Pro Touch Movers LLC - A Local Jacksonville Moving Company

(4.7 out of 5 / 372 reviews)

Jacksonville, FL / Moving services within 55 miles

Booked on 1,068 moves through HireAHelper

372 Verified Customer Reviews

Open Today - 7:00 AM - 7:00 PM

8 years in business

Jacksonville, FL / Moving services within 55 miles

Booked on 1,068 moves through HireAHelper

372 Verified Customer Reviews

Open Today - 7:00 AM - 7:00 PM

8 years in business


One of Jacksonville's Favorite Moving Companies

A Note from HireAHelper

We love working with Pro Touch Movers LLC because they pride themselves in taking care of their Jacksonville, FL neighbors. After several years moving in and around Jacksonville we believe you'll love working with them too!

Relocation with Pro Touch Movers LLC

Our Mission: To provide a peace of mind for customers during their relocation process using The 3 P’s (Punctuality, Professionalism and Precision). We have over 20 years of experience on our awsome team. So if your just looking for a small move or if you need help with a large relocation we are here to assist!

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Credentials

Licensed Business:
License Number
IM3189
Issuing City
Jacksonville
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Atlantic Casualty insurance
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
State License:
MC #
DOT #
State Lic/Cert Name
3189
State Lic/Cert Number
3189

Moving Reviews

Real Jacksonville area customers. Unedited, unfiltered reviews of Pro Touch Movers LLC.

4.7
372 reviews
88%
5%
2%
3%
2%

Chelly R

(2) 7/20/2025 Jacksonville

I chose this moving company because they offered the most competitive price, and as someone trying to move on a budget, that was a big factor in my decision. That said, I quickly learned—you really do get what you pay for.

To be fair, the company did communicate with me ahead of time to let me know that their earlier move had run overtime, which would delay my 2 PM appointment. I appreciated the heads-up and was flexible with the timing. However, when only one mover arrived to start, I had to ask whether my paid time would begin with just one person instead of two. There seemed to be some confusion about when the clock actually started, but I called the company and they reassured me they’d handle it. The second mover ended up arriving about 20 minutes later—not the 5 minutes I was told—which is a big chunk of time when you’re working with a 2-hour window.

As for the movers themselves—Benjamin was great. He moved quickly, stayed focused, and was determined to get the job done. The second mover was noticeably slower, and while I don’t blame him personally, it was clear they were both exhausted. The company’s scheduling left them burnt out by the time they got to me. It was hot outside, they hadn’t had a break, and it showed. I honestly felt for them.

We got to my new place and they were ready to wrap up just as the two-hour window ended. Although I was willing to pay for extra time, it seemed like that wasn’t even on the table—they were simply done for the day. I asked if they could at least bring the heavier items upstairs, which they did, but they clearly had nothing left in the tank. After they left, it was up to me and my teenage son to carry the remaining furniture upstairs—just a few pieces, but still heavy and challenging.

All in all, I ended up doing more work than I expected. It felt like I was part of the crew instead of being the customer. I was physically drained before I could even begin unpacking.

To be clear, I don’t place the blame fully on the movers—they were polite and did their best under the circumstances. The real issue is the company’s scheduling. They overbooked their team and tried to squeeze in one too many moves, which ultimately affected the quality of my experience. If I had been scheduled first thing in the morning, I’m sure the outcome would’ve been different.

In short, if you’re moving on a tight budget, they might be an option—but be prepared to get involved physically and manage your expectations. If I had to do it again, I’d pay more for a team that could fully handle the job from start to finish. Lesson learned.

Mover's response:
We understand your concerns regarding the experience, and we’d like to offer some clarity. Since your booking was placed through HireAHelper, the job was scheduled based solely on the details YOU submitted at the time of booking. Based on that information, we assigned the crew and time block YOU requested.

It’s important to note that you had the option to book additional movers or more time during the reservation process. These options are made available to ensure customers receive the level of support needed based on their unique move. In this case, the job was significantly underquoted for the amount of labor required, which made it challenging to complete everything within the scheduled window—especially during peak summer heat.
- Pro Touch Movers LLC

Renata C

(5) 7/26/2025 Jacksonville

Would definitely use them again! Very thorough and careful.

Derrick D

(5) 7/25/2025 Jacksonville

Al and Nathan were awesome and made quick work of loading us up. They were consummate professionals and I would book them anytime!

Louise A

(5) 7/24/2025 Fleming Island

Awesome ????both of them Cedric & Dell. Thank you so very much ??????????

Brad C

(5) 7/23/2025 Ponte Vedra

Al & Daniel were amazing today! They were super efficient, friendly, professional and made u truly feel like we made the right move and are officially in our new home. Thank you so much! Incredibly grateful!

Linda W

(5) 7/19/2025 Saint Augustine

The two men from Pro Touch Movers LLC were on time and promptly went to work unloading my POD. It was 99 degrees even at 10 am. They never once seemed to be complaining and worked hard to hand carry my items around the corner due to the POD not fitting on my townhome driveway. I’m an artist so there was a lot of loose artworks and they handled them with care. Both were polite and respectful of me and my belongings. I’d definitely use them again.

Kyle R

(5) 7/20/2025 Jacksonville

Ced & Dell arrived punctually and got started immediately. They put together a plan and puzzled together the furniture in record time, taking care with each piece. Highly recommend

James P

(5) 7/17/2025 Saint Johns

Great Job.

Bryce F

(5) 7/13/2025 Ponte Vedra Beach

Eddy and T did a great job - super quick and efficient for same day load and unload! 10/10

Mary N

(5) 7/12/2025 Orange Park

These guys really hussled. They were professional, courteous, got things done quickly and I would recommend.

Local Mover Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
always included, no fee
Hand truck:
upon request, no fee
Plastic wrap:
$10.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min
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