Bizzy Beez Service LLC - A Local Richmond Moving Company

First I want to apologize for how you feel but not how I handle the situation at hand we arrived late because of traffic I called ahead to hireahelper before I arrived on site as we arrived to the site I spoke to your husband and apologized for our tardiness we couldn’t control the traffic but what I could do was offer another man free of charge . Once we arrive the first thing we took off was a tool box waaaayy over the heavy item fee you and your husband did not pay for since you neglected to leave that from the order not only did I get it down once it started raining but you were never charged for the weight of the item as a courtesy , once offloading your items It didn’t just begin to rain it was pouring down my guys and I continued to work once it started to get to your wood items your husband specifically said he did not want rain touching those and suggested we come back . I agreed due to unsafe work conditions your husband and I then checked the weather together and saw it would be raining for the next three hours so it was agreed he would notify me once it stopped and I would head to my other job since it was not raining there a little less than three hours late your husband proceeded to call and notify it stopped I then called an additional employee to meet us on site he arrived before us and decided to start offloading the boxes after he was told to wait until we were on site to avoid any issues such as what’s happening now he proceeded to work so we could get done at a reasonable time since I was honoring my word and coming back to you after our office hours . By the time we arrived on site the truck was being shut I did everything in my power to bend over backwards for you and your husband despite uncontrollable weather I still took it into my hands to try to get things done for you but as we all know you can’t please them all you were disappointed in my choices to try to accommodate to all my customers and I’m disappointed in the lack of integrity once again I apologize for your interpretation of the scenario but I did what was best for my business as a whole from my employees to my other customers I couldn’t sit around outside your house in my car for three hours in hopes the rain may stop it was severe thunderstorms

- Bizzy Beez Service LLC