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5 STAR MOVING

(4.9 out of 5 / 579 reviews)

Emeryville, CA / Moving services within 100 miles

Booked 2,189 times through HireAHelper

579 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

Emeryville, CA / Moving services within 100 miles

Booked 2,189 times through HireAHelper

579 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

About Us

Move responsibly with 5 Star Moving during this COVID-19 pandemic. We are taking extra precautions to mitigate your chances AND our crew members chances of exposure. Call us today to ask any questions on what we are doing to ensure your safety as much as we can. 5-Star Moving is a team of experienced moving professionals, who share a passion for quality workmanship. After graduating with a degree in Psychology, I made it my mission to create a service that considers the needs of its clients holistically. 5-Star Moving trains its employees to expertly pack Pods and moving trucks - while being sensitive/attentive to the stresses of your move day. Your movers are drug tested and background checked to ensure you’re in safe and qualified hands. We have been in business in the Bay Area for 10 years and have served 10,000+ clients. Book us today and rest assured you made the right choice.

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Credentials

Licensed business:
License number
201631310114
Issuing city
San Francisco
Insured business:
Policy number
Available Upon Request
Policy issuer
TransGuard/Champion Risk
Uniformed crews:
I offer uniformed crew members :
Yes

Moving Services

Move Help

Day Labor

Reviews

Real Emeryville area customers. Unedited, unfiltered reviews of 5 STAR MOVING.

4.9
579 reviews
91%
7%
1%
1%
0%

William K

(5) 7/4/2020 Santa Rosa

The gentlemen were amazing! Very efficient and worked hard to get everything moved, they assisted with putting some of the furniture pieces together and were fantastic!

James O

(5) 6/24/2020 Oakland

Carlos and Brian were fantastic. They worked hard from the minute they arrived to the second they left. Carlos is very capable, solution oriented and his experience proved valuable. I would definitely used them again.

Edward T

(5) 6/28/2020 Alameda

Carlos and Brian are probably the best movers we have ever used. I don't know how much Tetris Carlos plays, but he fit what we thought would be impossible into a POD with tons of extra room! When we unload the POD, I'm going to fly him to our destination to unpack for us. Absolutely amazing experience. They really are 5 star movers!!!!

Kathryn H

(5) 6/25/2020 Walnut Creek

My helpers were respectful and on time. Great job fitting everything in the truck and strapping them secure. Would hire again!

Deborah O

(5) 6/9/2020 Rohnert Park

6/9 ....no problems...nice guys ....did a great job

Deborah O

(5) 6/11/2020 Rohnert Park

Both days we used 5 Star were great. The second day: My only negative is stuff that was forgotten in the house. They should have done a walk through afterwards to check but there was a dresser mirror left and that was a bear for my husband and grandson to fit in the POD and restrap everything back together. Also several more items that we had to figure out where they should go. We had to take some things out of our truck to put in more important things. The guys, though, were wonderful and worked hard for us. Again....they should have done a walk through the house before leaving. Yes....we would recommend them to anyone.

Kathleen E

(5) 6/9/2020 Richmond

Truly wonderful, prompt, and helpful movers..thank you so much! I rented a truck that charges by the square footage and they definitely used the space well. Highly recommend!

Jennifer B

(5) 6/5/2020 Menlo Park

Did exactly what they said they would do, great communication, on time, and willing to take on extra tasks on short notice to help us out since we were handling the move from a distance. HIGHLY recommend!

Amanda M

(5) 5/22/2020 Vallejo

Alberto and Daniel were fabulous! They very carefully loaded the trailer - and got the work done quickly!! I would definitely hire them again.

Susan A

(5) 5/20/2020 Santa Cruz

Kevin and Anthony were terrific: on time, polite, respectful, hard working, and did a great job. Kevin worked his magic putting all the different size boxes and odd shaped pieces into a tightly packed whole - like a jigsaw puzzle. I would definitely hire them again.

Mover's response:
Thanks!
- 5 STAR MOVING

Service Area

We handle moves within 100 miles of Albany, CA 94706.

Get To Know Us

What can a customer expect after booking with you?

After booking, you will receive an email that provides the phone number for 5-Star Moving. We do our very best to call clients within 48 hours. However, during the busy season sometimes it’s best to contact us if you want to go over your move details!

What can a customer expect on moving day if they hire you?

The movers will always call the day of your move if we are running at all behind, if you don’t hear from us this is usually a good sign, it means we are on track so try not to stress!

How should a customer prepare for moving day?

Having items well boxes is the #1 time saver and a sure way to keep your bill as low as possible. If you have 1 container, expect the move to take 2 to 3 hours. If you have 2 containers expect the move to take 4 to 6 hours. Remember - lamps, lamp shades, and small items should be boxed if you want them to arrive safely to your destination. Small items in general can increase the move time by double so having all these items in boxes really does help. Buy plastic wrap, straps and blankets for us.

What types of moves have you handled?

We on an average load of 60+ containers/month. Meaning our movers are extremely versed in the art of PODS loading. We also do truck work and have been in the moving industry for over 10 years. Some of our veteran loaders have been in the industry for 20+ years. Whoever shows up, rest assured you’re in good hands.

What's your favorite part about being a mover?

Our favorite part of being a mover is the satisfaction of a job done right. We see every day poorly loaded rental trucks and POD containers, we also see the frustration from those clients who have poor experiences. We love when the client is watching with his/her eyes wide open while we wrap their valued belongings.

What training do you provide your crew members?

All of our team members are carefully trained. They all know and understand the price of furniture and the value. Because of this, they take extra caution when loading your items. They also expect to have the right materials to do their job properly, this is why it’s important for you, the client, to always have the 3 essentials - plastic wrap, blankets and ratchet straps (NOT ROPE!).

Policies

Same Day Moves

We charge an extra 15% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly:
Free, (always included, no fee)
Hand tools for assembly:
always included, no fee
Hand truck:
Free, (always included, no fee)
Plastic wrap:
Per Roll, ($45.00/ea.)
Rope:
$15.00/ea.

Hours

Sunday: 12:00 AM - 11:00 PM
Monday: 12:00 AM - 11:00 PM
Tuesday: 12:00 AM - 11:00 PM
Wednesday: 12:00 AM - 11:00 PM
Thursday: 12:00 AM - 11:00 PM
Friday: 12:00 AM - 11:00 PM
Saturday: 12:00 AM - 11:00 PM
Hourly Price
$150/hr
for 2 movers after 2 hr min
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