HireAHelper's Review Of PROMOVE - A Local Manhattan Moving Company

(4.9 out of 5 / 1,205 reviews)

Manhattan, NY / Moving services within 10 miles

Booked on 4,540 moves through HireAHelper

1,205 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

13 years in business

Manhattan, NY / Moving services within 10 miles

Booked on 4,540 moves through HireAHelper

1,205 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

13 years in business

 

PROMOVE — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including PROMOVE. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with PROMOVE

On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

PROMOVE Moving Reviews in Manhattan

These are real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
1,205 reviews
93%
5%
1%
1%
0%

Heath F

(5) 7/9/2020 Manhattan

The company did a wonderful job in assisting me with the planning of the move—and loading everything into the truck. they were on time and worked hard!!! thank you... thank you.... thank you!

veronica

Elizabeth B

(5) 7/6/2020 Astoria

My guys showed up right on time and ready to work! The truck was loaded much faster than I anticipated. I was almost in shock how quickly and respectfully it got done. No questions.... would DEFINITELY recommend. Thank you PROMOVE!!

Mariel S

(5) 7/6/2020 Brooklyn

Amazing job by Promove. The two movers were able to load two locations in under two hours efficiently. Five stars!

Susanna W

(4) 7/1/2020 Brooklyn

The team managed to fit my one bedroom apartment into a single ReLo Cube in the midst of a thunderstorm. They worked incredibly well together. My one suggestion would be to be more strategic with the loading process- the big things (bed, furniture) should have gone in first, then the boxes.

Mover's response:
Furniture was loaded after many of the boxes because during the storm there were a few windows to rush some boxes and smaller items in, in order to not just stand around. Furniture and the bed would suffer the most water damage so the crew didn't risk it and waited for the storm to subside, also, loading a shipping container is a little different than a truck which would be more subject to cornering and braking forces. Kirk, ProMove team lead. .. Snarky Kirk's response; you would think loading a 1 bdrm into an 8x7x6 container during a storm, safely and within the 2 hrs would earn 5 stars but nooOOO! .. Snarky Kirk is NOT ProMove's team lead, in fact I barely even know the guy! : )
- PROMOVE

Ming C

(5) 7/3/2020 Manhattan

Frank and Robert are awesome and super efficient!!

Holly L

(5) 6/23/2020 Manhattan

Great guys and great service. So glad they were able to help with the move. Would absolutely recommend to anyone.

Joan B

(5) 6/23/2020 Manhattan

The best decision I could have made was to hire helpers from Promove. Erik and Kevin were great, they showed up right on time and worked hard. It was a very hot day and-they carried the contents of 2 full SUV’s to a 3rd floor walk up and finished early. Would highly recommend

Holli C

(5) 6/29/2020 Astoria

Professional Movers. Great Team. Quick and efficient. Thank You!

Jeff V

(5) 6/27/2020 Manhattan

The guys did a great job, much appreciated

Thai C

(5) 6/19/2020 Manhattan

There were three guys doing the move. They did it within 45 minutes without a dolly or anything. Quick and efficient. The only one things it that they carried a credenza by the legs, which are very flimsy--luckily nothing broke.

Get To Know Us

What can a customer expect after booking with you?

Your move date is set! Contact for details and any necessary instructions

What can a customer expect on moving day if they hire you?

We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.

How should a customer prepare for moving day?

Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.

What types of moves have you handled?

Local, Long distance, Office, Commercial, Specialty moves (larger & fragile and very expensive medical equipment).

What's your favorite part about being a mover?

No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.

What training do you provide your crew members?

Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then our most experienced movers ( Courtney, Eric, Yusef, Azar, Kirk) have advanced training for loading moving vans.

Local Mover Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$125/hr
for 2 movers after 2 hr min