Rent a Helping Hand LLC ( Moving + Junk hauling) - A Local Trenton Moving Company

(4.5 out of 5 / 317 reviews)

Trenton, NJ / Moving services within 50 miles

Booked on 1,383 moves through HireAHelper

317 Verified Customer Reviews

Open Today - 8:00 AM - 6:00 PM

Trenton, NJ / Moving services within 50 miles

Booked on 1,383 moves through HireAHelper

317 Verified Customer Reviews

Open Today - 8:00 AM - 6:00 PM


One of Trenton's Favorite Moving Companies

A Note from HireAHelper

We love working with Rent a Helping Hand LLC ( Moving + Junk hauling) because they pride themselves in taking care of their Trenton, NJ neighbors. After several years moving in and around Trenton we believe you'll love working with them too!

Relocation with Rent a Helping Hand LLC ( Moving + Junk hauling)

Rent a Helping Hand LLC is your one stop moving and junk hauling company since July of 2011. We specialize in all types of aspects of services like : Loading / Unloading your rental truck or p.o.d / ABF / Packing and Unpacking / Driving assistance ( Local or Long distance) / Cleaning / Junk removal / clean outs / Handyman / pickup and delivering services. Don't worry we offer Same day / last min / Next day services at the same price/ We can even save you money on your rental truck and we offer up to 20 free boxes 4 wardrobe boxes for Packing and loading jobs. Please if you need assistance with knowing how big of a truck or how many containers you need. We can help you with that. If you are in Miltary or college you get a 5% Discount if it's a 2 - 3hour job. If the job is a 4 hour plus you ll get 10% off. You must show ID to get the discount. Sorry if you are miltary and in college you are not going to get a double discount. ++Please note : Price for COI is $50, each additional of insurance is $100

Credentials

Licensed Business:
License Number
0400557408
Issuing City
Trenton nj
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Arch Specialty
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Travelers

Moving Services

Move Help

Day Labor

Moving Reviews

Real Trenton area customers. Unedited, unfiltered reviews of Rent a Helping Hand LLC ( Moving + Junk hauling).

4.5
317 reviews
76%
11%
4%
6%
2%

Donna A

(5) 10/26/2013 Somerville

Worked hard , well worth the money

Mover's response:
Customer wanted 1 person to show up and load 3 pieces to the truck. Instead plans change and ended of unloading a 24 foot truck. This way customer got their money worth.
It was a pleasure of serving you.
- Rent a Helping Hand LLC ( Moving + Junk hauling)

Irene B

(5) 10/25/2013 Monroe Township

Jeff Armstrong was excellent, personable and very professional in all respects. I would definitely use him again.

Mover's response:
It was a pleasure helping you.
- Rent a Helping Hand LLC ( Moving + Junk hauling)

Chris C

(5) 10/15/2013 Mays Landing

They were on time.
They were nice.
They were smart.
They worked hard.
We hired them a second time, the same crew.

Mover's response:
It was a pleasure to server you sir.
- Rent a Helping Hand LLC ( Moving + Junk hauling)

Sean W

(5) 9/14/2013 Trenton

The movers arrived ahead of time, were unfazed when a snare developed, and completed the job efficiently, pleasantly, and in good order. An excellent outfit, I would certainly use them again.

Mover's response:
We like to thank you for taking the time on giving us a review. Please call us if you need more help.
- Rent a Helping Hand LLC ( Moving + Junk hauling)

Dennis H

(3) 9/7/2013 Allentown

Our Team arrived on time and ready to go. They brought the supplies that were stated on the website. Team was very polite and energetic. We were disappointed with the process of packing the truck. A desk that was trying to be packed into the truck was broken beyond repair. The person packing the truck expected us to just screw the fiberboard desk together but we he failed to show me was the damage to the rest of the piece until we arrived at our new destination. We do expect dings and dents but not totally trashed. As we were getting ready to leave our old place we noticed that they had also scratched the entry door of our complex and we don't even know if we will be charged for it. The Owner did square up with me but not to the value of the desk I feel that he could have done more. We will not use there services again.

Mover's response:
Dear Customers who are reading this: Yes I the owner did what Most companies wouldn't do. I subtract hour in 1/5 off . The crew chief notice before moving the door was already damage by other tenants. Please Note: fiberboard is a pain to move because it's cheap stuff sorry but it is. The one thing I've notice folks customers are so quick to give bad reviews but ask a review if you did a good job. You'll never see it. Fyi the ins. company would only give you 0.60 cents per pound.
- Rent a Helping Hand LLC ( Moving + Junk hauling)

Tyler P

(2) 9/8/2013 Lawrence Township

Our movers showed up on time. They came and reviewed all the items that needed to be moved. One of the movers immediately began complaining, despite the fact that every piece of furniture was itemized in the initial request we sent in. I know they did not read the request because we heard more complaints upon telling the movers where the furniture would be unloaded. They were under the mistaken impression that they were supposed to load the furniture but not unload it at the house we were moving to.

The movers were minimally competent, but slow. My brother and I helped move much of the furniture, and we were moving at a noticeably faster pace than the movers. Overall, however, the entire job only took a half hour longer than expected.

They were less than careful when unloading the furniture, which led to some damage to a bar we had them move. They also took some furniture apart but failed to put it together once it was moved.

We gave them two stars because they got the job done a little slower than we would have liked, and they were not very careful when unloading furniture.

Mover's response:
Dear Customer who are reading this: We know which mover who was complaining bout the stairs. He's been complaining off and on about it. Likely we hire a new mover to replace this mover (who was complaining ) . Mr. Pratt we are sorry for this to happen on your move. We tell you one thing this is not going to happen again.
- Rent a Helping Hand LLC ( Moving + Junk hauling)

Antonio M

(4) 8/31/2013 Franklin Park

The guys were on time, polite and very prepared for the job. Although the job was generally simple, they worked hard to get me moved in the allotted time. I would highly recommend them again.

Mover's response:
Even though we had 2 new guys who used to work for a full-service moving company. We are shocked on the rating they've gotten. This review is going to help Myself and new guys. We like to thank you for the review.
- Rent a Helping Hand LLC ( Moving + Junk hauling)

Mohammed S

(1) 8/24/2013 Edison

The experience was so bad that I would give no stars if I could!

We hired Rent A Helping Hand for a move two weekends ago for 11 am. They confirmed twice before the move day. And that's where the positives ended.

At 11 am, I got a phone call from the owner that the movers were running late by about 2 to 3 hours. Three hours later, with no response, I called the owner. No answer. I called one of his employees who told me that they had been scheduled for a move almost 2 hours away and were running another hour late.

An hour later, I got a call from some other guy who told me that the owner had asked him to "bail him out" because his original guys couldn't make. And that he would be there at 6 pm! And he also implied that he had done moves all the time.

The owner with whom we booked never called again!

The guy showed up with his two nephews! To their credit, they got the job done...at midnight! But movers they were not! They put the stuff in the truck randomly, did not know how to plan or stage anything. The result being that my entire family had to get involved in the loading and unloading process.

To add more misery to an already stressful day, I find out from these guys that Rent A Helping Hand had called him the day or two before asking him to help on this job. And that this is the third time he had been asked to bail him out.

So, in summary, I hired an insured, licensed company. They confirmed the appointment with me twice, probably knowing they had a conflict, then didn't show up, nor ever called to check up on things...and instead, sent a guy with his two nephews 7 hours late!

I have given nothing but five stars on this site for the past three years for other moves, so I am not the nit picking type. I value that people show up on time or be up front with me when they can't. My worst criticism (out of many) is the completely unprofessional way Rent A Helping Hand handled communicating with me. I still can't get over the fact that the owner bothered not to even call me once beyond the 11 am point when he knew this his order was falling apart.

Mover's response:
We (Rent a Helping Hand ) are sorry for what happen. The original crew who was scheduled for you got stuck on the first job which the customer ask for 2hrs. and the guys stayed for 5hrs. Which I wasn't happy bout. I tell my guys a dozen times only allow an extra hr or 2 if it's busy. The guys I had over there they only work part -time. The guy with his 2 nephews he knows how the operations works how to run a crew he's been working for me for 2 years. Yes i'm a shame and blame myself for this.
- Rent a Helping Hand LLC ( Moving + Junk hauling)

Sandy D

(5) 9/1/2013 East Brunswick

Very accommodating. Our pod came late and they adjusted the schedule according to our needs. They were very friendly and did a fantastic job. The owner also came and assisted when needed. I would definitely use them again!

Sandy D

Mover's response:
Yes I understand I was there. I had a new guy in Training so I wanted to be there. We are happy that you like our service.
- Rent a Helping Hand LLC ( Moving + Junk hauling)

Sandra S

(4) 8/31/2013 Strasburg

I had an extremely bad experience, not because of the service which was okay, but because of what happened when the men were done. I knew there would be extra cost because the job went over by two hours. But when the man in charge told me I owed him $120 IN CASH I was stunned. The arrangement was that this would all be charged to a credit card --THERE WAS NEVER ANY MENTION OF PAYING BY CASH! I am a retired older woman, currently unemployed, who counts every penny in order to get by. My son was paying for this move for me by credit card. The cash tath I had to hand over at the end of this move was nearly all the money I had in this world until the next social security check which is not for 3 weeks!! So all the good work that the men did was undone for me by this demand. If I had not been so exhausted from the moving and all that is involved, I would have fought it on the spot. But he insisted it was Cash Only!

I would like to request that the cash be returned to me and the original credit card be charged.

The men did a good, if incomplete job. Beds and other furniture were not re-assembled which was a problem for me because I am an older woman. They were all very pleasant to work with.

Mover's response:
Dear customers who are reading this; We give customers 2 options to pay after hrs. In cash or credit card. If this customer wanted to pay by credit card we would've be glad to accept. If there was something that needed be done we would've done it before payment is release. That's why we tell customers once the job is all done than the customer release the payment.
- Rent a Helping Hand LLC ( Moving + Junk hauling)

Service Area

We handle moves within 50 miles of Trenton, NJ 08629.

Local Mover Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
4 wheel dolly, (always included, no fee)
Hand tools for assembly:
always included, no fee
Hand truck:
We Provide a Hand Truck On every job ( 600lbs). Our Hand truck that we bring transform into a dollie. With this special hand truck it can hold up to 6 boxes depending on size., (always included, no fee)
Plastic wrap:
$30.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: 9:00 AM - 5:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Hourly Price
$127/hr
for 2 movers after 2 hr min
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