HireAHelper's Review Of PROMOVE - A Local Manhattan Moving Company
Manhattan, NY / Moving services within 10 miles
Booked on 4,459 moves through HireAHelper
1,184 Verified Customer Reviews
Open Today - 9:00 AM - 5:00 PM
13 years in business
Manhattan, NY / Moving services within 10 miles
Booked on 4,459 moves through HireAHelper
1,184 Verified Customer Reviews
Open Today - 9:00 AM - 5:00 PM
13 years in business
PROMOVE ā Vetted & Verified by HireAHelper
To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform ā including PROMOVE. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.
Moving with with PROMOVE
Your experienced movers are mostly Actors, Singers, Musicians and Artists supplementing our income. On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.
Credentials
Uniformed Crews:
PROMOVE Moving Reviews in Manhattan
These are real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.
Evan S
They were on time, worked hard. Communicated with me throughout the move. Did a great job and would definitely use that same team again! Thanks for making a stressful task go so smoothly!!
Rachael M
Timely arrival, very organized and worked very quickly. They finished the job in less time than I requested. I drove almost 900 miles after they loaded my U-Haul and everything was intact upon arrival. They offered an excellent rate and it was well worth it.
Kyle O
PROMOVE was great. Had our rental truck unloaded into our new apartment very quickly and professionally. Would use them again!
Lucas P
The helpers were very collaborative and hard working. My only complaint is about some scratches on the floor and the furniture; they could have taken a little bit more of precaution while moving heavy items. I think that's also on me for not been paying attention to the details.
Gurhan U
It was the worst moving process ever experienced. Unprofessional staff, lack of communication, non-existent care to your furniture/property are the few issues I can think of. Damage claims are still outstanding. Iām not even mentioning an unacceptable treatment by the movers/staff during the process. Absolutely not recommended!
Everyone else please also see reviews above and below
Kim B
Was in NC when I needed to find some help in NY. Thanks to the reviews and ease of securing the help, our move was a success.Thanks
Laura S
These guys showed up 10 minutes early and moved everything into my fourth floor walk up in the midst of an hour. They were polite, courteous and even helped us dissemble and assemble furniture to get it through the door. Will definitely be using these guys when we move out!
Wanda L
The movers were punctual, professional and respectful. I would recommend them.
Melissa G
Dee and his colleague (forget his name!) were fantastic today. They were exactly on time and ready to work. The job at hand was not an easy one (down four flights, then up three) with extremely heavy furniture and they handled it so well. They were respectful, kind, and complete professionals. I tipped generously, but I hope they also get the recognition they deserve from PROMOVE! Dee, especially, is so wonderful - five stars all around.
Sam F
I booked them for two hours but they managed to get everything up a flight of stairs in under a hour. Fast, fun, professional, I loved working with ProMove!
Service Area
We handle moves within 10 miles of Manhattan, NY 10016.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
Your move date is set! Contact for details and any necessary instructions
What can a customer expect on moving day if they hire you?
We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.
How should a customer prepare for moving day?
Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.
What types of moves have you handled?
Local, Long distance, Office, Commercial, Specialty moves (larger & fragile medical equipment).
What's your favorite part about being a mover?
No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.
What training do you provide your crew members?
Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then more experienced movers ( Courtney, Eric, Yusef, Azar, Ken) have advanced training for loading moving vans.
Local Mover Policies
Same Day Moves
We charge an extra 10% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 5:00 PM |
| Monday: | 8:00 AM - 8:00 PM |
| Tuesday: | 8:00 AM - 8:00 PM |
| Wednesday: | 8:00 AM - 8:00 PM |
| Thursday: | 8:00 AM - 8:00 PM |
| Friday: | 8:00 AM - 8:00 PM |
| Saturday: | 8:00 AM - 8:00 PM |