5 STAR MOVING - A Local Emeryville Moving Company

(4.9 out of 5 / 863 reviews)

Emeryville, CA / Moving services within 85 miles

Booked on 4,299 moves through HireAHelper

863 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

Emeryville, CA / Moving services within 85 miles

Booked on 4,299 moves through HireAHelper

863 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM


One of Emeryville's Favorite Moving Companies

A Note from HireAHelper

We love working with 5 STAR MOVING because they pride themselves in taking care of their Emeryville, CA neighbors. After several years moving in and around Emeryville we believe you'll love working with them too!

Relocation with 5 STAR MOVING

Questions about our services? Google 5-Star Moving to speak to us directly about job specific questions OR to get a more accurate price estimate! If you have any questions about booking us through HireAHelper vs. booking us directly, please reach out to us directly. We proudly earned the title of the best mover in El Cerrito in 2023 and stand among the nation's top-rated POD loaders. Our #1 priority is cleint satisfaction and cultivating a stress free moving experience. As a fully licensed and insured moving business, we prioritize cleint safety with comprehensive coverage, including workers' compensation. Beware of potential liability risks when choosing a company without this coverage. Choosing a moving company without workers' compensation coverage can expose clients to potential liability for on-site injuries. Opting for a service with comprehensive coverage, like 5 Star Moving, mitigates these risks, providing peace of mind during the moving process. Our prices reflect added protection for both clients and employees, and unlike competitors, we don't use subcontractors. Need a COI for your building or HOA? We provide that too. Rest assured, our movers undergo drug testing and background checks, ensuring your safety and peace of mind throughout the moving process.

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Credentials

Licensed Business:
License Number
201631310114
Issuing City
San Francisco
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
The Burlington Insurance Co
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Pie Insurance Services Inc
MC/State License:
MC #
CAL-T0192690
DOT #
4020333
State Lic/Cert Name
Cal T0192690
State Lic/Cert Number
Cal T0192690

Moving Reviews

Real Emeryville area customers. Unedited, unfiltered reviews of 5 STAR MOVING.

4.9
863 reviews
92%
6%
1%
0%
0%

Ann P

(5) 11/17/2014 Alameda

Very efficient, and also very personable. They made the process very easy, and I trust the quality of their work. This job was just loading a Pod--they did not actually move my stuff to another city or anything--but I am confident in the quality of the packing, and I think the transit portion of the move will go well.

Susan S

(5) 11/16/2014 Salinas

They were very professional and helpful....as well as personable yet worked quickly and efficiently. They were on time and went right to work quickly but yet carefully. Loved their work. Would be happy to use them again. I highly recommend them.

James M

(5) 11/9/2014 Salinas

Lucas and Noah arrived on time (even a few minutes early) and were personable and friendly. Most importantly, they worked hard the whole time and unloaded our PODS container in 1 1/2 hours. They were respectful of our property and handled everything carefully . . . no bumps or scratches. We would definitely use them again and recommend them!

Mover's response:
Thanks Enjoy Northern California James
- 5 STAR MOVING

Le Norman S

(5) 11/6/2014 Hercules

They helped us achieve our best moving experience ever (we've moved cross-country 5 times, locally 3). Lucas and Noah were hard working, efficient, helpful, responsive, and really great guys. Recommended with the highest of regard. We WILL use them again if the need arises.

LJ Strong

Lawrence S

(5) 10/24/2014 Fairfield

They were super I appreciate it

Josh P

(5) 10/30/2014 San Francisco

Fast and professional. They must have played Tetris a lot while growing up. Everything was perfectly packed. Thankful for their help!

Terry A

(5) 10/30/2014 Santa Rosa

Lucas and Sean were great! They had to juggle another job, so we changed our time. They were on time and completed moving our heavy items into our onsite POD very efficiently. They were very nice and polite and I would recommend them to anyone who needs to hire nice guys to help you move. Thanks!!

Brent C

(5) 10/25/2014 San Rafael

The guys arrive on time and got right to work. They were friendly, courteous and professional. I'd recommend them again.

Mover's response:
Thanks Again
- 5 STAR MOVING

Russ M

(2) 10/17/2014 Oakland

Showed up 2 hours late and hung over. Then offered a small discount even after they saw I had already unloaded 75% of the POD. Very unreliable and arrogant.

Mover's response:
The customer began unloading the truck on his own the day before the job. We were late, and gave the customer a $150 discount. The job was completed before the POD was scheduled to be picked up.
- 5 STAR MOVING

Michael S

(5) 10/20/2014 Fremont

They arrived on time in spite of the rain and traffic. They were professional and friendly. They worked very, very hard and helped with all kinds of moving challenges.

We WILL hire them again when we make the 2nd half of this huge move in December.

Mover's response:
Thank you Michael , enjoy your vineyard !
- 5 STAR MOVING

Service Area

We handle moves within 85 miles of Albany, CA 94706.

We also service the North Highlands area - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking, you will receive an email that provides the phone number for 5-Star Moving. We do our very best to call clients within 48 hours. However, during the busy season sometimes it’s best to contact us if you want to go over your move details!

What can a customer expect on moving day if they hire you?

The movers will always call the day of your move if we are running at all behind, if you don’t hear from us this is usually a good sign, it means we are on track so try not to stress!

How should a customer prepare for moving day?

Having items well boxes is the #1 time saver and a sure way to keep your bill as low as possible. If you have 1 container, expect the move to take 2 to 3 hours. If you have 2 containers expect the move to take 4 to 6 hours. Remember - lamps, lamp shades, and small items should be boxed if you want them to arrive safely to your destination. Small items in general can increase the move time by double so having all these items in boxes really does help. Buy plastic wrap, straps and blankets for us.

What types of moves have you handled?

We on an average load of 60+ containers/month. Meaning our movers are extremely versed in the art of PODS loading. We also do truck work and have been in the moving industry for over 10 years. Some of our veteran loaders have been in the industry for 20+ years. Whoever shows up, rest assured you’re in good hands.

What's your favorite part about being a mover?

Our favorite part of being a mover is the satisfaction of a job done right. We see every day poorly loaded rental trucks and POD containers, we also see the frustration from those clients who have poor experiences. We love when the client is watching with his/her eyes wide open while we wrap their valued belongings.

What training do you provide your crew members?

All of our team members are carefully trained. They all know and understand the price of furniture and the value. Because of this, they take extra caution when loading your items. They also expect to have the right materials to do their job properly, this is why it’s important for you, the client, to always have the 3 essentials - plastic wrap, blankets and ratchet straps (NOT ROPE!).

Local Mover Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
Free, (always included, no fee)
Hand tools for assembly:
always included, no fee
Hand truck:
Free [not available at all locations], (always included, no fee)
Plastic wrap:
Per Roll, ($45.00/ea.)
Rope:
[not available at all locations], ($15.00/ea.)

Hours

Sunday: 12:00 AM - 11:00 PM
Monday: 12:00 AM - 11:00 PM
Tuesday: 12:00 AM - 11:00 PM
Wednesday: 12:00 AM - 11:00 PM
Thursday: 12:00 AM - 11:00 PM
Friday: 12:00 AM - 11:00 PM
Saturday: 12:00 AM - 11:00 PM
Hourly Price
$150/hr
for 2 movers after 2 hr min
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