Brookwood Moving

(4.9 out of 5 / 408 reviews)

Lawrenceville, GA / Moving services within 60 miles

Booked on 1,435 moves through HireAHelper

408 Verified Customer Reviews

Open Today - 8:00 AM - 12:00 PM

11 years in business

Lawrenceville, GA / Moving services within 60 miles

Booked on 1,435 moves through HireAHelper

408 Verified Customer Reviews

Open Today - 8:00 AM - 12:00 PM

11 years in business

Get to Know Brookwood Moving

Brookwood Moving LLC is experienced and insured. We provide moving labor at competitive rates with guaranteed customer satisfaction. Let Brookwood Moving LLC take the stress out of your next move!

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Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Lawrenceville area customers. Unedited, unfiltered reviews of Brookwood Moving.

4.9
408 reviews
94%
2%
2%
1%
0%

Lorretta Lori ANN W

(1) 5/18/2021 Lawrenceville

This moving company is SO overrated!!! Lack of communication, unprepared, unskilled, extremely slow (one hour to take a bed apart, deliberately burning the clock), damaged so many items that the list could go on and on.
All of the things you fear that can go incredibly wrong from beginning to end, did. But I will just leave you with two thoughts:

1. The owner's responses to any unhappy customers are simply just ignoring your concerns or verbal attacking you. They never take accountability. The customer is always at fault.

2. My job was a straight forward simple well organized POD loading. I definitely DO NOT recommend this company for any type of moving job!

Vincent H

(5) 5/27/2021 Cumming

The 2 young men who helped us worked very hard and were amazingly strong and capable of moving things that we never could have. They were pleasant and helpful and we would definitely recommend them.

Tim C

(5) 5/30/2021 Watkinsville

The guys were here exactly when they promised. They called me about an hour before to verify we were ready. They went right to work. Moved a ton of boxes and a lot of furniture almost continuously without stop. They put everything where I specified. Truck was clean to the walls in 2.5 hours. I was impressed.

I had scheduled 2 guys for 2 hours. I had a 21 foot rental truck packed tight with stuff.

The only problem we had (not their fault) was a tight turn on the stairs that absolutely prevent getting my queen size box spring to the bedroom. But they spent a lot of time trying. Had that not happened I think we would have been done in the 2 hour window.

However I had no issue with the extra 30 minutes. Again they were working steady the whole day.

Should I move again they will get the call.

Judy C

(5) 5/26/2021 Snellville

They were on time and worked very hard.They finished before the time was up, so they put my two tables together. I would certainly use them again.

Dolores M H

(3) 5/27/2021 Grayson

I was a bit disappointed with the service. I ordered a second POD to insure everything would fit but unfortunately it didn't. The loaders I had were clearly a bit inexperienced. The items that were left should have fit quite easily had they known how to efficiently pack the items. Now I find myself having to rent a Public Storage unit for the left overs; an unnecessary and unanticipated expense and more work for me! As a testament to their inexperience, they didn't even bring the proper tools to remove TV mounts, something that most customers usually have. As a result, it took them 15 minutes of my time to remove what should have taken literally 1 minute. I still gave them a healthy tip, I'm a sucker. I rated them a 3 only because my scheduling contact Christopher, was super! He was responsive and indulgent, and I appreciated his assistance.

Mover's response:
I didn't expect this from a repeat customer. You rehired us after your first experience. You should have gotten 2 full 16' PODS like we talked about. Instead, for whatever reason, you chose to get a 16' POD and a 7' POD. We packed those PODS top to bottom, front to back. And packed them well. I'm sorry that all of your stuff did not fit, if you would have gotten 2 x 16' PODS it wouldn't be an issue. Also, we finished in 3 hours with a 2 man crew. That is very efficient. If you would have reached out to me and voiced your discontent, I would have given you a half hour off your total or helped you move the items into storage. We appreciate our repeat customers and would have gone above and beyond to help you out, but there was absolutely no communication of discontent.
- Brookwood Moving

Michael B

(5) 5/24/2021 Atlanta

That crew was incredible. Very professional and took great care of our furniture. A+++

Debbie B

(5) 5/21/2021 Loganville

Very polite and hard working.

Kathy M

(5) 5/13/2021 Lawrenceville

They guys that came were on time, very thorough and very friendly. Would definitely recommend.

Lorretta A

(5) 5/11/2021 Duluth

Wow..these guys knocked it out of the park! Moving is ALWAYS stressful, but after they arrived I felt a lot more confident about being prepared for the move. They arrived on time and prepared to pack up the rooms I identified. They were professional and very friendly making it easier for me allowing them to handle our personal property. I would strongly suggest using them if you want a personal touch for your move. The owner actually arrived and helped pack. Who does that?! Customer service is not completely dead. I can't thank them enough for helping us get ready to transition out of the house.

Thank you again!
Lorretta

Eric W

(5) 5/12/2021 Atlanta

Excellent job from my 2 movers. Professional and hard working moving and packing.

Service Area

We handle moves within 60 miles of 3555 Sentry View Trce, Suwanee, GA 30024.

Get To Know Us

What can a customer expect after booking with you?

Immediate contact to confirm appointment date, time, and any specific tools required for disassembly or reassembly. Follow up call 24 hours before your moving date.

What can a customer expect on moving day if they hire you?

Prompt and efficient crew, all uniformed. Dollies, tools, plastic wrap and rope on every job. We also sell blankets at request.

How should a customer prepare for moving day?

Pack all belongings into boxes, and separate anything that is NOT going to be packed, into a clearly defined area.

What types of moves have you handled?

Long distance, local, full service, labor only, corporate. Everything.

What's your favorite part about being a mover?

Helping our local community with trustworthy, reliable moving service, which is hard to find these days.

What training do you provide your crew members?

We are a small business and operate with 6 total crew members. Because of this, all of my guys get 5+ moves a week, 100's a year per member. We are a very experienced team.

Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
upon request, no fee
Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$30.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: (not available)
Monday: 8:00 AM - 12:00 PM
Tuesday: 8:00 AM - 12:00 PM
Wednesday: 8:00 AM - 12:00 PM
Thursday: 8:00 AM - 12:00 PM
Friday: 8:00 AM - 12:00 PM
Saturday: 8:00 AM - 12:00 PM
Hourly Price
$129/hr
for 2 movers after 2 hr min
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