Manhattan, NY / Moving services within 10 miles
Booked on 3,885 moves through HireAHelper
Get to Know PROMOVE
Your experienced movers are mostly Actors, Singers, Musicians and Artists supplementing our income. On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.
Credentials
Uniformed Crews:
Moving Reviews
Real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE.
Ben A
Great job moving. V nice and finished a move up 3 stories with no problem
David S
Promove was amazing. From start to finish, dealing with them was great. We booked about two months in advance, but just a day after we made the reservation, Kirk (the owner) called to confirm the move. He was outgoing and reassuring; we were using a POD and never having done so before, we were anxious. Kirk put our mind at ease and said that we had nothing to worry about.
On the day of the move, our POD showed up at 8:27 (for an 8:30 move) and Robert and Shawn (Sean?) from Promove showed up two minutes later. How on earth did they all get there ahead of schedule?! We'd booked Promove for three hours, but Robert and Shawn got the job done in about two hours, moving our 1+ bedroom in record time. The only complaint we had was that, perhaps, they moved too quickly; they damaged a wall in our apartment, mainly, we think, because they were going too fast and weren't as careful as they could have been.
We didn't notice the damage until Robert and Shawn had left, while we were doing a final cleaning of the apartment. We reached out to Kirk, who apologized and said that he'd come by and fix the damage. Since we'd already moved out, we put Kirk in touch with the new tenants and within a few days, the damage was repaired.
With all of the nightmare stories you hear about (and possibly experience) during an NYC move, I'm happy to report that we were very happy with Promove. And PODS!
Cristina G
They were great and very quick! I would note that they are not able to do assembly of furniture even though Hire A Helper allows you to request that service.
Andrew G
Excellent job, Dee and Xavier were kind, efficient, and very skilled at packing my truck. I would definitely recommend them and hire them again if I were moving back to Brooklyn.
Will D
Kirk and Xavier were great. They are polite, with a good and professional attitude. A pleasure to work with. I will definitely reccomend them to friends that need their services.
Lauren N
They did an excellent job with placing all my stuff in my uhaul box! Love them
Kara K
These guys were awesome! They were extremely flexible and helpful. They also reserved a parking spot for us, which was extremely helpful in New York. All of my stuff was up a fourth floor walk up in less than 2 hours. Would absolutely hire again!
Zak E
I had a good-but-not-great experience with these guys, but it seemed as though it was outside of the norm for it to not be great. They showed up on time and were super friendly. When they saw what I had, one of them said, “You hired three of us, but I think this is a two person job. If you want to save some money, I’ll leave...even if the job takes an extra hour, it’ll cost the same.” That worked for me, so he headed out.
Unfortunately, one of the guys who remained was brand new, and he was a bit slow, and didn’t seem to be working with the same urgency as the other. The job that they’d estimated would only take around 2 hours, 3 at the most, ended up taking almost 4. But, to their credit, when I spoke to the company, they only charged me for 3 hours and said they would assess things with the new employee.
So, all in all the experience was very good, despite some minor setbacks. Everyone I talked to was professional, kind, and very helpful. And the issue of taking more time than estimated (which seemed to be an unusual situation) was addressed quickly and professionally. Overall, I would still definitely recommend them!
Matthew Z
The three gentlemen that helped us move we're very professional, friendly, and extremely helpful. They moved all of our large pieces of furniture down the flights of stairs and they packed the truck very logically so that everything fit with no need for strapping everything down. They took great care with our items and we couldn't thank them enough!
Would highly recommend PROMOVE and HireAHelper!
Service Area
We handle moves within 10 miles of Manhattan, NY 10016.
Policies
Same Day Moves
We charge an extra 10% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
Sunday: | 9:00 AM - 5:00 PM |
Monday: | 8:00 AM - 8:00 PM |
Tuesday: | 8:00 AM - 8:00 PM |
Wednesday: | 8:00 AM - 8:00 PM |
Thursday: | 8:00 AM - 8:00 PM |
Friday: | 8:00 AM - 8:00 PM |
Saturday: | 8:00 AM - 8:00 PM |