TC Family Movers

(4.8 out of 5 / 147 reviews)

San Leandro, CA / Moving services within 74 miles

Booked on 867 moves through HireAHelper

147 Verified Customer Reviews

Open Today - 8:00 AM - 6:00 PM

11 years in business

San Leandro, CA / Moving services within 74 miles

Booked on 867 moves through HireAHelper

147 Verified Customer Reviews

Open Today - 8:00 AM - 6:00 PM

11 years in business

Get to Know TC Family Movers

TC Family Movers is a family company owned and founded by brothers, Tony and Carlos Hernandez. Established in 2012 in Oakland, California, with the belief in helping families and the community move forward. We provide , pads, packing material, and equipment. We are an insured, independent, moving company specializing in, but not limited to, residential moves. We represent the principles of strength, unity, and pride... all things we try to embody with every job.

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Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real San Leandro area customers. Unedited, unfiltered reviews of TC Family Movers.

4.8
147 reviews
93%
3%
1%
3%
1%

Malini K

(5) 10/31/2022 Pacifica

Thank you!

Kandis Y

(5) 10/26/2022 Emeryville

10/10 THANK YOU SO MUCH!! this was the easiest most seamless move. These guys took great care of all my stuff and were great to have in all the chaos of the move. While I hope I never move again, if and when I do - these are the guys to call.

Mover's response:
Your Awesome! Thank You,
- TC Family Movers

Philip R

(5) 10/20/2022 Danville

Excellent service. TC Family Movers we’re prompt, hard working, and efficient. Couldn’t be happier with the move!

Mover's response:
We are only as good as our customers. You guys were great. Thank You.
- TC Family Movers

Khanh D

(5) 8/19/2022 Sunnyvale

The movers were on time, polite and ready to accomodate requests. It was a satisfactory move.

Mover's response:
Thank You!
- TC Family Movers

Cora W

(5) 8/8/2022 Oakland

Timely, prepared, such hard workers, kind, funny, careful and so fast...would definitely use them again!

Mover's response:
We appreciate You for choosing TC Family Movers for your next move. Thank You.
- TC Family Movers

Melissa G

(2) 6/8/2022 Petaluma

They were on time, extremely nice and fast workers. However, they didn’t use the tie down straps, didn’t securely pack my TV. I wished they had used more of the supplies I bought (moving blankets tie downs), but they made good use of the shrink wrap. Most unfortunate, I had to pull everything out and repack it.

They were extremely fast. They sent 3 men instead of 2 and finished an hour early. I was not reimbursed for the last hour I paid.

Mover's response:
We apologize but we do have a 2hr. Minimum.
- TC Family Movers

Felicity W

(5) 6/20/2022 San Francisco

They were great -- took care of everything very quickly and did a great job. They're also very friendly and helpful overall. I strongly recommend them to anyone looking for expertise in loading up a POD.

Mover's response:
We appreciate the great review. Thank You.
- TC Family Movers

Maria K

(5) 5/30/2022 Berkeley

TC Family Movers arrived early. They were prepared with all the equipment they needed. They got the job done in less time and they were extremely kind.

Mover's response:
Thank you for being prepared, and ready.
- TC Family Movers

Kyoko S

(5) 5/24/2022 Menlo Park

Wow!!! We would give the team 10 STARS if we could. They worked so fast and efficiently… and the ability to fit the pieces like a perfect puzzle was impressive. Very professional, respectful, and took such good care of our stuff. They were so careful with everything and did an amazing job. Definitely recommend TC Family Movers to help load your POD and leave the heavy lifting to the pros! Thank you guys for all your help!

Mover's response:
Thank you for your comments, it makes us feel good knowing we meet our goal in making sure our customer is happy. Thank You..
- TC Family Movers

Billy/William G

(2) 4/26/2022 Walnut Creek

The movers at my house did a great job and were very friendly. My issue is with the customer service at Hire A Helper. I thought I hired 2-workers for 2-hours each. I received a phone call from Hire A Helper who said I only got a total of 2-hours (1-hour each) and I could have the workers there from 12pm-1pm or 1pm-2pm. I sent the workers home after 1-hour as a result then got a call telling me the minimum was 2-hours each and would be billed for that amount. So I got charged for a full-hour that I didn't get to use.

Once again the 2 individuals who were at my house were awesome. Hire a Helper management needs to train their customer support staff who make the phone calls.

Mover's response:
Sorry for your inconveniences. Your contract does state that your load has a 2hr minimum.

We try out best to Satisfy all of our customers on every move. HireAHelper has a site were you can express your experience with them. This site is for movers reviews only! We work hard to keep our reviews above average.
- TC Family Movers

Service Area

We handle moves within 74 miles of Oakland,Ca., San Leandro, CA 94577.

Get To Know Us

What can a customer expect after booking with you?

A call right away to discuss further details that the customer may have not expressed during the booking process.

What can a customer expect on moving day if they hire you?

Professional Moving Company, built on Trust, Honesty and Hard Work!. We come prepared to all moves with our own equipment and materials,and ready to work. Communication throught the whole move.

How should a customer prepare for moving day?

Make sure everthing is prepared, packed and labled(if needed). Stay in communication with your movers Have a plan and Estimated time for move Most of all Relaxe and enjoy your Move.

What types of moves have you handled?

All types of moves. Long Distance, Local, Residential, Commercia, Office, Warehouse, Containers, Pods, Ubf, Storage, In House, Piano, and much more.

What's your favorite part about being a mover?

Meeting New Customers and travaling threw new cities helping our communities move forward in the less stressful way. Making our Customers Happy!

What training do you provide your crew members?

Every Morning we provide a safety. Training meeting on how to conduct business as a mover.

Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
4Wheelers, Dollies, Furniture Padding, shrink wrap, speed packs and other material upon request., (always included, no fee)
Hand tools for assembly:
Basic electric tools, (always included, no fee)
Hand truck:
4 DOLLIES,, (always included, no fee)
Plastic wrap:
To wrap furniture or any items at your request, ($20.00/ea.)
Rope:
$10.00/ea.

Hours

Sunday: (not available)
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: (not available)
Hourly Price
$115/hr
for 2 movers after 2 hr min
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