PROMOVE - A Local Manhattan Moving Company
Manhattan, NY / Moving services within 10 miles
Booked on 4,400 moves through HireAHelper
1,169 Verified Customer Reviews
Open Today - 8:00 AM - 8:00 PM
13 years in business
Manhattan, NY / Moving services within 10 miles
Booked on 4,400 moves through HireAHelper
1,169 Verified Customer Reviews
Open Today - 8:00 AM - 8:00 PM
13 years in business
One of Manhattan's Favorite Moving Companies
A Note from HireAHelper
We love working with PROMOVE because they pride themselves in taking care of their Manhattan, NY neighbors. After several years moving in and around Manhattan we believe you'll love working with them too!
Relocation with PROMOVE
Your experienced movers are mostly Actors, Singers, Musicians and Artists supplementing our income. On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.
Credentials
Uniformed Crews:
Moving Reviews
Real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE.
Kara K
These guys were awesome! They were extremely flexible and helpful. They also reserved a parking spot for us, which was extremely helpful in New York. All of my stuff was up a fourth floor walk up in less than 2 hours. Would absolutely hire again!
Zak E
I had a good-but-not-great experience with these guys, but it seemed as though it was outside of the norm for it to not be great. They showed up on time and were super friendly. When they saw what I had, one of them said, “You hired three of us, but I think this is a two person job. If you want to save some money, I’ll leave...even if the job takes an extra hour, it’ll cost the same.” That worked for me, so he headed out.
Unfortunately, one of the guys who remained was brand new, and he was a bit slow, and didn’t seem to be working with the same urgency as the other. The job that they’d estimated would only take around 2 hours, 3 at the most, ended up taking almost 4. But, to their credit, when I spoke to the company, they only charged me for 3 hours and said they would assess things with the new employee.
So, all in all the experience was very good, despite some minor setbacks. Everyone I talked to was professional, kind, and very helpful. And the issue of taking more time than estimated (which seemed to be an unusual situation) was addressed quickly and professionally. Overall, I would still definitely recommend them!
Matthew Z
The three gentlemen that helped us move we're very professional, friendly, and extremely helpful. They moved all of our large pieces of furniture down the flights of stairs and they packed the truck very logically so that everything fit with no need for strapping everything down. They took great care with our items and we couldn't thank them enough!
Would highly recommend PROMOVE and HireAHelper!
Kate B
Robert and Seán were here right before the scheduled time and got right to work. They definitely knew how to do the job efficiently. Both were super friendly and communicative and despite the HOT day kept right on going til the end. Couldn’t have asked for more. Highly recommend this company.
Richard D
The guys were awesome. On time and worked hard. Great price. Highly recommended.
Michael B
Great communication from the time we booked till the job was finished. Kirk called and got a good idea of what I had and what we needed, in advance. I asked for packing tips and best size/weight for boxes etc. This made it so much easier, knowing the best box size/weight combination to pack, so the job ran smooth.
Kirk gave some advice after I texted him a pic of the packed truck to make it a bit more secure for the trip up.
Kirk kept me updated with an ETA as he was on a prior job. All the guys arrived within the one hour time frame, as promised! But one of the guys showed up earlier than the texted time... but instead of waiting for Kirk (as instructed), he jumped right in and hustled from the moment he arrived. It was Hot, humid and mid-day for a 6th floor walk up. They looked out for all the stuff and even though it was labeled, when it was fragile, he said we treat everything as if it's fragile. Great job Guys!!!
Bottom line:
They called after the job was booked.
They answered all my questions.
They kept me posted on the day of.
They arrived with in the scheduled arrival time window.
They kept me updated on their ETA.
Everyone worked hard from the moment they arrived.
They worked well together.
They looked out for my stuff.
Put everything where we asked.
Took good care of our stuff, all along the way.
Finished on time and I was happy to work with them!
And we would absolutely hire them again!
Service Area
We handle moves within 10 miles of Manhattan, NY 10016.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
Your move date is set! Contact for details and any necessary instructions
What can a customer expect on moving day if they hire you?
We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.
How should a customer prepare for moving day?
Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.
What types of moves have you handled?
Local, Long distance, Office, Commercial, Specialty moves (larger & fragile medical equipment).
What's your favorite part about being a mover?
No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.
What training do you provide your crew members?
Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then more experienced movers ( Courtney, Eric, Yusef, Azar, Ken) have advanced training for loading moving vans.
Local Mover Policies
Same Day Moves
We charge an extra 10% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 5:00 PM |
| Monday: | 8:00 AM - 8:00 PM |
| Tuesday: | 8:00 AM - 8:00 PM |
| Wednesday: | 8:00 AM - 8:00 PM |
| Thursday: | 8:00 AM - 8:00 PM |
| Friday: | 8:00 AM - 8:00 PM |
| Saturday: | 8:00 AM - 8:00 PM |