Totes On Demand LLC
Concord, NC / Moving services within 40 miles
Booked on 230 moves through HireAHelper
Open Today - 10:00 AM - 10:00 PM
21 years in business
Concord, NC / Moving services within 40 miles
Booked on 230 moves through HireAHelper
Open Today - 10:00 AM - 10:00 PM
21 years in business
Get to Know Totes On Demand LLC
We are a family owned fully licensed & insured Moving Company with over 18 years experience. Our North Carolina Utilities Commission # is C-2496, we are a certified member of the North Carolina Movers Association, BBB, we are Fully Covered for Cargo, General Liability, Workers Comp. All our employees are full time professionals, drug tested & back ground checks. We strive to make you, our customer happy by leaving you with a smile on your face & a job well done. Leave the stress to us! We appreciate & thank you for your business!
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
Workers Compensation:
DOT:
Moving Reviews
Real Concord area customers. Unedited, unfiltered reviews of Totes On Demand LLC.
Hong N
Will and Robert arrived 30 minutes ahead of time and had messaged me of their arrival time; upon arrival, they were both very courteous and professional; work was completed promptly and satisfactorily.
I am a happy customer.
Janet T
The guys were friendly and careful. Such a great help
Luis H
The two guys that showed up were horrible! I have used this website to find movers before and have found great people, but these guys were something else. I tried to explain to them what I wanted to go in first and they completely ignored what I was saying and just started packing all the stuff in the moving truck. The way they just threw the stuff in there took up so much more space than was necessary which left me packing stuff in the front seat and in the car. Had they just listened and efficiently packed everything I wouldn't have had an issue with having enough room. Very unprofessional guys and I would never recommend them to anyone.
Teresa B
Robert and William were fantastic! They arrived on time, they were professional and friendly. They took care of my belongings with care and moved them in a proficient and safe manner. I would highly recommend this company to assist with moves as I did, and I will use them again when I move again.
Alicia P
Thanks so much for coming on the same day! We thought we could do it ourselves but there's no way. The guys were very professional and I highly recommend them to anyone. Will followed up with a kind email asking how the surgery went. Thanks Will!
Robert T
Will and his partner did a fantastic job! Great communication, enthusiastic and participatory, worked to find solutions when needed. I would recommend AML without hesitation.
Cheryl P
Will and Jay were AMAZING! The movers I had scheduled did not show up, and when I called for back up, they were here in a pinch. They were fast, efficient and very professional and hardworking! I would definitely use them again!
Jennifer O
Biggest mistake I've ever made! I hired them through hire a helper. I did book same day service, however it was 8 a.m. when I booked them. Hire a helper shows you who's available what time and how much they cost. For what dates and all. So I have booked a time of 4 and 5. They called me three to four times to ask me if they could come early. At like 11 a.m. . I have broken my ankle, the night before while moving. Okay so I paid 384 dollars, taken off my credit card right away. So when my window of in between 4 and 5 came along, my husband waited and waited and waited and waited and waited. He had been waiting since 3:30, since they were supposed to show in between 4 and 5. However since I didn't take the 11 a.m. that they tried to offer me me,after I had already prepaid for my 4-5 reservation. So no one showed up. No one called me and between 4 and 5 to tell me that they weren't coming they couldn't make it blah blah blah. They put a hold on my credit card for $400, that I cannot get back for 4 to 5 business days. Did no work did not show up. Now my card has a hold on it for $400 my stuff is still sitting in the U-Haul truck not moved. Now what you know I've spent that money they got it on hold. Don't trust them they are not trustworthy, it's all a scam to the internet, don't do it. Horrible horrible horrible, especially in a great time of need. Please, the only reason I'm writing this review is so other people don't end up in the situation I am. I've been crying for the past 6 hours. Sitting here with a broken ankle a truck full of furniture that needs to be unloaded sitting outside of my new condominium, still. and that I do to that I'm unable to walk due to my ankle. Never get a moving service through internet. Something about face to face, people usually stick to their word. On the internet you're just another dollar they can scam out of you, and give you the excuses of why you can't get your money back. I have no idea how they can do this how does this even happen? Who allows people to do this to people? I am literally in all. All my two daughters clothes, toothbrushes, their beds. They are sleeping on the floor right now. Like who does this families? Who does this I don't understand? My husband stood outside, in the hot heat. Waiting for these guys to show up, to help him move. No one ever showed up, finally at 8 hire a helper called me! I was livid, I literally have never been so upset in my life, Ever. I can't complain enough and I can't reach out to anyone thinking to hire either hireahelper or the moving company that assured me they would be there, if they had a showed up at all it would have been better than never. 8 at night is when they called me, and I had booked at 8 that morning. Like I feel so lost all right now, and neither hire a helper or the moving company did a **** thing, to help me. They didn't even apologize for not showing up. They the moving company told hire a helper that they could not contact me. Well that's the story I got. If I'm sitting waiting for you to unload my truck, how are you not getting in contact with me? You have my address you had a time to show up you did not! At all, at all.
Maximillin S
William and Little William were amazing. Gave me a heads up of their arrival time. Worked quickly and efficiently. Pleasant company during the moving time. Very respectful of our possessions. Would use again in a heartbeat. 5/5
Michael B
The team was great and very excited to come and help my family move into this home, I am very thankful for them as they have made this transition a great experience.
Service Area
We handle moves within 40 miles of Concord, NC 28025.
Get To Know Us
What can a customer expect after booking with you?
First we call to set up the move, ask for more info about what items we are moving. We like to do a walk thru and set a plan for your move (all moves are different)if using Pack-rat or Pods. Make sure if we're providing labor only to have plenty of clear wrap, tape, & blankets for us to secure your items professionally.
What can a customer expect on moving day if they hire you?
Once we leave the office we text you a link to a real time gps map, showing our exact arrival time. Once there we always walk Thur the home to get a picture of how we're going to load truck , make sure Anything not going is in a room to itself. We are the oldest company on here to offer labor only & full service (so we know a thing or two about moving).
How should a customer prepare for moving day?
Be prepared, try and get the truck the might before (if labor only service), in busy times I've seen so many people go to get the truck that morning and not have one, have all boxes taped,do not over load boxes going up any stairs
What types of moves have you handled?
We have handled some huge moves like Jay Williams (Carolina Panthers) Terry Clark (Country music legend) to name a few. We also help with small moves (just move few item), deliveries, In-House, Office relocations, junk removal.
What's your favorite part about being a mover?
Meeting people. We love it! Started working as officer after college and people were happy to see me show up.
What training do you provide your crew members?
New crew members work under me for few months ... If they make it! Even if they moved 100 times or work for a van line ( we have no reviews of things broken and that's from me with years of experience moving. We take pride in what we do & plan to keep going for generations to come.
Policies
Same Day Moves
We don't accept same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 10:00 AM - 5:00 PM |
| Monday: | 10:00 AM - 5:00 PM |
| Tuesday: | 10:00 AM - 5:00 PM |
| Wednesday: | 10:00 AM - 5:00 PM |
| Thursday: | 10:00 AM - 5:00 PM |
| Friday: | 10:00 AM - 5:00 PM |
| Saturday: | 10:00 AM - 10:00 PM |