HireAHelper's Review Of PROMOVE - A Local Manhattan Moving Company

(4.9 out of 5 / 1,205 reviews)

Manhattan, NY / Moving services within 10 miles

Booked on 4,548 moves through HireAHelper

1,205 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

13 years in business

Manhattan, NY / Moving services within 10 miles

Booked on 4,548 moves through HireAHelper

1,205 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

13 years in business

 

PROMOVE — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including PROMOVE. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with PROMOVE

On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

PROMOVE Moving Reviews in Manhattan

These are real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
1,205 reviews
93%
5%
1%
1%
0%

Gardy P

(4) 9/2/2020 East Elmhurst

They were on time and did a great job. I’d use them again for any of my moving needs.

Mover's response:
I think this review violates our terms of service: We show up on time and do a great job, then you give us 5 stars. I think that's how it's supposed to go. What's with this 4 stars business? Not sure where we lost a star but thanks for hiring us tho, we appreciate it :)
- PROMOVE

Katie M

(5) 9/11/2020 Brooklyn

Great people, very kind, cautious & helpful! Went above & beyond and had a great attitude

Emily P

(5) 9/2/2020 Brooklyn

These guys were awesome! Showed up early, were really efficient, careful, and considerate. Really professional. Would definitely recommend!

Laura D

(5) 8/31/2020 Astoria

PROMOVE was fantastic in helping us load everything from our 1 bedroom apartment into a moving truck. We ran into a few hiccups with the truck rental company due to high demand the week we moved, and ended up with a smaller truck than planned. Our two movers, Courtney and Alex, arrived at our apartment perfectly on time and managed to fit everything in the truck, we were amazed at the Tetris skills needed to make that work! They worked quickly and were respectful of our items, they even got creative with ways of protecting the furniture with extra boxes and yoga mats when our rental company couldn't provide us with the furniture pads we ordered. Overall our moving process went smoothly all thanks to our movers, absolutely couldn't have done it without them and would hire them again. Thank you!!

Robert C

(5) 8/28/2020 Brooklyn

Stellar job ??, professional and on time.

Ross K

(5) 8/27/2020 Brooklyn

These guys were great. On time. Worked hard and smart. Very respectful. Would definitely use them again.

Kevin T

(5) 8/22/2020 Manhattan

They came within the specified time and were professional. Would recommend.

Sean M

(5) 8/19/2020 Manhattan

The guys showed up on time, and did a great job loading everything into the truck in an efficient manner. Would definitely use again.

Lily R

(5) 8/13/2020 Manhattan

They arrived right on time (a bit early, but that was perfect for us!) and they were really efficient and helpful. We were able to get in and out of my apartment in under an hour and a half!

Edie H

(5) 8/20/2020 Manhattan

So helpful and professional!!

Get To Know Us

What can a customer expect after booking with you?

Your move date is set! Contact for details and any necessary instructions

What can a customer expect on moving day if they hire you?

We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.

How should a customer prepare for moving day?

Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.

What types of moves have you handled?

Local, Long distance, Office, Commercial, Specialty moves (larger & fragile and very expensive medical equipment).

What's your favorite part about being a mover?

No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.

What training do you provide your crew members?

Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then our most experienced movers ( Courtney, Eric, Yusef, Azar, Kirk) have advanced training for loading moving vans.

Local Mover Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$125/hr
for 2 movers after 2 hr min