We Pick Things Up and Put Them Down - A Local Philadelphia Moving Company

(4.9 out of 5 / 112 reviews)

Philadelphia, PA / Moving services within 100 miles

Booked on 306 moves through HireAHelper

112 Verified Customer Reviews

Open Today - 8:00 AM - 11:00 PM

9 years in business

Philadelphia, PA / Moving services within 100 miles

Booked on 306 moves through HireAHelper

112 Verified Customer Reviews

Open Today - 8:00 AM - 11:00 PM

9 years in business


One of Philadelphia's Favorite Moving Companies

A Note from HireAHelper

We love working with We Pick Things Up and Put Them Down because they pride themselves in taking care of their Philadelphia, PA neighbors. After several years moving in and around Philadelphia we believe you'll love working with them too!

Relocation with We Pick Things Up and Put Them Down

We Pick Things Up and Put Them Down is a local moving company in Philadelphia, Pennsylvania. We offer knowledgeable movers grounded in tenacity to care for your belongings to ease and uphold the gold standard of moving at an hourly rate. In addition, we provide various services, including disassembly, and we look forward to helping with your next project!

Credentials

Licensed Business:
License Number
902948
Issuing City
Philadelphia
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
BERKLEY SPECIALTY INSURANCE COMPANY
Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Philadelphia area customers. Unedited, unfiltered reviews of We Pick Things Up and Put Them Down.

4.9
112 reviews
96%
2%
0%
1%
1%

Francesca M

(2) 7/30/2023 Philadelphia

The guys worked hard and got a lot done in the time alloted. They were friendly, polite, and hardworking. However: 1) they showed up 1 hr early; I know it's a weird thing to complain about, but this was a stressful long distance move, and I had communicated clearly to the owner, who scheduled us, that they shouldn't arrive before the agreed upon time to give us enough time to be ready. They arrived as we were parking the truck, so it was extra chaos to finish packing while they were moving things and made it impossible to supervise loading, which could have prevented some issues. 2) for the most part they loaded logically, but they loaded a heavy treadmill vertically and illogically, and some other things were loaded in a way that made no sense. During the move, treadmill fell on other stuff and damaged it. They did not secure thing properly with the rope provided, and stuff flew everywhere during the move. 3) They used less than 1/2 the furniture pads provided, resulting in more stuff getting scratched up. 4) When I wrote to company owner to ask about process for filing insurance claim for the damage, I got no response whatsoever. It seems claim will go through Hire A Helper, but I would have appreciated a response from the owner. This was an expensive service - especially considering extra Hire A Helper fees. I've paid far less for better results in the past. I'm disappointed that so much of my stuff is so scratched/ruined it will likely need to just be tossed out. We will see whether HAH steps up with insurance coverage or not.

Mover's response:
This is Karim Savage, the owner; I apologize on behalf of everyone at We Pick Things Up and Put Them Down. Please know that your situation was an exception. As you can see in other reviews, we are known for taking ownership and caring deeply about our customers.

Until then, please accept my sincerest apologies on behalf of everyone on the team.

I sincerely apologize for the inconvenience you encountered during your recent move. Your feedback is important to us, and I would like to address the concerns you raised regarding the securing of items and their placement within the moving truck.

To provide the best assistance possible, please provide more detailed information and photographs of any damaged belongings for our assessment. This will aid us in processing any potential insurance claims effectively. Your cooperation and valuable input are greatly appreciated.

I want to emphasize that your father, rather than our team, oversaw the securing of items. Regarding furniture pads, a limited number remained, which were employed for safeguarding a glass table. Our lead communicated constraints that necessitated carefully placing certain things, which were shared with you.

I understand the timing discrepancy and the presence of other movers on-site due to the scheduled 1 PM start time. Throughout the activity, your father actively secured items with a "plane knot." Furthermore, one of our team members dismantled the bed. At the same time, another moving company utilized the elevator because, as you mentioned, your reservation wasn't scheduled until 1 PM, providing you the needed packing time.

We also want to assure you that we have pictures documenting the load layer by layer, showing the placement of items in the truck.

Should you require further assistance or clarification, please do not hesitate to reach out. Sharing photographs and additional details would be beneficial for comprehensively evaluating the situation.

Additionally, I'd like to mention that communication is vital to us. You've frequently reached out via text before your appointment, and I regret that we couldn't connect effectively this time. We take your concerns seriously and remain committed to addressing them rather than seeking attention. We are dedicated to achieving a resolution that meets your satisfaction.

Thank you for your understanding and cooperation as we work towards a resolution.

Best regards,
Karim Savage
- We Pick Things Up and Put Them Down

Charles W

(5) 8/8/2023 Millville

Great Team of Youngmen. They moved everything with professional care and had me packed up and ready to get down the road in no time.
Thank you,
Charles W.

Mover's response:
Thank you, Charles, for your fantastic 5-star rating and kind words! We’re thrilled to hear that our team of young men provided you with professional care and made your move a smooth and efficient experience. Your satisfaction is our priority, and we’re grateful for your appreciation.
- We Pick Things Up and Put Them Down

Dejanea M

(5) 8/15/2023 Philadelphia

Got everything in quickly and handed my things with care.

Mover's response:
Thank you, Dejanea, for leaving us a 5-star rating and for your kind words. We're pleased to hear that we efficiently handled your move and took great care of your belongings. If you ever require our services again, please don't hesitate to reach out. Your satisfaction is our priority!
- We Pick Things Up and Put Them Down

Kreg L

(5) 7/31/2023 Upper Darby

Courteous and hard working.

Mover's response:
Thank you, Kreg, for your 5-star rating and your kind feedback! We appreciate your recognition of our team's courtesy and hard work. If you ever require our services in the future, please don't hesitate to reach out. Your satisfaction is our priority!
- We Pick Things Up and Put Them Down

Christine G

(5) 7/30/2023 Philadelphia

The movers were on time, hard working, and very friendly! I was very happy with their help. I was also able to book them quickly and the service responded to my request right away. Very efficient and smooth process. Highly recommend! ??????????

Mover's response:
Thank you, Christine, so much for your glowing 5-star rating and your kind words! We’re delighted that our team was punctual, hardworking, and friendly, making your move a positive experience. We also appreciate your feedback on our efficient booking process. Your recommendation means a lot to us, and we’re here to assist whenever needed.
- We Pick Things Up and Put Them Down

Kathryn W

(5) 7/1/2023 Philadelphia

They were great! They were right on time and called ahead to let us know when they were coming. Both men were very polite and made sure to take extra care with all our items! They worked fast and efficiently to get everything done! I’d highly recommend them!

Bob S

(5) 7/17/2023 Philadelphia

The men who unloaded my trailer were great and committed to finish. The only name I got was Terry, but both were committed to helping. I think we had a bad move for them and I wish they had more equipment like carts, dollies and lifting straps, They showed up early and helped direct me in backing the trailer, then worked their butts off on a hot humid day.
I would hire these guys to move furniture, paint my house, babysit, anything. They are an asset to any company

Mover's response:
Thank you, Bob, for your stellar 5-star rating and superb feedback! We greatly appreciate your kind words about Terry and the team assisting in unloading your trailer. Your recognition of their commitment and hard work on a challenging day warms our hearts.

Regarding your equipment suggestion, we'll consider that to enhance our services. Our team chose not to use a dolly due to their expertise in manual handling, ensuring the job was completed efficiently.
- We Pick Things Up and Put Them Down

Megan G

(5) 7/2/2023 Philadelphia

The three gentleman hired for my move were efficient and polite. They were lovely to work with!

Lillian D

(5) 6/30/2023 Philadelphia

Tyler and Karim made moving out super smooth. They had positive attitudes and were super effective. Thanks to Karim’s truck packing skills none of our possessions were damaged in the move. Will absolutely reach out to them for future moves!

Lillian D

(5) 7/1/2023 Philadelphia

Polite and efficient. We had a deadline to return our rental truck and they helped up prioritize and hustle. Very thankful for the help!

Service Area

We handle moves within 100 miles of Philadelphia, PA 19103.

Get To Know Us

What can a customer expect after booking with you?

Customers can expect positive language on the job site, a workaround to any issues that may arise, an explanation of packing format, unwavering honesty, and that the customer will feel understood.

What can a customer expect on moving day if they hire you?

If it’s part of a move, your movers can take care of it for you. You’ll work with the professional movers that you hire to figure out an exact plan and what tasks you’d like them to handle.

How should a customer prepare for moving day?

Keep a running list of all the little things that have to get done, put into place kid or pet arrangements early in the morning, leave out some basic cleaning supplies, and do one last walk-through.

What types of moves have you handled?

We've worked for much different clientele from many different backgrounds, including businesses such as - Philly Pretzel Factory, Staging Theory (NJ), and TriggerHouse.

What's your favorite part about being a mover?

My favorite part of being a mover is being able to help others by giving back with a skillset that is bar-none.

What training do you provide your crew members?

When a person is hired to become a professional mover, they are constantly being trained and retrained due to one of our core values which is constant improvement. All of our movers are qualified pros with considerable years of experience. We set what we like to call the "Golden Standard" for our team and expect delivery every time, no matter how big or small the job is. Training is two-part: on-the-job experience and completing a virtual orientation process with our onboarding agent.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
upon request, no fee
Plastic wrap:
$20.00/ea.
Rope:
Ratchet Strap, ($20.00/ea.)

Hours

Sunday: 8:00 AM - 11:00 PM
Monday: 8:00 AM - 11:00 PM
Tuesday: 8:00 AM - 11:00 PM
Wednesday: 8:00 AM - 11:00 PM
Thursday: 8:00 AM - 11:00 PM
Friday: 8:00 AM - 11:00 PM
Saturday: 8:00 AM - 11:00 PM
Hourly Price
$200/hr
for 2 movers after 2 hr min
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