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Smart Move, LLC

(4.8 out of 5 / 783 reviews)

Raleigh, NC / Moving services within 70 miles

Booked 2,415 times through HireAHelper

783 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

15 years in business

Raleigh, NC / Moving services within 70 miles

Booked 2,415 times through HireAHelper

783 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

15 years in business

About Us

We have been proudly moving North Carolina residents since 2004. We are members of the North Carolina Movers Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed business:
License number
c-2885
Issuing city
raleigh nc
Insured business:
Policy number
Available Upon Request
Policy issuer
Burlington Insurance Company
Uniformed crews:
I offer uniformed crew members :
Yes
MC/State license:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Reviews

Real Raleigh area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
783 reviews
91%
5%
2%
2%
0%

Amy I

(5) 11/16/2019 Asheville

My two helpers did a fabulous job!! They showed up right on time and were extremely professional and polite. Worked very hard! I would definitely recommend them to friends and family! Five star all the way!

Don B

(5) 11/15/2019 Raleigh

Daniel and Keonta arrived on time, wrapped our possessions better than I could have done. Tiffany called us several times to confirm. Great job by all concerned. Would recommend them highly

Mover's response:
Thank you for the review, Don! Let us know if you ever need anything else! ~Tiffany
- Smart Move, LLC

Maureen G

(5) 11/15/2019 Chapel Hill

David, Ben, and Tiffany were so awesome and helpful throughout the whole process. We were left hanging by our truck rental company so had to get that sorted first thing. The guys rolled with it and still got our move completed in the scheduled window. We've moved our stuff several times in the last few years and this was the best experience. Thanks so much.

Mover's response:
Thank you for the kind words, Maureen! We do what we can to help make our customers happy! ~Tiffany
- Smart Move, LLC

Darrell V

(5) 11/14/2019 Candler

They did a great job!

Samantha C

(5) 11/11/2019 Clayton

We had a good experience with Smart Move, we needed them mainly for larger or fragile furniture items and they were able to get all of it safely to the new location without issue. They were also very prompt at updating me on their time table and exceeded expectations in terms of communication. Would definitely recommend and use again.

Mover's response:
Thank you for your kind words, Kimberly! ~Tiffany
- Smart Move, LLC

Damany M

(5) 11/11/2019 Charlotte

Jamar , Jahlen , Lino did a wonderful job! First we got 3 for the order of 2. They made the job fast and efficient. Had to climb a hilly driveway and go up a flight of stairs. They brought all the right tools and were very polite and professional with respect for older adults. We really appreciate their hard work and would have they help us move again.

Chris B

(1) 11/4/2019 Cary

I'm sure this will never see the light of day... but I'll submit it anyway. I'll never use this service, nor recommend this service, again. I requested 2 people to help with loading and unloading a 16ft truck used for moving across town. My main complaints are: 1) I was not comfortable with the "crew" (3 people arrived, not 2?) showing up in a vehicle that looked like it had been the target of a drive-by shooting... no rear window, front windshield smashed and pieces hanging from below the front bumper. 2) Two items of furniture were dropped and broken - not tremendously valuable pieces, but when I asked about a compensation policy I was sent a text saying that the "policy" was to offer $0.25 for every pound of weight of the items broken. This would have meant about $11 in total compensation - an utter joke and, in my opinion, highly disrespectful. 3) My couch was heavily scraped along a wall, leaving a nasty dent and mark on the wall, and a paint stain on the couch. 4) I had some credit cards stored in a drawer of one of my items that are now missing. I know I was stupid not to remove them, so my bad there - but I have no idea if they were dropped, taken (mistakenly) or placed somewhere else by a crew member. I asked the office representative if she would please check with the crew to see if they recalled seeing these cards, and have yet to hear back (it's been 8 days since the move). Overall, a bad lesson learned - and, to top it off, the cost was $350.00 for less than 3 hours total work - I could have hired a reputable mover for only a little more..... and not had the hassle, time and cost of replacing the broken furniture and canceling the missing credit cards.

Gene B

(5) 11/4/2019 Rock Hill

Bets thing I have ever done moving

John M

(5) 11/3/2019 Hendersonville

excellent

Richard K

(5) 11/8/2019 Monroe

Other than a couple of broken items, which was to be expected, I was very pleased with both the St. Louis, and the Monroe group. I would recommend this service to anyone in need.

Service Area

We handle moves within 70 miles of 6467 Vance St. Bailey Nc 27807, Bailey, NC 27807.

We also service the Candler and Charlotte areas - see below for more info.

Get To Know Us

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Furniture dolly:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
always included, no fee
Hand truck:
We bring dollies to every job at no charge. [always included, no fee]
Plastic wrap:
$20.00/ea.
Rope:
Available upon request. [$5.00/ea.]

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$70/hr
for 2 movers after 2 hr min
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