PROMOVE - A Local Manhattan Moving Company
Manhattan, NY / Moving services within 10 miles
Booked on 4,321 moves through HireAHelper
1,151 Verified Customer Reviews
Open Today - 8:00 AM - 8:00 PM
13 years in business
Manhattan, NY / Moving services within 10 miles
Booked on 4,321 moves through HireAHelper
1,151 Verified Customer Reviews
Open Today - 8:00 AM - 8:00 PM
13 years in business
One of Manhattan's Favorite Moving Companies
A Note from HireAHelper
We love working with PROMOVE because they pride themselves in taking care of their Manhattan, NY neighbors. After several years moving in and around Manhattan we believe you'll love working with them too!
Relocation with PROMOVE
Your experienced movers are mostly Actors, Singers, Musicians and Artists supplementing our income. On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.
Credentials
Uniformed Crews:
Moving Reviews
Real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE.
Robyn B
Kevin and Eric were very efficient, patient, and very professional. 10/10 recommend. Thanks again guys!
Michelle L
Azar and Courtney were beyond amazing. They packed up my apartment so swiftly and could not recommend them enough! Please consider hiring them for all your moving needs!
Julie B
They communicated before arriving. - a plus
They appeared inexperienced in the CLUMSY way they carried things down the stairs- a minus
It took them 20 minutes to bring the first item down - big minus
After waiting an extremely long time after the first item came I went back inside and found the mattress midway down the stairs and no one in sight. I began to move it after making a LOUD “ hail no!” I got it down a flight and one of the guys came to finish it - BIG MINUS
At the end of the two hours I went back upstairs( I had been packing the truck myself because clearly they were not efficient)to find a that NONE of the ( shrink wrapped bundles) books had been touched yet multiple lightweight(sled, or lamp, or pillows) were brought down - BEYOND DISAPPOINTED-ULTIMATE MINUS.
I had even written a priority list of the items and had it taped to the wall when you walk in the door. That was not paid any attention to.
I don’t know if it was intentional to have items unpacked at the end of the two hours so they could charge for more time or the guys were clueless but I was DONE with them after two hours and my daughter and I lugged the books down ourselves after she got home from work
Maybe if you have one person in the apartment and another at the truck you could manage more efficiently but we did not.
This pair of guys were lacking in my opinion. They were better than doing without hired loaders but barely.
You can't tell experienced movers how to move furniture in a way they deem to be unsafe on the stairs.
They spent the 1st 10 mins moving items from the congested apartment into the hallway so there would be a clear path for the larger items that should've gone in the truck 1st...but you know better so what they did was BS to you. Moving trucks are packed systematically, we understand prioritized items but they can't necessarily be brought to the truck in exactly the order you wrote them based on our knowledge of how to load etc. We don't waste time on jobs, throughout our reviews there are references to our efficiency & care. We have been ranked in the top 5 in NYC for a decade & are ranked 40th in the nation. Your preconceptions and lack of respect were overlooked by our crew and they maintained professionalism throughout. Someone didn't know what they were doing, that someone was you.
David M
Both movers were wonderful. They were creative with getting things out and did what needed to be done! They were communicative and helpful. I appreciate them both and would recommend for any moving job inn the future.
Belinda B
I was grateful to find help for my move to a 4-story walkup on short notice. My helpers were a few minutes late, but Promove let me know that they were running late. They were nice and hard working people. They were quick and courteous. My only complaint is that I didn’t hear directly from Promove until 5 minutes before the scheduled time. I did get an email confirmation from Hire a Helper, but my call and text to Promove on the day before and the day of the move were not returned. This turned out to be fine, but I was nervous because I wasn’t sure they were going to show up.
Marirose M
Amazing!! Would hire again in a heartbeat. Courtney and Eric were very hard workers, showed up on time and super careful with our things. Thank you!!!
Kang M
They were rushing and neglectful while loading, they did not listen to instructions while they pile up stuff in the container but insisted to do it their own way, which lead to damage of items during transportation.
They left behind some of my stuff in the hallway /lobby / yard of the building, not loaded to the container, the stuff they left behind was lost.
Kirk, ProMove team lead.
Jamie A
Courtney and Azar were amazing!! So motivated amd skilled, kind and accomodating! Can't recommend them highly enough!
Service Area
We handle moves within 10 miles of Manhattan, NY 10016.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
Your move date is set! Contact for details and any necessary instructions
What can a customer expect on moving day if they hire you?
We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.
How should a customer prepare for moving day?
Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.
What types of moves have you handled?
Local, Long distance, Office, Commercial, Specialty moves (larger & fragile medical equipment).
What's your favorite part about being a mover?
No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.
What training do you provide your crew members?
Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then more experienced movers ( Courtney, Eric, Yusef, Azar, Ken) have advanced training for loading moving vans.
Local Mover Policies
Same Day Moves
We charge an extra 10% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 5:00 PM |
| Monday: | 8:00 AM - 8:00 PM |
| Tuesday: | 8:00 AM - 8:00 PM |
| Wednesday: | 8:00 AM - 8:00 PM |
| Thursday: | 8:00 AM - 8:00 PM |
| Friday: | 8:00 AM - 8:00 PM |
| Saturday: | 8:00 AM - 8:00 PM |