5 STAR MOVING - A Local Emeryville Moving Company

(4.9 out of 5 / 863 reviews)

Emeryville, CA / Moving services within 85 miles

Booked on 4,299 moves through HireAHelper

863 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

Emeryville, CA / Moving services within 85 miles

Booked on 4,299 moves through HireAHelper

863 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM


One of Emeryville's Favorite Moving Companies

A Note from HireAHelper

We love working with 5 STAR MOVING because they pride themselves in taking care of their Emeryville, CA neighbors. After several years moving in and around Emeryville we believe you'll love working with them too!

Relocation with 5 STAR MOVING

Questions about our services? Google 5-Star Moving to speak to us directly about job specific questions OR to get a more accurate price estimate! If you have any questions about booking us through HireAHelper vs. booking us directly, please reach out to us directly. We proudly earned the title of the best mover in El Cerrito in 2023 and stand among the nation's top-rated POD loaders. Our #1 priority is cleint satisfaction and cultivating a stress free moving experience. As a fully licensed and insured moving business, we prioritize cleint safety with comprehensive coverage, including workers' compensation. Beware of potential liability risks when choosing a company without this coverage. Choosing a moving company without workers' compensation coverage can expose clients to potential liability for on-site injuries. Opting for a service with comprehensive coverage, like 5 Star Moving, mitigates these risks, providing peace of mind during the moving process. Our prices reflect added protection for both clients and employees, and unlike competitors, we don't use subcontractors. Need a COI for your building or HOA? We provide that too. Rest assured, our movers undergo drug testing and background checks, ensuring your safety and peace of mind throughout the moving process.

See more photos

Credentials

Licensed Business:
License Number
201631310114
Issuing City
San Francisco
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
The Burlington Insurance Co
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Pie Insurance Services Inc
MC/State License:
MC #
CAL-T0192690
DOT #
4020333
State Lic/Cert Name
Cal T0192690
State Lic/Cert Number
Cal T0192690

Moving Reviews

Real Emeryville area customers. Unedited, unfiltered reviews of 5 STAR MOVING.

4.9
863 reviews
92%
6%
1%
0%
0%

Kent M

(5) 3/26/2015 Palo Alto

Prompt, courteous, cautious, and hard working, Lucas and his assistant were much better than I dared hope. My moving job entailed hoisting several expensive pieces of furniture to an upper floor, and they treated them very carefully. I will definitely use 5-Star Moving again.

Mover's response:
You had a lovely home, thanks Kent
- 5 STAR MOVING

Lindsay T

(5) 3/20/2015 Burlingame

They were awesome.

Beaux A

(5) 3/18/2015 Santa Rosa

Very flexible and customer focused when i had to change move day with 2 days. Crew was prompt, friendly and appreciative for the packing I had done.

Highly recommended.

Bryan W

(4) 3/19/2015 Larkspur

Friendly crew and efficient. They arrived within the agreed upon time frame and went straight to work. My only criticism is that they needed more than one dollie as the one they brought, broke before they had a chance to use it. The crew handled the boxes and furniture with care and placed everything in the rooms that I specified.
Will hire again.

Alisa F

(5) 3/18/2015 Gilroy

Lucas and Evan were great! They did everything we asked and more. They were extremely personable and I would absolutely use them again.

Scott M

(4) 3/14/2015 Sausalito

Lucas did a great job of squeezing in my last minute request and kept me updated about his crews progress. The guys worked hard and got all of my heavy stuff moved under a tight deadline.

Ed W

(1) 9/21/2014 Hayward

Since I can't post pictures on this review, you can reference the same review with photos on yelp.
http://www.yelp.com/biz/5-star-moving-albany?hrid=xUkzNANHWTgdmuWFoBbW9A

We used 5-Star moving through hireahelper.com (through the PODS page). It was a complete nightmare. The movers were NOT professional movers at all and I literally had college buddies who could've done a better job packing the POD. For the packing, they broke a bed, broke a table, put a hole into the wall of the house I was selling and then was nice enough to offer me a "$60 discount" for the damages they did. BTW, that $60 check that they promised never came. Then there is the packing itself. Pictures are worth a thousand words so you can see it yourself.

Today, I finally unpacked the POD that they packed for me. First, it took 30 min just to get the door open because it was so poorly packed. When it was finally open, we found another chest that is damaged because they decided it was a good idea to throw the lawn mower on top of it. The wheel on the mini AC unit also broke off because of the stuff that stacked on top of it. We are not done with unpacking it yet, but our bookshelf appears to be damaged in the back of the pod as well.

These guys are by far the worst mistake I've ever made in the history of moving. They don't know what they are doing, and are dishonest (Still waiting for my joke of a $60) Don't use these guys. You can literally pull a couple of guys out of a college bar and do better (no offense to the college guys at the bar).

William T

(5) 2/24/2015 Suisun City

Extremely helpful, kind and flexible! I would highly recommend this company to any and everyone!! I will definitely be using them again :)

Mover's response:
Thank you ! Enjoy Sacramento
- 5 STAR MOVING

Tony L

(5) 2/20/2015 Livermore

They were on time for the job. They went straight to work and got most of what I needed done in the allotted time. They moved quick and neatly packed my property in a storage unit.

Laura R

(5) 2/13/2015 Livermore

Five Star Moving is hands down the best moving service we have used to date. Would use them in a heartbeat again and plan to in a couple of months when we move into our next house. Kevin and Noah are excellent, very professional very quick very thorough. Would recommend this company to anyone!

Service Area

We handle moves within 85 miles of Albany, CA 94706.

We also service the North Highlands area - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking, you will receive an email that provides the phone number for 5-Star Moving. We do our very best to call clients within 48 hours. However, during the busy season sometimes it’s best to contact us if you want to go over your move details!

What can a customer expect on moving day if they hire you?

The movers will always call the day of your move if we are running at all behind, if you don’t hear from us this is usually a good sign, it means we are on track so try not to stress!

How should a customer prepare for moving day?

Having items well boxes is the #1 time saver and a sure way to keep your bill as low as possible. If you have 1 container, expect the move to take 2 to 3 hours. If you have 2 containers expect the move to take 4 to 6 hours. Remember - lamps, lamp shades, and small items should be boxed if you want them to arrive safely to your destination. Small items in general can increase the move time by double so having all these items in boxes really does help. Buy plastic wrap, straps and blankets for us.

What types of moves have you handled?

We on an average load of 60+ containers/month. Meaning our movers are extremely versed in the art of PODS loading. We also do truck work and have been in the moving industry for over 10 years. Some of our veteran loaders have been in the industry for 20+ years. Whoever shows up, rest assured you’re in good hands.

What's your favorite part about being a mover?

Our favorite part of being a mover is the satisfaction of a job done right. We see every day poorly loaded rental trucks and POD containers, we also see the frustration from those clients who have poor experiences. We love when the client is watching with his/her eyes wide open while we wrap their valued belongings.

What training do you provide your crew members?

All of our team members are carefully trained. They all know and understand the price of furniture and the value. Because of this, they take extra caution when loading your items. They also expect to have the right materials to do their job properly, this is why it’s important for you, the client, to always have the 3 essentials - plastic wrap, blankets and ratchet straps (NOT ROPE!).

Local Mover Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
Free, (always included, no fee)
Hand tools for assembly:
always included, no fee
Hand truck:
Free [not available at all locations], (always included, no fee)
Plastic wrap:
Per Roll, ($45.00/ea.)
Rope:
[not available at all locations], ($15.00/ea.)

Hours

Sunday: 12:00 AM - 11:00 PM
Monday: 12:00 AM - 11:00 PM
Tuesday: 12:00 AM - 11:00 PM
Wednesday: 12:00 AM - 11:00 PM
Thursday: 12:00 AM - 11:00 PM
Friday: 12:00 AM - 11:00 PM
Saturday: 12:00 AM - 11:00 PM
Hourly Price
$150/hr
for 2 movers after 2 hr min
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