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5 STAR MOVING

(4.9 out of 5 / 493 reviews)

Emeryville, CA / Moving services within 70 miles

Booked 1,749 times through HireAHelper

493 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

Emeryville, CA / Moving services within 70 miles

Booked 1,749 times through HireAHelper

493 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

About Us

5 Star Moving is now in the TOP 25 LABOR PROVIDERS in the USA! POD loading is our specialty, meaning when you choose 5 Star Moving your loaders are trained in a specialized proprietary method that insures the safety, protection, and security of your valued belongings. We provide drug tested and background checked movers upon request. 5 Star Moving employees are EVEN taken by the company to furniture retailers like "Crate and Barell' to learn the value of the items we handle, they are trained to wrap, and secure with tie downs all loads. Book us today and know you have made the smartest choice when reviewing the options in the Bay Area for moving labor help!

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Credentials

Licensed business:
License number
201631310114
Issuing city
San Francisco
Insured business:
Policy number
Available Upon Request
Policy issuer
TransGuard/Champion Risk
Uniformed crews:
I offer uniformed crew members :
Yes

Moving Services

Move Help

Day Labor

Reviews

Real Emeryville area customers. Unedited, unfiltered reviews of 5 STAR MOVING.

4.9
493 reviews
90%
8%
1%
1%
0%

Jonathan K

(5) 7/11/2019 Sacramento

This crew of four arrived a bit early for our appointment, and were a group of very friendly and professional workers. They were well-equipped and extremely good at wrapping, moving and packing our household furnishings into our PODS containers. They really worked to maximize the use of space in our PODS, and to wrap and strap our possessions securely in place.They worked hard every minute they were at our home, and were pleasant and courteous to us. Despite the hard work, they also joked amongst themselves and had a good time during the job. My wife and I remarked to each other that we wish this exact crew were available on the other end of our move to unload and unpack out household. We have moved cross-country a number of times, and this was the best crew we ever had.

Carla H

(4) 7/7/2019 San Jose

They were on time, and they worked hard. We would use them again, but we might hire direct from 5-Star, rather than through Hire-A-Helper. The advert said that the crew would be available to work for an additional hour (at additional cost, of course) for our job, but they could not stay over the scheduled time because they had another job. Totally understandable. The ad also said they would have straps, plastic and blankets available for purchase at the time of the move, but the crew told me that is only if you hire direct from the company, not through Hire-A-Helper. I was able to go to Home Depot to get what we needed, but it would have been great to know that in advance. So overall, I would rate them 5 stars, except for this incomplete information at the time of hiring. The two guys were great and seemed to pack the stuff safely in the truck (we'll see when we unpack!) but overall it was great.

Maciej S

(5) 7/12/2019 San Jose

Carlos and his friend were the best. Very nice, carefull and polite. All items were carried in without any scratches on them.

Stephen W

(5) 7/13/2019 Sonoma

Best ever. Nice, smart, hardworking people. Great guys.

Karen M

(5) 7/6/2019 South San Francisco

On time very professional great job

Angelo M

(5) 7/5/2019 Mill Valley

They arrived on time. They were professional and competent. After half an hour we were friends. They advised us, reassured us on issues we were concerned about, it was a great experience and a great deal. We would use them again. Thank you.

Paul B

(5) 6/13/2019 Santa Clara

The company's co-owner came with two newer movers well ahead of scheduled time. He provided excellent guidance and many smart moving tips to the two newer members - I learned useful tips from him for my next move. They took very good care of our materials, filling three cubes so effectively it saved us the cost of using an expected fourth cube. That savings effectively paid for their service to us. I appreciated the easy interaction with each person - they were very responsive and respectful. I learned that some other customers wanted us to move our scheduled packing date, but this was managed very ethically by discussion with me and meeting my needs first based on our earlier commitment. I HIGHLY recommend this company.

Adam S

(5) 6/28/2019 Corte Madera

This team was great! They worked so hard on our job and did everything they could to make the move as smooth as possible. They told us exactly what to buy before their arrival to be prepared. They knew what they were doing and took all of the anxiety out of loading the PODS. I’d hire this team again in a heartbeat!

Laura D

(5) 6/28/2019 San Francisco

These guys were awesome! So helpful and so nice! They helped me out tremendously!

Lisa H

(5) 6/12/2019 San Jose

In time. Actually they were early and waited to come to the door at the start time. That is awesome. They moved furniture and boxes all professionally and with care. I will see how unfolds once the items come out of the POD to determine the packing success and no damage.

Service Area

We handle moves within 70 miles of Albany, CA 94706.

Get To Know Us

What can a customer expect after booking with you?

After booking, you will receive a email that provides the phone number for 5 Star Moving. We do our very best to call clients within 48 hours however during the busy season sometimes its best to contact us if you want to go over your move details!

What can a customer expect on moving day if they hire you?

The movers will always call the day of your move if we are running at all behind, if you dont hear from us this is usually a good sign, it means we are on track so try not to stress!

How should a customer prepare for moving day?

Having items well boxes is the #1 time saver and a sure way to keep your bill as low as possible. If you have 1 container, expect the move to take 2 to 3 hours. If you have 2 containers expect the move to take 4 to 6 hours. Remember - lamps, lamp shades, and small items should be boxed if you want them to arrive safely to your destination. Small items in general can increase the move time by double so having all these items in boxes really does help. Buy Plastic wrap, straps and blankets for us.

What types of moves have you handled?

We on a average load 60+ containers/month. Meaning our movers are extremely versed in the art of POD loading. We also do truck work and have been in the moving industry for over 10 years. Some of our veteran loaders have been in the industry for 20+ years. Whoever shows up, rest assured your in good hands.

What's your favorite part about being a mover?

Our favorite part of being a mover is the satisfaction of a job done right. We see every day poorly loaded rental trucks and POD containers, we also see the frustration from those clients who have poor experiences. We love when the client is watching with his/her eyes wide open while we wrap their valued belongings.

What training do you provide your crew members?

All of our team members are carefully trained. They all know and understand the price of furniture and the value. Because of this they take extra caution when loading your items. They also expect to have the right materials to do their job properly, this is why its important for you the client to always have the 3 essentials - plastic wrap, blankets and ratchet straps (NOT ROPE!).

Policies

Same Day Moves

We charge an extra 15% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Furniture dolly:
Free [always included, no fee]
Hand tools for assembly:
always included, no fee
Hand truck:
Free [always included, no fee]
Plastic wrap:
Per Roll [$30.00/ea.]
Rope:
$10.00/ea.

Hours

Sunday: 12:00 AM - 11:00 PM
Monday: 12:00 AM - 11:00 PM
Tuesday: 12:00 AM - 11:00 PM
Wednesday: 12:00 AM - 11:00 PM
Thursday: 12:00 AM - 11:00 PM
Friday: 12:00 AM - 11:00 PM
Saturday: 12:00 AM - 11:00 PM
Hourly Price
$120/hr
for 2 movers after 2 hr min
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