PROMOVE - A Local Manhattan Moving Company
Manhattan, NY / Moving services within 10 miles
Booked on 3,912 moves through HireAHelper
Manhattan, NY / Moving services within 10 miles
Booked on 3,912 moves through HireAHelper
One of Manhattan's Favorite Moving Companies
A Note from HireAHelper
We love working with PROMOVE because they pride themselves in taking care of their Manhattan, NY neighbors. After several years moving in and around Manhattan we believe you'll love working with them too!
Relocation with PROMOVE
Your experienced movers are mostly Actors, Singers, Musicians and Artists supplementing our income. On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.
Credentials
Uniformed Crews:
Moving Reviews
Real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE.
Alli V
Could have hired off task rabbit for half the price.
Several items were broken (including a glass coffee table that shattered in our lobby). Peloton bike and several custom furniture pieces were damaged. We provided moving blankets and explicit instruction for fragile items - our requests were disregarded. Boxes labeled fragile were put on the bottom of our truck load with heavier items on top. Fragile items were not handled with care.
Additionally- crew took phone calls during job and proper footwear was not worn. Waste of $900+ and now we have broken furniture to replace. While they apologized for broken items, they told us to file a claim with hire a helper. Turns out we only get money from hire a helper if the crew documents the damages as well. Hire a helper customer service is a joke. Forget it and just go with task rabbit. Would not recommend to anyone.
That disservice provided does not deserve even 2 stars. So so sorry.
Damage can regrettably occur during a move but it should never be because the crew is careless about protecting items with available blankets etc, nor should it be from improper packing methods. They did not follow our service guidelines at all.
The crew on your job was removed from our team when we got feedback yesterday.
That crew did 3 jobs over the weekend and were poor throughout.
We regret not removing them earlier to minimize the effects of their poor service. Reaching out
Eliza D
I hired Promove to move my daughter out of her apartment into a moving van. The people who arrived were likely not professional movers. They brought no tools to disassemble furniture and needed to borrow her tool kit. They packed items in the van carelessly and haphazardly and did not bother to cover the furniture or use the moving blankets we provided, placing fabric on a dirty van floor. They left screws and bolts from the furniture behind (my daughter knew enough to gather them up and take them with her). Items in the van were loose, moving and unsuitable for transit. When I arrived the next day I needed to rearrange and tie down boxes and furniture. Some wood bed frame components were already cracked, obviously from being carelessly being tossed in the van. Lastly one of the movers was very aggressive and inappropriate, demanding a cash tip from my daughter even though she told him her dad would leave one via remote payment. She needed to give him some money in order for him to leave. Overall terrible service and I would avoid them.
That crew has been removed from our rotation. Had we known in time this crew would not have been allowed to work on any more jobs.
So sorry to hear about such a bad experience, that is definitely not how any crew we send out should conduct themselves and it's far far below our service standards. That 2 man crew has been dismissed!
I apologize again
Zoe M
They were great! On time, efficient, friendly, and good communicators about the whole process. Would definitely recommend!
Samantha R
They were amazing - 15 minutes early and ready to go. Very well planned out move from their side, everybody was working together and kept the mood light and fun despite the stress everyone is under in such a big event! Very hands-on and friendly attitude, very grateful guys and easy to work with. I’ve moved many times and was extremely satisfied with their work, I’d recommend them any day and will call them again when my couch gets here!
Maddie M
Both guys were incredible! Helped us unload faster than I could have hoped for. Highly recommend
Jeffrey J
Eddie and AJ did a fantastic job! Very hard job and they handled it with ease!
Cesar R
AJ and John were both excellent. They showed up a bit early, we’re hyper efficient and very careful. We finished the job well within the time frame — so helpful!
Service Area
We handle moves within 10 miles of Manhattan, NY 10016.
Local Mover Policies
Same Day Moves
We charge an extra 10% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 5:00 PM |
| Monday: | 8:00 AM - 8:00 PM |
| Tuesday: | 8:00 AM - 8:00 PM |
| Wednesday: | 8:00 AM - 8:00 PM |
| Thursday: | 8:00 AM - 8:00 PM |
| Friday: | 8:00 AM - 8:00 PM |
| Saturday: | 8:00 AM - 8:00 PM |