HireAHelper's Review Of PROMOVE - A Local Manhattan Moving Company

(4.9 out of 5 / 1,184 reviews)

Manhattan, NY / Moving services within 10 miles

Booked on 4,459 moves through HireAHelper

1,184 Verified Customer Reviews

Open Today - 9:00 AM - 5:00 PM

13 years in business

Manhattan, NY / Moving services within 10 miles

Booked on 4,459 moves through HireAHelper

1,184 Verified Customer Reviews

Open Today - 9:00 AM - 5:00 PM

13 years in business

 

PROMOVE — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including PROMOVE. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with PROMOVE

Your experienced movers are mostly Actors, Singers, Musicians and Artists supplementing our income. On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

PROMOVE Moving Reviews in Manhattan

These are real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
1,184 reviews
92%
5%
1%
1%
1%

Dan B

(5) 6/30/2017 Manhattan

Fantastic, all around. Great communication prior to the job, arrived early and did a great job moving several heavy pieces. I highly recommend them.

Arlen W

(5) 6/28/2017 Brooklyn

Very professional and got the job done quickly! We're excellent.

Kristina P

(5) 6/27/2017 Manhattan

Quick move!

Lauren D

(5) 6/26/2017 Manhattan

On time, professional. Did a good job loading my U-Haul with the contents of my 1 bedroom apartment. No damage or breakage. Would definitely use again.

Kevin H

(5) 6/26/2017 Ridgewood

Fantastic, friendly movers. On time, prepared, hard working. I'd recommend them in a second.

Cheryl K

(5) 6/26/2017 Manhattan

The movers were on time, prepared, worked hard, were respectful of my property and I would use them again.

Julissa G

(5) 6/26/2017 North Bergen

They did an excellent job!!! They were professional and efficient. Highly recommended

Charlotte M

(5) 6/20/2017 Manhattan

Promove was amazing! They arrived right at the top of the hour and unloaded my entire car into my 4th floor walkup in about 40 minutes. They were super nice, very respectful and extremely efficient.

Jennifer P

(5) 6/19/2017 Astoria

They were fantastic. One guy showed up 45min late, but the one who showed up on time got to work immediately and almost completed the whole job alone. They got everything packed in under 2 hours, nothing moved around during my 16 hour drive! Would highly recommend.

Mover's response:
Though we generally arrive at the beginning of the 1 hour window it is still an arrival window of 60 minutes so while not up to our usual standard of arrival, the helper was not technically "late". Apologies nonetheless, he had childcare issues that morning as his usual sitter had an emergency. Kirk, team lead and moving truck clairevoyant
- PROMOVE

Laura W

(5) 6/12/2017 Manhattan

They were great! They were on time and very fast. They packed everything in less than 2 hours and knew exactly how to load the truck. Would definitely use them again!

Get To Know Us

What can a customer expect after booking with you?

Your move date is set! Contact for details and any necessary instructions

What can a customer expect on moving day if they hire you?

We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.

How should a customer prepare for moving day?

Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.

What types of moves have you handled?

Local, Long distance, Office, Commercial, Specialty moves (larger & fragile medical equipment).

What's your favorite part about being a mover?

No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.

What training do you provide your crew members?

Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then more experienced movers ( Courtney, Eric, Yusef, Azar, Ken) have advanced training for loading moving vans.

Local Mover Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee

Hours

Sunday: 9:00 AM - 5:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$115/hr
for 2 movers after 2 hr min