HireAHelper's Review Of PROMOVE - A Local Manhattan Moving Company

(4.9 out of 5 / 1,184 reviews)

Manhattan, NY / Moving services within 10 miles

Booked on 4,459 moves through HireAHelper

1,184 Verified Customer Reviews

Open Today - 9:00 AM - 5:00 PM

13 years in business

Manhattan, NY / Moving services within 10 miles

Booked on 4,459 moves through HireAHelper

1,184 Verified Customer Reviews

Open Today - 9:00 AM - 5:00 PM

13 years in business

 

PROMOVE — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including PROMOVE. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with PROMOVE

Your experienced movers are mostly Actors, Singers, Musicians and Artists supplementing our income. On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

PROMOVE Moving Reviews in Manhattan

These are real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
1,184 reviews
92%
5%
1%
1%
1%

Dan S

(5) 7/28/2017 Hoboken

Breeze and Rick came to help me from PROMOVE, and they did a great job. Reached out shortly after the reservation via text to confirm, kept me posted on their travel to me, got there early, jumped right into the work, and just hammered away until we finished. Total respect for these guys. They took care of my stuff, worked efficiently, and kept the task fun with some light-hearted banter. I'd totally ask their help again in the future. Impressed.

Robert W

(4) 7/17/2017 Middle Village

Was very helpful; excellent worker; arrived early and respectful of property

Nancy S

(4) 7/22/2017 Ridgewood

On time, quick, careful and nice guys

Kristin O

(5) 7/17/2017 Brooklyn

The two movers texted me ahead of their arrival and showed up on time. They worked very hard, including moving a 1926 antique victrola (it's very heavy) down four flights of stairs. They did a great job with taking care of my things and were very polite. I would definitely recommend them again.

Ryan B

(5) 7/3/2017 Long Island City

The movers were on time and worked quickly.

Seth K

(5) 7/3/2017 Manhattan

Would use them again. Very reliable and professional.

Stratten W

(5) 7/2/2017 Jersey City

Highly recommend these guys. I had to clear out of a storage unit before closing time, and they made it happen in less than 90 minutes.

Thomas W

(5) 7/1/2017 Manhattan

I moved into a 6th floor walkup from Atlanta (where we don't really have walkups). Planning the move was so stressful. Deciding what to take and not take was daunting. As I packed, I thought "how will this get up the stairs?" Hiring two great guys from Promove saved me. Both showed up within the given window (one exactly at 3, and the other a half hour later) and were ready to attack it. They made good suggestions and were open to mine. I booked for three hours and we did it in 75 minutes. Now, you'd think I'd want a credit back for the unused time, but nope. It's money well spent. Promove is like hiring more friends to help you move. Highly recommended.

Miles E

(5) 7/1/2017 Brooklyn

Prompt, friendly, effective!

Aileen S

(5) 7/2/2017 Bronx

Kirk & Andrew, thank you. You helped make a difficult family experience less painful. All the best to you and yours.

Get To Know Us

What can a customer expect after booking with you?

Your move date is set! Contact for details and any necessary instructions

What can a customer expect on moving day if they hire you?

We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.

How should a customer prepare for moving day?

Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.

What types of moves have you handled?

Local, Long distance, Office, Commercial, Specialty moves (larger & fragile medical equipment).

What's your favorite part about being a mover?

No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.

What training do you provide your crew members?

Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then more experienced movers ( Courtney, Eric, Yusef, Azar, Ken) have advanced training for loading moving vans.

Local Mover Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee

Hours

Sunday: 9:00 AM - 5:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$115/hr
for 2 movers after 2 hr min