IYM, LLC

(1 out of 5 / 1 review)

Odessa, TX / Moving services within 50 miles

Booked on 17 moves through HireAHelper

1 Verified Customer Reviews

Open Today - 8:00 AM - 5:00 PM

6 years in business

Odessa, TX / Moving services within 50 miles

Booked on 17 moves through HireAHelper

1 Verified Customer Reviews

Open Today - 8:00 AM - 5:00 PM

6 years in business

Get to Know IYM, LLC

Moving is one of the most stressful experiences, but it doesn't have to be. Our family at IYM, LLC "It's Your Move" Moving Company takes great pride in relieving the stress and angst associated with moving. Since 2017, we've been Odessa's dependable moving company, helping the families and businesses in our community move across town or across Texas. We are now happy to offer our services to the San Angelo area. We operate by following a few core principles: integrity, honesty, and communication. Our customers items are priceless, and we handle them as such. We're dedicated to providing professional, honest service so you won't find any hidden fees or surprises at the end of your move. When it's your move, call on your local team to do the job right the first time. USDOT 3078236 || TX DMV 007159451C ||

Credentials

Licensed Business:
License Number
007159451C
Issuing City
Austin
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Transguard
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Texas Mutual
MC/State License:
MC #
007159451C
DOT #
3078236
State Lic/Cert Name
007159451C
State Lic/Cert Number
007159451C

Moving Services

Move Help

Day Labor

Moving Reviews

Real Odessa area customers. Unedited, unfiltered reviews of IYM, LLC.

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Allen H

(1) 2/2/2023 Odessa

Waited almost 2 hours for them to show. Estimated arrival time was between 12-1pm. Received a call at 12:45pm that the previous job they were on had just be completed, they would grab a quick bite to eat for lunch and would be right over. They showed up one hour later at 1:45pm. Seemed to be in a hurry and were only interested in getting stuff moved quickly. We advised that the furniture they were moving was solid oak and heavy. At one point they turned my oak desk on it's side to put on the dolly they were using. They also didn't seem to care about the legs on any of the furniture or possible damage that could happen to solid wood. After about 45 minutes of this debacle, I told them I no longer needed them and would finish loading the truck myself. I paid over $300 for 45 minutes of crappy work.

Mover's response:
I am sorry you were left with a negative feeling about how your truck was loaded, but to be fair you were not aware of common practices that movers use. We knew everything would be transported safely, as you did not mention any damage.
You made the decision to load the truck how you wanted in the manner you wanted without taking any of our suggestions. The way you chose to load the truck only took 45 minutes because you only had us bring large furniture, failing to utilize the top half of the truck. We sat and watched as you paced back and forth getting boxes and being unresponsive when we asked how we could help. You misinterpreted this as being impatient, but I feel if we had not asked you, then you would have said we were just standing around on your time.
I could not force you to use my moving expertise. I could only do what you as the customer asked of me, which I did. I honestly believe if you would have allowed us to load your truck in the way we have 1000s of times for other satisfied customers, your opinion of us would have been different.
Best wishes. Thank you for the opportunity to work with you.
- IYM, LLC

Service Area

We handle moves within 50 miles of 4600 Bryan Rd, Odessa, TX 79764.

Get To Know Us

What can a customer expect after booking with you?

After customer's book, we will reach out to discuss the details of their move. We will confirm day/time.

What can a customer expect on moving day if they hire you?

On moving day, the team will call when they are on their way. They are courteous, efficient, and happy to answer any customer's questions or concerns.

How should a customer prepare for moving day?

Pack your dishes, clothing and knick knacks. Pack boxes level (do not overfill or underfill as much as possible), label according to room, put refrigerator items in ice chests or boxes

What types of moves have you handled?

IYM, LLC provides services to almost everyone. Local moves of all sizes, moves across Texas, office moves, single item pickup/delivery, furniture rearrange, safes, pianos, packing service

What's your favorite part about being a mover?

Meeting different people every day and seeing customer's go from being uncertain about who is coming into their home to knowing they made the right choice. Providing a service and helping ease people's stress about their move.

What training do you provide your crew members?

Crew members are trained in the use of equipment, safely loading the truck, assembly/disassembly techniques. New team members never work alone. They are paired with experienced team members, and they start on small jobs until they learn the do's and don'ts

Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
upon request, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$20.00/ea.
Rope:
$5.00/ea.

Hours

Sunday: (not available)
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 5:00 PM
Hourly Price
$140/hr
for 2 movers after 2 hr min
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