Rental Truck Help LLC ( Moving Labor Only )

(4.8 out of 5 / 716 reviews)

Mckinney, TX / Moving services within 80 miles

Booked on 3,311 moves through HireAHelper

716 Verified Customer Reviews

Open Today - 7:00 AM - 10:00 PM

20 years in business

Mckinney, TX / Moving services within 80 miles

Booked on 3,311 moves through HireAHelper

716 Verified Customer Reviews

Open Today - 7:00 AM - 10:00 PM

20 years in business

Get to Know Rental Truck Help LLC ( Moving Labor Only )

Crews are all MEN and not college temp kids and can only speak English. Also we do NOT send trainees on hireahelper jobs. Handtruck dolly, 4 wheeler also appliance dolly, tools, and a cart dolly for elevator jobs all included no extra. Tie-down rope and tape is free. (FREE 12 furniture pads for all load jobs now, also on sale for 2.49 a piece thereafter if you want more). If you have 2 16ft pods/containers/packrats a 2man crew is the PERFECT choice no need for 3-4man on those unless you have a 3 or 4man piece which is extra as well. 3rd floor and above MUST have elevator for apartments/condos unless its 8ft container or smaller, if its bigger then that then must HAVE elevator. Homes are ok. MUST add amount of flights of stairs when booking. This system has been working great. Best start times with us are 7-8am 8-9am, 1-2pm 2-3pm, or 5-6pm. Do not book us to load furniture first and say load boxes after if your itchin for it all to fit this rarely works and this is where damages occur. We mix it in accordingly otherwise you lose space in the longrun. Book us to load properly our way if you have a certain way you want it loaded do NOT book us. Do not book us if your on a 2hr rush move with over 15ft truck or so, try 3 or 4 man crew for that. We want to move safely. One-way furniture pads on site for Pods and on all jobs now it's for loads (on sale 2.49 a piece if you want, includes our tape we use and tie down rope). Our pads are double ply 60x72 just a big as the cloth pad great for one way use. These our for customers who have no pads or just not enough (Please do not complain about pads, they are there because of the many customers who didn't have any and this is a life saver to them). We want every customer to have the opportunity to get the job done right. And if you have Marble tops or Glass please keep extra boxes to use to protect these items. We try to carry some used boxes from previous customers but that's limited and not guaranteed we use the pay it forward method. Remember you booked a time slot we can't get back. We do multiple Apartment Moves and Private Estate moves as well. For more detail's just read below. STRETCH WRAP IS USED ON COUCHES AND LOVE SEATS AND RECLINERS IF CLOTH (unless it's going to be over 14 days then it needs to padded first as well). NOT ON OTHER FURNITURE. IF OTHER FURNITURE IT WILL NEED TO BE PADDED FIRST. 2-Crew members can handle 1-3 pods or up too 26ft truck. Over 10 years experience. Remember if your just browsing put in your move date. And remember our movers don't talk about time on the job. Be prepared don't make any dinner dates. Also as a reminder Piano and Safes are extra. Very efficient. Box tv's to flat screens. Treadmills to elliptical's. Safety and safely is key. We moved it. With pods you get a crew leader that ties off every 4ft. Same with pack rat container. If you don't have furniture pads please request from us. Typical 16ft pod uses 30-60 pads. $3.99 on sale now for 1.99 per one-way double ply paper pad(our pads and includes our tape) vs $7 dollars cloth pad. It's adds up but saves the furniture. We just want to get it loaded right. We're more into loading. We are ready to go. If your not sure where to start. We do not do specialty services such as putting together items that are brand new in box, like desk, tv stands, shelves. So no NIB items. We only see NIB items maybe 3 times a year out of 1000 of moves. *We bring the pad's because of the many situations where we run into a customer who has no pads. We can't be pro's if your not ready for us. Our paper pads our much cheaper and last for a one way trip. 25 cloth furniture pads can cost alot thier meant to be used over and over again You could get 25 one-way paper furniture pads for less then $100 with us. And they are the same size. We always have them on site if needed. Don't get us because of our low prices. Get us because you want it done right. Remember you may need extra hours. We don't throw and go. Thanks, remember our crews would not work for just an hour, they get paid a 2hr minimum as well. We get silly request about hr job's, those are fine but you pay the minimum. Also we have customers that have no clue how to run a moving business. If you book say 3 or 4 crew members, you get a crew leader, an assistant to crew leader a small item carrier and box and padder (padder depending on load or unload) Some people think you get 3-4 crew leaders that does not work. Thanks so much. I hope we covered it. For future customers. If calling and you dont recieve a text back its because we are driving and the phone blocks it. We see your call and will contact asap by text if on a job. During busy days expect a call back in evening. If its a same day customer were heading too we pull over and call back. If you booked you are on our calendar. Best to text its quickest response. Keeps it flowing nicely

Credentials

Licensed Business:
License Number
802214147
Issuing City
AUSTIN, TX
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
THIMBLE
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
None required

Moving Services

Move Help

Day Labor

Moving Reviews

Real Mckinney area customers. Unedited, unfiltered reviews of Rental Truck Help LLC ( Moving Labor Only ).

4.8
716 reviews
88%
6%
3%
2%
1%

Mary L

(3) 5/20/2018 Fort Worth

Was kept informed when there was a delay due to weather. The 2 men were prepared with equipment but they did not plastic wrap anything. My nightstands were turned upside down. Now I have to take the bottom off to see what is all there. They tipped my 8 drawer dresser on its side and because the drawers were full, it bent the frame and 1/2 the drawers are shifted - doesn't sit/close properly. There is a large mark across the front of my refrigerator. I had to show one of them how to put my bed frame back together. Then they insisted on putting legs back on tables and other things they disassembled (didn't need to be) and charged me for an extra 1 1/2 hours - $90.00 even when I told them I would do it myself. They said they had to put back together what they took apart. Movers were nice, polite and worked somewhat quickly. If you have furniture that you don't mind if it shows wear, it would work, however, I am separated woman who finally got "real" stuff she wanted when her kids were older. I have antiques as well. When I used another company from this site (that company wasn't available the weekend I moved) I had padded and wrapped furniture. In fact, they moved me 18 miles and all my furniture in less time than this company moved me less than 2 miles and fewer items.

Mover's response:
Thanks. Nightstand do get tipped and dresser tipped to move them. You just weren't prepared. We load nightstand feet to the wall or on floor on feet to ground if first piece. You must of watch a bad youtube video. We always ask customer take your stuff out because either we will tip dresser and if its,getting unloaded by another company later or home through a door it has to go upright they may tip it.. wheter we are on that side or not. Thats how you move it. And plastic wrap is for couches not dressers. Pads are for dresser.
- Rental Truck Help LLC ( Moving Labor Only )

Win H

(3) 7/3/2018 Dallas

Were they on time? YES
Were they prepared for the job? YES
Did they work hard? YES
Were they respectful of your property and goods? Had an incident on property arguing with another contractor regarding parking.
Would you use them again? NO

Mover's response:
After talking with Win today I agree with situation being completeley avoidable. It actually was after job when crew leader was getting paperwork signed and couldnt move his car at that time. Crew leader should have respectfully calmed down the situation not enflamed it. Very simple fix. Loading dock at warehouse has limited spaces for our workers.
- Rental Truck Help LLC ( Moving Labor Only )

Kellie K

(1) 6/25/2018 Little Elm

Did not show up an hour before they were supposed to. Left us scrambling and we had to wait 1.5 hours for Hire a helper to open so we could find someone else and had to pay an extra day for the U-haul due to this dumb company. Would NOT use them!

Mover's response:
Of course you have to wait. It was 630am when we called. We mentioned all that. Thats why we couldn't get there either because the brake shop didn't open till 8am. If it wasnt for dumbness you speak of we could have made it with no brakes/master cylinder not brake pads. The steps we took were all right but now wrong we found out but uber wouldn't carry tools either. And nothing has changed on policy. So we dont know either. I still don't have the answer from 3 days ago. Hireahelper was faster option to get help faster. We could have tow to your house if tow truck was faster. It wasnt and glad we told you take take the fastest option first. 1.5 hour wait is not long in this incident. It was fastest option we help set up. The point was we followed are protocol and help got there sooner so you didn't have to wait for us to see at 8am. New help beat us there that we set in motion at 630am. Not waiting for the answer from the brake shop. Otherwise it could have been 4-5 hours later. Scrambling sounds like the new help telling you it was bad. It was actually saved by us to get you going. Image if we didn't call. That's a no show. Then you would of waited till 8am or longer to find out you need new help. Look at the bigger picture. You got new help coming the soonest possible for anyone at opening of hireahelper not later. Nearly first caller of the day nationwide. We had all the paperwork and found out the no show is only because you have the power to say if it was or not on understanding our death defying situation. It was accepted years ago. But now know it's up too the customer. We still have to prove we couldn't make it because of the breakdown. We did that. We just thought. We didn't have to go and still tried and didn't. Now we know we have to walk there if needed or ride are dollies and hope for the best.
- Rental Truck Help LLC ( Moving Labor Only )

Aaron G

(2) 6/12/2018 Fort Worth

Yes, the movers were on time. Yes, they were prepared for the job. I had previously schedule the movers for 2 hours, but had called the week before to change my window from 2 to 4 hours because I realized the process would need more time. However, the representative told me that we should stick with two hours and then add 2 more if we needed more time. With that being said, the two workers showed up and worked really hard for the first hour and a half. They were respectful to my property and took care of our very large furniture. However, after that, one of them began to wrap our furniture, while the other one carried everything down the stairs. I realized that we were never going to get done in time, so I worked alongside them for the next 2.5 hours along with my wife and my father. For the remainder of the time, they seemed to work at about 1/2 to 3/4 the pace they originally were working and the first gentleman who did the wrapping for us in the uHaul never came back up stairs again until the end. I think what I am angry about is two things. 1) I made clear instructions 7 times that my bookshelves were not to be damaged, and that the uHaul blankets were to be used first to wrap them up. However, upon unloading the uHaul, they were damaged. The gentleman did use the blankets, but did not paper wrap the last book shelf that the last blanket could not cover entirely. For all of the time that he spent wrapping while I myself did alot of the heavy labor that I paid him to do, and the fact that my bookshelf was still damaged... I'm sure you can understand why I'm not happy. 2) The first gentleman who did the packing in the uHaul told us that if we would have done a better job packing, he could have gotten the whole job done in 2.5 hours. I cannot emphasize not only how incorrect that statement is, but also how unprofessional it is. The truth is that if I would not have helped, they would have been there for 7 hours. I carried over 13 heavy boxes full of books by myself including a host of other boxes for 2.5 hours. The gentleman said that we needed to pack our material in larger boxes which is understandable, however the overwhelming (90-95%) majority of our possessions were in mid to large size card board boxes. Very unprofessional statement. All this being said, I will not recommend this moving service again, primarily because of the fact that it took way to long, we were criticized for our packing methods, and my furniture was STILL damaged after the gentleman took so long to wrap and pack the Uhaul.

Mover's response:
This was 3rd floor and we had already mention it would take 3 times longer. He cut his time down to 2 and said he was going to do the small stuff. So I booked crew another job after. However day of job I called at 2 hour mark to cut us off and he ask us to stay and do it all because he was not prepared. So yes it took more time and I had to call my next job to explain this customers issues. We ask if he wanted us to leave anytime after the 2 hours. He had a 7 hour job all day. it was a 26ft truck in and apartment 2 bedroom with 4 bedroom house of stuff crammed in it. Very odd to think we could do it all in 2 hours. I mentioned a 15ft truck 3rd floor barely can be done in 2 hours unless its just 1 bedroom and not a full truck.. It's one of those we told ya then he leaves a review based on nonsense. The customer was not packed had many loose items that got carried down as well that could have been consolidated in boxes. And the boxes that were packed were very poorly packed. It actually got done in fast amount of time with customer not being prepared. And we stayed for it. It's our loss for staying and helping. They could of even had more blankets and wrapped prior to us being there like they said. Just unprepared customers. This is exactly why 3rd floor jobs are bad. No one understands it. It's a predictable review. We just couldn't cancel job before we started otherwise we would have. We stay as pro's and completed. I could see is with 4 star on this with their boxes very unsafe to move. Yes it did not look good. But that's not are fault. I wish they hired some pro packers to box up things. No win-win here. Next time definately get packers sit back and just pay for the relaxation of it. Your not a mover or packer that's are job. And this was only 2-man crew.
- Rental Truck Help LLC ( Moving Labor Only )

Linda T

(5) 6/13/2018 Venus

Will definitely recommend Hire A Helper. Both gentlemen worked nonstop until our pod was totally packed with all of our boxes and remaining items. Pod was professionally packed and all items handled with care. If we get another Pod will ask for same two men. Thank you Hire A Helper!!

Mover's response:
Perfect review. Did we arrive, did we do our job. You can cut us off whenever. It's your job. We supply free rope for tie downs and tape to secure pads. And remember the movers got to live somewhere we don't do one 2 hour job a day. We try and work 6-8hrs one big job or three small jobs but can be as long as 12 hours. Everyone's job is just as important as yours. It's getting harder to live around here to perform theses service at such cheap cost. Just be simply amazed.
- Rental Truck Help LLC ( Moving Labor Only )

An H

(5) 6/11/2018 Irving

Amazing job

Mover's response:
I just had to say we just had a 3rd floor job we havn't taken one in a few months due to the predictability of most 3rd floors. They take longer and customer's seem to never understand even after we tell them 3 times before we even arrive. A 26ft truck 2 guys in a house 1st floor can take 3-6 hours, imagine 3rd floor. Are you kidding me. Do the math.
- Rental Truck Help LLC ( Moving Labor Only )

Jennifer H

(4) 6/10/2018 Keller

JJ on the team was fantastic, so sweet and super hard worker. Nice group. On time.

Mover's response:
Thanks. I mentioned this about a week ago in Summer no guys, will appear fresh. Its hot and summer we work alot. If you dont take that into consideration. Then idk. Also time is different on bigger jobs. Heat takes its toll fast. Your not the first or last job of the day/week. We work nearly everyday.
- Rental Truck Help LLC ( Moving Labor Only )

Ceil T

(5) 5/29/2018 Pottsboro

On time and polite. Were very careful loading and unloading

Timothy K

(4) 6/1/2018 Fort Worth

Courteous and careful, they did a nice job! I recommend them if you need help!!

Mover's response:
Just a small tip on moving day. Please check your walkway up to your house for doggy doo doo. Getting under a 5 star for your duties is never good. We dont carry doggy bags. Summer 18 is heating up fast. Book now. We usually book out a few weeks ahead we have many open spots after June 17th, and few before.
- Rental Truck Help LLC ( Moving Labor Only )

Lisa M

(5) 5/22/2018 Rowlett

They were excellent!!!

Mover's response:
Just imagine if you had a new company where the owner is on all jobs and answering phones all day. The crew leader needs to answer sometimes about thier daily jobs that day and about job they are on. But the owners job is to answer all customers call outside the job for new bookings and scheduling. We have a system that works. Dont get spoofed.
- Rental Truck Help LLC ( Moving Labor Only )

Service Area

We handle moves within 80 miles of Mckinney, TX 75070.

Get To Know Us

What can a customer expect after booking with you?

We know some customers that book ahead more then just a few days ahead like to talk a few times. That's fine that's what were here for. Also our crew are all Men

What can a customer expect on moving day if they hire you?

We bring Pads on all jobs we know if Pods it's nearly a must have, also with Uhual or other Rental trucks they sometimes limit how many pads they give you. Or you just don't have enough. Either way we bring pads it's only item we bring to the job that is extra if needed. The pads are 2.49 on sale now and we only charge you for how many you use and at end of job.

How should a customer prepare for moving day?

Anything a customer can do beforehand is great. Take anything apart, put mattress in bags. Please take baby cribs apart. Also any water lines like on fridge or washer is awesome if it's already done. And put a box of baking soda in the fridge it helps keep the odor out during storage or transfer

What types of moves have you handled?

Have done it all, However just on office moves cubicles must have someone on hand to show how they come apart or go together. They are not items you want to move around and expect to be perfect again after moving. Same goes for any particle board items.

What's your favorite part about being a mover?

Get to travel all over DFW, it never gets boring. Always can find a good place to eat around jobs.

What training do you provide your crew members?

All our crew members on hireahelper jobs have been moving over 5 years. It's not bring your buddy to work today its moving. Were all MEN and not college temp kids. This isn't a side gig, it's our full time job.

Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Face coverings and gloves:
No longer required by State of Texas, (always included, no fee)
Furniture dolly or straps:
always included, no fee
Furniture dolly, hand truck, or straps:
always included, no fee
Hand tools for assembly:
Professional equipment on every job, every time, (always included, no fee)
Hand truck:
Professional equipment on every job, every time, (always included, no fee)
Plastic wrap:
Couches, loveseats, ottomans and couch chairs. (This is not a furniture protector, however helps with dust.), (always included, no fee)
Rope:
Per 50ft roll., (always included, no fee)

Hours

Sunday: 7:00 AM - 10:00 PM
Monday: 7:00 AM - 10:00 PM
Tuesday: 7:00 AM - 10:00 PM
Wednesday: 7:00 AM - 10:00 PM
Thursday: 7:00 AM - 10:00 PM
Friday: 7:00 AM - 10:00 PM
Saturday: 7:00 AM - 10:00 PM
Hourly Price
$89/hr
for 2 movers after 2 hr min
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