Elite Moving Service Co LLC - A Local Phoenix Moving Company

(4.4 out of 5 / 1,205 reviews)

Phoenix, AZ / Moving services within 60 miles

Booked on 5,869 moves through HireAHelper

1,205 Verified Customer Reviews

Open Today - 8:00 AM - 5:00 PM

6 years in business

Phoenix, AZ / Moving services within 60 miles

Booked on 5,869 moves through HireAHelper

1,205 Verified Customer Reviews

Open Today - 8:00 AM - 5:00 PM

6 years in business


One of Phoenix's Favorite Moving Companies

A Note from HireAHelper

We love working with Elite Moving Service Co LLC because they pride themselves in taking care of their Phoenix, AZ neighbors. After several years moving in and around Phoenix we believe you'll love working with them too!

Relocation with Elite Moving Service Co LLC

Elite Moving Service Co. is a professional moving company with a reputation for delivering outstanding service for over ten years. All of our movers are trained and certified in the proper moving techniques.

Credentials

Licensed Business:
License Number
1942803
Issuing City
Phoenix
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Hartford
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Amtrust
MC#/DOT#:
MC #
1347356
DOT #
2891526
State Lic/Cert Name
State Lic/Cert Number

Moving Services

Move Help

Day Labor

Moving Reviews

Real Phoenix area customers. Unedited, unfiltered reviews of Elite Moving Service Co LLC.

4.4
1,205 reviews
76%
8%
4%
7%
5%

Hugh M

(5) 7/13/2021 Sun City West

They arrived on time and worked straight for 3 hours to unload our 26foot UHaul truck. Nothing was broken or scratched. They worked hard in 108 degree temperatures.

Vanessa P

(1) 7/5/2021 Phoenix

I was extremely disappointed with Elite Staffing Services, who was anything but elite in the service they provided. They only thing they were Elite at was being late, slow and unprofessional. I reserved them to move me out of my residence to just load my uhaul. They never called to confirm, so I initially had to call them to make sure they would be at my place. I was on a tight timeline as I was moving out of state and the very next morning had another company due to unload my truck. I called about 7 days prior to the date of service and confirmed date and arrival time. I reserved an arrival window of 9-10 a.m. and established service for 2 hours with 2 movers. At 9:15 a.m. on the day they were to arrive, I received a call from their office stating they wouldn't be able to arrive until later that afternoon. I said that would not work as I was on a schedule and had a long drive to another state. The gal that called was apologetic and said she would try her best to get someone over earlier. The two movers arrived at about 11:30 a.m. and neither gentleman spoke English, nor understood English. While they were cordial, they were terrible at their job. They were extremely slow, did not understand what I was asking them to load and not-load and did an awful job at packing the truck. I asked them to assess all the rooms and items and boxes that needed to be loaded before they started but they would not and just started taking the closest room to the door first. This left a very inefficient loading job in the truck. After two hours, I received a text message stating that if I needed to add an additional hour, I had to click on the link and fill out the form and pay for additional hours. I asked the guy if one more hour would be enough and he said yes. So, I proceeded to fill out the link and pay and it was odd how much slower they continued. After the third hour, only about 2/3 of the job was completed and it didn't look like the rest of my furniture would fit on the truck. Someone from the company then called me directly and said they couldn't continue to work to finish the job. I said I could pay for another hour if necessary, but he was adamant that since I already completed the form, it closed out the ticket and I could not extend the time any further. I was furious and was left with an unfinished job, and delayed by several hours. I then had to ask for help from other family members who then had to unload part of the truck and load it in order to fit the remaining items. I don't even know what I paid for since I ended up doing so much work. The guy who had called me was extremely rude and didn't even care that they were late to begin with. Moving is stressful enough and this was by far one of the worst experiences I have ever had with a moving company. Bottom line, if you're going to risk using this company for moving, make sure your timeline is flexible and book triple the hours it should take. Also, make sure you have a truck twice the size you need in order to get everything in one load. So disappointing and I would not recommend this company to anyone for a moving job. While the two men who did the moving were not rude, they did not do an adequate job, were slow, and moved multiple wrong items because of the language gap. After driving all night and into the early morning, I had three hours before the next company was due to unload my truck and was able to get only two hours of sleep after an extremely long and stressful day. To my surprise, many things were unloaded at my destination that I had specifically asked not to be moved. Anything but Elite. I really wish the company had offered to make it right, refund my expenses or at the very least an apology, but I received nothing except accusing me of filling out a form I shouldn’t have. Hire at your own risk. And I truly hope if you do use them, you have a much better experience than I did.

Bill H

(2) 7/12/2021 Chandler

unprepared for job 'they had no dolly so it took alot longer to unload my truck and i was charged extra for thier unprepared workers. never use them again

Omar N

(1) 7/3/2021 Tempe

They damage the furniture and run away with it.

Dan P

(5) 7/12/2021 Litchfield Park

The helpers were wonderful. Very efficient and prepared. Would definitely recommend.

Mike and M

(5) 7/10/2021 Chandler

We can't recommend Elite Staffing Services and their employees Jonathan and Michael enough!! First of all - communication with Elite was great. Second, not only did they showed up on time, they were early. Super friendly, funny and amazing guys. They jumped right to work, unloading the pod we moved our belongings in from Seattle to Phoenix. They were totally prepared, worked non stop (we made them take drink breaks - it was on its way to being a 112 degree day.) They were super careful with our things AND our home. We would definitely use Elite again!

Terry Ann B

(5) 7/3/2021 Phoenix

The crew that assisted me were prompt, very polite and got the job done in half the time I requested. I only wish that the company paid the fellas more per hour and reimbursed their gas for assignment that are more than 30 minutes away.

Jeff D

(5) 7/12/2021 Arizona City

Jacob and Ray did a great job they showed up on time and paced the truck tight, they went out of their way doing little extra things we asked of them.

Trinh N

(5) 7/10/2021 The Colony

They were courteous and got the job done well. Would recommend to anyone looking for help when moving.

Omar N

(1) 7/5/2021 Tempe

I paid for 3 movers and they sent me 2 with no refund.
They also broke my furniture.
When I talked to the supervisor over the phone about the damage that happened, he stated everything is covered by insurance. Simply, it was a lie. Their treatment is like hit and run.

Service Area

We handle moves within 60 miles of 5800 N 19th Ave Unit 204, Phoenix, AZ 85015.

We also service the Tucson, Mesquite, Saint Louis, and Houston areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

We take pride in providing a stress-free, streamlined moving experience for our customers because we know that moving isn’t easy without professional help. We aim to provide a comfortable and stress-free experience through your entire moving process; from your first interaction with one of our consultants to the completion of your move.

What can a customer expect on moving day if they hire you?

Our moving specialists will ensure each item is handled with care and properly secured for safe transport to your new location. Our labor teams, local, and long-distance movers are trained to ensure that every customer experiences the best move possible.

How should a customer prepare for moving day?

Elite Moving Service Company knows that packing well is essential for any move. It can reduce stress to know you’re fully packed and ready to go before moving day. Our professional packing teams can provide custom packing solutions to you. So, whether you need just a few things packed, an entire home, or an entire commercial space, we’ve got you covered.

What types of moves have you handled?

Elite Moving Service Co. offers options for every budget. We’re here to carefully get your belongings moved safely. From labor only to full-service long-distance moves, we’re here to carefully move you where you need to go.

What's your favorite part about being a mover?

Striving to not only meet your expectations but exceed them, raising the bar for our industry. Our many years of experience have allowed us to understand the in’s and out’s of the process and its what we do.

What training do you provide your crew members?

Our movers are trained to protect your belongings and your home or facility– ensuring everything is damage-free at the end of your move.

Local Mover Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee
Hand truck:
[not available at all locations], (always included, no fee)

Hours

Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min