Trusty movers moving co
Bronx, NY / Moving services within 15 miles
Booked on 297 moves through HireAHelper
Open Today - 8:00 AM - 10:00 PM
11 years in business
Bronx, NY / Moving services within 15 miles
Booked on 297 moves through HireAHelper
Open Today - 8:00 AM - 10:00 PM
11 years in business
Get to Know Trusty movers moving co
We are Trusty movers. A co that prides itself on great customer service. Dependability, trust and hard work. We are comprised of a 4 man crew. Soon to be adding more members. We provide only labor , no trucks. Customers must provide any and all moving supplies. We look forward to serving you.
Moving Reviews
Real Bronx area customers. Unedited, unfiltered reviews of Trusty movers moving co.
Haley R
Trusty movers made our move so much easier. Our mover Ethan really did an amazing job when his counterpart was running late and still managed to get moved in on time! Trusty movers was flexible when unforeseen delays in our drive occurred and were very responsive. I would recommend trusty movers and particularly their mover Ethan to anyone moving in nyc!
Monika M
I would add more stars if I could! They arrived on time and quickly got to work. I could not have been happier with the job they did.
Bianca M
My experience with Trusty Movers was one of the worst customer service experiences I've had in my life. My appointment was scheduled for 7:00, and finally at 7:30 I called to ask if any updates were available. It was not until after I called that I was informed that one of the two movers had cancelled, and the other had been sitting outside my apartment for over 40 minutes without alerting me - I wouldn't have known about either of these scenarios if I hadn't called them myself. I ran outside to meet the man who had been waiting, and for 20 minutes he was frantically calling both coworkers and friends who were unrelated to the company just to assist him with the move since it was a two-person job. The company then called to say they were going to refund me $100 for the inconvenience, to which I expressed appreciation and gratitude. After about 20 minutes of calls, the mover who arrived found someone who was able to assist us, arriving over an hour after the scheduled start time. The company then called back saying they didn't feel they should refund me since the mover had found someone to help out, even though their employee was the person to solve the situation after the job should have already been completed. The two movers who showed up were truly professionals and quickly got the job done - I asked for their contact information for any future needs to avoid working with the terrible company itself. Truly a horrible, horrible experience with an unapologetic organization that has no understanding of customer service.
Scott P
Boss was abrasive, repeatedly called me unnecessarily. Workers were disorganized and flustered by the task.
Grace S
Tyrell and Andrew were exceptional! They did an amazing job in the time frame we selected. They took very good care of our belongings. They are very polite and genuine.
Tatyana Z
My movers were on time, worked hard despite the 95 degree heat, and got everything in well - appreciate the help and would recommend!
Cara P
I have a six floor walk up and the two men that helped me out were absolute rockstars. I highly recommend this service to anyone. It made my life so much easier!
EzMone’ S
The movers were great ! One was on time and one was late. But the job still got done on time. Very professional. Only issue is they left some things in the uhaul after telling me that everything was taken out. Some of my belongings were also left in the hallway of my building. Other than that, everything was great
Oyinda B
The guys were very helpful — they were able to unload my packed 10” Uhaul in 3 hours. I definitely recommend their services for unloading.
Shyam K
Company does not have moving insurance and the manager is rude if you ask about it. Movers moved the boxes, but stacked up a bunch of items that fell in the NYC street, scratching up a bed, bookshelf, and breaking a chair.
Service Area
We handle moves within 15 miles of Bronx, NY 10474.
Get To Know Us
What can a customer expect after booking with you?
Expect a quick follow up call . To get all necessary details on the job.
What can a customer expect on moving day if they hire you?
Expect great quality service and friendly movers. Moving your items with care.
How should a customer prepare for moving day?
Please have blankets and a dolly and handtruck if elevators are involved. Have all things packed and ready to go. Flat screens TVs wrapped up or boxed up.
What types of moves have you handled?
I've done local jobs and also out of state including New Jersey.
What's your favorite part about being a mover?
I enjoy meeting people and assisting them with their transportation of their belongings. From one place to another.
What training do you provide your crew members?
I provide them with training of properly loading a truck and unloading into a house or apartment.
Policies
Same Day Moves
We charge an extra 5% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 2 hours over the prebooked time.
Moving Equipment
Hours
| Sunday: | 8:00 AM - 10:00 PM |
| Monday: | 8:00 AM - 10:00 PM |
| Tuesday: | 8:00 AM - 10:00 PM |
| Wednesday: | 8:00 AM - 10:00 PM |
| Thursday: | 8:00 AM - 10:00 PM |
| Friday: | 8:00 AM - 10:00 PM |
| Saturday: | 8:00 AM - 10:00 PM |