5 STAR MOVING - A Local Emeryville Moving Company
Emeryville, CA / Moving services within 85 miles
Booked on 4,299 moves through HireAHelper
Emeryville, CA / Moving services within 85 miles
Booked on 4,299 moves through HireAHelper
One of Emeryville's Favorite Moving Companies
A Note from HireAHelper
We love working with 5 STAR MOVING because they pride themselves in taking care of their Emeryville, CA neighbors. After several years moving in and around Emeryville we believe you'll love working with them too!
Relocation with 5 STAR MOVING
Questions about our services? Google 5-Star Moving to speak to us directly about job specific questions OR to get a more accurate price estimate! If you have any questions about booking us through HireAHelper vs. booking us directly, please reach out to us directly. We proudly earned the title of the best mover in El Cerrito in 2023 and stand among the nation's top-rated POD loaders. Our #1 priority is cleint satisfaction and cultivating a stress free moving experience. As a fully licensed and insured moving business, we prioritize cleint safety with comprehensive coverage, including workers' compensation. Beware of potential liability risks when choosing a company without this coverage. Choosing a moving company without workers' compensation coverage can expose clients to potential liability for on-site injuries. Opting for a service with comprehensive coverage, like 5 Star Moving, mitigates these risks, providing peace of mind during the moving process. Our prices reflect added protection for both clients and employees, and unlike competitors, we don't use subcontractors. Need a COI for your building or HOA? We provide that too. Rest assured, our movers undergo drug testing and background checks, ensuring your safety and peace of mind throughout the moving process.
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
Workers Compensation:
MC/State License:
Moving Reviews
Real Emeryville area customers. Unedited, unfiltered reviews of 5 STAR MOVING.
Chad S
Lucas and co were very professional. I am going to be honest they had a problem employee that caused a bit of trouble with his attitude and willingness on the day of the move, but was informed will no longer be employed by them. Lucas handled the situation very professionally and was extremely courteous, I would certainly recommend them as their conflict resolution skills are expert and the communication on their end was key. I appreciated doing business with them and would recommend them in the future. I know that all businesses have occasional problems but, it's what you do to correct the error that makes all the difference.
Neil C
They sent two guys who worked quickly and did a great job packing my relocubes. Although they did not have any moving equipment, they moved quickly and made good use of the time on the clock. I also appreciated that care was taken with my belongings to pack them securely. They actually came earlier than communicated but that wasn't really an issue.
Whit P
First class gentlemen. Strong. Smart. On time. Professional. Exceeded our expectations. Would recommend to any & everyone.
Scott W
These guys did a great job! I hired them to unload our pod. They were very flexible on timing and unloaded the pod up 3 flight stairs with lightning speed while maintaining appropriate care. Would absolutely recommend them for bay area moves.
Ruth H
Sorry to break their 5 star review, but although they did a good job, it does not deserve a 5 star. I called the contact person 3 days in advance and communicated our requirements, move size, as well as confirmed the moving time and that we need help assembling the furniture. On the day of move, they did not come at the time we agreed on. The number they provided was also not working. Only after calling HireaHelper did I get a response. They said their phone was broken the day before during a move, and therefore had a new number. That's all fine, but it would help if they could notify their customers of their number change. Also the contact person seemed to be clueless about my move as he couldn't recall any of my move information.
Furthermore, they told me that their worker just finished another move, is having lunch, and they will arrive asap. By the time they came, it was already 1 hour and 10 mins over our agreed time.
The 2 workers were very friendly and did a good job during the move, but it was evident that they were not professional movers, but rather college kids who's looking to earn a couple extra bucks during the weekend. They were also unable to help us put together the piece of furniture.
All in all, the movers were nice and friendly, and handled the move well, but everything else was not properly managed.
Brett M
Great team, responsive, and thoughtful. I would recommend, and will use again.
May want to show up with tools as needed, screw drivers, wrenches, just in case need to take apart things.
Mary W
Our original movers we booked were a no show. Lucas came to our rescue with in 90 minutes. What could have been a disaster was turned around by the quick response from Lucas. He arrived with a positive attitude and willing to stay no matter what it took. Mike & Mary Westbrook
Kristina J
Used for filling a 16' PODS container. Two guys that came were very nice, fast, and knowledgeable about how to load it. They got it completely loaded in an hour, way faster than I thought it would take. We have used professional movers in the past, and they were by far our favorite. They totally deserve their 5 star rating. Highly recommend.
Service Area
We handle moves within 85 miles of Albany, CA 94706.
We also service the North Highlands area - see below for more info.
Get To Know Us
What can a customer expect after booking with you?
After booking, you will receive an email that provides the phone number for 5-Star Moving. We do our very best to call clients within 48 hours. However, during the busy season sometimes it’s best to contact us if you want to go over your move details!
What can a customer expect on moving day if they hire you?
The movers will always call the day of your move if we are running at all behind, if you don’t hear from us this is usually a good sign, it means we are on track so try not to stress!
How should a customer prepare for moving day?
Having items well boxes is the #1 time saver and a sure way to keep your bill as low as possible. If you have 1 container, expect the move to take 2 to 3 hours. If you have 2 containers expect the move to take 4 to 6 hours. Remember - lamps, lamp shades, and small items should be boxed if you want them to arrive safely to your destination. Small items in general can increase the move time by double so having all these items in boxes really does help. Buy plastic wrap, straps and blankets for us.
What types of moves have you handled?
We on an average load of 60+ containers/month. Meaning our movers are extremely versed in the art of PODS loading. We also do truck work and have been in the moving industry for over 10 years. Some of our veteran loaders have been in the industry for 20+ years. Whoever shows up, rest assured you’re in good hands.
What's your favorite part about being a mover?
Our favorite part of being a mover is the satisfaction of a job done right. We see every day poorly loaded rental trucks and POD containers, we also see the frustration from those clients who have poor experiences. We love when the client is watching with his/her eyes wide open while we wrap their valued belongings.
What training do you provide your crew members?
All of our team members are carefully trained. They all know and understand the price of furniture and the value. Because of this, they take extra caution when loading your items. They also expect to have the right materials to do their job properly, this is why it’s important for you, the client, to always have the 3 essentials - plastic wrap, blankets and ratchet straps (NOT ROPE!).
5 STAR MOVING Moving Photos
Local Mover Policies
Same Day Moves
We accept same day requests at our normal rates.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 12:00 AM - 11:00 PM |
| Monday: | 12:00 AM - 11:00 PM |
| Tuesday: | 12:00 AM - 11:00 PM |
| Wednesday: | 12:00 AM - 11:00 PM |
| Thursday: | 12:00 AM - 11:00 PM |
| Friday: | 12:00 AM - 11:00 PM |
| Saturday: | 12:00 AM - 11:00 PM |