5 STAR MOVING
Emeryville, CA / Moving services within 100 miles
Booked 2,357 times through HireAHelper
Emeryville, CA / Moving services within 100 miles
Booked 2,357 times through HireAHelper
About Us
Move responsibly with 5 Star Moving during this COVID-19 pandemic. We are taking extra precautions to mitigate your chances AND our crew members chances of exposure. Call us today to ask any questions on what we are doing to ensure your safety as much as we can. 5-Star Moving is a team of experienced moving professionals, who share a passion for quality workmanship. After graduating with a degree in Psychology, I made it my mission to create a service that considers the needs of its clients holistically. 5-Star Moving trains its employees to expertly pack Pods and moving trucks - while being sensitive/attentive to the stresses of your move day. Your movers are drug tested and background checked to ensure you’re in safe and qualified hands. We have been in business in the Bay Area for 10 years and have served 10,000+ clients. Book us today and rest assured you made the right choice.
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
Reviews
Real Emeryville area customers. Unedited, unfiltered reviews of 5 STAR MOVING.
Marcy R
(5) 10/14/2020 GilroyLucas and Kevin were such a wonderful help! They were friendly, courteous, reassuring, and knew exactly what they were doing. They finished right on time. I highly recommend these packer/movers!
Rayanne S
(5) 10/11/2020 San JoseOne guy got lost-caught up in 30 mins. They were on time. They were very careful with my stuff. They were respectful. They followed Covid19 protocol. I was originally scheduled 4 people for 2 hours. In an attempt to save $$ it took 3 people a total of 3.5 hours, so it did not save me money-but they tried.
Paula V
(5) 10/5/2020 West SacramentoThe 2 men who came worked very hard to put all of my things into the POD & rearranged the existing load to make more space.They were careful with my items & tried to maximize the space.I was very pleased with them.I would hire them again.
Lindsay B
(5) 10/5/2020 BerkeleyCarlos was wonderful! Very polite, organized, and made sure to check-in with me to make sure I was happy with the job. The move was done very quickly and professionally. Thank you Carlos & team!
Reed M
(5) 9/28/2020 OaklandCarlos did a great job, especially in a difficult situation where one of the elevators in our building broke. He was very helpful and understanding, and put in a lot of good work. He was able to sell some reasonably-priced moving supplies we were missing as well.
Mary H
(5) 9/23/2020 FairfieldCarlos was extremely helpful and made my move much easier. Thanks for all your hard work!
Euna O
(5) 9/24/2020 San JoseThank you do much for your help! They were early and were very prompt, professional, and kind! I appreciated their help and how stress free they made the whole process. They were more than prepared and I would recommend using them again.
Jan J
(4) 9/25/2020 BerkeleyThe helpers called that they could arrive earlier and did- that was really appreciated. They were fast and organized, appreciated. Sometimes I got a bit worried about the furniture- but overall, fast, efficient and knowledgeable to balance the load in the container. Well done!
Jack Y
(5) 9/24/2020 San CarlosArrived on time, courteous, professional, carefully wrapped furniture, inspired trust and made a stressful day much easier.
Service Area
We handle moves within 100 miles of Albany, CA 94706.
Get To Know Us
What can a customer expect after booking with you?
After booking, you will receive an email that provides the phone number for 5-Star Moving. We do our very best to call clients within 48 hours. However, during the busy season sometimes it’s best to contact us if you want to go over your move details!
What can a customer expect on moving day if they hire you?
The movers will always call the day of your move if we are running at all behind, if you don’t hear from us this is usually a good sign, it means we are on track so try not to stress!
How should a customer prepare for moving day?
Having items well boxes is the #1 time saver and a sure way to keep your bill as low as possible. If you have 1 container, expect the move to take 2 to 3 hours. If you have 2 containers expect the move to take 4 to 6 hours. Remember - lamps, lamp shades, and small items should be boxed if you want them to arrive safely to your destination. Small items in general can increase the move time by double so having all these items in boxes really does help. Buy plastic wrap, straps and blankets for us.
What types of moves have you handled?
We on an average load of 60+ containers/month. Meaning our movers are extremely versed in the art of PODS loading. We also do truck work and have been in the moving industry for over 10 years. Some of our veteran loaders have been in the industry for 20+ years. Whoever shows up, rest assured you’re in good hands.
What's your favorite part about being a mover?
Our favorite part of being a mover is the satisfaction of a job done right. We see every day poorly loaded rental trucks and POD containers, we also see the frustration from those clients who have poor experiences. We love when the client is watching with his/her eyes wide open while we wrap their valued belongings.
What training do you provide your crew members?
All of our team members are carefully trained. They all know and understand the price of furniture and the value. Because of this, they take extra caution when loading your items. They also expect to have the right materials to do their job properly, this is why it’s important for you, the client, to always have the 3 essentials - plastic wrap, blankets and ratchet straps (NOT ROPE!).
5 STAR MOVING Moving Photos
Policies
Same Day Moves
We charge an extra 15% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 12:00 AM - 11:00 PM |
| Monday: | 12:00 AM - 11:00 PM |
| Tuesday: | 12:00 AM - 11:00 PM |
| Wednesday: | 12:00 AM - 11:00 PM |
| Thursday: | 12:00 AM - 11:00 PM |
| Friday: | 12:00 AM - 11:00 PM |
| Saturday: | 12:00 AM - 11:00 PM |