Helpers comes and work until the costumer say stop.
Nice guys who did what I asked but needed supervision. They weren’t the fastest workers and were surprised when I let them go after the two hours I had contracted them for. I needed them for the heavy lifting but wasn’t going to keep them on to watch me pack the truck properly. There’s no way they would have known how to load a 27’ truck for a cross country move. Too much money for what I got but needed the help on short notice.
Workers were friendly and on time - but dressed sloppy, did not bring appropriate equipment for the job, seemed very inexperienced, and just overall I was disappointed in this service - I would not hire them again or recommend.
Thank you Charlie and Antiwon hope i spelled your name correct they did an amazing job they are hard workers the best went over and above thanks again you guys are awesome
The movers were professional, and communicated well with me about where to move my stuff. I was impressed how the two men worked so well as a team. Job well done. I was also impressed by their timely arrival, and efficiency in getting my stuff moved in.
They were friendly, polite, professional , And very efficient. They were very careful with all my furniture. They did a great job in a timely manner. I highly recommend them. David and his associate were the two employees who did such a great job.
While the 2 men were very polite, they were NOT professionals as they kept claiming to be. The first thing they did was break the key off in the lock on my storage unit from Pack Rats. Then they said they could break the lock off even tho i asked if they could call someone from your company to come cut the lock off. They said that was not possible and they could just break the lock off instead, so they asked me if they could use a hammer to pop it off. i gave them the hammer and instead of popping the lock off they broke the actual rat pack pod itself. the rat pack people took pictures of it upon picking it up. Then your workers dropped my dryer down the basement stairway. The top came off the dryer and they pried it back on but the top still is not completely attached as i'm writing this and i have not hooked it up as i'm afraid their may be damage to the gas valve among other issues. I do not need a gas leak in my home. I said i hope they didn't break it and they said it would be ok because it was a gas dryer????? Then when they packed my storage unit i asked them if they would use the tie down furniture straps that i had bought so my stuff would not tip over. Again they told me they were professionals and knew what they were doing and packed it right so nothing would tip over. NOT THE CASE!!! My furniture tipped over. My antique over 100 year old grandfather clock tipped mover and into 2 china cabinets, one being an antique and that all feel into my antique couch and other things. Also, when moving a buffet out of the house they let all the drawers come out and hit 2 leaded glass hanging lamps which were already in moving pads. i have not had the time to check my items as i was on a deadline to move out of the house and got the pod so i would have time to unload it and relax a little from all my moving... that was the point of "paying" for a pod, and i haven't got to that point yet. today was my deadline to move out. I'm filing a complaint with your company for anything that may be broken that ii haven't been able to get to look at yet. also, these guys couldn't wait to leave i had them for 2-4 hours that day. hour 3 they were ready to leave as i believe it was a Friday nite and they were done. i waited patiently a they were late getting there from their previous job which they did call and say they'd be ate which i was ok with but should have got my time a i hired them for. highly disappointed in the service.
On time did a awesome job fit everything in pod a miracle very nice men and polite we appreciated all there help
They were running late but traffic was bad. Did a very good job, worked fast once they got there. Friendly and courteous. Would definitely recommend.
Two smallish guys showed up one hour later than promised and they worked fairly steadily unloading two PODS units. They seemed to take a lot more time than necessary to bring boxes into the house. Retrospectively, I should’ve probably ordered 3 men. They only unloaded 1.5 PODS units in 3 hours. They said they could stay later, but we opted to finish the job on our own.
Charles and Deandre did an excellent helping us organize the furniture in a large storage unit. They worked the whole time, were open to our suggestions, but also made their own knowledgeable suggestions, all with a cheerful approach. The lack of a 5 is not their fault, rather due to the fact that I did not get a call yesterday nor this morning from the Helpful Movers contact, Damus, confirming their job for me today even after I left a voicemail message as Hire a Helper's email suggested. Deandre and Charles called right at the beginning of arrival window and were there about 35 minutes later, so they were on time. I would definitely use them again.
We handle moves within 60 miles of Dearborn Heights, MI 48127.
We accept same day requests at our normal rates.
We accept next day requests at our normal rates.
We do not refund for any unused time.
We can always stay at least 2 hours over the prebooked time.
|Sunday:||9:00 AM - 9:00 PM|
|Monday:||9:00 AM - 9:00 PM|
|Tuesday:||9:00 AM - 9:00 PM|
|Wednesday:||9:00 AM - 9:00 PM|
|Thursday:||9:00 AM - 9:00 PM|
|Friday:||9:00 AM - 9:00 PM|
|Saturday:||9:00 AM - 9:00 PM|