PROMOVE - A Local Manhattan Moving Company

(4.9 out of 5 / 1,183 reviews)

Manhattan, NY / Moving services within 10 miles

Booked on 4,451 moves through HireAHelper

1,183 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

13 years in business

Manhattan, NY / Moving services within 10 miles

Booked on 4,451 moves through HireAHelper

1,183 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

13 years in business


One of Manhattan's Favorite Moving Companies

A Note from HireAHelper

We love working with PROMOVE because they pride themselves in taking care of their Manhattan, NY neighbors. After several years moving in and around Manhattan we believe you'll love working with them too!

Relocation with PROMOVE

Your experienced movers are mostly Actors, Singers, Musicians and Artists supplementing our income. On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE.

4.9
1,183 reviews
92%
5%
1%
1%
1%

Calvin P

(5) 2/20/2017 Rego Park

Eric and Robert did an excellent job, arrived exactly on time, and finished EARLY! They made sure to take extra care of the furniture. Would definitely recommend these guys and PROMOVE again.

Jerry C

(5) 2/13/2017 Manhattan

Helper was early, extremely hard working and helpful. Also a very pleasant person

Maria H

(5) 1/31/2017 Manhattan

Andrew was wonderful and we enjoyed working with him! He arrived early, worked very hard and followed instruction perfectly.

Joseph C

(5) 1/28/2017 Manhattan

They worked super hard and got the job done efficiently, they also didn't charge additional money for flights of stairs (in this case there were 3 flights).

Donna A

(4) 1/15/2017 Manhattan

They arrived early which was great because they were able to secure a parking spot on the street for our truck rental. They worked very hard and continuously, even stayed an extra twenty minutes. Very nice and friendly guys. We were a little concerned as one of the guys wasn't as careful with our things as we would have been. I would recommend them depending on your ability to watch how they handle things. I would use them again but would request someone a bit more careful.

Mover's response:
Although there was no damage to your items, even the perception of not being careful is unacceptable. We apologize. The mover in question has been updated on our service standards and techniques to prevent any recurrence of such a perception and complaint. Thanks for your feedback, sorry we didn't provide 5 star service.
Kirk, Team lead and truck loading Shaman
- PROMOVE

Dusan D

(5) 11/30/2016 West New York

On time and efficient. The guys were careful, hardworking and polite. I would use them again. Thank you!

Gricel P

(5) 11/26/2016 Bronx

A peaceful move. Will hire again.

Joan B

(5) 11/22/2016 New York

Two friendly people greeted us there on time with smiles. Kirkland & his co-worker were also responsive by text about an hour prior to arrival. All our worries about unloading in crazy NYC at crazy thanksgiving time all worked out very well. I can't recommend them enough. Really all we needed to do was schedule with HireaHelper , the rest they took care of. we are so grateful.

Andrew A

(3) 11/15/2016 Ridgewood

Overall decent work but not particularly impressed.

Mover's response:
We should've better communicated what we had to deal with. Unload frm truck, into bldg, place on floor, wait for elevator, load then unload elevator, take into Apt/ 2 men Unloading a 20ft truck (many items loose & unpacked) whilst sharing the elevator is never going to be fast despite our best efforts. With your truck 2 hours late we worked very hard in cold rain to unload b4 the cutoff point. Needed actual magic 2 b quicker
- PROMOVE

Stephen G

(5) 11/1/2016 Brooklyn

Kirk was on time and did a great job. Thanks again!

Get To Know Us

What can a customer expect after booking with you?

Your move date is set! Contact for details and any necessary instructions

What can a customer expect on moving day if they hire you?

We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.

How should a customer prepare for moving day?

Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.

What types of moves have you handled?

Local, Long distance, Office, Commercial, Specialty moves (larger & fragile medical equipment).

What's your favorite part about being a mover?

No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.

What training do you provide your crew members?

Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then more experienced movers ( Courtney, Eric, Yusef, Azar, Ken) have advanced training for loading moving vans.

Local Mover Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee

Hours

Sunday: 9:00 AM - 5:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$115/hr
for 2 movers after 2 hr min