Best Deal Movers
Houston, TX / Moving services within 50 miles
Booked on 101 moves through HireAHelper
Houston, TX / Moving services within 50 miles
Booked on 101 moves through HireAHelper
Get to Know Best Deal Movers
We offer dependable packing, cleaning, loading, and unloading help 7 days a week. Our goal is to make your life easier by providing the best service possible.
Credentials
Licensed Business:
Uniformed Crews:
Moving Reviews
Real Houston area customers. Unedited, unfiltered reviews of Best Deal Movers.
MYSTLE L
Before I type apologize for my harsh review I'd like you to know that hireahelper.com emailed me to applogize for their behavior. They told me that I left the review for the wrong company. This review wasn't for BEST DEAL MOVERS AT ALL. In fact it wasn't the company at all that I was upset about because they won't get paid until the job is done and then hireahelper.com pays them. I did at first hire one of the movers from the HIREAHELPER.COM until I realized there was a better deal with 3 men for about the same price as the one I called that would only come with one man doing the job. After filing out the form online I had to put a credit card number in, luckily I had one with just enough to put the amount. After I was calmed down feeling like it would at last be taken care of I scrolled down and saw that the bottom one was the much better deal.. Of course everyone wants to better deal but I needed it badly, I immediately called the company I hired and they told me I had to go through HIREAHELPER.COM to change anything because they I called I was put on hold and and t only got paid after doing the job. HIREAHELPER.COM is the company that pays them. So I called and it was busy. The recording said the them holding time was no more than 5 minutes. I held for about 15 minutes or more and finally got a recording that said to leave a name and number and they would return my call. I waited for close to 45 minutes and never received a call so I called back.. Immediately someone answered and I explained that I would like to change the mover I'd just picked to the next one down. The guy on the phone said in order to do this I would be charged a $50 fee for not doing so within an hour. but I explained that I did call right away but his number was busy and the recording said that someone would call me right back but didn't. It wasn't my fault that I couldn't get through to them or that they didn't return my call. I was very upset about this because I am at a very hard time in my life at the moment, going through divorce and having a controlling spouse with the money in our bank. To him if youre a stay at home mom, that doesn't pay, it has no value. For 18 years I worked as a stay at home mom to find out I was working for free....hum? So you can imagine how angry I was that I would be charged $50 dollars for no reason at all. I explained to them that I'd held on that busy phone and then waited for someone to call me back and never got anyone. So now that I'm calling again and he answered right away I started to tell him my problem. I wanted to switch my mover since it came with three men to do the job instead of the one I was going to pay the same price for. The man on the phone told me that in order to do that I would have to pay $50 to change since I hadn't called him back within an hour.
When I read the ad again it said you would be charged if you called within the same day up to the hour before your move. I was quite upset and felt the that if the guy would have tried to listen as I explained to him, I wouldn't have been so angry. He didn't care as long as he was charging the money on my credit card.
I'd been searching for someone to help me move boxes that I packed to move into storage until my apartment was ready. This in itself was just really too much for one person to do, and then I couldn't even find a friend with a truck who could help me get these few boxes into my second storage unit so I had to go to the internet for professional help. That night before I'd stayed up until t 5am searching and finally gave up. The next morning I got up early since I needed this done on Saturday. It was Friday. I stumbled upon Hireahelper.com. I was thrilled since I had no one that had a truck to help me and I was trying to just get someone to take about 30 boxes to my second storage room that was less than 1/2 a mile away. Being exhausted I was so glad just to find a site that had four companies to pick from that I could finally get the help I needed. I quickly put in my information and got the four results. The first two were very high so I went with the third one since it was much less than the first two. Right away I called and asked if they could do this and was told it was possible to do it the next day, He explained that yes he could do it and the way it worked is they did the work and after I paid hireahelper.com,, HIREAHELPER.COM would then pay the moving company. When I called the company that I'd hired back they told me I had to go through the hireahelper to have anything changed. That is where the trouble started. The movers were very polite and helpful. By the way, I had to put in credit card info thinking it was to hold it because I had cash that I wanted to pay with. So this is where it all started and I was put on hold. Now I know this was partly my fault for not reading all of them before inputting my information but this guy was rude and told me that if I wanted to change I would have had to call within an hour. I explained that I did but the line was constantly busy and after holding and being told I'd be called back and then NOT being called back I didn't feel I should be charged that fee. He let me know since it was over an hour it would cost me $50. I explained again that I had no money to be doing this and was trying the best I could to do whatever I could on my own and if he could just help me and switch the company I'd really appreciate it. I was in a bad situation at the time. He didn't care. Told me he would call the company, switch to the other one and then charge my card the $50 and refund the remaining. I was so angry that then I went on another search because I didn't want anything to do with a company that had no sympathy and couldn't understand what it was like to be in such a bad situation. To me, it wouldn't have been a big deal. Nothing was done yet. I called in time but he didn't return my call in time. Who;s fault is it?
In the end after searching more I found a WONDERFUL company called Betten Movers. They were very fast, friendly and had the job done before the two hours were even up. That's the way things should be done.
So I'm sorry for the wrong information for the BEST DEAL MOVERS. This was never their fault.
If you do call HIREAHELPER.COM, make sure that if something doesn't sound right or fair ask if his name is David. If it is ask to speak to someone else because I received an email from the company and they apologized because David didn't know the rules.
Sincerely,
M. Long
FROM HIREAHELPER CUSTOMER SERVICE: It's unfortunate this customer had a bad experience. We had more calls than we could handle that day, and it took us almost an hour to return the customers call. We did end up refunding the customer 100% of her money, there was no cancelation fee. We have a strict policy about never removing or editing reviews. Please consider reviews from other customers regarding Best Deal Movers.
Larry G
These guys were a pleasure to work with. They were on time and very professional. Once we started, they worked nonstop until the job was done. The guys were fast and efficient! I would recommend them to anyone. Next time I move, they will have my business. It was a great experience overall. A+++++++++
Spencer B
These folks did a great job. They really cared about my needs and took all of the necessary steps to ensure a successful transfer of my personal goods to my new home out of state! I recommend them very highly!
Spence
Ben W
These guys were truly amazing!! Highly recommend and I am a picky person! Budget truck was completely unloaded in less than an hour! Greet guys to work with and will use again!!
George A
Glad to say this was a great experience.. the workers were very nice, worked very hard, and made sure they were present and on time for the job.......
George Archer
Rana P
The workers were very polite and hard working. They did a good job even when I changed the time and they had to go up 3 flights of stairs.
Robert P
They were on time, friendly, and very professional. You could tell they had moved a lot of furniture.
Robert B
The helpers arrived exactly on time and were extremely courteous and flexible while I waited 10/15 min for my apartment to become available. The job was done quickly and efficiently and was a major help after a couple long days of driving a moving truck - well worth the price. Additionally, the helpers were familiar with the release of payment system, which was a breeze to use. The whole process was pleasant and easy. I recommend this company without reservation based on my experience.
Lisa N
First, I really enjoyed using the Web site to find help swapping two rooms in our home. As far as the movers, they were very helpful and courteous. They were late, but called and were accessible by cell phone. The only thing I was a little surprised by was that they showed up with only one 4 wheel dolly - no tools/pads/etc. It wasn't a problem, just thought they might have more moving 'stuff'. No matter, the guys were lovely and I would use them again.
Service Area
We handle moves within 50 miles of Houston, TX 77063.
Policies
Same Day Moves
We charge an extra 5% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We refund for any unused time over our min..
Extra Hours
We can always stay at least 2 hours over the prebooked time.
Moving Equipment
Hours
| Sunday: | 8:00 AM - 4:00 PM |
| Monday: | 7:00 AM - 8:00 PM |
| Tuesday: | 7:00 AM - 8:00 PM |
| Wednesday: | 7:00 AM - 8:00 PM |
| Thursday: | 7:00 AM - 11:00 PM |
| Friday: | 7:00 AM - 8:00 PM |
| Saturday: | 7:00 AM - 6:00 PM |