5 STAR MOVING - A Local Emeryville Moving Company

(4.9 out of 5 / 869 reviews)

Emeryville, CA / Moving services within 85 miles

Booked on 4,330 moves through HireAHelper

869 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

Emeryville, CA / Moving services within 85 miles

Booked on 4,330 moves through HireAHelper

869 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM


One of Emeryville's Favorite Moving Companies

A Note from HireAHelper

We love working with 5 STAR MOVING because they pride themselves in taking care of their Emeryville, CA neighbors. After several years moving in and around Emeryville we believe you'll love working with them too!

Relocation with 5 STAR MOVING

Questions about our services? Google 5-Star Moving to speak to us directly about job specific questions OR to get a more accurate price estimate! If you have any questions about booking us through HireAHelper vs. booking us directly, please reach out to us directly. We proudly earned the title of the best mover in El Cerrito in 2023 and stand among the nation's top-rated POD loaders. Our #1 priority is cleint satisfaction and cultivating a stress free moving experience. As a fully licensed and insured moving business, we prioritize cleint safety with comprehensive coverage, including workers' compensation. Beware of potential liability risks when choosing a company without this coverage. Choosing a moving company without workers' compensation coverage can expose clients to potential liability for on-site injuries. Opting for a service with comprehensive coverage, like 5 Star Moving, mitigates these risks, providing peace of mind during the moving process. Our prices reflect added protection for both clients and employees, and unlike competitors, we don't use subcontractors. Need a COI for your building or HOA? We provide that too. Rest assured, our movers undergo drug testing and background checks, ensuring your safety and peace of mind throughout the moving process.

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Credentials

Licensed Business:
License Number
201631310114
Issuing City
San Francisco
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
The Burlington Insurance Co
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Pie Insurance Services Inc
MC/State License:
MC #
CAL-T0192690
DOT #
4020333
State Lic/Cert Name
Cal T0192690
State Lic/Cert Number
Cal T0192690

Moving Reviews

Real Emeryville area customers. Unedited, unfiltered reviews of 5 STAR MOVING.

4.9
869 reviews
92%
6%
1%
0%
0%

Stephen G

(5) 10/25/2015 San Francisco

Really great to work with. Showed up on time and knocked it out quickly. Also, really personable and fun to interact with. Their price was the best I could find after calling 5 other places. Definitely recommend.

Mark C

(5) 10/16/2015 Fair Oaks

Showed up on time, did a lot of packing pictures, flat screen tvs, and other items packed the pod doing a good job. The owner was quite responsive to any issues. I would recommend this company for your packing needs!

Janet C

(5) 10/14/2015 San Francisco

The guys were FABULOUS! Lucas did a great job communicating with me by phone and I was amazed at how they worked to pack my pod. They were professional and pleasant. They were industrious and thorough and did a great job of problem solving. I am so pleased that they showed up right on time and were prepared for the hard work before in my second story flat. They wrapped everything well and I will be using HireAHelper when I unload in Austin. They went the extra mile in customer service.

John D

(5) 10/9/2015 Yountville

Kevin and Ezikiel were great to work with. I would highly recommend them to anybody. They were hard working, helpful and cared about how they did their jobs. Right on time also.

Melissa D

(5) 10/6/2015 Pleasant Hill

Hired for a moving job but they did much more. Organized and packed to fit a lot into a storage box.

Great communication. On time and prepared. Helpful, respectful and very knowledgable. I will use them again!

I highly recommend 5-Star Moving

Mover's response:
Thanks Melissa!
- 5 STAR MOVING

Ali M

(5) 10/4/2015 Alameda

We've researched at least 20-30 companies before choosing 5 Star Moving. Lucas and his team were "exceptional" to put it mildly.

They were on-time, in fact they called me to let me know they were close-by. We had a pretty big couch that another company took 30 minutes to move. These guys figured it out in 10 minutes and took care of it.

They packed our pod perfectly, wrapped everything methodically and didn't scratch a single piece in the process.

You can easily find a mover, but you would be hard-pressed to find movers who are dedicated to put you at ease and take care of any curve-ball you throw at them. These guys love what they do and it shows.

Honestly, next time, I'm not even searching for a mover, these guys are on my speed-dial.

Thanks guys. way to go!

Mover's response:
Thanks Ali! it was our pleasure!
- 5 STAR MOVING

Billy D

(5) 10/2/2015 San Francisco

Great job, great crew. Also, I cannot believe how flexible they were to fit me in THE SAME DAY of my request. I was really pleased by these movers.

Evelyn S

(5) 10/3/2015 Folsom

Did a great job. Would use again.

Mover's response:
Anytime!
- 5 STAR MOVING

David O

(5) 10/2/2015 San Francisco

5-Star Moving was great! They were flexible with our moving needs, punctual, and prepared for the job. They even agreed to come one day earlier than planned when our POD container arrived from the east coast earlier than expected.

The movers who handled our move were very professional and careful with all our belongings, not a single thing was harmed or broken. They worked quickly and were able to move our 2 bedroom apartment in under an hour and a half. Plus, they gave me advice about the public transportation in our neighborhood.

What was most impressive was their willingness to work with the spatial constraints of the apartment. They tried to get our queen sized box springs and large couch up the staircase several times, and then, undaunted, they lifted both up and through a second story window! I was so happy to not have to buy a new couch!

I was very pleased with 5-Star Moving and will definitely use them for any future SF moves.

Pedro A

(5) 10/3/2015 San Mateo

Great service. On time and very professional.

Mover's response:
Thanks a lot!
- 5 STAR MOVING

Service Area

We handle moves within 85 miles of Albany, CA 94706.

We also service the North Highlands area - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking, you will receive an email that provides the phone number for 5-Star Moving. We do our very best to call clients within 48 hours. However, during the busy season sometimes it’s best to contact us if you want to go over your move details!

What can a customer expect on moving day if they hire you?

The movers will always call the day of your move if we are running at all behind, if you don’t hear from us this is usually a good sign, it means we are on track so try not to stress!

How should a customer prepare for moving day?

Having items well boxes is the #1 time saver and a sure way to keep your bill as low as possible. If you have 1 container, expect the move to take 2 to 3 hours. If you have 2 containers expect the move to take 4 to 6 hours. Remember - lamps, lamp shades, and small items should be boxed if you want them to arrive safely to your destination. Small items in general can increase the move time by double so having all these items in boxes really does help. Buy plastic wrap, straps and blankets for us.

What types of moves have you handled?

We on an average load of 60+ containers/month. Meaning our movers are extremely versed in the art of PODS loading. We also do truck work and have been in the moving industry for over 10 years. Some of our veteran loaders have been in the industry for 20+ years. Whoever shows up, rest assured you’re in good hands.

What's your favorite part about being a mover?

Our favorite part of being a mover is the satisfaction of a job done right. We see every day poorly loaded rental trucks and POD containers, we also see the frustration from those clients who have poor experiences. We love when the client is watching with his/her eyes wide open while we wrap their valued belongings.

What training do you provide your crew members?

All of our team members are carefully trained. They all know and understand the price of furniture and the value. Because of this, they take extra caution when loading your items. They also expect to have the right materials to do their job properly, this is why it’s important for you, the client, to always have the 3 essentials - plastic wrap, blankets and ratchet straps (NOT ROPE!).

Local Mover Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
Free, (always included, no fee)
Hand tools for assembly:
always included, no fee
Hand truck:
Free [not available at all locations], (always included, no fee)
Plastic wrap:
Per Roll, ($45.00/ea.)
Rope:
[not available at all locations], ($15.00/ea.)

Hours

Sunday: 12:00 AM - 11:00 PM
Monday: 12:00 AM - 11:00 PM
Tuesday: 12:00 AM - 11:00 PM
Wednesday: 12:00 AM - 11:00 PM
Thursday: 12:00 AM - 11:00 PM
Friday: 12:00 AM - 11:00 PM
Saturday: 12:00 AM - 11:00 PM
Hourly Price
$150/hr
for 2 movers after 2 hr min
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