Rigo's Moving & Storage, Inc

(4.8 out of 5 / 1,304 reviews)

Los Angeles, CA / Moving services within 45 miles

Booked on 6,391 moves through HireAHelper

1,304 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

10 years in business

Los Angeles, CA / Moving services within 45 miles

Booked on 6,391 moves through HireAHelper

1,304 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

10 years in business

Get to Know Rigo's Moving & Storage, Inc

As an Industry Leader in Transportation and Relocation Services. Our Mission is to serve our Customers with a Professional Service and do Everything in our Power to satisfy their relocation needs. As one of the largest companies in Southern California we count with the Experience and Equipment to complete your relocation needs in the right manner. We are a one stop moving company. We do everything in the Moving Industry, we can do Local, Long Distance, Labor Only, Packing, Assemble, Storage and more. If you hire us for any future services you can be 100% sure that we are going to show up to your job site on time and date you request it. We are the moving company with the most completed jobs at HireAHelper and that speaks by itself of how professional we are.

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Credentials

Licensed Business:
License Number
0002819599-0001-8
Issuing City
Los Angeles
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
TMJ INSURANCE AGENCY
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
State Fund
MC/State License:
MC #
587166
DOT #
3075110
State Lic/Cert Name
T-0191663
State Lic/Cert Number
T-0191663

Moving Reviews

Real Los Angeles area customers. Unedited, unfiltered reviews of Rigo's Moving & Storage, Inc.

4.8
1,304 reviews
92%
4%
1%
2%
1%

Katrina R

(2) 7/30/2023 Huntington Beach

This was my fourth time using HireAHelper, and by far the worst experience. First, I hired them for two hours and they were there for seven but never let me know that it was going to take longer or how long they thought it would take. There was zero communication about how long they thought this move would take and how far over the time they were going to go.
But that really wasn’t the biggest problem when I went back to the original house that they were supposed to have moved the furniture from the whole third floor still had furniture that they never moved and they had already left
They basically took their time and did only what they wanted and left the things that they didn’t want to do. I understand it’s a lot to move things from three stories. That’s why I hired movers, to not do what you were hired to do baffles me. The lack of communication will serve as a reminder to never us this company again.

Mover's response:
Hello Katrina, Our top priority is to always leave our customers satisfied and to provide them with high quality. Our movers take their job very seriously so we can provide great customer service and to make your move easy and stress-free. I understand your frustration but this is the reason why you as the client who booked our service must inform us about the third floor and must be present at all times. Since you did leave our movers, they were unable to do a last walk with you before they go to the unloading location and this is when something comes out wrong and this is when you can check if they left something behind.
- Rigo's Moving & Storage, Inc

Phyllis C

(5) 8/6/2023 Canyon Country

Great movers, Great experience. Definitely would use again.

Mover's response:
Thank you Phyllis, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free. We are just one call away when you need movers in the future.
- Rigo's Moving & Storage, Inc

Victor L

(2) 7/22/2023 Newport Coast

Generally good service but there were issues that are really difficult to overlook. We were moving from a relatively empty 2 BR rental to a 1 BR within the same property.

Bottom line: The crew moved very leisurely and dragged a ~3 hour move to 5 hours. The crew only had our move scheduled for the day and were incentivized to move slowly. We were charged over $350 extra because of their pace. Details below:

- Scheduled 2 movers for 2 hours and a small truck (10'-14') to arrive between 9-10 AM.
- The day prior the office called for confirmation and requested to arrive between 7-8 AM instead. We agreed to be accommodating to their schedule, perhaps they had another move scheduled in the afternoon (they didn't).
- Day of, they arrived on time with a massive 30' truck with lift. We did not think much of it at the time. Afterall, they could be moving heavy items.
- This is where we began to grow concerned. We watched the movers operate the truck lift with 1 or 2 items for the next THREE hours. 1 office chair, 2 boxes, 2 lawn chairs, 1 shelf, 1 end table, ad nauseum. This time really adds up.
- They then spent nearly an hour actually packing and securing the truck. Our belongings were sitting outside as they discussed and slowly rearranged the oversized truck.
- Seeing their loading pace, my wife and I needed to help them unload or they’d be here all day. We each took multiple trips from the truck while they continued at their previous pace. We “lapped” them over and over until only the bulky items remained which they completed in another hour or so.

We’ve moved a number of times and believe a move of this size should have taken 3 hours +/-. The crew’s pace was overwhelmingly slow and resulted in nearly double the cost.

Mover's response:
Thank you Victor, for giving us a review. Our top priority is to always leave our customers satisfied and to provide them with high quality. Our movers take their job very seriously so we can provide great customer service and to make your move easy and stress-free. The reason why our movers showed up with the 26ft truck is because there are times when clients request a small truck and their items do not fit and they have to make double trips and that's time consuming. Our movers have experience doing these services and the reason why our movers pack and secure the truck is to avoid damages to your items. Moving is a time consuming task especially when the loading or unloading location is at a second or third floor.
- Rigo's Moving & Storage, Inc

Darrell B

(5) 7/25/2023 La Habra

The two guys they sent out were excellent!! Very helpful and thoughtful. I’d definitely request them and the company for any moves if I’m the area again!

Mover's response:
Thank you Darrell, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free. We are just one call away when you need movers in the future.
- Rigo's Moving & Storage, Inc

Alexander O

(5) 7/24/2023 Los Angeles

Great service. Quick and careful. Arrived on time and packed everything tightly. Nothing moved in the truck after 1,000 mile move. I would highly recommend them to anyone needing help loading a moving truck

Mover's response:
Thank you Alexander, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free. We are just one call away when you need movers in the future.
- Rigo's Moving & Storage, Inc

Lindsay P

(5) 7/26/2023 Duarte

These two movers were excellent! On time, organized, respectful, careful with contents, and were able to stay longer than anticipated. We recommend this company.

Mover's response:
Thank you Lindsay, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free. We are just one call away when you need movers in the future.
- Rigo's Moving & Storage, Inc

James T

(5) 7/12/2023 Valencia

They were great! A big help!

Mover's response:
Thank you James, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free. We are just one call away when you need movers in the future.
- Rigo's Moving & Storage, Inc

Mary E

(5) 7/11/2023 Los Angeles

Rigo’s crew was not just amazing, but actually worked miracles with packing my POD. While I fretted that I had underestimated the amount of space I needed, they studied my belongings and fit everything in in exactly the time I’d prepaid for. And they were so cheerful and kind as they worked. Cannot say enough good things about this experience! Thank you!

Mover's response:
Thank you Mary, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free. We are just one call away when you need movers in the future.
- Rigo's Moving & Storage, Inc

Carolina U

(5) 7/19/2023 Montebello

Worked great!

Mover's response:
Thank you Carolina, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free. We are just one call away when you need movers in the future.
- Rigo's Moving & Storage, Inc

Tiffany R

(5) 7/17/2023 Panorama City

Excellent, efficient, and all items were handled with care! They were also flexible, when I needed to rebook for a different day and time. I would definitely have this company move my items again!

Mover's response:
Thank you Tiffany, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free. We are just one call away when you need movers in the future.
- Rigo's Moving & Storage, Inc

Service Area

We handle moves within 45 miles of 4385 E Olympic Blvd, Los Angeles, CA 90023.

Get To Know Us

What can a customer expect after booking with you?

We are a professional moving company where our clients always come first. Our customers can expect an amazing job outcome by our movers because we are trained and have the proper materials needed for the job.

What can a customer expect on moving day if they hire you?

Our customers can expect a well prepared crew with all the materials needed for their move. They can also expect to be stress free during their move because of how reliable our movers are.

How should a customer prepare for moving day?

Customers should prepare for the day of the move depending on what services they get/want. We reccomend that clients remove clothing from drawers, wardrobes, etc, to make the items less heavy for our movers. Always label your boxes. We also recommend to speak with our project manager about materials needed for the job to have them ready for the day of the move. Lastly, feel free to ask questions with our project manager about any concerns to be informed on what to do the day of the move.

What types of moves have you handled?

As a professional moving Company we have the experience and equipment to handle any type of moves. -Long Distance Relocation -Local Relocation Load/Unload -Pack/Unpack -Baby Grand/Upright Pianos -Safe Guns/Heavy Items -Antiques -Corporate Jobs -Office Moves -School Moves -Moves within same House or Apt/condo complex

What's your favorite part about being a mover?

Our favorite part of being a mover is seeing the relief on our clients face after getting the job done. We love being able to make our clients move stress free as much as possible.

What training do you provide your crew members?

We provide all of our employees with a one month training program at our head quarters to help them gain experience by teaching them good communication skills, how to pack fragile items into boxes, move heavy items using the proper equipment, stack the trucks or containers using every inch of space, etc.

Rigo's Moving & Storage, Inc Moving Photos

Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
The health of our customers and employees is our top priority We provide Face Mask, Gloves, Hand Sanitizer and any other Safety equipment on every job., (always included, no fee)
Hand tools for assembly:
We provide basic Heavy Duty Tools, (always included, no fee)
Hand truck:
We provide a Heavy Duty Hand Truck, (always included, no fee)
Plastic wrap:
We provide plastic wrap for 2-3 furniture items, any additional plastic wrap used will be a $35.21 dollar charge., ($35.21/ea.)
Rope:
We always provide straps to load/unload (we will need them back or a fee will be applied), If is Load only we recommend you to ask about our packing materials prices., ($7.04/ea.)

Hours

Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Hourly Price
$127/hr
for 2 movers after 2 hr min
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