Samuel Services - A Local Germantown Moving Company
Germantown, MD / Moving services within 17 miles
Booked on 8,656 moves through HireAHelper
2,252 Verified Customer Reviews
Open Today - 7:00 AM - 9:00 PM
16 years in business
Germantown, MD / Moving services within 17 miles
Booked on 8,656 moves through HireAHelper
2,252 Verified Customer Reviews
Open Today - 7:00 AM - 9:00 PM
16 years in business
One of Germantown's Favorite Moving Companies
A Note from HireAHelper
We love working with Samuel Services because they pride themselves in taking care of their Germantown, MD neighbors. After several years moving in and around Germantown we believe you'll love working with them too!
Relocation with Samuel Services
Can assist with loading and unloading, we are professional and speedy, check out our reviews and book us today!
Moving Reviews
Real Germantown area customers. Unedited, unfiltered reviews of Samuel Services.
Nick B
The helpers we had were fantastic, very knowledgeable and happy to help. Would always recommend them to anyone needing help packing a container or moving.
Rosalie (call me Rosie) F
I am moving during the COVID-19 Pandemic and both guys showed up with no masks, no gloves, and neither of them washed their hands before they started. One of them kept using my bathroom without asking.
I will take the blame for being overwhelmed and not thoroughly reading and being aware that I had to provide blankets, however, Samuel Services called me twice to confirm my service. Not once was it mentioned that I needed blankets, tape and rope. Showed up on time, 2 guys and one that did not speak English at all. We walked around the house and I showed him all of the furniture that needed to be loaded. Most of it I had staged myself so it would be easy to just take out and put in the PODs. However, they re-staged everything and my wood furniture and mattresses sat in the garage or outside in the driveway for hours. They seemed to move furniture from one place to another and wasted a lot of time to me. We had to go out and get blankets, tape and rope before he could load the furniture which also added extra time. I spent an additional $30 on tape, $10 on rope, he charged me $30 for blankets, and I provided 12 blankets! He made comments about the rope that I purchased at U-Haul even though it is used for tying down furniture. All of this could have been avoided had he told me he needed all of this before he arrived. I also would expect that the furniture would be stood upright, vertically, to fit the most in the POD since when I used PODS.com calculator, everything fit, however, they loaded the dressers first and put everything horizontal which took up way too much space. I had only scheduled 3 hours, gross underestimation on my part, and after 3 hours, they left to go to another job and had to return for another 3 hours. Again, most of my furniture sat outside on the sidewalk, in the driveway, or in the garage until I got impatient and started to load items myself. They seemed to have no idea how to pack items correctly. I often had to intervene and it was not well received. After many hours, he told me that everything would not fit and while they were gone to another job I went and got a 15' U-Haul to store the remaining items. They moved all of the wooden chairs to the street and then went into the house to disassemble the table....meanwhile my chairs were unattended outside. Since I am moving during a pandemic, having furniture outside with people constantly walking by was making me uncomfortable. I had to have him rearrange the chairs in the U-Haul because he left very little room to put my personal items that I was taking with me. His helper, which he referred to as his "friend" seemed to be clueless and he spent the entire day explaining what to do and how to do it to him. Whenever I addressed the "friend", he had no clue as to what I was saying. So an additional three hours and more money for me. We started at 8 am and didn't finish until 6 pm and I was totally unhappy with how he packed everything. There was a huge space in one POD and I witnessed him and the "friend" shoving a mattress in the other. Pushing it against the boxes, some of them are cleared marked "fragile". I have relocated to another state and I haven't unloaded the U-Haul or received the PODS yet. I am afraid that most of my furniture has been ruined by his lack of properly packing the furniture to keep it from moving around.
Not happy with his service and I would never recommend him or use him again.
Andy B
Very uneventful unload as they weren't too talkative, but that's completely fine by me. They worked quick and were careful not to damage my items.
Doug B
Very quick, clean and professional. Took extreme care with my belongings and walls/floors. Would recommend to anyone!
Bill Z
Very professional and personable team helped me load the truck. Great job!!!
Katrina T
Best people I could have asked for. Worth Every penny. They were on time, prepared for the job and worked very hard. I would use them again in a heart beat.
Troy F
Excellent moving team, was on time, and stayed a bit longer to help with additional items. He knows what he's doing!
Zachary B
They did a wonderful job! They made sure to wrap everything up securely and wrapped all of our glass furniture up. 100% will use the next time we move.
Steve A
I had several rooms of large furniture in my house that needed to be moved into a shed on my property. I estimated that two movers for two hours would get the job done. Nothing needed to be packed or wrapped so I can't comment on that. The movers showed up on time, they were courteous, and they were careful with my belongings. I will definitely use Samuel Services again.
Service Area
We handle moves within 17 miles of Germantown, MD 20874.
Service area includes:
Local Mover Policies
Same Day Moves
We accept same day requests at our normal rates.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We cannot guarantee availability beyond the pre-booked time.
Moving Equipment
Hours
| Sunday: | 7:00 AM - 9:00 PM |
| Monday: | 7:00 AM - 9:00 PM |
| Tuesday: | 7:00 AM - 9:00 PM |
| Wednesday: | 7:00 AM - 9:00 PM |
| Thursday: | 7:00 AM - 9:00 PM |
| Friday: | 7:00 AM - 9:00 PM |
| Saturday: | 7:00 AM - 9:00 PM |