PROMOVE - A Local Manhattan Moving Company

(4.9 out of 5 / 1,169 reviews)

Manhattan, NY / Moving services within 10 miles

Booked on 4,400 moves through HireAHelper

1,169 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

13 years in business

Manhattan, NY / Moving services within 10 miles

Booked on 4,400 moves through HireAHelper

1,169 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

13 years in business


One of Manhattan's Favorite Moving Companies

A Note from HireAHelper

We love working with PROMOVE because they pride themselves in taking care of their Manhattan, NY neighbors. After several years moving in and around Manhattan we believe you'll love working with them too!

Relocation with PROMOVE

Your experienced movers are mostly Actors, Singers, Musicians and Artists supplementing our income. On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE.

4.9
1,169 reviews
92%
5%
1%
1%
1%

Kyle K

(5) 5/24/2018 Manhattan

Excellent job by D and Kurt. There was no communication in the first 24 hours, but they both called to confirm the evening before the job. Both were punctual and hard working. They finished a 2 hour job in 1 hour flat. No damage to items or apartment. I would hire these guys again.

Mover's response:
We try to do the excellentest job we can :) I think called and left a msg with the robot lady in the phone within the 24 hours. Kirk, Promove team lead. Thanks for your review Kyle and thanks too for hiring us
- PROMOVE

Jennifer M

(5) 5/20/2018 Brooklyn

Dee was our mover. He was on time, worked hard to efficiently get our truck unloaded and everything up two long flights. He was friendly and helpful.

Mover's response:
This is Dee's 3nd nomination in the 'Best solo mover' category after having also been nominated in 2016 and 2017. Dee is favored to take home the "Helpie" this year although he faces strong competition from EVERY other ProMove helper. (I'm cracking up writing this). Kirk, team lead and self proclaimed best mover ever. Good luck Dee lol. Thanks for your review and for hiring us Jennifer
- PROMOVE

Keerthi M

(5) 5/20/2018 Manhattan

The team was great! Moving all of our stuff and large furniture between two fourth-floor walkups on an 80 degree day was not an easy task, but they were able to complete it well. 4 helpers, 3 bedroom apartment, 850 sq ft, 3 hours. Thanks again!

Mover's response:
If you ever have to move between two walk ups like that again do not call us! I'm kidding of course we would do it all over again for you. Seriously, call me. Kirk, Promove team lead and guy waiting by the phone. Thanks for your review Keerthi and we're glad you called
- PROMOVE

Devin O

(5) 5/6/2018 New York

They were great! On time, efficient, polite, you name it! A 4th floor walk up is not an easy task (especially when they carry a couch all the way up and it doesn’t fit so they have to carry it all the way back down..), but they made it look easy! I would definitely recommend these guys to anyone trying to move in NYC. They are reasonably priced, don’t charge you for flights of stairs, and we’re just great all around :)

Mover's response:
Did you watch that Chappelle Show episode with Rick James and Eddie Murphy's couch when he said..... no? ok never mind. No one likes moving a sofa up then down flights of stairs but it's the job and we're good at it, no worries. Kirk, ProMove team lead and Rick James fan. We really appreciate your review Devin and thanks for hiring us
- PROMOVE

Gage S

(5) 5/1/2018 Brooklyn

Super nice guys, helped me park the truck and get all of our stuff situated in our new place. Would definitely hire them again.

Mover's response:
I tell ya, those granmas at the movers charm school really did the trick. That's what I'm talkin about, super nice! Thanks grammies! :-)
Kirk Promove team lead. Thanks for reviewing us Gage and for hiring us
- PROMOVE

Evan S

(5) 5/7/2018 Brooklyn

They were on time, worked hard. Communicated with me throughout the move. Did a great job and would definitely use that same team again! Thanks for making a stressful task go so smoothly!!

Mover's response:
Our other moving teams may get jealous of this review cause they're all pretty awesome too. Any stress on a move shouldn't be caused by your moving labor helpers, we are happy it went smoothly (as it usually does. except that one time but we're not gonna talk about that time..... stupid #^&*%! treadmill). Kirk, ProMove team lead and NOT a fan of treadmills and tight stairwells. Thanks for hiring us Evan and thanks for your review
- PROMOVE

Rachael M

(5) 4/26/2018 Jersey City

Timely arrival, very organized and worked very quickly. They finished the job in less time than I requested. I drove almost 900 miles after they loaded my U-Haul and everything was intact upon arrival. They offered an excellent rate and it was well worth it.

Kyle O

(5) 4/28/2018 Manhattan

PROMOVE was great. Had our rental truck unloaded into our new apartment very quickly and professionally. Would use them again!

Mover's response:
Quick and professional sounds great, but I want to hear that the helpers were polite or something to do with being nice. We shall re-enroll them in our rigorous mover charm school run by southern grandmas till they're good n courteous. Kirk ProMove team lead and manners nazi. Thank you for your review Kyle and thanks for hiring us
- PROMOVE

Lucas P

(3) 4/4/2018 Brooklyn

The helpers were very collaborative and hard working. My only complaint is about some scratches on the floor and the furniture; they could have taken a little bit more of precaution while moving heavy items. I think that's also on me for not been paying attention to the details.

Mover's response:
No, that has to be on US. Scratches on furniture is bad, scratches on the floor is very bad! We ask that customers rent furniture pads for your items, it is difficult to protect them in the truck. That being said, we implore our crews to be extra careful with unprotected pieces. We can't afford anymore bad reviews, this crew has been dismissed. Our apologies
- PROMOVE

Gurhan U

(1) 3/25/2018 North Bergen

It was the worst moving process ever experienced. Unprofessional staff, lack of communication, non-existent care to your furniture/property are the few issues I can think of. Damage claims are still outstanding. I’m not even mentioning an unacceptable treatment by the movers/staff during the process. Absolutely not recommended!

Mover's response:
Slavery was abolished. Lied to to HH so you could cheat us. Booked 2 men to load/unload a 4bdrm house, went overtime (since that job needed 4 men) U didn't want to pay for the extra 6hrs, I called & offered extra help, you said everything was fine. Cursed & shouted in the faces of grown men who worked their butts off all day that you weren't going to pay them. U had no protection for your furniture, 6 TVs and many paintings but no damage except to your Ikea wardrobe door. Mean & dishonest customer! Lying to not to pay us. You treated the crew like SH..., we are humans too.
Everyone else please also see reviews above and below
- PROMOVE

Get To Know Us

What can a customer expect after booking with you?

Your move date is set! Contact for details and any necessary instructions

What can a customer expect on moving day if they hire you?

We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.

How should a customer prepare for moving day?

Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.

What types of moves have you handled?

Local, Long distance, Office, Commercial, Specialty moves (larger & fragile medical equipment).

What's your favorite part about being a mover?

No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.

What training do you provide your crew members?

Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then more experienced movers ( Courtney, Eric, Yusef, Azar, Ken) have advanced training for loading moving vans.

Local Mover Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee

Hours

Sunday: 9:00 AM - 5:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$115/hr
for 2 movers after 2 hr min