Smart Move, LLC
Raleigh, NC / Moving services within 70 miles
Booked 2,402 times through HireAHelper
Open Today - 9:00 AM - 7:00 PM
15 years in business
Raleigh, NC / Moving services within 70 miles
Booked 2,402 times through HireAHelper
Open Today - 9:00 AM - 7:00 PM
15 years in business
About Us
We have been proudly moving North Carolina residents since 2004. We are members of the North Carolina Movers Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"
Credentials
Licensed business:
Insured business:
Uniformed crews:
MC/State license:
Reviews
Real Raleigh area customers. Unedited, unfiltered reviews of Smart Move, LLC.
Samantha C
(5) 11/11/2019 ClaytonWe had a good experience with Smart Move, we needed them mainly for larger or fragile furniture items and they were able to get all of it safely to the new location without issue. They were also very prompt at updating me on their time table and exceeded expectations in terms of communication. Would definitely recommend and use again.
Damany M
(5) 11/11/2019 CharlotteJamar , Jahlen , Lino did a wonderful job! First we got 3 for the order of 2. They made the job fast and efficient. Had to climb a hilly driveway and go up a flight of stairs. They brought all the right tools and were very polite and professional with respect for older adults. We really appreciate their hard work and would have they help us move again.
Chris B
(1) 11/4/2019 CaryI'm sure this will never see the light of day... but I'll submit it anyway. I'll never use this service, nor recommend this service, again. I requested 2 people to help with loading and unloading a 16ft truck used for moving across town. My main complaints are: 1) I was not comfortable with the "crew" (3 people arrived, not 2?) showing up in a vehicle that looked like it had been the target of a drive-by shooting... no rear window, front windshield smashed and pieces hanging from below the front bumper. 2) Two items of furniture were dropped and broken - not tremendously valuable pieces, but when I asked about a compensation policy I was sent a text saying that the "policy" was to offer $0.25 for every pound of weight of the items broken. This would have meant about $11 in total compensation - an utter joke and, in my opinion, highly disrespectful. 3) My couch was heavily scraped along a wall, leaving a nasty dent and mark on the wall, and a paint stain on the couch. 4) I had some credit cards stored in a drawer of one of my items that are now missing. I know I was stupid not to remove them, so my bad there - but I have no idea if they were dropped, taken (mistakenly) or placed somewhere else by a crew member. I asked the office representative if she would please check with the crew to see if they recalled seeing these cards, and have yet to hear back (it's been 8 days since the move). Overall, a bad lesson learned - and, to top it off, the cost was $350.00 for less than 3 hours total work - I could have hired a reputable mover for only a little more..... and not had the hassle, time and cost of replacing the broken furniture and canceling the missing credit cards.
Richard K
(5) 11/8/2019 MonroeOther than a couple of broken items, which was to be expected, I was very pleased with both the St. Louis, and the Monroe group. I would recommend this service to anyone in need.
Jeff T
(5) 11/9/2019 HuntersvilleJimmy and his crew were awesome. Jimmie communicated well ahead of time, let me know when they were 25 minutes out, showed up on time and ready to work. Very polite and professional, asked where everything needed to go, took good care with all property. They made sure before they left everything was where it needed to be. Wish every crew was as good as these guys. Highly recommend. Thank you gentlemen!
Ashleigh S
(5) 11/8/2019 CharlotteJimmy and his team were absolutely amazing! They arrived at the exact time I was originally told and he kept me up to date every minute of their process/time of arrival. On top of that! They had everything completed loaded within 1an hour. I can’t say enough great things about them! Thanks again, Jimmy!
Service Area
We handle moves within 70 miles of 6467 Vance St. Bailey Nc 27807, Bailey, NC 27807.
We also service the Candler and Charlotte areas - see below for more info.
Get To Know Us
What types of moves have you handled?
We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers.
What's your favorite part about being a mover?
My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!
Smart Move, LLC Moving Photos
Policies
Same Day Moves
We charge an extra 20% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 2 hours over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 7:00 PM |
| Monday: | 9:00 AM - 7:00 PM |
| Tuesday: | 9:00 AM - 7:00 PM |
| Wednesday: | 9:00 AM - 7:00 PM |
| Thursday: | 9:00 AM - 7:00 PM |
| Friday: | 9:00 AM - 7:00 PM |
| Saturday: | 9:00 AM - 7:00 PM |