Smart Move, LLC

(4.8 out of 5 / 3,754 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 14,158 moves through HireAHelper

3,754 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

19 years in business

Bailey, NC / Moving services within 60 miles

Booked on 14,158 moves through HireAHelper

3,754 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

19 years in business

Get to Know Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
3,754 reviews
92%
4%
1%
2%
1%

Subhash P

(5) 12/21/2022 Charlotte

Tashari and jimmy were amazing, would definitely recommend using smart move Charlotte!

Mover's response:
Thank you for the kind review, Subhash!
- Smart Move, LLC

Lynnette H

(3) 12/15/2022 Charlotte

They were a bit late to start the job and moved pretty slow. They were a bit careless with my things which were marked as fragile. A few of my items were damaged. The job could have been completed in 2 hrs and took significantly longer than that. They were just okay and considering the amount of money I paid I dont think I would use them again.

Joe C

(5) 12/18/2022 Longmont

Very efficient, kind and friendly. Highest recommendation!

Tony I

(2) 11/5/2022 Fort Collins

Our bed frame was missing the wheel's, we had to buy a new one. They gave us $100 to compensate. They put the legs on wrong on dinning table, so they took extra time to fix.

Willie J

(3) 12/19/2022 Charlotte

Movers were inexperienced in how to move heavy furniture, as a result drop a chest and damage it beyond repair also damage wall molding and scared and dinted hard wood flooring. The movers Tae was inpatient and in a hurry and more concerned about his personal agenda. The rating should be lower. Both movers need some more customer care attitude.

William H

(5) 12/18/2022 Davidson

T and Jimmy were great. They arrived on time and worked hard with some heavy lifting and finished unloading a 16’ pod ahead of time. A good experience and we would hire them again.

Mover's response:
So glad you got the Smart Move Charlotte experience! Thank you so much, William, for your kind review!
- Smart Move, LLC

Kristin S

(5) 12/18/2022 Charlotte

Amazing and so fast!!!!

Mover's response:
So glad we could help, Kristin! Thank you so much for the kind review!
- Smart Move, LLC

Nick C

(5) 12/16/2022 Charlotte

Jimmy was phenomenal and and it was blessing in disguise. Unfortunately, the partner he was with was incredibly unprofessional, but Jimmy profusely made sure he he guest received 1q/10 stars???! Awesome work!!!!

Mover's response:
Nick, we apologize for the lack of professionalism. So glad Jimmy maintained the Smart Move standard and assisted with your needs. Thank you for the honest review.
- Smart Move, LLC

Philip I

(5) 12/1/2022 Chapel Hill

Thank you!!!

Dan D

(5) 12/13/2022 Littleton

Was surprised how much they did within the 2 hrs.; had expected they would only get the heavy furniture. Appears they secured everything well. Hope the unloaders will be just as good.

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, and Arlington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[varied pricing/options by location]
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$60/hr
for 2 movers after 2 hr min
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