HireAHelper's Review Of PROMOVE - A Local Manhattan Moving Company
Manhattan, NY / Moving services within 10 miles
Booked on 4,540 moves through HireAHelper
1,205 Verified Customer Reviews
Open Today - 8:00 AM - 8:00 PM
13 years in business
Manhattan, NY / Moving services within 10 miles
Booked on 4,540 moves through HireAHelper
1,205 Verified Customer Reviews
Open Today - 8:00 AM - 8:00 PM
13 years in business
PROMOVE — Vetted & Verified by HireAHelper
To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including PROMOVE. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.
Moving with with PROMOVE
On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.
Credentials
Uniformed Crews:
PROMOVE Moving Reviews in Manhattan
These are real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.
Kate B
Robert and Seán were here right before the scheduled time and got right to work. They definitely knew how to do the job efficiently. Both were super friendly and communicative and despite the HOT day kept right on going til the end. Couldn’t have asked for more. Highly recommend this company.
Richard D
The guys were awesome. On time and worked hard. Great price. Highly recommended.
Michael B
Great communication from the time we booked till the job was finished. Kirk called and got a good idea of what I had and what we needed, in advance. I asked for packing tips and best size/weight for boxes etc. This made it so much easier, knowing the best box size/weight combination to pack, so the job ran smooth.
Kirk gave some advice after I texted him a pic of the packed truck to make it a bit more secure for the trip up.
Kirk kept me updated with an ETA as he was on a prior job. All the guys arrived within the one hour time frame, as promised! But one of the guys showed up earlier than the texted time... but instead of waiting for Kirk (as instructed), he jumped right in and hustled from the moment he arrived. It was Hot, humid and mid-day for a 6th floor walk up. They looked out for all the stuff and even though it was labeled, when it was fragile, he said we treat everything as if it's fragile. Great job Guys!!!
Bottom line:
They called after the job was booked.
They answered all my questions.
They kept me posted on the day of.
They arrived with in the scheduled arrival time window.
They kept me updated on their ETA.
Everyone worked hard from the moment they arrived.
They worked well together.
They looked out for my stuff.
Put everything where we asked.
Took good care of our stuff, all along the way.
Finished on time and I was happy to work with them!
And we would absolutely hire them again!
Lydia G
They worked hard but they weren’t very professional or experienced. They did not bring any tools or equipment. I felt like I hired some random people as opposed to an organized company.
Peter F
They showed up on time, worked hard and were pleasant. I'd use them again.
Peter F
Arrived early.
Worked hard and fast.
Polite and friendly.
I would use them again.
Service Area
We handle moves within 10 miles of Manhattan, NY 10016.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
Your move date is set! Contact for details and any necessary instructions
What can a customer expect on moving day if they hire you?
We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.
How should a customer prepare for moving day?
Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.
What types of moves have you handled?
Local, Long distance, Office, Commercial, Specialty moves (larger & fragile and very expensive medical equipment).
What's your favorite part about being a mover?
No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.
What training do you provide your crew members?
Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then our most experienced movers ( Courtney, Eric, Yusef, Azar, Kirk) have advanced training for loading moving vans.
Local Mover Policies
Same Day Moves
We charge an extra 10% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 7:00 PM |
| Monday: | 8:00 AM - 8:00 PM |
| Tuesday: | 8:00 AM - 8:00 PM |
| Wednesday: | 8:00 AM - 8:00 PM |
| Thursday: | 8:00 AM - 8:00 PM |
| Friday: | 8:00 AM - 8:00 PM |
| Saturday: | 8:00 AM - 8:00 PM |