Smart Move, LLC
Our customer review rating is:
4.6 stars on HireAHelper.com
Make a reservation online:
- Instantly check our availability. For your convenience, we manage our schedule on this booking system.
- Secure your reservation in our schedule. We'll check to make sure you have a valid form of payment, but we won't bill your card until 24hrs before the job.
- There is no cancellation fee if you do so more than 24hrs before the job start time.
About Us:
We have been proudly moving North Carolina residents since 2004. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in c…read moreomplete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"
Working Hours:
| Sunday: | 7:00 AM - 7:00 PM |
| Monday: | 7:00 AM - 7:00 PM |
| Tuesday: | 7:00 AM - 7:00 PM |
| Wednesday: | 7:00 AM - 7:00 PM |
| Thursday: | 7:00 AM - 7:00 PM |
| Friday: | 7:00 AM - 7:00 PM |
| Saturday: | 7:00 AM - 7:00 PM |
Smart Move, LLC typically responds to new requests for help within 21 business hours.
Equipment Details:
- Furniture dolly:
- Brought to every job at no charge. [upon request, no fee]
- Hand tools for assembly:
- [always included, no fee]
- Hand truck:
- We bring dollies to every job at no charge. [always included, no fee]
- Plastic wrap:
- [flat price, $20.00]
- Rope:
- Available upon request. [flat price, $5.00]
If you would like us to bring any of the equipment listed, make sure to put this request in your order details when placing your order. If additional fees are listed for this equipment, you must arrange payment for these items directly with us after your order is placed.
Licenses & other Business Information
Smart Move, LLC has listed their business credentials below. These range from local licenses (like a city business license) all the way to federal ones (like an MC number.) HireAHelper requires that moving labor providers operate within the law. Sometimes service providers make an extra effort to provide features like background-checks, uniformed crew members, or commercial liability insurance. These are the types of credentials you'll see below.
Verified - This badge means Smart Move, LLC has gone the extra mile and submitted proof or documentation of this credential. HireAHelper staff has reviewed and verified the document.
Insured business:
| Policy number | Available Upon Request |
| Policy issuer | FIVE STAR INSURANCE SERVICES |
Uniformed crews:
| I offer uniformed crew members : | Yes |
147 Customer Reviews:
Overview:
These reviews are from past customers who booked Smart Move, LLC through HireAHelper. Once the job is completed, each customer has the opportunity to leave an unfiltered, uncensored rating. Service providers have an opportunity to respond to these reviews if they choose.
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3
Jeffery A, Chapel Hill NC
reviewing
Smart Move, LLC
6/11/2017
They did not take care to follow directions written on boxes (like "fragile, do not stack anything on top of this"). They also didn't pack efficiently, so we ended up using more truck space than needed. That said, they worked hard, were reasonably careful, and stayed to finish much longer than planned.
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2
Ann N, Southern Pines NC
reviewing
Smart Move, LLC
6/7/2017
Read the reviews and thought I found a great company for loading a moving truck for a long distance move. They showed up early which was great, sadly this is the best thing I can say. With the point man I pointed out the important furniture and tall boxes with hanging clothing (stuff I wanted kept safe, and upright) as he was pa…read morecking the truck I did not watch him since he knew about everything, should have watched him! One very broken piece of furniture, a broken bookshelf, damage to an expensive mirror in addition to multiple hanging boxes of clothing dumped/ruined due to poor packing later!! I contacted the "boss" to let him know about this poor service even sent pictures to show proof lets just say No word back and No apology for poor service. Be Warned!
Show Response
We have the pictures of this move. The guys did an exceptional job.
~ Smart Move, LLC
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5
Zainab B, Cary NC
reviewing
Smart Move, LLC
6/1/2017
We called them at the last minute, two of their guys came and finished the job in 2 hours and we did not even have our electricity comnected. They did a great job!!! They were on time, they worked extremely hard, they were careful and we will definitely use then again.
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5
James D, Franklinton NC
reviewing
Smart Move, LLC
5/29/2017
DJ, Blake, Angel and crew did a wonderful job. They were very professional and really cared about doing a great job. They were very respectful and well mannered which was very refreshing. I would ask them back anytime!! They really took great care of our stuff. Thank you so very much.
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5
James D, Franklinton NC
reviewing
Smart Move, LLC
5/25/2017
DJ and Blake are absolutely awesome. I would hire them anytime! Angel as well! They all were very respectful, understood instructions easily and worked very, very hard. One could tell they were interested in pleasing the customer. They handled our "stuff" very well and took extra care for the fragile items we pointed out. They…read more were prepared to work hard and respected our property. Hey, even our dog liked them. :) They got to know the dog quickly and we all had a good time! I really appreciate that your people knew how to lift the big, heavy items and did not complain one bit when it came time to move the big stuff. They were extremely well mannered, which I very much appreciate because you do not find that a lot these days. AWESOME JOB GUYS!!! Hope to see you soon!
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5
MADHURI J, Cary NC
reviewing
Smart Move, LLC
5/22/2017
SmartMovers did a phenomenal job from beginning to end. They were puntual, thorough, diligent with delicate boxes, super hard working and even did my installation for several furniture pieces without any additional charge! Will highly recommend them for anyone looking to move.
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5
Kathryn S, Willow Spring NC
reviewing
Smart Move, LLC
5/16/2017
We hired two guys from Smart Move to load up a 16 foot pod. They called me before hand, were on time, and were prepared. They loaded up my pod strategically to make sure that it would not topple over. I did not unload the pod yet, but it looked pretty tight on there. They were respectful of property and goods and they checke…read mored to make sure they were completed with the job. They did take 3 hours to load the pod but I think time was spent to make sure nothing would fall off the pod. I would use them again!
“
4
Pam P, Chapel Hill NC
reviewing
Smart Move, LLC
5/15/2017
The Smart Move crew arrived on time. They were pleasant and respectful of our belongings and of our time, finishing the work within the contracted two hour time frame. The communication was excellent, keeping us apprised of their time of arrival, etc. The leader w…read moreho was very knowledgeable, quick, and efficient. My motivation in hiring professional movers was to make sure that whoever loaded our belongings understood the best way to maximize space and protect items from damage. Everything seems to be secure and well-packed, so mission accomplished. I would hire professional movers again if faced with a similar moving situation. Thanks!
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2
Miles W, Durham NC
reviewing
Smart Move, LLC
5/13/2017
Arrived nearly an hour after the scheduled arrival window. Clearly not hustling to get job done. Ended up taking 1 1/2 hours longer than scheduled to basically move 2 bedroom sets and 12 boxes. Because they arrived late had to rent truck for 2 extra hours. Have used your service 3 years ago and had an excellent experience. Not s…read moreure I will ever use you again or refer friends
Show Response
This customer's wife apologized twice for her husband's behavior, thanked us for working expeditiously and tipped us privately.
~ Smart Move, LLC
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5
Francesco A, Durham NC
reviewing
Smart Move, LLC
5/8/2017
Maurice and his crew did an awesome job moving some very heavy furniture into a 2nd floor walk-up. They were professional, easy to work with, and communicated about their arrival time. If you're moving in RTP I highly recommend them.
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5
Tyler G, Cameron NC
reviewing
Smart Move, LLC
4/18/2017
These guys came and worked hard to unload my freight trailer. They were scheduled for Tuesday morning, but my trailer arrived early and they came that Monday evening. They were very respectful to us and our property.
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5
Rick P, Morrisville NC
reviewing
Smart Move, LLC
4/8/2017
These guys did a great job! Can't say enough good things. They showed up on time, worked steadily all day, were very careful with our items - nothing was damaged and we had a lot, including a 500 lb pool table that needed to go up a flight of stairs. The guys were also polite and pleasant and able to stay even longer than we ha…read mored scheduled. Extremely satisfied! Reasonable rates as well! Thanks guys!
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3
Kelly J, Chapel Hill NC
reviewing
Smart Move, LLC
2/13/2017
The men that came to move us were very respectful and acted professional. They moved all of our furniture with great care but it took longer than it should have. They had a difficult time loading the truck to fit the maximum load. They were not as efficient as they should have been. Overall, they did an average job.
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5
Tom F, Fuquay Varina NC
reviewing
Smart Move, LLC
1/13/2017
Outstanding workers who were not only friendly but also very hard workers who were meticulous and were able to squeeze out every cubic foot of space from our two containers. The had extra supplies that we needed as we ran short. They packed or wrapped each item very thoroughly. I highly recommend them. -Tom
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5
Jared S, Rocky Mount NC
reviewing
Smart Move, LLC
5/30/2016
So kind, so helpful, and very careful! They offered to stay for the entire 2 hours and set stuff up even though they were done early getting things out of the truck. Very, very impressive, and would recommend to anyone.
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2
Brett D, Raleigh NC
reviewing
Smart Move, LLC
11/7/2015
The movers were very personable and helpful. However, they did not pack the units as advertised. I was told that all furniture would be wrapped in shrink wrap. As it turns out, barely any of it was. I have had damage to furniture and other items because of this. In addition 1800PACKRAT underestimated the amount of capacity I wou…read moreld need, so they were operating at a bit of a disadvantage. However, if they were experienced enough in estimating the size of a move, the movers could have told me in the morning that we would not have enough space so I could have had another pod delivered. As it turned out, they did not realize we would not have enough space until the end of the day so I had to rent a Uhaul trailer as well.
Other than that, they were on time. They were professional.
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5
Patrick M, Morrisville NC
reviewing
Smart Move, LLC
11/6/2015
Amazing guys! Showed up on time (actually a little early even!) they worked hard the entire unload and stayed around to help set up and get everything how it should be
Customer service was amazing. So easy to schedule and the pricing was great!
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5
Angela P, Wilson NC
reviewing
Smart Move, LLC
10/2/2015
They were excellent, knowledgable, and timely!!
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5
Patrice B, Clayton NC
reviewing
Smart Move, LLC
9/23/2015
Billy is an expert at this! He and his helper Jesus were on time, planned and executed the unloading of my truck efficiently, and went WAY above and beyond in moving several difficult pieces. They carefully set up a heavy china cabinet, moved a heavy desk/cubicle down to another room, and took apart a handmade bed to be disposed…read more of. I will highly recommend Smart Move!
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5
Alexander C, Durham NC
reviewing
Smart Move, LLC
9/21/2015
Billy and Davon were our movers. They worked very hard unloading a container and moving stuff into our house, including a refrigerator from which they had to remove the door to get into the house.
They actually finished unloading the container in a little less than two hours, and stayed and helped us arrange things in the hous…read moree until the full time was up.
Very nice guys, very hard workers; hope we get them again in Feb. when our second container comes out of storage.
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5
Robert H, Goldsboro NC
reviewing
Smart Move, LLC
9/14/2015
Excellent, hard working, and strong. Couldn't ask for better help.
Terrific.
Punctual and ready to go.
I would absolutely use them again.
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5
Joyce K, Siler City NC
reviewing
Smart Move, LLC
8/27/2015
The two guys from Smart Move, LLC who came over to load and unload our POD arrived on time, they were very courteous and prepared for the job. They really worked hard, were respectful, and careful with all our items. I have nothing but praise for them. Yes, I would hire them again and recommend to my friends if they ever need …read moreload/unloading job.
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4
Cele F, Fuquay Varina NC
reviewing
Smart Move, LLC
8/17/2015
The workers came from another job and were over an hour late. They worked hard and followed instructions well.
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5
Aaron T, Raleigh NC
reviewing
Smart Move, LLC
8/2/2015
They did a great job! Polite and fast team!
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4
Jeff K, Raleigh NC
reviewing
Smart Move, LLC
8/1/2015
Hard working, very efficient and respectful. Angel was one of the "helper's", he is the definition of efficiency and hard work!
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4
Eric P, Durham NC
reviewing
Smart Move, LLC
7/28/2015
Arrived on time. Worked fast. packed securely. Only suggestion: remind these folks to bring a hand truck and/or dolly.
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5
Nick P, Raleigh NC
reviewing
Smart Move, LLC
7/18/2015
Danny and Angel were very helpful, courteous and diligent. Good job guys.
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4
Angela W, Raleigh NC
reviewing
Smart Move, LLC
7/12/2015
Our helpers were 15 min ahead of schedule. They were not prepared for the job. No moving supplies (blankets, dolly, tape). They worked hard. Yes, they were very respectful of our property and goods. Yes, I will use them again.
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5
Mark S, Raleigh NC
reviewing
Smart Move, LLC
6/27/2015
They were very respectful and polite. They worked hard! The only bad thing is that they were not on time but called because they were getting some rope. At about the 2 hour mark , he wanted to add some time. When I reminded them that they started at 9 and not 8,that was all that was said about it and we were done at 3 hours. Mo…read moreney well spent.
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5
Kristine N, Chapel Hill NC
reviewing
Smart Move, LLC
6/24/2015
On time, quick work, even in 100 degree temps they were hard-working and respectful.
Thank you!
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5
CARL G, Fuquay Varina NC
reviewing
Smart Move, LLC
6/6/2015
Hard working...very easy going and polite...worked steady the whole time and did a great job.
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5
Eustaquio B, Burlington NC
reviewing
Smart Move, LLC
5/30/2015
The two guys from Smart Move, LLC who came over to load and unload our stuffs arrive on time, they were very courteous, they are prepared for the job, they really work hard, they were respectful and i don't have any complain about them. Yes I will hire them again and recommend to my friends if they need load/unloading job.
“
1
Julia V, Raleigh NC
reviewing
Smart Move, LLC
5/22/2015
DID NOT SHOW! We hired them to help us unload and they did not show. We were on time and contacted them b/c they were not on site to meet us. At that point, they told us they were running late (potentially past the hour window they have). We said that was ok and they were supposed to call when they were 30 minutes away. We waite…read mored and never received a call from them. (Waited for an hour and 45 minutes). I called two numbers I had for them several times and was unable to reach them. Then called Hire a Helper who was also unable to reach them. Ended up cancelling the order with them and Hire a Helper found us new unloading help. After the Smart Move order was cancelled, THEN they called me and tried to blame us for the problem! Worst customer service I've ever experienced on a move.
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5
Harry S, Raleigh NC
reviewing
Smart Move, LLC
5/21/2015
Garrett and Brandon are two of the most hard working individuals around. They are both polite and accommodating to a fault. They followed directions and responded to requests without question or complaint. Garrett is extremely competent and loaded the truck in the most efficient manner possible. There was not a square inch of wa…read morested space. The moved the contents of a 1900 square foot home in nine hours. I highly recommend this team.
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5
Ben G, Durham NC
reviewing
Smart Move, LLC
5/19/2015
Very nice guys, would use again for sure!
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4
Erin B, Burlington NC
reviewing
Smart Move, LLC
5/16/2015
The movers were nice and professional. My issue is with the management. The movers said they only had an hour or two of sleep due to a late job the night before. You could tell they were exhausted.
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5
Elizabeth C, Raleigh NC
reviewing
Smart Move, LLC
5/15/2015
They were very careful with all my items, and wrapped everything in furniture pads. The uhual was expertly packed, and the guys were courteous and professional. The only con is they were a little late, but they got done very quickly so it didn't matter!
One of my items did get scratched in transit, so be sure that someone i…read mores at the truck "directing" how things are packed.
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5
Andrew D, Raleigh NC
reviewing
Smart Move, LLC
5/15/2015
I was very impressed by the service. Both gentlemen Garret and Edmund went above and beyond to make sure all items were major were packed well and placed inside the container to maximize space. They also lifted some extremely heavy plant pots around 200-250 lbs which very unwieldy and difficult to move.
They were very polite…read more and friendly. They deserved a good tip as well.
Very pleased with the service and will be using them to unload at my new home at a later date.
“
2
Beth T, Raleigh NC
reviewing
Smart Move, LLC
5/9/2015
I ordered 4 guys and only three showed up. They kept telling me he was on the way. The fourth guy had the dolly's with him so they did not have the right equipment. About an hour into the job on off the guys fell off the truck and got hurt. So now I was down to two guys. The other two guys were ok but did not know how to pack th…read moree truck so a lot of time was wasted waiting for them to find someone else to help. At about 2 1/2 hours they finally had to got get another person to help them. I hired them for three hours it took 5 hours to get the job done. So really I had 3 guys that worked a total of three hours and they still charged me the four hours. Telling me that they were giving me a break because they did not charge me the extra hours. The guys that were there we not the problem. I think the boss should have done a better job trying to fix the situation. I felt bad the guy got hurt. But the real issue was that the fourth guy never showed up and that was never addressed. I would not use this company again because of the management. I used Hire a help on the other end of my move and the service was great. Just depends on the contractor you pick I guess.
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5
Amber B, Fuquay Varina NC
reviewing
Smart Move, LLC
5/9/2015
They were extremely polite and efficient. I would definitely use them again!
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5
Heather H, Garner NC
reviewing
Smart Move, LLC
5/9/2015
I was extremely happy with this service! The movers were on time, efficient and pleasurable. I couldn't have asked for a better experience and would use them again in a heartbeat.
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5
Joe D, Apex NC
reviewing
Smart Move, LLC
5/7/2015
Garrett and Eric were awesome! They kept me posted on their ETA and when they arrived, they assessed everything and went right to work. They were very courteous and careful. They took a lot of the stress out of my move. Unfortunately, I will have to move again in August, but fortunately, hopefully I will have Garrett and Eri…read morec to move me again. I highly recommend them! Thanks guys! Even phone communications with the company were pleasant.
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5
Bob C, Rolesville NC
reviewing
Smart Move, LLC
4/27/2015
We were pleased with both of the workers who we hired. They were clean, courteous, and friendly. They arrived promptly and went right to work unloading our furniture and boxes. They didn't stop and the work went quickly and efficiently. We were very pleased to see how careful they both were to make sure they did not damage our …read morewalks and woodwork. We would gladly hire them again
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5
Sara F, Wendell NC
reviewing
Smart Move, LLC
4/25/2015
The two helpers worked very efficiently. They were very polite. They completed their job very well. In fact, I am going to request the same two helpers for when I move into my new home.
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5
Harry S, Raleigh NC
reviewing
Smart Move, LLC
4/18/2015
Garrett was extremely helpful and conscientious, always taking care to protect our belongings and suggest the best approach for handling the storage container. I would highly recommend this group for any moving needs.
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5
Christine L, Raleigh NC
reviewing
Smart Move, LLC
4/15/2015
I had Chad and Brandon. They were a good team and were very punctual. They loaded all of my furniture and boxes into a POD storage unit. I also had them take some heavy furniture down in the garage for selling. They were very careful and packed the POD very efficiently (better than I could have done myself by far). Time man…read moreagement was also very efficient; unfortunately I had more things than I initially thought, but they were available to stay an extra hour to complete the job. Very satisfied, would use them again.
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3
Michael C, Wake Forest NC
reviewing
Smart Move, LLC
4/2/2015
Good job but couldn't get a King size mattress on 2nd floor I had to help they were on time or befor time which is good and they worked hard and I would use them again
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4
Gabrielle P, Raleigh NC
reviewing
Smart Move, LLC
3/18/2015
Very good, quick and efficient! Nice group.
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5
Rogany O, Cary NC
reviewing
Smart Move, LLC
3/16/2015
They did a great job. It took longer than expected because we have lots of crystal glassware and they were meticulous in wrapping those . I would use them again and definitely recommend them to others.
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5
Lewis K, Morrisville NC
reviewing
Smart Move, LLC
3/14/2015
I needed help loading my moving truck only..The two who helped were personable and quick. They knew how to load the truck so nothing moved during transit! Id definitely recommend using again!
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5
Richard M, Raleigh NC
reviewing
Smart Move, LLC
2/25/2015
Smart moves is a great company. Due to the weather we had to change our time. Not their fault... What the owner did was provide a third person at no extra charge, THANKS!!! Guys were punctual, courteous, and ready to work. These guys didn't just grab stuff and start moving, they assessed what they were moving and handled accordi…read morengly. Took great care of our belongings. Looking forward to using them once the new house is ready. Thanks a lot.
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5
Debora B, Goldsboro NC
reviewing
Smart Move, LLC
2/25/2015
Chad & Brandon were on time & ready to work, No nonsense or time stalling. I tried my best to make it as easy as possible for them from moving things out of their way to shoveling snow & ice before they came so they had a clear path & hopefully wouldn't get hurt. Even tho I was probably in the way, they were polite & patient wit…read moreh me. They knew how to fill the pod so when it was moved to my property nothing would tilt & break plus they knew I wanted to move more in so kept space. I felt like I was working with my son & grandson. Guess I'll have to find something to move just so they can come back again.
The whole crew was great. When I called & talked to Billie, he too was very kind & patient. That means a lot. This dynamic trio can help me anytime.
Thank you all at the company.
Debi B, Goldsboro, NC
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3
Rebekah D, Burlington NC
reviewing
Smart Move, LLC
2/20/2015
They were on time. Their appearance (no professional shirt?) and the way they asked questions about how to take things apart or move things did not inspire confidence. We were expecting a moving crew (and I thought, the man who had called me on the phone to discuss the move) - but got some hired hands. My husband had left me …read moreto go to work thinking that someone with those showing up would be "in charge" and have tools, etc. but when I realized that they did not, I called him to come home from work immediately (instead of after a meeting). That said, they did work hard. They were respectful and took care with my things. I felt like they were doing a good job - but I expected more professionally, I guess. I would use them again if I just needed some people to move things.
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5
Tracy J, Cary NC
reviewing
Smart Move, LLC
1/23/2015
the guys were great! they showed up on time, and worked hard, even though it was a rainy day! they were very careful with everything, and managed very minimal scratches! i would definitely use them again!
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5
Courtney C, Pine Level NC
reviewing
Smart Move, LLC
1/19/2015
Boys were on time, actually early. They worked together and had me unloaded in an hour. Wonderful job! I'd recommend them to anyone. Hard workers.
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5
Vanessa T, Durham NC
reviewing
Smart Move, LLC
1/9/2015
Used Smart Move, LLC for a labor only job loading a 16ft POD. David and Aaron did an excellent job! I needed to push my time back and asked them the morning of. They were able to accommodate my time change with no problem. Arrived on time and got straight to work. They worked efficiently while ensuring my items were handled and …read morepacked correctly. would definitely use them again and/or recommend them!
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5
Jeff W, Raleigh NC
reviewing
Smart Move, LLC
1/2/2015
Two guys were on time, went to work quickly, didn't take any breaks (even when we offered them water), and finished early. I am writing this review for the loading of our pod and then I'm going to go book them to help on the unloading side.
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4
Al G, Pittsboro NC
reviewing
Smart Move, LLC
12/26/2014
Overall they did a good job, the only thing I found was they scratched the new wood floor near the entrance to the master bedroom
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5
Heidi M, Morrisville NC
reviewing
Smart Move, LLC
12/23/2014
Excellent - no complaints! They sent us two very strong, courteous, hard workers who knew how to efficiently pack a moving POD like pros. And they showed up precisely on time. I would absolutely welcome them again any time as helpers.
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5
Ann L, Holly Springs NC
reviewing
Smart Move, LLC
12/18/2014
This was my 1st time doing anything like this before. I was nervous that everything wouldn't turn out correctly. But the experience was great David & I forget the other gentleman name but they were great. They arrived on time and worked until they got everything done. I was impressed with the quality of work. They were res…read morepectful to me and to my property.
I would recommend them to anyone.
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5
Carl K, Angier NC
reviewing
Smart Move, LLC
12/13/2014
The Smart Move Crew Arrived Early Raring To Get Started.
They Came Prepared And Worked Closely With Us To Ensure That Everything Being Unloaded Was Placed In The Proper Part Of The House.
They Unloaded Two Pods In Less Than The Basic 2 Hour Allotment.
They Treated Our Goods As Their Own.
We Would Use Them Again.
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5
Keri D, Raleigh NC
reviewing
Smart Move, LLC
12/6/2014
Chad & Tate arrived early, worked hard & were very curtious. Thank you both!
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5
Joseph P, Durham NC
reviewing
Smart Move, LLC
11/25/2014
Incredibly efficient, courteous, and effective. I would hire them again and would recommend them to anyone who asks!
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5
Heather E, Clayton NC
reviewing
Smart Move, LLC
11/21/2014
The guys who unloaded our truck are awesome! They worked super fast and were done a lot sooner than I thought they would be. They were very respectful and professional and even offered to help arrange the furniture. They were right on time and ready to go. Very impressed and will definitely use them again.
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5
Heather E, Clayton NC
reviewing
Smart Move, LLC
11/19/2014
I am very impressed with Smart Move. They called me the day before to confirm. They were 5 minutes early, which was awesome and they did a wonderful job. They are super fast and had the truck loaded a lot faster than I thought it would take. I highly recommend them.
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5
Brenda A, Clayton NC
reviewing
Smart Move, LLC
11/11/2014
Josh and Eric were on time, worked very hard and very fast. They were very careful with everything and very courteous. I am 100% pleased with the move and would absolutely use them again. I would highly recommend Smart Move!
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5
Doug W, Fuquay Varina NC
reviewing
Smart Move, LLC
11/1/2014
My movers arrived early for a 7:00 am start time and worked very hard to get the job completed in under the allotted two hours. They worked fast and were careful at the same time. I was extremely please with their work.
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2
Diana N, Durham NC
reviewing
Smart Move, LLC
10/20/2014
They were unprepared for the job. They came with no hand truck, no dolly and no rope cutters. They had to leave the job for one hour to rent a dolly. My furniture came into my home damaged. If it was damaged during shipment, then it should have been brought to my attention WHILE IT WAS ON THE TRUCK; instead, I pointed it out…read more when it was in my home to the movers. They said that the furniture probably shifted during the move. Again, it should have been pointed out after it was unwrapped on the truck.
On the positive side, they were on time and they did work hard, but I feel that they were unprepared and my furniture was damaged.
I would not use them again.
“
5
Robert Q, Fuquay Varina NC
reviewing
Smart Move, LLC
10/4/2014
The two young guys arrived on time, were ready to go, got right to work, and made sure they put things where we told them to. They worked constantly, even skipping lunch until after they had finished. Whenever they noticed that my wife or I needed help with something, they helped us. Besides being careful as they unloaded and …read moreplaced items, they were very courteous and respectful towards us. We would definitely use them again, and we will let our friends and neighbors who might need assistance with moving know the great job that these two guys did.
“
5
Tim B, Willow Spring NC
reviewing
Smart Move, LLC
10/4/2014
The guys showed up on time and were ready to work. We only about 45 minutes of work for them but they tackled everything we threw at them in that short time period.
Highly recommend these guys to anyone that need a hand moving.
“
5
Jonathan W, Cary NC
reviewing
Smart Move, LLC
10/1/2014
Excellent job. We'd use them again.
“
5
Viola B, Raleigh NC
reviewing
Smart Move, LLC
9/29/2014
These young men were excellent! They came on time; worked hard; had excellent thinking skills; and were professional in manners and dress. Thank you for recommending them for this this job. Brian and David were the best!
“
2
Susan B, Durham NC
reviewing
Smart Move, LLC
9/20/2014
Let me say that the guys that came were very personable. I would sit and have a beer with them but would probably not have them load my belongings. Things were tightly packed which was great. However, in the process they nicked, dinged furniture, removed parts that didn't get put back on (in fact 2 parts were just left on …read morethe pod. The top of my mattress had debris on it. Looked like it was laid on the ground. For the unpacking part one guy was 1/2 hour late which I had to point or to the crew. Then I was overcharged at the end because when I went to release payment I could not reach a human on the phone. Still waiting to see if I get reimbursed. Would not use them again.
“
5
Mario F, Cary NC
reviewing
Smart Move, LLC
9/14/2014
The two guys that came to me house were both very polite. In addition they were quick and efficient while be careful not to damage my things or my house. I would highly recommend them. They are not like the hourly lolly gaggers that some companies produce, they are true professionals.
“
4
Becky S, Apex NC
reviewing
Smart Move, LLC
9/8/2014
Worked hard and we're very courteous.they finished loading on time.
“
5
Brian H, Raleigh NC
reviewing
Smart Move, LLC
9/5/2014
Terrific job unloading us quickly while also being very careful with our stuff. The workers were courteous and I'd highly recommend Smart Move.
“
5
Jason S, Chapel Hill NC
reviewing
Smart Move, LLC
9/3/2014
Josh & Lawrence did great! Polite & professional. They were 15 minutes late but that worked out well for us because we wanted to look around the apartment first. They helped set up our bed & vanity mirror but could not set up a dryer for liability reasons.
“
5
Robert S, Raleigh NC
reviewing
Smart Move, LLC
8/30/2014
I had 2 helpers for off loading a truck into a 2 story house. It was their second job on a very hot day, but they were on time, friendly and polite throughout the unloading and worked very hard until the job was done. Thanks very much Smart Move!
“
5
Kathleen B, Raleigh NC
reviewing
Smart Move, LLC
8/23/2014
They were on time, extremely courteous and very professional. I would definitely use them again!
“
2
Kelly N, Goldsboro NC
reviewing
Smart Move, LLC
8/23/2014
Were scheduled to arrive between 9-10 but didn't arrive until 2:40 pm. Not sure what the screw up was there. Did not finish the job. Too slow. There were careful though so I'll give them that.
“
4
Jane P, Graham NC
reviewing
Smart Move, LLC
8/15/2014
They were a little late but was prepared to work and was very respectful of property. The two guys were very hard working and I would use them again. My only downer was that they do not connect washer and dryers.
“
5
Tom E, Raleigh NC
reviewing
Smart Move, LLC
8/12/2014
Brian and David..... excellent young men, very helpful, very courteous and polite. Respected my personal belongings as if they were theirs.
I have advised my realtor of your service in hopes that others can use your services..
“
5
Steve P, Raleigh NC
reviewing
Smart Move, LLC
8/12/2014
These guys were awesome! They hustled and finished in one hour what we thought would take two. So much so that they helped us hang up drapes and blinds! A+++++ job.
“
5
John I, Clayton NC
reviewing
Smart Move, LLC
8/11/2014
Great! On time, careful, and efficient. Would highly recommend them to anyone.
“
5
Grace G, Mebane NC
reviewing
Smart Move, LLC
8/8/2014
Arrived on time. Worked very hard and careful of furniture, walls and floors.
They were the most polite young men I have seen in a long time. I would
definitely use them again.. Smart Move was most helpful to schedule one of
my days with short notice. They also asked if everything was where I wanted
it or if they neede…read mored to move anything for me before they left. Thanks David
and Bryan. Best help I have ever had.
“
5
LaRhonda H, Goldsboro NC
reviewing
Smart Move, LLC
8/6/2014
On time, efficient, courtesy, and hard working. I highly recommend Smart Movers LLC to anyone who needs assistance moving.
“
5
Grace G, Mebane NC
reviewing
Smart Move, LLC
8/6/2014
Used them for 2 unloads. Best workers ever used. Polite, respectful, and
hard working young guys. Smart Move was also most helpful. Would use
them again.
“
1
Michael O, Chapel Hill NC
reviewing
Smart Move, LLC
7/29/2014
This company did not show up as we agreed. When I contacted their office hours after the agreed upon start time, nobody answered or returned my phone call. On the third attempt, I was told that the prior job experienced issues and that an estimated time of arrival was unavailable. I would not use this service again.
“
5
John S, Cary NC
reviewing
Smart Move, LLC
7/28/2014
Great guys. Showed up on time, very nice and respectful and put up with my 4 kids "helping" with some of the smaller stuff. They were very hard working, hardly ever took a break and I felt I got a very good return on my money for the effort they put into it. I will definitely recommend them and will use them again.
“
3
Kim R, Cary NC
reviewing
Smart Move, LLC
7/26/2014
It was okay....
“
5
Stef S, Durham NC
reviewing
Smart Move, LLC
7/11/2014
These folks were great! Extremely respectful of my stuff and the fact that moving can be really stressful, ready to help out, and even arrived early (but called ahead to make sure that was ok). I would not hesitate to contract with Smart Move for the next move.
“
5
Monica L, Cary NC
reviewing
Smart Move, LLC
7/2/2014
I will use them for our next move!
“
5
Nathan M, Chapel Hill NC
reviewing
Smart Move, LLC
7/1/2014
These guys were fantastic. Showed up 5 minutes early and worked through the two hours to empty the entire truck for us. Super friendly with great attitudes. I will definitely use these guys again if we have to move in the future.
“
5
Tonya E, Hillsborough NC
reviewing
Smart Move, LLC
6/26/2014
on time, worked solid for two hours
“
4
Jessica F, Raleigh NC
reviewing
Smart Move, LLC
6/15/2014
Both my movers were very once and did a good job. I would have preferred it if they were dressed in a company logo or uniform and not regular street clothes. They were on time and worked fast, only took them 1 hour to unload my 1 br apartment.
“
5
Richard D, Durham NC
reviewing
Smart Move, LLC
6/11/2014
We received clearly superior service from two very polite young men who worked hard, fast and cheerfully in high heat and humidity. EVERYTHING went neatly where it was supposed to go, in far less time than we imagined.
“
5
Timothy A H, Apex NC
reviewing
Smart Move, LLC
6/9/2014
Very polite & Hard Working - If they are represntative of your company, Great Job!!!
“
5
Elizabeth N, Raleigh NC
reviewing
Smart Move, LLC
6/8/2014
They were on time, efficient, hard working, and very nice. I would definitely use them again.
“
4
Judy D, Durham NC
reviewing
Smart Move, LLC
6/7/2014
I underestimated the time it would take to move and the guys stuck with us to the end. They were careful with out things. I just finished unpacking the kitchen and there was no breakage. They were on time and prepared to work. They worked hard. I'd use them again. Though I'm hoping to never move again. Moving 2100 sq ft pl…read moreus the storage room took 10 hours.
“
5
Lance W, Durham NC
reviewing
Smart Move, LLC
6/1/2014
Arrived 20 min late but once they got there it was great
“
5
Andrea G, Cary NC
reviewing
Smart Move, LLC
5/31/2014
They were quick, friendly, and professional.
“
5
Cindy L, Raleigh NC
reviewing
Smart Move, LLC
5/30/2014
This is was the second time I used Smart Move and I would definitely recommend them. They were courteous, on time, well prepared and worked hard to unload my items in the two hours I had schelued
“
5
Joseph G, Raleigh NC
reviewing
Smart Move, LLC
5/29/2014
These guys ROCKED. Brian, Eric and David showed up on time, were ready to work and hustled the whole time. They were very careful with several antiques, and very professional. I will be using Smart Move again.
“
5
RICK G, Raleigh NC
reviewing
Smart Move, LLC
5/25/2014
On time
Hard workers
Polite
Professional
They deserve more than 5 stars
“
5
Carl F, Durham NC
reviewing
Smart Move, LLC
5/21/2014
Brian, Jonathan, and David did a great job
“
5
Cindy L, Raleigh NC
reviewing
Smart Move, LLC
5/17/2014
The young men of Smart Move did a great job! They are very hard working and courteous. I would definitely use them again and would recommend them to anyone that needs some help moving.
“
5
Moses M, Clayton NC
reviewing
Smart Move, LLC
5/11/2014
Polite and professional would used them again abd will when we move again in a few months!
“
5
Ben K, Durham NC
reviewing
Smart Move, LLC
5/7/2014
Here's why SmartMove is the best: they do a great job. I had them both help me move in & eventually move out of my apartment. Both times they were super friendly & careful with everything. They also were very hard, honest workers that took pride in what they did.
To give you an example of these guys packing skills: When I le…read moreft to move across the country, I hired them to help pack my moving container. I had most everything boxed up & ready to go when they arrived (on time). They were able to load all of my stuff into the container, use exactly one ratchet strap (and that was only because we ran out of stuff to load), and finished early. Upon receiving my container at the other end of my move I noticed that there was no shifting whatsoever of anything that SmartMove packed. Very impressive.
True, they may not have uniforms. And they may show up in a random unmarked car or truck. And they may or may not have tattoos in visible areas. But, they are great experienced professionals that do a great job. You really can't beat them in my opinion...
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5
Kathleen T, Wake Forest NC
reviewing
Smart Move, LLC
5/5/2014
very good
“
5
Adam D, Wake Forest NC
reviewing
Smart Move, LLC
5/2/2014
Great Communication. On Time. The movers were courteous and hard working. Grade AA+.
“
5
Carl F, Durham NC
reviewing
Smart Move, LLC
4/29/2014
Josh and Brian did an outstanding job, on time and very efficient
“
5
Dan G, Garner NC
reviewing
Smart Move, LLC
4/29/2014
The two individuals that came to unload the two pack rat pods into our new home were fabulous. They were prompt, courteous and will to perform all tasks involved professionally. I recommend them highly.
Dan Gibson
“
5
William P, Cary NC
reviewing
Smart Move, LLC
4/24/2014
Eric and Lawrence did a great job. They were on time and worked very hard to get me loaded and on my way.
“
5
Bonnie S, Chapel Hill NC
reviewing
Smart Move, LLC
4/22/2014
Wonderful service; right on time & very efficient. Very careful with the house & the furniture. They were very friendly and fast. The truck was packed so well that furniture was not damaged in the move. I recommend them highly!
“
5
Cheryl S, Holly Springs NC
reviewing
Smart Move, LLC
4/19/2014
They did a great job and we would highly recommend them. They showed up early to take time to listen to what we wanted. They were courteous and worked very fast. We would definitely use them again.
“
5
Daniel R, Raleigh NC
reviewing
Smart Move, LLC
4/18/2014
Punctual, courteous, competent, fast. Nothing but positive things to say.
“
5
Dylan M, Durham NC
reviewing
Smart Move, LLC
4/17/2014
Very professional and FAST. They helped my wife and I unload a large POD storage unit into my 2-story home. They were literally running back and forth from the unit to the house.
“
5
Margaret M, Wake Forest NC
reviewing
Smart Move, LLC
4/12/2014
Very helpful. Would definitely use them again!
“
5
Richard C, Durham NC
reviewing
Smart Move, LLC
4/12/2014
They did a great job - worked hard and were very respectful. I would recommend them.
“
5
Joseph M, Raleigh NC
reviewing
Smart Move, LLC
4/1/2014
The guys were a bit late (bc they had a big job before mine), but it was not a problem because they did inform me that they may be, and also called me after they finished their first job and updated me on their arrival time. When they got here, they were prepared, courteous and worked hard the entire time. I had a big, heavy sec…read moretional desk, and they handled it very well, bringing it up a flight of stairs and helping me set it up. They had a great work ethic and even finished the job in about an hour and a half (I booked them for two hours). Great job and thanks for all your help!
“
5
Ashleigh P, Raleigh NC
reviewing
Smart Move, LLC
3/24/2014
In the limited amount of time we had...these guys did an amazing job! I don't know if they hire people with masters degrees in Tetris or what - but the 14ft truck I had was filled from top to bottom with barely an inch of space left over. I don't know how they did it - but it was impressive. I would definitely use these guys aga…read morein if the need arose.
“
5
Joyce C, Cary NC
reviewing
Smart Move, LLC
3/17/2014
The 4 men that came out to help me move items from my garage-type area to the building out in back of my house were wonderful. They worked together well to do various tasks. They eagerly took directions from me as well
as from one another. They were very professional at all times and really used the time wisely. They went ab…read moreove and
beyond what was asked of them. Not only did they move items from one place to another they organized the building out back as well. I was so impressedby them. I would definitely hire these men again.
“
5
Donna C, Cary NC
reviewing
Smart Move, LLC
2/25/2014
I apologize for not remembering the name s of the 2 workers that were sent to my home. They called to say they would be a few minutes late to begin with. That started things off on the right foot. . When they arrived they were ready to work , worked hard, were polite and respectful of my belongings. I would highly recommend the…read morem! Great job!
“
5
Natalie N, Raleigh NC
reviewing
Smart Move, LLC
1/31/2014
I hired these guys because I'm single and I don't know anybody in the area to help with the big/heavy furniture. Between me handling some light/random stuff and the 2 of them we were able to empty out a 16' pack rat in less than 40 mins. They took their time when handling the couch (that wouldn't fit in the doorway) and put it b…read moreack together when they got it in the apartment. They asked where I wanted certain things (if boxes weren't labeled) and it was a great way to get moving over and done with.
“
5
Trevor J, Pittsboro NC
reviewing
Smart Move, LLC
1/3/2014
Excellent company and excellent service. Brian, Angel, Eric, and Garrett showed up with the dollies & hand trucks I had requested but barely needed them. These guys are very strong and very fast. They definitely finished more quickly than I had expected, and they did so without causing damage to our property.
They checked …read morewhere we wanted every piece and even managed to get a queen boxspring and mattress up a very tight and technical stairway (and were very careful not to cause damage to the house or our items).
I will recommend these guys to all my friends and coworkers. Super professional, super expedient.
“
5
Daniel H, Chapel Hill NC
reviewing
Smart Move, LLC
1/2/2014
This was our first time using Hire A Helper, particularly Smart Move, LLC. Garrett and Brian were our movers and they did a phenomenal job! I've never seen two guys work so well and fast together. They had our 17ft truck emptied in 90mins. I highly recommend Smart Move!
“
5
Scott B, Apex NC
reviewing
Smart Move, LLC
12/28/2013
Polite, on time and efficient. Excellent.
“
5
Lisa S, Garner NC
reviewing
Smart Move, LLC
12/19/2013
Very respectful and pleasant guys... showed up on time, finished on time, worked fast, and were very careful with everything.
“
5
FRED L, Morrisville NC
reviewing
Smart Move, LLC
12/7/2013
Both did an excellent job. Too bad they couldn't put all the stuff away!!
“
5
Donna K, Garner NC
reviewing
Smart Move, LLC
12/5/2013
Highly recommend. They were on time, prepared for the job, worked hard, and were very respectful of my home and things. I would use them again. They were upbeat, energetic, and polite. They got every thing into my POD, they made it look easy. There is no way we could have figured out how to get all that stuff in there. Grea…read moret job!
“
5
Rahim A, Raleigh NC
reviewing
Smart Move, LLC
11/27/2013
Very reliable and prompt.. I highly recommend.
“
5
Martha M, Raleigh NC
reviewing
Smart Move, LLC
11/16/2013
The guys were great! Very efficient. Careful with my stuff. They did a great job!
“
5
Patricia J, Chapel Hill NC
reviewing
Smart Move, LLC
11/6/2013
They took the job at the last minute after my original company selected did not respond. They phoned to keep me up to date with their time of arrival. They unloaded my rental truck and used great care with every object put into my storage unit. They were very cordial and polite. I would use these guys again and I give them my hi…read moreghest recommendation- A+++++
“
5
Takiya T, Sanford NC
reviewing
Smart Move, LLC
11/2/2013
I was absolutely impressed by the gentlemen that assisted me in unloading my furniture. They were quick, professional and very efficient. I relocated from another state to NC and being a single parent did not have anyone that could assist with the move. It was a great feeling to know that there were people that could be trusted …read morelet alone provide such great quality service. I will forever recommend them and use them if I need in the future. Thank you so much!
“
5
Larry J, West End NC
reviewing
Smart Move, LLC
10/21/2013
This arrangement worked out great. The two men were on time (actually early), worked hard and did not waste time, and were careful with our furniture. I would not hesitate to use them again.
“
5
Fred L, Garner NC
reviewing
Smart Move, LLC
9/24/2013
These two guys arrived not only on time but fifteen minutes early to unload our pod. They worked very hard and had the entire sixteen foot pod emptied at the end of two hours. They were extremely careful with our furniture and items. We would definitely hire them again.
“
5
Chris P, Wake Forest NC
reviewing
Smart Move, LLC
9/21/2013
exceeded my expectations. Arrived early, very professional, worked hard for the entire 3 hours.
“
5
Kelly H, Durham NC
reviewing
Smart Move, LLC
7/2/2010
This was the BEST moving experience. The movers were on time, efficient, courteous, careful and more. I have referred 3 friends and I will never use anyone else.
“
5
Jennifer G, Greensboro NC
reviewing
Smart Move, LLC
6/5/2010
I was pleased with service I received from Smart Move. Once I confirmed the job and told them what I needed, everything went perfectly. The two movers arrived on time and were extremely polite, organized and very hard working. Our belongings were handled carefully and they packed the moving truck very well. Top marks.
“
5
Kylie I, Durham NC
reviewing
Smart Move, LLC
5/29/2010
The two gentleman were very polite, came on time, and worked quickly and with care. I would certainly recommend them to anyone looking for help with a move of any size.
“
5
Katie T, CARY NC
reviewing
Smart Move, LLC
4/7/2010
Billy and Jermaine went above and beyond in moving my furniture and boxes into my apartment. They showed up early, asked where I wanted everything to go, were very respectful, and very careful with my things. They even followed me to Wal-Mart to pick up some furniture and assembled it for me. I would highly recommend them!
“
5
Shelly G, Wake Forest NC
reviewing
Smart Move, LLC
7/24/2008
Very professional moving team. I can only say good things about the service we received and would definitely use them again and recommend them to family & friends.
The team was on time, energetic, courteous, and very willing to help in any way.
“
5
Khristian W, Durham NC
reviewing
Smart Move, LLC
6/4/2008
The two gentlemen sent to unload our moving van were exceptional in every possible way. Unfortunately I cannot remember their names, but they were prompt, polite - actually, friendly - very careful, focused and finished earlier than we had expected. We would have invited them to stay for dinner had we not just moved here and s…read moreo had nothing to offer by way of food.
Thank You!
“
5
Wendy L, Raleigh PA
reviewing
Smart Move, LLC
5/7/2008
Great movers! courteous and on-time. they were very careful with all of my belongings and were very friendly and nice to work with. I have a very heavy piece of furniture that they had to navigate around a staircase turn & they did a fantastic job. highly recommended. will use them again when I move next year.
“
4
Daryle R, Raleigh NC
reviewing
Smart Move, LLC
4/19/2008
Both guys were very helpful. I would say that they might need some training on how to handle customers goods. Nothing was "Damaged" in the move, but they did put a leather sofa on its side on concrete instead of flipping it upright. I would also say they needed company tee shirts. I would not have known who they were unless I as…read moreked.
But over all I was pleased with them and feel I recieved good help for a good price.
“
5
Gerard R, Raleigh NC
reviewing
Smart Move, LLC
3/19/2008
I recently relocated, from Raleigh to Maryland.The help I received was GREAT! to say the least..very prompt, quick,and courteous and professional...Highly
recommend!!!
“
5
Bill S, Clayton NC
reviewing
Smart Move, LLC
2/28/2008
They were excellent! These guys were wonderful, polite and very professional, we were extremely happy with their service. They did everything we asked and more!
Coverage Map:
Smart Move, LLC is based in Raleigh, NC and covers a 68 mile radius. Travel fees are included in the prices you see.
Service area includes:
- Alamance
- Altamahaw
- Angier
- Apex
- Bahama
- Bailey
- Bear Creek
- Bennett
- Benson
- Black Creek
- Blanch
- Bonlee
- Broadway
- Buies Creek
- Bullock
- Bunn
- Bunnlevel
- Burlington
- Butner
- Bynum
- Cameron
- Carrboro
- Carthage
- Cary
- Castalia
- Cedar Falls
- Cedar Grove
- Chapel Hill
- Clayton
- Coats
- Creedmoor
- Cumnock
- Dunn
- Durham
- Efland
- Elm City
- Elon
- Erwin
- Falcon
- Four Oaks
- Franklinton
- Fremont
- Fuquay Varina
- Garner
- Godwin
- Goldsboro
- Goldston
- Graham
- Gulf
- Haw River
- Henderson
- Highfalls
- Hillsborough
- Holly Springs
- Hurdle Mills
- Kenly
- Kipling
- Kittrell
- Knightdale
- Lakeview
- Leasburg
- Lemon Springs
- Lillington
- Linden
- Louisburg
- Lucama
- Mamers
- Mebane
- Micro
- Middleburg
- Middlesex
- Moncure
- Morrisville
- Nashville
- New Hill
- Newton Grove
- Olivia
- Oxford
- Pine Level
- Pinehurst
- Pittsboro
- Princeton
- Prospect Hill
- Raleigh
- Ramseur
- Red Oak
- Robbins
- Rocky Mount
- Rocky Mount
- Rolesville
- Rougemont
- Roxboro
- Sanford
- Saratoga
- Saxapahaw
- Sedalia
- Selma
- Siler City
- Sims
- Smithfield
- Snow Camp
- Southern Pines
- Spring Hope
- Staley
- Stantonsburg
- Stem
- Stovall
- Swepsonville
- Timberlake
- Vass
- Wade
- Wake Forest
- Warrenton
- Wendell
- Whitsett
- Willow Spring
- Wilson
- Wilsons Mills
- Yanceyville
- Youngsville
- Zebulon
Licenses & other Business Information
Smart Move, LLC has listed their business credentials below. These range from local licenses (like a city business license) all the way to federal ones (like an MC number.) HireAHelper requires that moving labor providers operate within the law. Sometimes service providers make an extra effort to provide features like background-checks, uniformed crew members, or commercial liability insurance. These are the types of credentials you'll see below.
Verified - This badge means Smart Move, LLC has gone the extra mile and submitted proof or documentation of this credential. HireAHelper staff has reviewed and verified the document.
Insured business:
| Policy number | Available Upon Request |
| Policy issuer | FIVE STAR INSURANCE SERVICES |
Uniformed crews:
| I offer uniformed crew members : | Yes |
Smart Move, LLC — 6467 Vance St., Raleigh, NC 27607