A&J Relocation Services

(4.5 out of 5 / 84 reviews)

Overland Park, KS / Moving services within 0 miles

Booked on 285 moves through HireAHelper

84 Verified Customer Reviews

Open Today - 7:00 AM - 7:00 PM

Overland Park, KS / Moving services within 0 miles

Booked on 285 moves through HireAHelper

84 Verified Customer Reviews

Open Today - 7:00 AM - 7:00 PM

Get to Know A&J Relocation Services

We our an insured full service moving labor company we offer all services loading,unloading,packing,unpacking, and driving help. no job to big or to small

Credentials

Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Cincinnati Specialty Underwriters Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Travelers

Moving Services

Move Help

Day Labor

Moving Reviews

Real Overland Park area customers. Unedited, unfiltered reviews of A&J Relocation Services.

4.5
84 reviews
76%
12%
5%
2%
5%

Monica M

(1) 6/25/2016 Mission

There are many reasons for this poor review. First, I was contacted three separate times before the move and had to verify the moving address each time. Second, I verified (twice, two separate times) that the movers would be bringing the various supplies promised on their website (plastic wrap, etc.) That promise was one of the reasons I chose A&J Relocation Services. When the movers showed up and I asked about the materials, they told me they had nothing and hadn't been told to bring them. Third, the movers were nice enough verbally, but dismissive of my requests. At one point they put a _very_ heavy furniture item on top of a lighter furniture item which would break. I politely pointed out the problem. As soon as I turned around, they'd done it again, this time with a _different_ piece of heavy furniture. I had to point it out again, which, to say the least, did not inspire me with confidence. Fourth and finally, they did not pack a very expensive piece of furniture correctly, even though we discussed it several times and I explained that my specifications were due to the manufacturer's stipulations, not my own preferences. Fifth, I called the customer service line but had to leave a voicemail. They still have not called me back. In a nutshell, I am very disappointed with the service and very frustrated with the results. I would not recommend them, and I would not use them again.

Jason V

(5) 6/22/2016 Olathe

They were a little early, quick and professional. Will be using them again!

Jason W

(4) 6/18/2016 Leawood

They had some scheduling confusion and were several hours late, but they recovered well by adding an extra person and had my move done on time. Overall I was impressed how hard they worked on a hot day and took care of my property. I'd use them again.

Christine P

(4) 5/26/2016 Liberty

These guys were helpful, but two hours late. They did communicate, but the delay added a lot of extra stress and juggling. The other concern was that they did not cover items so that much of my furniture was scratched from the vibration of the move. However, they worked hard!

June F

(5) 6/3/2016 Shawnee

They showed skill in packing the container effectively and were hard working and courteous.

Susan D

(5) 5/15/2016 Prairie Village

These guys did a great job. Personable and professional.

Laci T

(5) 5/8/2016 Gardner

These gentleman were on time and absolutely fantastic. they were quick, professional and friendly. I will definitely use them again

Linda H

(4) 4/18/2016 Kansas City

They were suppose to be at the apartment between 11:00 and 11:30. They showed up at 1:50. They did contact us and let us know that they would be late due to the job before us took more time then the clients had told them it would take (which is really not their fault). Once they were there they worked their tails off! Very efficient and skillful. They handled our items very carefully and nothing was damaged. They were pleasant to work with and very respectful. I would defiantly use them again and refer them to friends.

John J

(4) 4/12/2016 Lees Summit

They were on time, worked hard and followed instructions. If I hadn't been supervising with a hurting knee they probably would have gotten a five star rating.

Mover's response:
thankyou for the review but what you said is it was a 5 star service that you recieved just you choose to stand there and tell us what to do because you wanted it done your way not the way of a professional who has been doing this for 20 yrs and i understand but to give us four not five stars because of the choices you made and even said we were a 5 star service but thats ok enjoy your new home and if you need us again please call
- A&J Relocation Services

Michael L

(5) 3/28/2016 Kansas City

They did a great job.

Service Area

We handle moves within 0 miles of Overland Park, KS 66204.

Policies

Same Day Moves

We charge an extra 15% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Furniture dolly or straps:
we always bring dollies and caring straps, (always included, no fee)
Hand tools for assembly:
upon request, no fee
Hand truck:
always included, no fee
Plastic wrap:
$25.00/ea.
Rope:
will provide, ($10.00/ea.)

Hours

Sunday: (not available)
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Hourly Price
$87/hr
for 2 movers after 2 hr min
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