Movers R US

(4.8 out of 5 / 369 reviews)

Dallas, TX / Moving services within 50 miles

Booked on 1,391 moves through HireAHelper

369 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

9 years in business

Dallas, TX / Moving services within 50 miles

Booked on 1,391 moves through HireAHelper

369 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

9 years in business

Get to Know Movers R US

Movers R Us is a moving company in the Dallas Metroplex. Movers R Us specializes in fragile and heavy loads in both residential and commercial moves. We are well-trained, professional, honest and experienced. All moves are tailored to the need of each customer. Movers R Us #1 priority is to make your move smooth and stress free. In addition to moves, we pack, unpack and provide "labor only" services. "Labor Only" is moving items around in your home or loading and unloading portable storage units, ABFs, and pods. Contact us today for a outstanding moving experience.

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Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Dallas area customers. Unedited, unfiltered reviews of Movers R US.

4.8
369 reviews
88%
5%
1%
3%
2%

Harley M

(5) 11/19/2021 Allen

Amazing experience. Lewis and Jason made the loading process seamless. I would have never been able to load with the skill and care they did, highly recommended!

Justin M

(5) 11/20/2021 Caddo Mills

Very friendly and efficient. They took great care of our household goods.

Sean H

(2) 10/30/2021 Melissa

The actual movers were fine, but I would not use "Movers R Us" again for two reasons:

(1) I was not contacted by the company before the work date as Hire A Helper indicated (and as other movers from "Hire A Helper" have done in the past). When I did not get a confirmation call, I called them, no one picked up the phone.

(2) I was not refunded for the unused time past the two hour minimum. In the past when using "Hire A Helper", the company cheerfully refunded the unused time. In this case I was told "read the fine print we don't refund unused time." What fine print? I feel like a huge sucker since when I used 1.5 hours of the time I expected to be charged 2 hours, not 4. That being the case, I gave the movers big tips since they wouldn't be used for those 2 hours. I guess the joke was on me. (They gave me $50 back, I lost $150).

Given that some movers DO refund unused time and some do NOT, it would be pretty insane to use "Movers R Us". Instead hold out for a company that charges for actual time used, because if you are like me and having a POD unloaded, you have no idea how long it will take the workers to do so.

Mover's response:
Sean, I am sorry that you had a bad experience with your interaction with Movers R US. It is our protocol to call the day before to confirm the move and in your situation that did not happen. As the owner I stand by excellent customer service this is why you were offered a refund on your order. You did book through hireahelper.com which is a platform that we use for leads. When you book with them the initial email expresses the unused and overtime policies and you did not contact hireahleper prior to to adjust your move time requested. Movers R US has a policy where unused time is not refunded but we do stay until the job is complete. You stated that the workers did not bring any concerns but your experience with no refund or confirmation call is the reason for the 2 star review. Thank you for choosing Movers R US and we will work a policy to help give customers a better experience in the future. Thank you for your honesty.
- Movers R US

Sandra F

(5) 10/26/2021 Forney

They were experts! Took great care of my stuff and worked hard! Would definitely use them again

Mover's response:
Thank you for your review and honest feedback Sandra. Please reach out in the future for any needs. We will be glad to provide the same experience as the first. Thank you for choosing a Movers R US.
- Movers R US

Michael T

(5) 10/23/2021 Irving

Steve and Ricky were awesome. Tremendously friendly, very hard working, and took care of our belongings as if they were their own.

Mover's response:
Michael thank you for choosing a Movers R US. Glad you enjoyed your moving experience.
- Movers R US

Phil A

(5) 10/6/2021 Fort Worth

Showed up right on time. He was friendly, efficient and had everything needed to get the job done correctly. Finished the move with no issues, and moved some other items in the house so I could unpack the boxes. Definitely wouldn't hesitate to hire him again.

Sharon R

(4) 9/29/2021 Carrollton

The arrival window that was booked was for between 4-5pm. I busted by behind to get my dads uhaul loaded that morning and drive 3.5 hours to get to his new place in time for Movers R Us to unload. They did not arrive until 6pm. The two gentlemen hired to unload the uhaul were extremely kind and helpful and apologetic for their tardiness (traffic), but this is the metroplex (plan in advance for traffic). Overall they were wonderful and I’d recommend this service. It was just two hours later getting finished with a super long stressful day than I was hoping for. We could not have moved dad in without them though so thank you Movers R Us.

Robin H

(5) 10/1/2021 Rockwall

Curtis and Jason did a wonderful job. They were on time and wasted no time getting started. Thanks guys!!

Patti M

(5) 9/30/2021 Dallas

Curtis and Jason were fantastic! Thank you

Diana M

(5) 9/27/2021 Grapevine

The guys that came to help me move, were GREAT!!!! They, most definitely, know how to do their job! They are hard workers, they were, very careful, with our belongings, friendly & it was great talking to them!
Steve, Ricky, Jay, thanks for making my day a better one! You guys take care of yourselves, there are more people out there that need you!!!

Service Area

We handle moves within 50 miles of Dallas, TX 75248.

Get To Know Us

What can a customer expect after booking with you?

We will contact you within 24 hours to confirm your move.

What can a customer expect on moving day if they hire you?

All customers should expect a Call the day before your schedule move, and also a call before they are in route to the location the day of the schedule move .

How should a customer prepare for moving day?

If the customer has not heard from us please contact us.

What types of moves have you handled?

We specialize in loading, unloading, pods, pack rats, trailers, storage units, office, moves for seniors and more....

What's your favorite part about being a mover?

The best part about being a Mover is being able to satisfy the Customers and play Tetris with all of their items. Our motto is if it can't move, it can't break.

What training do you provide your crew members?

We provide a 2-week paid training Monday - Friday. Training class is a hour and a half long.

Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
Our skilled laborers believe in the safety first, and have decided have our facemask and gloves. Thanks, (upon request, no fee)
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$30.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: 9:00 AM - 9:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$120/hr
for 2 movers after 2 hr min
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