Superior Service - A Local Plano Moving Company

(4.8 out of 5 / 1,155 reviews)

Plano, TX / Moving services within 25 miles

Booked on 4,124 moves through HireAHelper

1,155 Verified Customer Reviews

Open Today - 10:00 AM - 8:00 PM

14 years in business

Plano, TX / Moving services within 25 miles

Booked on 4,124 moves through HireAHelper

1,155 Verified Customer Reviews

Open Today - 10:00 AM - 8:00 PM

14 years in business


One of Plano's Favorite Moving Companies

A Note from HireAHelper

We love working with Superior Service because they pride themselves in taking care of their Plano, TX neighbors. After several years moving in and around Plano we believe you'll love working with them too!

Relocation with Superior Service

We have the know-how and drive to make your move a success! Whether you are loading or unloading, packing or simply moving things around, we aim to provide the safest, fastest, most affordable professional moving services in the industry. Thank you and we look forward to having you as one of our thousands of satisfied customers.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Plano area customers. Unedited, unfiltered reviews of Superior Service.

4.8
1,155 reviews
89%
5%
2%
3%
1%

Emmanuel T

(2) 4/27/2013 Addison

Four days before the move, I rescheduled from afternoon to morning. When they did not show up, I called the owner, Danny. First he tried to say that my job was for the afternoon. Then he acknowledged that he "double-booked" me (I had a text to prove the time change). He agreed to send one more man for free. The crew did a good job. But at time of payment, he tried to count an additional hour (to make up for the free mover, maybe?). The lead mover sided with me so I did not end up paying extra. So, good movers, but poor management, borderline dishonest.

Mover's response:
Customer called to reschedule his move, our scheduling agent made the proper notes in our system but failed to change the actual service time. This has never happened before and we are making the necessary changes in our software to ensure that it never happens again. We did send 1 extra man free of charge for the first 3 hours. Customer was told that he would have to pay the regular 3 men rate for every hour after the 4th. NOTHING DISHONEST ABOUT THAT. We apologize for our tardiness. Thank you
- Superior Service

Scott C

(5) 4/26/2013 Dallas

On time and conscientious work.

Mover's response:
Thank you. We appreciate your business and look forward to working with you again.
- Superior Service

Michael H

(3) 4/6/2013 Allen

The movers showed up on time and were prepared for the job. I needed them to move from one apartment to another within the same complex. They required us to empty or remove the drawers from the dressers, which we did. they carried the dresser, but did not move the drawers. They moved the sofa, but not the cushions. I had hired them for two hours and I thought they could have done more within the allotted time. I am giving them an average rating because they did an average job. If I had to do it over, I would probably not use this service again. There are other movers who might be able to do the job better for a better price.

Mover's response:
JOB DETAILS: MOVE A 3 BEDROOM APARTMENT FROM A SECOND FLOOR UNIT TO A SECOND FLOOR UNIT WITHOUT A TRUCK, ACROSS THE LENGTH OF 2 FOOTBALL FIELDS WITHIN 2 HOURS WITH JUST 2 MEN. It was obvious that this was not possible so we moved all the items that we knew that the customer would have trouble moving on his own. We offered to stay to finish, he declined.
We will let you the reader decide if this customer's expectations were realistic.
Thank you.
- Superior Service

Tom W

(5) 4/2/2013 Little Elm

Movers were right on time and began work immediatley with little supervision and worked straight through for 3 hours straight. I would use them again on a future move,

Mover's response:
We aim to provide the safest, fastest, most affordable moving services in the industry and would like to thank all of our wonderful customers for allowing us to continue to fulfill their moving needs.
- Superior Service

Brad B

(5) 3/29/2013 Lewisville

These guys were fantastic. I actually arrived a little later than I planned, but they were there, ready to go, and even finished early. They focused on unloading all the heavy stuff first to make sure it was taken care of. They were fast, careful, and courteous. I would definitely recommend them again and I plan to use then for my next move as well!

Mover's response:
We aim to provide the safest, fastest, most affordable moving services in the industry and would like to thank all of our wonderful customers for allowing us to continue to fulfill their moving needs.
- Superior Service

Chelsea S

(5) 3/28/2013 Irving

Superior Service did a great job! They were about 30 minutes early and called to notify us of this. They worked efficiently and were done in the allotted time. I requested they bring dollied which they did. We plan to use them again when we move in a few months.

Mover's response:
Thank you for taking the time to review our performance. We really do appreciate your business and hope to hear from you again.
- Superior Service

Janet M

(3) 3/8/2013 Mckinney

The two guys were nice...did an okay job; felt they could have moved more stuff in the two hours.

Mover's response:
We regret that you were not completely satisfied with our service. Please email us, and let us know how we can improve. We are constantly looking for ways to provide better service.
Thank you.
- Superior Service

Kyle T

(5) 3/1/2013 Lewisville

I have to say, I did not think I had much stuff to move...but when I realized I had more than I bargained for, I needed some movers. This company took care of everything and did it in great time. I recommend them very much. When I need to move again I know who I will be looking for.

Mover's response:
Thank you for allowing us the opportunity to exceed your moving needs.
We look forward to hearing from you again.
- Superior Service

Sharon B

(4) 2/21/2013 Plano

I hired three men for three hours to load a 16 foot "Packrat". Two arrived on time. One was about 5 minutes late. I have very tall ceilings so the stairs were about 1.5 stories high. They worked hard and did a very good job. My only concern would be that they were booked for another job at 2:00. Since we started at 11:00, that would have eaten into my 3 hours had they not finished early. I don't appreciate that kind of behavior on the part of the provider. The boys themselves were great.

Mover's response:
Our crews will NEVER leave a job early due to another job's start time. This issue was a misperception on part of the customer. We would have corrected this misperception if it had been shared with us.
NOTE: Our men do not share start times with our customers. If you overhear the men speaking about a following job, please disregard it. We have many crews working simultaneously that can cover for each other in the case that one is held up.
We thank you for your business.
- Superior Service

David K

(4) 2/7/2013 The Colony

Two movers showed up with dollies and worked hard for the time I requested. They called a few days before and said they would be a half hour late and then the day of show up another half hour late on top of that due to another job. Despite that hiccup I would still use them again since they are respectful with my stuff and work hard.

Mover's response:
Thank you. We appreciate your business, and hope to hear from you again.
- Superior Service

Service Area

We handle moves within 25 miles of Plano, TX 75075.

Get To Know Us

What can a customer expect after booking with you?

You will receive a call from us to verify all the information on the work order, and go over any questions that you may have.

What can a customer expect on moving day if they hire you?

A call when a crew is in route to your location. Once on-site we will do a quick walk-thru with you and get right to work.

How should a customer prepare for moving day?

Remove all the contents from any furniture that is being moved. If you have pets be sure to have a designate place where they can be kept during the move. If your moving date is draw to a close and you are have not fully packed you can always call us and we can have an experienced packer there the day before the move to help you be ready.

What types of moves have you handled?

We have moved everything from retail stores, offices and homes to fountains, music and sports equipment. We've also moved weddings, animals, college dorms, pods, pack rats, u-boxes, containers and a wide range of small trailers to big trucks. There nothing we have not seen before so if you have a doubt about an unorthodox situation don't hesitate to call us so we can offer a quick solution.

What's your favorite part about being a mover?

Being able to ease your worries about one of life's most stressful situations.

What training do you provide your crew members?

All of our crew member have at least 6 years of full-time moving experience, so you have a team of experienced, dedicated, moving professionals at your disposal for all your moving needs.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
upon request, no fee
Furniture dolly or straps:
We will always provide a furniture dolly free of charge., (always included, no fee)
Hand tools for assembly:
We will bring a genereal set of tools needed for assembly and disassembly., (always included, no fee)
Hand truck:
We will always provide a hand truck free of charge., (always included, no fee)
Plastic wrap:
We provide a small roll of plastic wrap at no charge. If more is needed a large roll is $20.00, (upon request, no fee)
Rope:
$10.00/ea.

Hours

Sunday: 10:00 AM - 8:00 PM
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$109/hr
for 2 movers after 2 hr min
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