Alpha Moving Assistance - A Local Decatur Moving Company

(4.7 out of 5 / 43 reviews)

Decatur, IL / Moving services within 60 miles

Booked on 221 moves through HireAHelper

43 Verified Customer Reviews

Open Today - 8:00 AM - 9:00 PM

9 years in business

Decatur, IL / Moving services within 60 miles

Booked on 221 moves through HireAHelper

43 Verified Customer Reviews

Open Today - 8:00 AM - 9:00 PM

9 years in business


One of Decatur's Favorite Moving Companies

A Note from HireAHelper

We love working with Alpha Moving Assistance because they pride themselves in taking care of their Decatur, IL neighbors. After several years moving in and around Decatur we believe you'll love working with them too!

Relocation with Alpha Moving Assistance

We partner directly with college student-athletes to provide you with the muscle and labor you need, while also providing them with work opportunities that fit their busy lives.

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Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Clear Spring Insurance

Moving Services

Move Help

Day Labor

Moving Reviews

Real Decatur area customers. Unedited, unfiltered reviews of Alpha Moving Assistance.

4.7
43 reviews
91%
2%
0%
0%
7%

Robert W

(5) 9/25/2025 Decatur

Alpha Movers Assistance was awesome in handling my moving needs! They were professional, on-time and insightful when addressing any moving issues if needed. I highly recommend them for your moving needs in the future!

Teresa L

(1) 8/5/2025 Springfield

They were late, and I am unsure if anyone would have contacted me had I not reached out to them. The evening began with him yelling at me. Screaming that it was more flights of stairs than he was told. As well as outright refusing to do the job. When I asked, “ what am I supposed to do?” he responded by saying, “ thats not my problem.” He then said he had to pull a third person in and that that person would need to be paid. He said I should not pay the company that I should pay him directly. I was later told that I was never supposed to pay anyone directly. Initially, he said that the 3rd person had to be paid and then later said that the $150 should go to his companies Cash app. He also kept talking about how he had not seen his kid in a year and how he may go to jail. Ultimately, he left a great deal of my things on the lawn. Though he told me before hand, he would stop work immediately two hours after he began, and that was the original contract. A good portion of what I owned remained on the lawn and had it not been for the kindness of the amazing contractor and her team, including his wife, a good deal of what I owned would have remained on the stairs in between floors and on the lawn.This was the most harrowing experience moving that I’ve ever had in my life. The young men who worked with him were polite and professional. The boss himself, was rather frightening, extremely unprofessional, rude, and at times outright verbally violent.

Mover's response:
Response to Customer Concern:

We’re sorry to hear that your experience did not reflect the high standards we strive to maintain at Alpha Moving Assistance.

While our crew was delayed by 45 minutes, we did communicate the situation and still made every effort to complete the job professionally. Upon arrival, we found several unexpected challenges: a larger truck than indicated, four flights of stairs not disclosed in the original order, and furniture that was not fully disassembled, including a bed that could not safely be moved in its current condition and dressers fully loaded and wrapped.

Despite the significant discrepancies between the confirmed details and the actual conditions, our team chose to stay and complete as much of the move as possible—even though the workload exceeded what was booked and we were not properly staffed for it. We documented the entire process with photos and videos to ensure transparency.

We’re committed to honesty and fairness in every job. We stayed because we care, not because we were obligated to fix someone else’s oversight. Moving is already stressful—we get that. But honesty and clear communication go both ways.

At Alpha, we put people before profits—our clients and our workers alike. Thank you for your feedback, and we wish you all the best.
- Alpha Moving Assistance

Rene B

(5) 7/29/2025 Clinton

Alpha arrived on time, they were courteous and friendly, and worked quickly and efficiently. All of our items were handled with care and placed carefully in each room. I would highly recommend Alpha Moving Assistance.

Christina A

(5) 7/24/2025 Champaign

The guys were so easy to work with. They were able to take apart my furniture in a skillful quick manner. They also stacked the boxes and everything else to the ceiling as they knew I was paying by the square foot. They were so nice and helpful and worked extremely hard to try and help us finish within the time a lotted. I truly recommend them and wish they were available to help me unload in the state I am moving to.

John S

(4) 5/13/2025 Decatur

On time, If they need to bring a golly (recommend), mention it when you confirm time appt with them.

Very personable, professional.

Would use them again.

Matthew C

(5) 4/29/2025 Chatham

Very fast and efficient. Extremely thorough. Actually arrived early and got started right away. Would recommend!

Mark T

(5) 2/26/2025 Springfield

Responsive, helpful and careful with our antique pieces. They asked about placement and helped me with the set up of our bed. They were respectful of our home and of us. They were focused and finished unloading with time to spare. Very nice young men. I would recommend the service.

Claire S

(5) 9/3/2024 Champaign

I only wished they would’ve thought to ask if I needed help setting up the beds today. I forgot to ask. They were very accommodating and personable. They offered future help. We were very happy otherwise with their service.

Rachel Z

(5) 8/31/2024 Mahomet

These guys were excellent! Very quick and careful with unloading very bulky and heavy items, would definitely recommend!

Aaron C

(5) 8/9/2024 Champaign

Great job, unloaded our POD very quickly and efficiently. Nice guys! Would recommend.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, you should receive a text from us within 48 hours of your order so that we can confirm the details of your order and get ready to go for your move date.

What can a customer expect on moving day if they hire you?

Professional, courteous, and punctual arrival of Central Illinois' favorite movers.

How should a customer prepare for moving day?

We request that blankets be provided for loading and all dressers have contents emptied. Saran Wrap is best to use when securing loose doors and drawers, but as always we will provide as much or as little assistance as possible when getting those items prepared for loading.

What types of moves have you handled?

We typically can handle anything from a single living situation to a full size family move.

What's your favorite part about being a mover?

Providing quality and affordable moving labor help and saving customers money for just needing some muscle assistance.

What training do you provide your crew members?

We provide all of our crew members training on proper lifting techniques, how to use equipment and tools, and we also vigorously teach our assistants common handling mistakes and how to avoid them.

Local Mover Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We don't accept next day requests.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
upon request, no fee

Hours

Sunday: 8:00 AM - 9:00 PM
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 9:00 PM
Hourly Price
$150/hr
for 2 movers after 2 hr min