Axcess Professional Movers
Our customer review rating is:
4.1 stars on HireAHelper.com
Make a reservation online:
- check our availability - instantly! We regularly update our schedule on HireAHelper.
- Secure your reservation. You aren't charged until 24 hours before your move.
- no cancellation fee if you cancel more than 24 hours before the job's start time.
NOTE: We just provide moving LABOR. We're assuming you're bringing the truck.
|Sunday:||6:00 AM - 10:00 PM|
|Monday:||5:00 AM - 10:00 PM|
|Tuesday:||5:00 AM - 10:00 PM|
|Wednesday:||5:00 AM - 10:00 PM|
|Thursday:||5:00 AM - 10:00 PM|
|Friday:||5:00 AM - 10:00 PM|
|Saturday:||6:00 AM - 7:00 PM|
If you would like us to bring any of the equipment listed, make sure to put this request in your order details when placing your order. If additional fees are listed for this equipment, you must arrange payment for these items directly with us after your order is placed.
- Furniture dolly:
- [always included, no fee]
- Hand tools for assembly:
- [always included, no fee]
- Hand truck:
- [always included, no fee]
- Plastic wrap:
- [flat price, $15.00]
- [flat price, $5.00]
90 Customer Reviews:
These reviews are from past customers who booked Axcess Professional Movers through HireAHelper. Once the job is completed, each customer has the opportunity to leave an unfiltered, uncensored rating. Service providers have an opportunity to respond to these reviews if they choose.
The movers were nice and worked quickly; however, they were 30 minutes late and did not pack the truck efficiently. When unloading the truck there were plenty of places where other boxes would have fit. I had to rent another truck this weekend to get the remaining boxes. If the truck would have been packed correctly, I could hav…Read Moree just used my SUV for the remaining items. The movers were kind and they did work hard; however, I wish they were more strategic with the placement of the boxes.
These guys are unstoppable. Despite the 90+ degree heat they stayed motivated and got the job done. I explained what i needed and they made it happen, no problems whatsoever. I would be completely comfortable in hiring them again or recommending them to others.
I was a little Leary about hiring helpers to move because of previous experiences, but it was a necessity for this move. I’m so glad I did! The helpers arrived early and were amazing! They were professional and didn’t stop until their time was up. They took great care of our furniture and were very friendly. I would highly recom…Read Moremend them to anyone! Thanks guys for being awesome!
Guys showed up on time, did a walk around in the house. The supervisor already started mapping in his head how to get all in the 20ft container. From there on, the train started and didn't stop until all our furniture was in and safe and sound. I would recommend these guys to anyone that is about to move or need some serious hel…Read Morepers! They were polite and very respectful and I would without a doubt use them again, thanks guys!!
This was my first time using this service and had a pretty good rating but I had so many problems and headaches from this I will never use this service again. The guys were on time and very polite but we're not movers. Some of my items got ripped and damaged. The apartment I moved out of is so destroyed from them hitting the wal…Read Morels. It was a very unprepared move...I asked for a few moving blankets and wraps to je brought which only shrink wrap was with them. Then I got a phone call saying I will be charged for an extra hour since the guys were there longer only because it took 30 minutes for them to figure out how to get the couch out and then had it stuck in the door for another 20 minutes destroying my brand new couch. I am very disappointed with this service and they need actual movers on their payroll, not just nice guys that need extra cash.
I paid for 4 movers for 2 hours, but they had a guy call out. I paid for the 4 movers for 2 hours, but was promised they would fix the charges. They didn't. I had to call to get it corrected (bit was only $10 off). Also, these guys did not know how to pack a moving truck. I ended up having to pay for another uhaul truck to …Read Morepack the rest (which cost another $300+) They also didn't secure the load correctly, so when we were unloading a bunch of items fell out on us and busted. Several pieces of antique furniture were scraped VERY badly and I don't know if we can fix it. Also, while loading the guys stopped for a 15 minute break on my dime, kept pausing and chit chaffing to one another, showing pictures on their cell phones to one another, and striking up conversation with the guys in my family while standing around. When I got to my destination (storage facility), I had another company's workers who were surprised at how the truck was packed unbalanced with a TON of room on top. The two guys from that company were able to unpack and professionally Tetris all my belongings in the storage in 1.5 hours... for a lot cheaper than this company did.
I hate to leave poor reviews for anyone, but I can not say I was particularly happy with the services. I was happy that they showed up on time, and I was thrilled that someone was available on such short notice. However, the two individuals who came were not knowledgeable about moving at all. One of them showed up and seemed to …Read Morehave been drinking. Before even asking where to start, they both lit cigarettes and spent the first 5 minutes watching me work and smoking cigarettes. Even after repeatedly asking specifics, 'Please do not drag the furniture over the metal grating', there was a bad and inattentive attitude about that request. I needed manual labor, but they absolutely would have damaged my furniture to the point where it would have significantly less value, and they were not cheap. They worked hard only when pushed to. I would not use them again. I did get the sense that one of the two was actually very respectful and responsible and simply needed more guidance and opportunity to shine.
My experience with Axcess Professional Movers was exceptional. Mr. Avery is second to none in the business. He was professional, courteous and extremely responsive. His staff that did the actual move carried his spirit of excellence and commitment to serve! If you find a better company to move your items, you'd have hit pay …Read Moredirt for sure! The team was on time, respectful and they worked hard to insure that our goals were met. I hate moving, but we relocated my 83 year old mother from state to state and Axcess took the stress out of a very stressful issue. When we arrived at the designated location, a few items were damaged, but Mr. Avery and the team that moved were very responsive and concerned and their follow-up was assuring. Mr. Avery is a caring man and I pray that the business prospers for many many years to come!
The crew was very courteous and professional. They worked diligently for the entire 2 hours without delay. The senior helper was able to guide and mentor the younger helper. The younger helper seemed to be very inexperienced and lacked some of the strength to move much larger pieces.
This is the second time I have used Axcess Professional Movers and they did an absolutely amazing job thanks to Jonathan and Mike. I liked them so much the first time I requested them for the second move. I would highly recommend this company and would certainly hire them again. They were courteous, gentle, professional and s…Read Moreuper friendly! Great guys!!!
The guys were late 30 to 40 minutes. It's was ok because I was flexible with my scheduling. One was later than the other. They came from a temp service. One guy called me asking for someone with the wrong client name saying he was from a temp service. I expected someone from the moving company that I hired. They got my stuff fro…Read Morem my storage pod and into my house, so they did their job. One guy didn't have gloves, I let him use my gloves and he kept them. He also asked to use some of the air freshener I had in my house in his car which was weird. They stacked a few of my boxes too high and they fell over. They got my stuff moved in and it took an hour, even though I paid for two. The guys were fast and nice enough, so I tipped them. It didn't go smooth, and I won't use them again.
The load time was scheduled for 10 AM but the "helpers" had been given an 11 AM start time. The movers were apologetic, polite, and professional. The owner brought an additional "helper", at no cost to us, as they had another job to fill on the heels of ours. The guys got right to work and went strong until the last 45 minutes o…Read Moref the 3 hour job. It was the hottest day of the year which would slow anyone down. I was disappointed that they did not wrap my furniture as I had requested several times. We've unloaded on the other end now and have noticed only a couple of minor scratches. All in all they did a decent job. It wasn't stellar, but I would use Axcess again.
The two guys from Axcess Movers were very nice. However, that was about it. They arrived late. Didn't bring tools to assemble new furniture or dollies to move the heavy furniture. I had spoken to the Axcess and Hire a Helper at least three times and requested that the movers were needed to assemble new furniture and bring fu…Read Morerniture dollies to move a very heavy couch. This request was even printed on the final invoice. The workers were not properly trained. They never covered any furniture while moving. My leather sofa was lodged in a door way for over 40 minutes, which I was being billed for the time. When the sofa was finally through the door way, the workers dragged it down the hallway on a concrete floor. The sofa was damaged horribly. After two hours, no furniture was assembled and the new furniture was still in the boxes. I ask the mowers to leave and I would assemble the furniture myself. With the incompetence, I didn't want to risk my new furniture getting damaged. Oh, by the way, we only had two very small rooms of furniture (living room and bedroom, no appliances) I do not recommend this company...... Communication was great until after the move. Now nobody will talk to me now to help rectify the situation.......... Also, I sent the customer service rep (Grace) photos of the damage and a picture of the sofa stuck in the doorway. She said she would call me after receiving photos. I did not receive a call back from her. I tried calling her and It went straight to her voice mail. The only response I received from her was a text that I needed to go to hire a helper website and file a claim. Hire a professional well-known moving service!!!!!
They were not on time, but they called me to let me know when they would be here. They profusely apologized to me and even told me why they were delayed. As soon as they arrived they went right to work, never stopped until the jobs were done. I would use this company again!!!
Damaged our furniture as well as out new house. Worked very slow and didn't even complete the move with 2 additional hours!!! These men showed up for a 10 hour job with nothing to eat or drink in 100 degree weather! We had to provide lunch, 2 cases of water, and a case of Mountain Dew!!
I expected the movers from Axcess "Professional" Movers to be actual, professional movers. What I got were very nice, hard-working guys with little to no professional moving experience. I expected real professionals and not temp workers that got paid pennies on the dollar for what I paid. Axcess did not provide their work…Read Moreers with safety equipment or supply them with cold water since they were working in 100 degree heat. I worked right along side them, and I had to keep going to get water for them to make sure they didn't get heat stroke. When their allotted time was finished, they had to stay at my place for an additional 1.5 hours while waiting for the Axcess representative to come pick them up. I would not recommend them until they change how they treat their employees.
Didn't arrive on time. Broke my double dresser in half and I make claim on the same day which was on 5/31/15 until now I haven't heard any response from either axcess professional or the company who refer from. Damaged my new home walls, doors and new paints. I hope someone can at least follow up on this. A very unhappy fi…Read Morerst time customerShow Response
This Customer was very rude to our workers, Movers state that this dresser was very old and flimsy. Movers made customer aware before moving dresser as she insisted.We as a company do not operate nor intentional damage customers furniture. Accidents do happen but we have been a very professional company in all aspects and have finalized her small claim damage to date.
~ Axcess Professional Movers
Axcess provide two amazing guys to do our moving. Both Michael and John were excellant. Fast, efficient, courteous, and just all around nice people. Would use them again without question. Highly recommend! If I were you, I'd request those 2 guys, but even if they are not available, I'm sure Axcess provides top notch in general.
Our originally scheduled unloading help did not show up (big problem) so we contacted Hire a Helper and they set us up with Axcess Professional Movers. These guys did an awesome job and really saved us in a pinch! We are very grateful for their hard work and for taking the job last minute!
The workers were very nice, prompt and worked hard. However, even though I had a stack of furniture blankets beside the PODS that they were loading, they stacked furniture on top of each other in the PODS without wrapping them in the blankets. I had to struggle to wrap the furniture in the blankets after the furniture was alre…Read Moready loaded. They were however careful in moving the furniture out of the house. Not likely to use again.
The 3 workers from Axcess Professional Movers arrived early were very professional and hard working they completed the move on time. When the first Rep called I requested they bring basic tools to put together a bed set if there was time, but not sure that was passed onto the workers. I would utilize there services again and rec…Read Moreommend them to others. Ira H., Wake Forest, NC
The gentlemen from Axcess Professional Movers were on time and very helpful in moving my belongings. They worked hard and were careful of the items, especially in a tight fit of furniture into the bedroom. I would definitely use them again!
Great communication and worked effectively. They didn't complain and were willing to help with anything. With my heavy hard wood furniture, they efficiently moved it without damaging the furniture or the walls. I was HIGHLY impressed.
The men were very hard workers, didn't take long breaks and did what they were hired to do. They did damage some items out of sheer carelessness- they left some dings and scuffs on the walls and didn't always set the boxes upright or in the correct rooms. One took a dresser out of the truck alone on the dolly, which resulted i…Read Moren dropping it at the end of the ramp and damaging one corner. They didn't seem to work together very well or ask for help for large, bulky or heavy items, which would have avoided the damage to our things.
They were on time and worked hard. They were polite and nice and worked very fast. However there were a few things that went wrong. The worst was the damage to the walls going up the stairs, it was a tight squeeze I know but now I have some dents and gouges and paint scraped off the walls and it is a rental so I will probably ha…Read Moreve to pay for the damage. They left the hand truck and the furniture pads in the house, rather than putting them back on the truck. They didn't screw on a heavy mirror on my dresser, just propped it up against a wall, and it fell down and scraped the wall paint.
This company was wonderful to work with! The guys showed up early, worked hard, and handled our items with care. They also worked very quickly and were very polite. They were also very patient with us, even though we had to wait for over an hour for a locksmith to unlock our PODS unit. The CEO of the company even called me to th…Read Moreank me for giving them business. Highly recommend!.
They guys that arrived were nice, however, they did not do the best job with loading our items. Some heavier boxes were placed on top of light boxes and many were crushed upon arrival. Some of my glass items were broken. The job was fine otherwise, I say this because I realize you get what you pay for. Had we spent a 2-3 hundred…Read More dollars more, we would have gotten better movers.
This company acted like they'd never packed a truck before. On top of that they were complaining the entire time about the amount of stuff we had to move...THAT'S THEIR JOB! When our things arrived at our new house we saw that they had used out furniture as stepping stools and many pieces were scratched. In the end they tried to…Read More over charge us for supplies used. Never again.
I requested two movers, but only one actually showed up (late). I contacted the owner, who came to the site himself to help out. I was impressed that he made the effort to correct the problem. The gentleman that did arrive to help was an excellent helper and very courteous. I would use them again because of the effort the owner…Read More made to correct the problem.
They showed up on time and went right to work. They worked very hard and completed the job within the time frame I estimated. They were very careful and respectful of my property and goods. I would use them again and highly recommend them.
I was so impressed with how professional these guys were, all the way to the end, even after hours of countless trips up and down from my 3rd floor apartment. They were strong and fast and super organized. They made my move SO much better for me. I was really happy with them, in every aspect. I highly recommend them.
Very nice and courteous! They arrived a little early to make sure the approach was set up before starting, and we're quick to unload. Even helped reloading with stuff we wanted in storage. Great experience and will use the service again.
The crew arrived a little late but our property is not easy to find. The three workers were polite, courteous, careful and they listened and followed any special requests without questioning. The worked very hard and smart and finished the job well within the expected time. Our belongings as well as the floors and walls of ou…Read Morer house were treated with respect with no obvious damage, not even minor. Can't recall any other move in with little or no marks on items or the walls/floors from the movers. I would definitely use them again and highly recommend this company to others.
Wow! Another Chance Staffing was fast, friendly, and courteous. It was hot that day, and they still worked very hard. They came one time with everything I asked for. They unloaded my furniture from my storage container, and loaded on my moving truck quick and carefully. I made it to my destination, and nothing was broken, or dam…Read Moreaged. They are great and I will use them again!
The two men that came to unload us were on time, prepared and ready to work. The worked hard putting everything where we wanted. They both were respectful of us, our home and property. We plan to use them again. Thanks again to Another Chance Staff Solutions. The Johnsons, Clayton NC
Carlos and Brian were great! They were a good team together and both worked hard to get the job done. Traffic was horrible that morning and they made sure to call and let me know what was going on the minute they saw they might be late. They proved their experience and brainstormed the best way to complete the move.There was no…Read More standing or goofing around. They were even looking for stuff to do to make the best of the two hour slot instead of just finishing early and leaving. Both Brian and Carlos were very courteous and great with my family. I couldn't ask for better help! I definitely recommend.
Best way to go. We hired to helpers for 2 hours for upload in SC. Drove our truck to NC to download the next morning. One of our helpers not only showed up early but was willing to work with my husband as we waited for the 2nd helper. Due to an emergency, that 2 person didn't show. We stopped working for about 20 minutes, when 2…Read More more guys showed. They were quick, and took great care to put everything where we asked.
I am giving this a three star not so much for the service the workers did...they worked really hard. The rest of this review is for management. If you are going to send your workers out to do a job it would help if you gave them the tools necessary to do the job safely and correctly so your customers and your workers are happy…Read More. Supply carrying straps for the helpers and send a few different kinds of hand trucks or dolly's. The workers were on time and worked very hard....
Were they on time - They showed up at 1:15, after I had confirmed 1:00 Were they prepared - Not really, they were not experienced movers. I understand that I hired muscle not brains, however, I expected someone with a bit more knowledge than what I received. Neither person wore a uniform Did they work hard? - yes, with…Read More several breaks Were they respectful of your property and goods - They knocked down several photos, scrape my walls, scraped the sidewalk with one of the legs of my wardrobe, and scratched my hardwood floor. I will give hiredhelper a second chance, however I will look for a different mover.
Phenomenal folks. I had to reschedule the appointment as my truck got delayed. I spoke with Mr Avery Johnson- the owner- who graciously agreed to my various requests. He gave me his cellphone number so that we could stay in contact as often as needed. The 2 guys who came to help with the move were pleasant, hardworking and…Read More very respectful. They actually had to wait for about an hour before they could start unloading due to logistical issues, and did so without any complaints. Once they started working, they were efficient and industrious. All in all, a great experience. I would use them again and recommend them highly to any person moving in and out of the Raleigh-Durham area.
Hireahelper was able to help me find great movers to help us unload a truck at our new home. I was able to compare prices with different companies and read reviews in order to make a great choice. The movers that came were very kind, on time, and hard working! The two of them helped unload a 26 ft. truck in 2 hours! They were ca…Read Morereful and pleasant to work with. The two guys did a great job and really helped get everything done that we needed done. If and when we move again, we will definitely use them again!
I just needed one helper to help move 4 dressers and 3 bookcases up two flights of stairs. He showed up a few minutes early and got right to work helping me. Only took about 30 minutes. Then he asked if he could help move the boxes in as well, since he had a two hour minimum. I left it up to him, but he moved all the boxes up th…Read Moreree flights of stairs to my attic in about another 30 minutes. Saved me a lot of time and well worth the price. I will be finishing my move in another month and will definitely be calling them back to help again.
These guys were great...as requested, they gave us a one hour heads up as to when they would arrive so we could get from one house to another and they were on time. They were well prepared and worked very hard and finished in less time than I was anticipating. IF we were to every move again, these are definitely the people I'd…Read More ask for again.
I hired 2 workers for 4 hours to help me move two rooms to a new address. I am disabled which makes moving around difficult, I was able to get most of the packing done however I was unable to get everything boxed so the workers needed to help me with this. The workers arrived 10 minutes early which was great but after that pro…Read Moreblems started. One of the workers was polite and worked hard, however the second worker did not say very much, he acted like he didn't know what to do. This worker stood around most of the time not working, when he did do something he would take one or two light items to the truck or he would take items from a pile that I repeatedly said not to touch yet. It took 5 hours to load the truck. I did get lost going to my new address which did cost some extra time. When we got to our destination a replacement for the slow guy was waiting. The new guy was a hard worker so I have 2 good workers now, it took around 2 hours to unload the truck. Now we are up to 7 hours work hours, between getting lost and whatever I was charged for 8 hours. I ask from the beginning that I needed a driver for the truck which they took care of. When it was time to take the truck back my workers said they would tack care of it. The next morning I get a call from the truck rental place saying that the truck was turned in at the wrong place. My son and myself went and got the truck and took it over to the correct rental place. It turns out that the workers went for a hundred mile joy ride, I had to pay for the extra miles plus the extra gas. I am missing some receipts, doggie treats and a few dvd's which makes no sense because I have items that are more valuable. I did complain about the one bad worker so they charged me for 7 hours instead of 8 hours. I can't believe they took (at the most a 4 hour job) and turned it into 8 hours. I am a disabled old lady that needed help and I was taken advantage of. Needless to say I will not be using "Another Chance Staffing Solutions" again and I do not recommend them for anybody.
Axcess Professional Movers is based in Raleigh, NC and covers a 80 mile radius. Travel fees are included in the prices you see.
Service area includes:
- Bear Creek
- Buffalo Junction
- Buies Creek
- Cedar Falls
- Cedar Grove
- Chapel Hill
- Chase City
- Cluster Springs
- Eagle Springs
- Elm City
- Fort Bragg
- Fort Mitchell
- Fuquay Varina
- Holly Springs
- La Crosse
- Lemon Springs
- Mc Leansville
- New Hill
- Pine Level
- Pope A F B
- Rocky Mount
- Snow Hill
- South Hill
- Southern Pines
- Spring Lake
- Vernon Hill
- Wake Forest
- West End
- White Oak
- Willow Spring
Licenses & other Business Information
Axcess Professional Movers has listed their business credentials below. These range from local licenses (like a city business license) all the way to federal ones (like an MC number.) HireAHelper requires that moving labor providers operate within the law. Sometimes service providers make an extra effort to provide features like background-checks, uniformed crew members, or commercial liability insurance. These are the types of credentials you'll see below.
Verified - This badge means Axcess Professional Movers has gone the extra mile and submitted proof or documentation of this credential. HireAHelper staff has reviewed and verified the document.
|Policy number||Available Upon Request|
|Policy issuer||Wesco Insurance COMPANY|
|I offer uniformed crew members :||Yes|
|Policy number||Available Upon Request|
|Policy issuer||MILWAUKEE CASUALTY INSURANCE|