5 STAR MOVING
Emeryville, CA / Moving services within 100 miles
Booked 2,004 times through HireAHelper
Emeryville, CA / Moving services within 100 miles
Booked 2,004 times through HireAHelper
About Us
5-Star Moving is a team of experienced moving professionals, who share a passion for quality workmanship. After graduating with a degree in Psychology, I made it my mission to create a service that considers the needs of its clients holistically. 5-Star Moving trains its employees to expertly pack Pods and moving trucks - while being sensitive/attentive to the stresses of your move day. Your movers are drug tested and background checked to ensure you’re in safe and qualified hands. We have been in business in the Bay Area for 10 years and have served 10,000+ clients. Book us today and rest assured you made the right choice.
Credentials
Licensed business:
Insured business:
Uniformed crews:
Reviews
Real Emeryville area customers. Unedited, unfiltered reviews of 5 STAR MOVING.
Lizandro D
(5) 2/5/2020 WoodlandTay and his team were a little late but they did a wonderful job overall. I asked them to load a large POD container for a move and knowing that all my stuff would not fit, they did an amazing job getting the most of our POD. I would definitely recommend them for another move.
Donna U
(5) 2/23/2020 San RafaelMy movers were beyond helpful and went the extra mile. I would definitely use This company again.
Salvatore C
(5) 2/22/2020 VallejoOn time, worked hard, knowledgeable of how to pack, very pleasant. Very pleased!!
Elise A
(5) 2/10/2020 San BrunoThey came early and worked real fast. Budget rentals gave me the wrong truck and these guys made it work!!
Tony B
(4) 1/21/2020 San LeandroAll was well except for the placement of a few pieces of furniture. They put the table top face-down on the floor and proceeded to place things on top of it. They also dropped a box of tile, cracking some of them. And a chest of drawers was placed upside down. Otherwise, they were on-time, friendly and efficient.
Pam C
(5) 1/18/2020 Santa RosaFive Star did a Five Star job! They were professional and experienced. On time Prepared Worked hard Respectful of us and our furniture We will hire them again
Catherine B
(5) 1/6/2020 Los AltosThey were well prepared, and worked very hard. I would recommend them highly.
David T
(5) 1/5/2020 LafayetteThese two guys were great. Professional and hard working and pleasant. Would hire again for sure.
Service Area
We handle moves within 100 miles of Albany, CA 94706.
Get To Know Us
What can a customer expect after booking with you?
After booking, you will receive an email that provides the phone number for 5-Star Moving. We do our very best to call clients within 48 hours. However, during the busy season sometimes it’s best to contact us if you want to go over your move details!
What can a customer expect on moving day if they hire you?
The movers will always call the day of your move if we are running at all behind, if you don’t hear from us this is usually a good sign, it means we are on track so try not to stress!
How should a customer prepare for moving day?
Having items well boxes is the #1 time saver and a sure way to keep your bill as low as possible. If you have 1 container, expect the move to take 2 to 3 hours. If you have 2 containers expect the move to take 4 to 6 hours. Remember - lamps, lamp shades, and small items should be boxed if you want them to arrive safely to your destination. Small items in general can increase the move time by double so having all these items in boxes really does help. Buy plastic wrap, straps and blankets for us.
What types of moves have you handled?
We on an average load of 60+ containers/month. Meaning our movers are extremely versed in the art of PODS loading. We also do truck work and have been in the moving industry for over 10 years. Some of our veteran loaders have been in the industry for 20+ years. Whoever shows up, rest assured you’re in good hands.
What's your favorite part about being a mover?
Our favorite part of being a mover is the satisfaction of a job done right. We see every day poorly loaded rental trucks and POD containers, we also see the frustration from those clients who have poor experiences. We love when the client is watching with his/her eyes wide open while we wrap their valued belongings.
What training do you provide your crew members?
All of our team members are carefully trained. They all know and understand the price of furniture and the value. Because of this, they take extra caution when loading your items. They also expect to have the right materials to do their job properly, this is why it’s important for you, the client, to always have the 3 essentials - plastic wrap, blankets and ratchet straps (NOT ROPE!).
5 STAR MOVING Moving Photos
Policies
Same Day Moves
We charge an extra 15% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 12:00 AM - 11:00 PM |
| Monday: | 12:00 AM - 11:00 PM |
| Tuesday: | 12:00 AM - 11:00 PM |
| Wednesday: | 12:00 AM - 11:00 PM |
| Thursday: | 12:00 AM - 11:00 PM |
| Friday: | 12:00 AM - 11:00 PM |
| Saturday: | 12:00 AM - 11:00 PM |