24 Hour Moving and Storage, LLC - A Local Colorado Springs Moving Company

(4.8 out of 5 / 96 reviews)

Colorado Springs, CO / Moving services within 30 miles

Booked on 445 moves through HireAHelper

96 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

10 years in business

Colorado Springs, CO / Moving services within 30 miles

Booked on 445 moves through HireAHelper

96 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

10 years in business


One of Colorado Springs's Favorite Moving Companies

A Note from HireAHelper

We love working with 24 Hour Moving and Storage, LLC because they pride themselves in taking care of their Colorado Springs, CO neighbors. After several years moving in and around Colorado Springs we believe you'll love working with them too!

Relocation with 24 Hour Moving and Storage, LLC

24 Hour Movers provides affordable moving and packing services to new and existing residents of this great state of Colorado. We also provide furniture assembly services. Big and small, we do it all! Locally owned and operated since 2014.

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Credentials

Licensed Business:
License Number
HHG-00569
Issuing City
Colorado Public Utilities Commission
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Complete Coverage Ins Agency
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Complete coverage insurance agency
DOT:
MC #
DOT #
3334190
State Lic/Cert Name
HHG-00569
State Lic/Cert Number
HHG-00569

Moving Reviews

Real Colorado Springs area customers. Unedited, unfiltered reviews of 24 Hour Moving and Storage, LLC.

4.8
96 reviews
92%
3%
2%
2%
1%

Sara R

(5) 10/14/2020 Peyton

Nate & Michelle were AMAZING!!! I would absolutely recommend them to my friends & family!

Mover's response:
Thank you!
- 24 Hour Moving and Storage, LLC

Alyssa R

(1) 10/10/2020 Colorado Springs

As we used your service in Maryland on the front end of our move, we were confident that the wonderful experience and superior efficacy would be repeated in Colorado. This was not the case. The owner of 24 Hour Moving was one of the two on site for my move. (I discovered this later). I wish to share with you the many, many incidents that occurred during the move. Each of these individually made for a unacceptable experience but together explain my reasons for sharing you cease your business relationship with this company.

1) Movers arrived late. 8:10 am
2) The owner began complaining that the apt was on the 3rd level. He researched our request in which he found that it was disclosed previously and the additional charge was assessed.
3) Movers arrived without face masks. (State mandated) Both were instructed to go back and get masks.
4) When returning at 8:20 am, the owner began to share his personal opinions that masks do not work and that it was useless. My daughter shared she still needed them to wear them.
5) My daughter returned upstairs to inform me of this interaction. She was crying and furious at this unprofessional interaction. (2 of the 3 of us are high risk and take the law and mandate for our safety as priority)
6) Movers made the first load at 8:30 am. When the owner arrived with first load, I shared that I was aware of the interaction, told him that it is inappropriate, and told him to just do his job.
7) After viewing their slow pace and only carrying one box at a time or jointly carrying pieces of furniture that were not heavy, I shared that we have a dolly in the truck to increase their pace. Their response was that they were faster carrying boxes themselves.
8) Several times the owner called on his phone to his wife to research our request.
9) Masks would be taken off outside walking then they would put the box down outside the door to put back on their mask to enter the apt. This took enormous amount of double time.
10) At 9:55 am, the owner shared that they were originally scheduled to end at 10:00 and were not done. Ask if I would pay for more time. I shared no. I shared finish the job. He said he would not work for free. I shared I would not be paying more. He stated that he would be stopping at 10:00. I stated get up all of the furniture first. He left.
11) He returned empty handed and stated that it is 10:00 and he wanted me to release his funds for payment. I stated I would not be doing this until I call your company. He said he would not leave the premises. I said fine, wait downstairs. He said he would be calling the sherriff. I said fine.
12) He went downstairs and then threatened my daughter of calling the police because of me. He instructed the other worker to drop the box he had and not do anything more. This worker did drop on a grassy area.
13) While he was downstairs, I did release payment and felt pressured to do so.
14) When they left, they left an empty Coke bottle on the grass.

The entire interactions throughout the day seemed very purposeful. He definately was gaging his slow pace for additional monies. We know this to be true as the packing of this truck only took 1 hour 20 minutes in Maryland. My daughter has moved using these moving services prior and always finished well before the 2 hours (even from another 3rd floor level) After the movers left, I had to call others to help support finishing the unloading of truck. They left 1/3 of the load.

Mover's response:
We apologize you feel this way about your move. We hope that you have better luck in the future with other moving companies.
- 24 Hour Moving and Storage, LLC

Daniel E

(5) 9/25/2020 Colorado Springs

Job well done

Mover's response:
Thank you!
- 24 Hour Moving and Storage, LLC

Terri K

(5) 9/26/2020 Colorado Springs

Great job. These helpers exceeded all expectations. Will use again.

Mover's response:
Thanks!
- 24 Hour Moving and Storage, LLC

Steven S

(5) 9/12/2020 Pueblo

Prompt, efficient and very friendly!

Megan A

(5) 9/21/2020 Colorado Springs

James and Dawson were amazing help. They were extremely kind and polite, showed up early and finished on time. I was extremely pleased with the service and would use them again. Highly recommend!

Mover's response:
Happy to help!
- 24 Hour Moving and Storage, LLC

Michelle G

(5) 9/18/2020 Colorado Springs

Great job and very friendly

Mover's response:
Thanks!
- 24 Hour Moving and Storage, LLC

Kevin M

(5) 9/1/2020 Colorado Springs

An excellent experience and move!! I will use them again in the future!

Mover's response:
Thank you!
- 24 Hour Moving and Storage, LLC

Darrell S

(5) 8/25/2020 Colorado Springs

Great experience.

Mover's response:
Thanks
- 24 Hour Moving and Storage, LLC

Kevin N

(5) 9/5/2020 Colorado Springs

Both helpers went about and beyond expectations. They moved me on the hottest day of the year, it was 100 degrees that day, and they never once were anything other than professionals. I would definitely use this service again.

Mover's response:
Thank you!
- 24 Hour Moving and Storage, LLC

Service Area

We handle moves within 30 miles of Colorado Springs, CO 80923.

We also service the Wheat Ridge, Pueblo, and Guffey areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

@24 Hour Movers we provide five star service without the price. Our business model enables us to allow you to save in comparison to the other companies while still getting the same level or better of service.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
[varied pricing/options by location]
Furniture dolly or straps:
Standard furniture dolly typically used for commercial moves, (upon request, no fee)
Hand tools for assembly:
Allenn wrench, screw drivers, etc., ($10.00/ea.)
Hand truck:
Standard hand truck and appliance dolly [varied pricing/options by location]
Plastic wrap:
Plastic Wrap for Wrapping furniture, ($45.00/ea.)
Rope:
upon request, no fee

Hours

Sunday: 12:00 AM - 11:00 PM
Monday: 12:00 AM - 11:00 PM
Tuesday: 12:00 AM - 11:00 PM
Wednesday: 12:00 AM - 11:00 PM
Thursday: 12:00 AM - 11:00 PM
Friday: 12:00 AM - 11:00 PM
Saturday: 12:00 AM - 11:00 PM
Hourly Price
$102/hr
for 2 movers after 2 hr min
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