Pack Smart Moving Services, LLC

(4.7 out of 5 / 303 reviews)

Louisville, KY / Moving services within 100 miles

Booked on 1,574 moves through HireAHelper

303 Verified Customer Reviews

Open Today - 8:00 AM - 4:00 PM

13 years in business

Louisville, KY / Moving services within 100 miles

Booked on 1,574 moves through HireAHelper

303 Verified Customer Reviews

Open Today - 8:00 AM - 4:00 PM

13 years in business

Get to Know Pack Smart Moving Services, LLC

I am a professional mover with over 30 years in the business. I started as a helper and ended up running the operations of a large van line. I know the stress a move can take on families and individuals. We take great pride in providing the best service possible in every move we do. You will be treated like a valued customer and not just another move. Pack Smart Moving Services, LLC will provide better service, better quality of work, and a better value for your money. We look forward to serving your moving needs.

Credentials

Licensed Business:
License Number
81-3041920
Issuing City
frankfort
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
SCOTTSDALE INSURANCE COMPANY
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
TRAVELERS
MC#/DOT#:
MC #
28087
DOT #
3009030
State Lic/Cert Name
State Lic/Cert Number

Moving Reviews

Real Louisville area customers. Unedited, unfiltered reviews of Pack Smart Moving Services, LLC.

4.7
303 reviews
83%
9%
2%
4%
2%

Clay J

(5) 5/13/2022 Florence

I’m extremely happy. They did a great job as promised & then some. I’ll be using them again when I’m ready to move PODS storage into my new home!

Sharon J

(5) 5/9/2022 Louisville

Loved Brayden and Brendan. They were brothers. I hope I got the names right, but they were two of the greatest guys. They complement each other and work well together. They were very respectful and sweet. Yes! I would use them again.
Thank you

Resa S

(3) 5/4/2022 Jeffersonville

While the movers were polite, handled my dogs well, dealt with my disorganization, and worked hard, they basically loaded the container with my belongings. Despite me having purchased moving wrap, 17 moving blankets (3 different sizes), and straps, they weren't really used- except some of the blankets just lain over items.
I'm moving several states away. My roommate tied the load to the tie bars of container, don't think they did it anywhere else.
What will happen when. I get to my new home? Not sure but I wouldn't use this company again or recommend them.

Mover's response:
This was a job we took last minute. We walked in and should have left. As the status of the home was not ready for movers. After hearing a sad story we felt bad so we did what we could do. We used the pads on what was needed. No tape or anything else to use to secure the pads so a lot of ites were draped. We also ties off the load at the end. I'm very surprised she would not recommend as we did everything she asked of us even though we should have walked away from the start with the house a mess.
- Pack Smart Moving Services, LLC

Megan C

(5) 5/1/2022 Louisville

family . wonderful guys and super sweet and helpful

Rachel B

(5) 4/23/2022 Louisville

We were impressed! Seriously considering using them again for unpacking and our future moves

Mark B

(5) 4/23/2022 Louisville

On time, professional, courteous, friendly, diligent, efficient. They came ready to work and didn't stop until the job was done. I scheduled 3 hours, and we used nearly every minute, but they didn't dawdle. Hard workers and I'm very grateful for them.

Tom T

(5) 3/19/2022 Louisville

My helper showed up on time and was a great help. He had a lot of experience loading my truck and was able to load and unload my belongings without damaging a thing. I would use him again without question.

Priscilla D

(5) 1/28/2022 Milton

The Pack Smart Moving Services crew that came out to unload my household goods were great! They were on time - - and even though it had snowed the night before, the snow did not stop them! They walked my 1/4 mile driveway thru the snow with their moving equipment in-hand and got the job done. They were very thoughtful and careful on how they handled and where they placed my belongings. These guys worked really hard and completed the job on-time. And, they were very courteous and polite. I will definitely use Pack Smart Moving Services again! They are Professionals! Thank you Ken, George, Brandon and Bill!

Dylan G

(5) 1/23/2022 Louisville

The movers from Pack Smart were fantastic. They arrived at the earliest time I was told to expect them and called me right away when they did. They helped me unload my pod into my 3rd floor apartment. It wasn't a very full pod, but they were very quick and efficient about it. They were even able to help me on a sunday so I could have the pod delivered and unloaded over 2 days on the weekend without missing work. Also I was able to request the job on relatively short notice within the same week.

Wayne H

(3) 1/11/2022 Bloomington

Everything went well, for a bit. Then they started getting slower and slower. Sometimes taking a long break between loads. They took a lot of breaks. That was until the 2 Hour time limit was up then they hurried up to finished the job. It was not until I received the Bill that I noticed they had charged me for more then the two hours I had allotted. Also My wife reported that one of them spent a lot of time "shooting the ****" with her rather then working. Kinda feel they went slow just to jack up the price.

Service Area

We handle moves within 100 miles of 1205 Short Street, Louisville, KY 40213.

Get To Know Us

What can a customer expect after booking with you?

A call from us to confirm your move date and time and a call the day before to make sure nothing has changed

What can a customer expect on moving day if they hire you?

expert moving help and polite service

How should a customer prepare for moving day?

make sure everything is ready to move, clearly labeled and all boxes closed tight

What types of moves have you handled?

All types. We have been with large van lines forr years before starting Pack Smart. We have done military, international, local, and long distance moves. Storage in and storage out handling as well.

What's your favorite part about being a mover?

All the different types of people we meet and help

What training do you provide your crew members?

All of our guys have at least 5 years in the business and have been trained to move the average household items

Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee
Hand truck:
upon request, no fee
Plastic wrap:
$35.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 4:00 PM
Hourly Price
$125/hr
for 2 movers after 2 hr min
Book Now
What type of help do you need?