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Premium Moving Services, LLC

(4.5 out of 5 / 47 reviews)

Saint Paul, MN / Moving services within 51 miles

Booked 161 times through HireAHelper

47 Verified Customer Reviews

Open Today - 8:00 AM - 5:00 PM

3 years in business

Saint Paul, MN / Moving services within 51 miles

Booked 161 times through HireAHelper

47 Verified Customer Reviews

Open Today - 8:00 AM - 5:00 PM

3 years in business

About Us

We are dedicated to meet customer satisfaction, so providing quality moving services is a must, move at ease! We do Packing/Unpacking, Loading/Unloading

See more photos

Credentials

Licensed business:
License number
916516600024
Issuing city
Saint Paul
Insured business:
Policy number
Available Upon Request
Policy issuer
Scottsdale Insurance company
Uniformed crews:
I offer uniformed crew members :
Yes
Workers compensation:
Policy number
Available Upon Request
Policy issuer
Scottsdale Insurance Company
MC/State license:
MC #
121078
DOT #
3047943
State Lic/Cert Name
383025
State Lic/Cert Number
383025

Reviews

Real Saint Paul area customers. Unedited, unfiltered reviews of Premium Moving Services, LLC.

4.5
47 reviews
74%
11%
4%
6%
4%

Jessica L

(2) 8/8/2019 New Richmond

I ordered (day before due to last minute cancellation) and was surprised at the cost, but accepted due to the last minute ness. Just needed help unloading a truck. It took 20 minutes to load. Because of required 2 hour window, I inquired if I could have helpers who would help with assembly of furniture since I'd have them for extra time and due to the cost. The owner agreed to this. He did admit they might arrive later than the agreed window, but when I offered to move the window, he declined. The helpers showed up 2 hours late from the agreed upon time as they were delayed due to previous move and forgetting tools (after I had already given them an hour later than scheduled arrival window- so truly 3 hours late). The helpers were nice, but slow and unmotivated to move quickly. They attempted to assemble furniture, and didn't read instructions or ask for help (as instructed) and broke the two beds (the only furniture they attempted) before I stepped in and sent them home saying I really just needed stuff unloaded. They took food and snacks after they were done and then charged me overtime for their time eating. I told them I didn't have cash for a tip (after they had been tipped by my family without me knowing) and would get it to him through his boss, and the helper tried to get me to sign up and paypal him directly. They were nice and pleasant but I didn't pay for a friend, I needed fast, efficient, talented unloaders who could run a simple allen wrench since I was being charged. I got none of it. On time? Not even close Prepared? Nope, forgot tools (which were planned night before) and delayed arrival even more Work hard? Nope. 20 minute job in Iowa was an hour job here with younger, stronger, more professional workers here. Were they respectful of property and goods? No. They broke 2 brand new pieces of furniture, the only ones they attempted to assemble, by doing it incorrectly. They were respectful young men as a whole. Would I use them again? Absolutely not.

Mover's response:
Our apologies for the discrepancies but thee movers communicated with you their arrival time amd you wasn't on site for the most part, your mom was. You wasn't charge overtime, just the two hours payment was released through the system. One of bed was out together correctly and the other one had issue. From my understanding, the movers said you wanted to tip them but had no cash and ask them if they had vemoe but he had PayPal and cashapp and said you can sign up if you still wanted to tip. You offered the movers food and the truck was unloaded quickly and it was setting up the beds that took time.
- Premium Moving Services, LLC

Lynne B

(5) 7/24/2019 Saint Paul

Rodney and Jordan were very professional and efficient. I would certainly recommend them. Great assets for your company.

Mike O

(5) 6/19/2019 Osseo

Chester and his team were amazing - he did an amazing job moving some rather larger cumbersome objects down a turning staircase. Didn't think it could be done. Had a great attitude and was a pleasure to work with. Mike O

Donna L

(5) 6/8/2019 Minneapolis

They wrapped everything up with plastic and blankets. They took their time. It was very hot and it took longer than anticipated but did a good job

Mover's response:
It's was great working with you, please let us know if you need anything else, thanks!
- Premium Moving Services, LLC

Craig G

(5) 5/22/2019 Beldenville

I spoke with Chester to arrange services, and the two gentlemen who showed up to do the work were very good to deal with and handled my items carefully as if they were their own. They unloaded my shipment quickly and did a good job of putting the items where I needed them. Would definitely recommend them again!

Mover's response:
Thanks for hiring us, it was great working with you.
- Premium Moving Services, LLC

Kelly B

(1) 4/30/2019 Saint Paul

The guys were great. But the move cost me twice as much as the quote. I’d never use them again. I thought the first quote was expensive! But it cost me over$600 to move a fully packed up one br apartment into a pod. Ridiculous

Mover's response:
We didn’t quoted you. With dissembling the bed and table while loading everything into a small elevator and loading into a pod that wasn’t placed by the front of the building added time to clock.
- Premium Moving Services, LLC

STEVEN R

(5) 12/1/2018 Minneapolis

They did all I asked. Worked hard and were friendly.

Robert G

(5) 11/24/2018 Eden Prairie

I was satisfied with the loading and efficiency.

Mover's response:
Thanks for your business, it was great working with you.
- Premium Moving Services, LLC

Nancy O

(5) 11/6/2018 Lakeville

These guys were awesome. Happy, positive, and most of all seriously hard working. Would definitely use them again without a shadow of a doubt.

Mover's response:
The movers said it was great working with you, thanks.
- Premium Moving Services, LLC

Jim W

(4) 11/1/2018 New Richmond

Saved me a sore back. Thanks. Tipped $20.00 each.

Mover's response:
Thanks for the hire and tip, we appreciate it.
- Premium Moving Services, LLC

Service Area

We handle moves within 51 miles of 949 Schaller Drive South, Saint Paul, MN 55119.

Get To Know Us

What can a customer expect after booking with you?

You will be contacted to discuss you move in details

What can a customer expect on moving day if they hire you?

We will deliver the services order and make sure you’re pleased

How should a customer prepare for moving day?

Have everything ready, so the moving day going efficiently and smoothly

What types of moves have you handled?

We service both short and long distances moves of residential and commercial

What's your favorite part about being a mover?

Meeting people from different walks of life and giving them a satisfactory service

What training do you provide your crew members?

I train on communication, workmanship, professionalism and over all taking proper care of our customer’s belongings

Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Furniture dolly:
upon request, no fee
Hand tools for assembly:
upon request, no fee
Hand truck:
upon request, no fee
Plastic wrap:
$20.00/ea.
Rope:
$15.00/ea.

Hours

Sunday: (not available)
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Hourly Price
$80/hr
for 2 movers after 2 hr min
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