Movers in Schaumburg, IL
Our customer review rating is:
4.6 stars on HireAHelper.com
Make a reservation online:
- check our availability - instantly! We regularly update our schedule on HireAHelper.
- Secure your reservation. You aren't charged until 24 hours before your move.
- no cancellation fee if you cancel more than 24 hours before the job's start time.
NOTE: We just provide moving LABOR. We're assuming you're bringing the truck.
*(PROMOTION! PROMOTION!! PROMOTION!!! READ BELOW TO SEE OUR SPRING PROMOTION) ••••YOUR MOVE WITH US IS DAMAGE FREE OR YOUR ALLSTAR FEES ARE FREE•••• ***ASK ABOUT OUR MOVING BLANKETS THAT WE OFFER, OUR WALL AND FLOOR PROTECTION, AND OUR FULL PROTECTION PLAN SPECIAL, AND PACKING SERVICES!!!*** To our Allstar customers, We will give you Allstar service. We have experience lifting and loading large items. We have experience wrapping and loading fragile items. We have plenty of experience loading and unloading every type of truck, trailer, and pod. All of our helpers are …Read Moredrug tested upon suspicion. All of our helpers have GPS and are familiar with the Chicago area including the suburbs. We would not get lost and arrive on time. Our central location by the airport is an asset to our customers. We can travel to any part of the city or to any suburb at any time. Stairs? No problem! Large trucks? No problem! Early or late moves? No problem! We have crew members with background checks on our team. We provide the best labor and customer service. We will make sure you will feel like Allstar when you use our services. *(BY BOOKING US YOU WILL BE ELIGIBLE FOR THE ALLSTAR ROLL THE DICE GAME. IF YOU ARE LUCKY, YOU CAN WIN UP TO 30% OFF OF YOUR MOVE)(LIMIT TIME ONLY)••••REMEMBER, YOUR MOVE WITH US IS DAMAGE FREE OR YOUR ALLSTAR FEES ARE FREE•••• *(PROMOTION! PROMOTION!! PROMOTION!!! READ BELOW TO SEE OUR SPRING PROMOTION) ••••YOUR MOVE WITH US IS DAMAGE FREE OR YOUR ALLSTAR FEES ARE FREE•••• ***ASK ABOUT OUR MOVING BLANKETS THAT WE OFFER, OUR WALL AND FLOOR PROTECTION, AND OUR FULL PROTECTION PLAN SPECIAL, AND PACKING SERVICES!!!*** To our Allstar customers, We will g…Read Moreive you Allstar service. We have experience lifting and loading large items. We have experience wrapping and loading fragile items. We have plenty of experience loading and unloading every type of truck, trailer, and pod. All of our helpers are drug tested upon suspicion. All of our helpers have GPS and are familiar with the Chicago area including the suburbs. We would not get lost and arrive on time. Our central location by the airport is an asset to our customers. We can travel to any part of the city or to any suburb at any time. Stairs? No problem! Large trucks? No problem! Early or late moves? No problem! We have crew members with background checks on our team. We provide the best labor and customer service. We will make sure you will feel like Allstar when you use our services. *(BY BOOKING US YOU WILL BE ELIGIBLE FOR THE ALLSTAR ROLL THE DICE GAME. IF YOU ARE LUCKY, YOU CAN WIN UP TO 30% OFF OF YOUR MOVE)(LIMIT TIME ONLY)••••REMEMBER, YOUR MOVE WITH US IS DAMAGE FREE OR YOUR ALLSTAR FEES ARE FREE••••
|Sunday:||5:00 AM - 11:00 PM|
|Monday:||5:00 AM - 11:00 PM|
|Tuesday:||5:00 AM - 11:00 PM|
|Wednesday:||5:00 AM - 11:00 PM|
|Thursday:||5:00 AM - 11:00 PM|
|Friday:||5:00 AM - 11:00 PM|
|Saturday:||5:00 AM - 11:00 PM|
If you would like us to bring any of the equipment listed, make sure to put this request in your order details when placing your order. If additional fees are listed for this equipment, you must arrange payment for these items directly with us after your order is placed.
- Furniture dolly:
- We have a furniture dolly to help make the moves easier and to prevent injuries. [always included, no fee]
- Hand tools for assembly:
- We have the right tools to help assemble and unassemble your furniture. We work harder and most importantly, smarter. [always included, no fee]
- Hand truck:
- We offer no additional cost for basic equiptment. [always included, no fee]
- Plastic wrap:
- Let us know in advance, and we will love wrap your first 7 items. After the first 7 items, $5 large for items, $2 small for items. Any items not protected could compromise your insurance. [flat price, $25.00]
- Give us advance notice, and we will provide rope to tie down all everything. $10 for 10 feet of rope. Any items not protected may compromise your insurance. [flat price, $10.00]
304 Customer Reviews:
These reviews are from past customers who booked Allstar Movers through HireAHelper. Once the job is completed, each customer has the opportunity to leave an unfiltered, uncensored rating. Service providers have an opportunity to respond to these reviews if they choose.
All star Movers are excellent. They arrive on time and prepared. They are very professional and careful with the move. They worked so hard with no complaint and were willing to go over time I requested. I hired them three times so far and will never use anyone else again. Truly grateful they were available to help me!
the two guys that came out were on time and did a great job for us. rayshon was one and I cant remember the other helpers name. They worked hard and non stop. Very happy with them. We will need more help in a few weeks and I will use them again. I wish I had used allstar movers a few months ago when we needed help with our last …Read Moremove.
Had to addressed concerns about handling of goods. Loading onto storage POD and rental truck. Then the unloading of property and storage facility. It was cold that day and rushed. Placement of property in storage unit was another issue.Show Response
I apologize if everything go as expected. From my perspective, I thought we did fantastic. Anyone can check the weather on the 19th. It wasn't cold. It was 50 degrees in March, so that wasn't true right there. We took a last minute move in a hostile environment. You had 20' truck and a 16' pod and ordered three movers. Each mover had their own two wheeler dolly, furniture dolly, straps, tools including a drill, rope, and blankets that we didn't even charge you for them because the move was so large. My guys and I made three trips loading and unloading the truck and loaded your pod using my rope and bungee cords. The move took 10 hours. That's not a rushed move. The also brought up and disassembled and uninstalled your tanning bed, washer, and dryer. At the end of the we can't please every single person even though we try to. I will choose to let this go and help future customers.
~ Allstar Movers
The service was okay. I ordered them to arrive between 11am- 12pm they were there at 10am. That was an issue based on the time we could get into our new place. So we ultimately wasted an hour of them sitting in a car while we waited on our apartment to open. Broke our dresser by dropping it off the dolly. Not a huge deal as we p…Read Morelanned to replace it anyway. One guy was very pushy and insisted that we take certain things apart. I’ve moved professionally 6 times, many were full service and no one has ever taken these things apart. On the plus side, the price was reasonable and they were pretty quick.Show Response
Yes, they came early. They wanted to be on time. We don't charge anyone before the move time. They used a dolly which was promised. We do recommend taking the legs apart of a table to not only get through doors or having extra room on the truck, but also to insure that the legs off of the table does not break if it was to shift while in motion or to hit a wall coming through a hallway. We are glad they brought their tools, so you or the apartment building doesn't have any damages. You also said we were pretty quick, so even of you did wait on your apartment to open, it didn't affect you. We also have never broken the dresser we used to move on the dolly.
~ Allstar Movers
Allstar movers were a great asset for our move to SF. They answered the call when another mover bailed on us the day before the move. Adam was a one man whirlwind and picked our 1 bedroom in record time. The owner, Ray, also ended up making an appearance and helping out. Altogether a great experience during a hectic and stressfu…Read Morel move
I could not recommend a better moving company!!! They were on time, extremely efficient (I can’t believe how many boxes they carried in one trip) relaxed and fun to talk to, and got the job done in time. One mover hauled the stuff down stairs while the other mover packed. At first they didn’t think all of our stuff would fit int…Read Moreo our tiny POD, but they worked extremely hard to make it happen! The manager called me as soon as the job was complete to ask if everything went well. I could not be happier with my decision to hire All Star Movers. They exceeded my expectations and I would absolutely hire them again for any move. Thank you Josh and Hector!!!
Ray and his team did an excellent job today. Even though they were running a little behind at their previous job...Ray showed us the courtesy to call us to let us know that they would be a little late. They worked hard and they got our POD loaded in the 2 hours they had to do it. I would highly recommend them and we will surely …Read Moreuse them again on our next move! 5 STARS to Ray and his team!!!!
They were complaining from the start. Said things would not fit through doorways . They actually fit just fine.They did not put boxes where they were labeled to go.They were not careful kept nicking scratching newly painted walls even when objects were not large or perceptually heavy.Show Response
We did our best. Sorry we didn't live up to your expectations. We did not scratch your walls. If something doesn't fit, we are required to tell you itstead of forcing an item through the door and causing damage. You did like us on the review on 02/21/2018.
~ Allstar Movers
Ray and his team did an incredible job. They were able to unload the trailer on time and they were working fast and really hard. I have more than 10 stairs and that killed them but they never complained and I could see their sincerity in their help. Totally professional and ethical movers. They also helped me connecting the wash…Read Moreer and dryer and gave me some tips to safely connect the gas pipes to the dryer.
Movers arrived supposedly an hr early but never rang door bell. When I called them back they said they were waiting outside and that they wanted to be paid the extra hr for waiting. However they never rang the bell or called to advise of no access. The haggling went on for over a week. Only after legal threats did they refund th…Read Moree offer. I’ll never go in on the cheap again I’d rather pay the extra for professional movers than deal with this garbage. And to top it off the guys moving us didn’t have a clue on how to move a dresser or a couch....Show Response
We don't access to your credit card. Hireahelper does. We can't charge you for anything. The movers arrived. You live in a security building. We called multiple times. You never answered, so they sat outside waiting for you during below zero temperatures. The guys also finished the move in less than 2 hours. I still payed them for waiting on you, even though you were only charged for 2 hours.
~ Allstar Movers
Canceled on the day they were supposed to show up. Since I was supposed to be out of the house the next day (sold) this put us in a terrible position. No one should ever use this company.Show Response
I personally apologize for the inconvenience. One of my movers got hurt on a previous move. When I out called hireahelper immediately to accept the no show and get you another moving company before it was too late. I do apologize. I hope you have a great move.
~ Allstar Movers
First mover showed up promptly. Second mover turned off his phone and didn't show. Another mover was called. Took him 40 minutes to arrive. Meanwhile, first mover sat, waited, did nothing. Neither mover was prepared. Had no tape, plastic or dolley. Fortunately, I had one. Would definitely not recommend.Show Response
The mover that didn't show had a personal emergency. He is on leave until he is okay. The first mover brought he two wheeler dolly. You also have to request plastic wrap and extra supplies on your order. It was not on your invoice. These items cost fees. Also, you have to request piano moving also. My movers showed up, and they were expected to move a grand piano without warning. We require a 4 person minimun for piano moves as well. I am sorry for inconvenience. We will do better next time.
~ Allstar Movers
The day started with them being 20 minutes late but yet they charged for the full hour. They were not prepared for the job as they did not bring items that were requested in the booking process. They were extremely slow st moving our furniture. It seems like they were milking the clock since their next move was five hours after …Read Moreour move. I purchased blankets to wraps up some of my furniture and when unpacking the truck they had not wrapped the furniture I requested to be wrapped. I would not hire them again. The only thing they did accomplish was making everything fit in the truck.Show Response
I was personally on the move. Everything you said was 100% untrue. I took apart the legs of your table with my tools. I sent my secretary to buy you extra plastic wrap since you used my roll free of charge! I actually expected a 5 star review because of my hard work. I get 7-10 jobs a day. I don't need to milk your clock. If you live on the 3rd floor it usually takes longer.
~ Allstar Movers
The two movers arrived on time but damaged a few of our belongings. I’ve come to expect there to be some damage during moves but these guys were carving out my walls. One of them was clearly in no shape to be moving furniture for a living and I’ll be paying the money I saved on the hire for wall repair and furniture supplies.
Ray and Veronica were excellent! They were super nice and extremely helpful. Showed up within the hour timeframe and they defintely worked hard to get the job done. Extremely professional and took a lot of care with my belongings. Would highly recommend!
Had a white guy, white girl and a young black kid show up. The young black kid was fantastic and a hard worker. The white guy kept trying to make side deals with me by getting rid of the black kid and I could save money by using just him and the white girl. (I'm white by the way). He spent more time trying to wheel and deal …Read Morewith me than just moving my belongings into the house and garage. The girl seemed to be working hard too. When I said no, just keep moving my stuff in (we did go overtime), he seemed upset. After taking drawers out of a dresser to move the heavy piece upstairs, the white guy took everything out of the top drawer and put it on the counter in the garage. One certain box (which contained my mothers and grandmothers jewelry) is still missing. The other stuff in that drawer was put on the wooden desk in the garage. Funny thing is he did not empty the bottom drawer which was heaver with stuff. I firmly believe the white guy robbed me and I don't know if the white girl was in on it with him. He seemed anxious to get rid of the young black kid and make his own deals with me. After he unloaded my safe and I caught him going through some boxes, I told them to leave. I still have to pay for the services, but would think Alstar would compensate me somehow for sending me one, possibly two theives to unload my stuff from 3 pods into my house. So sad because they had such high ratings. Guess you can't always believe what you read on this site anymore. Never had a police report done because I have no proof - Just one of those feelings that they stole from me. I also found a cash box broken into that had some dollars that were burnt around the edges and signed by a bunch of us overseas. Friends long gone and now some special memories gone now too. I hope these clowns felt it was worth it. I will remember what he looks like. Hope I don't see him again!Show Response
A bunch a racist comments on this review. Also, throughout your review, you made a bunch assumptions. You made accusations, but you never seen anything. However, you asked for discount. Also, when we move dressers we make it good practice to remove the drawers or ask the customer to have their items removed, because it will be to heavy.
~ Allstar Movers
D'Angelo and his partner did a great job moving my 1 bedroom for me. They finished right at 2 hours and were able to get everything hauled up 3 flights of stairs. They showed up exactly on time and went to work straight away. I would definitely recommend them to anyone. The manager Rayshon was also very straight forward and help…Read Moreful and made the process easy and stress free
The movers did a great job after they both arrived. The first man was there on time. The second one called of with health reasons. His replacement was 1.5 hours late which caused chain reaction incidences with family helpers and cost me another day of truck rental because I got the truck back late. I was given a credit for m…Read Morey trouble. Other than that issue, the move went well. I would use them again.
They were a little late because of things out of their control, but they let me know ahead of time. They were very nice, professional, and well prepared for the job. They knocked out what I assumed would be a 2 hour job in only 1 hour. I would definitely use them again.
What a crew! There was a huge storm during my move and you never would have guessed. The crew that moved me worked like it was a nice sunny day. I can’t say enough about how well and quickly they packed my u haul. I would recommend to anyone looking for quality work.
I called Hire A Helper less than 24 hours from when I needed help. We had a heavy dining room set and several curio cabinets to load into a truck. We were connected with All Star Movers immediately. They sent us a text and email with details to complete our job. Jim and Annie actually arrived early which was a help to us. They w…Read Moreere both extremely hard workers. Jim was amazing at arranging the furniture in our 16’ truck. We provided the truck, furniture pads, tape, bungee cords to secure items in place and empty boxes to help cushion furniture against pads. They were very respectful of our furniture and I highly recommend them.
Allstar Movers were exactly what I needed and more than I expected. Jim Pease and Anne Stetson were extremely professional, efficient, and effective. They evaluated what I had to move and got to work quickly. I had an 8.5 hr drive to my destination, so I was worried about things shifting. Jim is an expert on packing - nothin…Read Moreg shifted and all my furniture made if safe and sound. Jim also helped me tie down my motorcycle on the trailer and provided me with advice on how to secure/check the straps while traveling. Anne was also a very hard worker and worked in tandem with Jim (the dynamic duo) so I had a really great experience with my move. I would definitely recommend Jim and Anne. Besides being excellent movers, they are really cool people - I was so happy/relieved we had a group hug when everything was completed! M. Malone
Allstar movers was great! Both guys (David and ?) were in time-early even. They were fast, efficient and very careful with our goods and property! They worked so hard and never complained once. They were polite, professional and kind, easy to get along with. We would definitely hire them again for any moving needs!
Excellent work. They came right on time and completed the work within the time. Very good at managing time making sure that they stayed within the time originally booked. Gave ideas as to how to improvise/ optimize future moves. I would recommend them any day!
Total last minute move request. With very short notice, two AllStar guys showed up on time and got right to work. The AllStar dispatcher communicated with me very well, which was a relief during a stressful move. The guys were quick, efficient and respectful of my furniture and belongings. It was a 2nd floor apartment in Oak Par…Read Morek and they maneuvered the back staircases like pros. Very impressed and would definitely recommend.
My first experience with hireahelper was superb. This time,however, was abysmal. Didn't work well together or coordinate or communicate with each other. Took an inordinate amount of time. They were unorganized and piled things in the yard and stuffed them in at the end of the move. They were strong, I'll give them that.Show Response
Sorry for your experience. My crew was there on time with tools and a dolly. Your items were not packed in boxes. Yet, you booked six hours, and it took them six hours. They also offered to help you more for half of the price. I will speak to my crew on the job, get more feedback, and work on improvements.
~ Allstar Movers
The actual workers that came did an amazing job but the two guys that showed up and would not leave my house saying they were supposed to be on the job scared me I would honestly never use this service again it set me back hours also hassling with them and costed me extra money. Unreal crazy experience which ended with the polic…Read Moree at my home extremely embarrassing I really feel I should be compensated for this awful experienceShow Response
I am glad that OUR movers did a great job. The other moving company that showed up unprofessionally had nothing to do with Allstar Movers. It was I who called the police, because that company had no right interfering with your move and with my business. I will take legal action, and we have refunded you money on the money. I am embarrassed that this has happened. If you wanted them you would have booked them. Thanks for choosing Allstar Movers. I apologize for the experience.
~ Allstar Movers
Extremely careless with fragile items and damaged furniture. Packed the U-Haul extremely poorly.Show Response
I am sorry you felt that way but that is not true. You booked us not once but twice. None of your items were packed, and you used a fifteen ft' Uhaul to make multiple trips on your load and unload. When I called to follow up, you told me the movers did a wonderful job. Then, you wrote this. I am so disappointed, because we worked very hard on your job and to get great reviews.
~ Allstar Movers
These guys are fantastic! This is the third time using them, and I will continue to call them when I need the help. They always go above and beyond helping out. The are fast end efficient. I needed them to empty a pod that's in my drive. When the job was done, they even offered to sweep it out. One major thing that I like …Read Moreabout these guys, they respect your belongings. They are extremely careful the entire time. If you need a helper or two or more this is the company to call. I will continue to call them and so should you.Thanks again guys.
Devon and Jeremiah were very patient and flexible as we had to wait around before we started actually unloading stuff. Once we got to work they were fast and happy to discuss the best way / place to move my our belongings. I would definitely recommend Alstar movers to anyone who wants a competitively priced moving company with a…Read Moren easy process and curious employees!
They were on time, courteous and followed instructions well. They took their time and were very careful moving our furniture which we did appreciate. They were young and could stand to build up a little more muscle for moving heavier items, but all in all we were satisfied with their help and would use them again.
There was a bit of a delay with them getting to my residence, but they thoroughly communicated that they were running late. Once they arrived they worked diligently to make up for lost time. The team was very easy ongoing, professional, and great with working around with my kids that were running around everywhere enjoying the n…Read Moreew home. I would recommend this company to anyone moving! They told us to sit back and relax (after a 12 hour trip) and allow them to do all of the work which included putting furniture together. Thank you AllStar Movers for such magnificent service!!!!
One of the movers was great the other guy not so much. Also my walls are damaged pretty badly.Show Response
My guys arrived 30 minutes early. There was no claim. When management followed up on the move, you said "The move went well". No claim was filed.
~ Allstar Movers
Communication was awful. Hireahelper.com was incredible with their communication and stated I would receive a call from Allstar confirming the move. I personally had to locate their number to call and confirm they were scheduled. They finally showed up slightly after 2p when the window was 12p-1p. The individual answering the ph…Read Moreone apologized and said he would send an additional person to "speed things up." I was informed by the additional mover he was contacted via a Craigslist ad and he had never worked with or met the other two movers or the manager of Allstar. The "additional helper" was told by the manager he would show up at the residence we were moving to and pay him for his work. When he discovered the manager wasn't going to show up, he not only pressured me for money (wasn't my responsibility since I paid hire a helper and they pay Allstar), he began making threats stating what he would do with the guns he owns. The two Allstar movers were visibly upset and they stopped working. Ultimately, I had to finish moving my furniture myself. I sent the text message that the move was completed due to the fact I was incredibly uncomfortable due to the threats being made by the Craigslist mover that I never hired or requested in the first place. In the contract, I was required to rent furniture pads along with the truck. I rented two sets and they were never used. Not only do I have significant damage to three pieces of furniture, one set of unused pads was stolen that I was then forced to buy from Uhaul. Hire a helper was mortified with the service I received and was very professional in the manner they handled the situation with me. In regards to Allstar, the service was deplorable, unprofessional, and the movers showed up with a very strong odor of marijuana. Not only were there threats made from a hired Craigslist helper, damage to furniture and an unfinished move really ruined what I hoped would be a seamless move.Show Response
I respect your opinion, but that's not what happen on your. My. lead got a flat tire on the way to your move. You said your time sensitive. I gave you four for the price of two to speed everything up. You told me the move was good. If this happened you could've call hireahelper or the police. Which you didn't. They finished the move. If a misunderstanding we apologize. Anyways thanks for choosing us.
~ Allstar Movers
These were not Allstar movers. It took 2 hours (120 minutes) to move and load 6 pieces of furniture in the truck. Two pieces of furniture were damaged. I was sent a young man and a boy (referenced as "Junior") to help me move. It was clear that this was Junior's first time moving. He was very weak, would manhandle/drop our thing…Read Mores, and was constantly being instructed on how to hold the furniture. The two of them required my full supervision and assistance for the 2 hours. They did not come prepared. They did not bring a furniture dolly as advertised. They also both used my bathroom for 5+ minutes each, leaving it stinky. I wish I could be compensated for this poor and damaging service.Show Response
These two men showed up on time with short notice. These guys had more than 3 flights to go up. If you believe you furniture was damaged, you can always file a claim which you didn't. You paid for 2 helpers and two hours. They finished within their time period as stated above. You don't get a refund if they finish early. I'm sorry. Every company on hireahelper has at least a two hour minimum.
~ Allstar Movers
Highly recommend. Signed up for help at the last minute and was able to meet my needs even on a Sunday! Communicated well to make sure my helper was able to meet me at an agreed upon location. Bradley was extremely helpful, experienced and professional. He made everything easy and even made suggestions on how to make the move…Read More easier and optimal for the care of my belongings. Great first experience with hire a helper!
Your guys were the best very helpful in packing my pod to the max. They were really hard workers i would not have been able to get this move done in one day with out them. I would definitely use them again if I was in this area. Thank u so much for your help. Tom spry
Extremely pleased with the level of service received from Paul and Mike. They were professional and worked as an efficient team to complete our move. They were on time, discussed the scope of the project, created an efficient plan of action and completed the move within the allotted time frame. Ray the Manager was also a plea…Read Moresure to work with. He contacted us immediately after receiving the request and discussed our individual needs. It was a last minute request following a holiday. We would both use them for future moves and highly recommend their services.
First of all, they were an hour late (they/I said 8:00AM. They finally got to my house at 10:00AM.) Second, they scratched my wood floors from the bedroom, through the hall, across the dining room, through the living room, and into the front hall. All this was done because they dragged a dresser instead of using the blankets I p…Read Morerovided and they knew about them and where the blankets were located. Thirdly, when the job was done, they asked for a tip. I said "no" because they were late. Finally, when the job was done, I texted the number of my job and "completed". Even after doing what was asked of me, one of the workers wanted me to talk to the person on the phone. This delayed me even more. I finally had to leave because I was 50 minutes late to my next appointment. The person on the phone must have completed his task because I was charged for the service.Show Response
The two individuals that you are also completed your move on the first. You told me and hireahelper on the phone that you loved the two individuals. As a result you resceduled them for your second move. You never complained or filed a claim for either move about anything broken. You didn't close out the job and also decided not to pay my company until three days later. We never ask for tips. If a worker does that, we let that person go immediately. These two men did this move on the July 4th.
~ Allstar Movers
Major issues all around. I called multiple times to get a confirmation and not until the night before did I get a call back. Then the day of they were suppose to be there between 9-10 and both movers werent there until 11:30. One of those movers, Greg, was 53 and had to take multiple breaks for both resting and talking on his ce…Read Morellphone. The other mover, Trevor was phenomenal though. Very disorganized and not worth the cheaper fee for the amount of stress they caused.Show Response
Sir, you request help the night before, and we got there on a reasonable time. finished your move within the four hours. Greg is not 53 and has done a fantastic job on your and previous moves. However, we have been extremely busy that weekend. We could have done better with disbatching the movers. This is something we will work on future moves. Thanks for the feedback, and we apologize for any stress.
~ Allstar Movers
I had an OK experience with AllStar movers. I called several times in the three days before the move to: a) confirm the time window (9am-10am) b) ask if they could come on the early side (9am) because I had a tight schedule for the day c) confirm that they could move my 1 bedroom apartment with the 2 hours-2 men package I booked…Read More, and d) ask whether they needed dollies. At times the number provided did not pick up and when he did, the person promised to call me back twice but that never happened. His mailbox was full and I could not even leave a message. This did not help into having an optimal moving day organization. The day of the move, one of the two movers we hired showed up at 9:30am and the other only at 11am, blaming traffic for the delay. I do believe that there is traffic on Chicago's streets, but I still was not pleased as this upset my schedule quite a bit. I called the manager and he was gracious and helpful. The movers were semi-professional: they were friendly and courteous, but did not seem to know exactly what they were doing. They seemed very tired after one hour and were fairly slow as a consequence. Several pieces of furniture were scratched during the move, but they did not use the blankets we provided to wrap them. I also had to remind them a few times that if a box has ceramic plates in it, it's probably fragile so please be careful. In the end, they managed to get our 1 bedroom in the truck and we were done at approximately 2:30pm. They only charged me for the initial amount of two hours, however, to make up for the mishaps. I appreciated this. However, I would not use their services again. I would prefer better communication ex ante, as it would have helped things go more smoothly, better timeliness and more equipment (dollies).
They didn't work as fast and efficient as I expected. Their main goal was to add hours. Not recommended. I released them after three hours, because I could do better without them. The older one claimed to have thirty years of experience, but they barely knew how to use dolly for moving heavy furniture. Not to mention they didn't…Read More bring dolly and other equipment they were supposed to have.Show Response
I did an investigation. We respect your complaint. The job you booked for was three hours. they finished in three hours. They also got there an hour early. I payed them for sitting in there car without charging you extra, because because ttou didn't have the truck ready. However, we do not waste time on moves, and my movers know that. We will have a discussion with anyone involved. Thanks to choosing Allstar Movers.
~ Allstar Movers
Absolutely unprofessional, they were late no equipment trying to covert up their fault. Horrible experience and I will never recommend them to anyone oneShow Response
Ma'am, we have been nothing but accommodating to you. You gave us the wrong address. We had to go on Google maps to find the correct address for your apartment complex that you did not know. Instead of us cancelling, we came out anyway. I also provided you two extra helpers free of charge to help you get out on time. You were very hostile on the phone and to my movers. You also threatened to retaliate by leaving a bad review and didn't pay the total cost even though they still finished on time.
~ Allstar Movers
These guys are TOP NOTCH! this is the second time they came to help me out. They take 100% pride in their work. I have had other major companies help in the past and paid an arm and a leg. They didn't do half the job as ALL STAR MOVERS. The's guys filled a 16" pod from top to bottom side to side. They work 100% of the time…Read More from start to finish. They ask right up front what needs to be done, and off they go. I will continue to call every time I need the help. As well tell all of my family and friends
Very unprofessional. I am a woman who is 5'7" and 140 pounds and I had to jump on the u-haul truck to help one of the movers get the mattress off because the second mover wanted to answer his phone and talk to his girlfriend on the side of the truck. WTH??!! Then on the second part of the move back to the house to load up again,…Read More the movers ABANDONED US and never said a word. They intentionally waited for us (the Uhaul and my car) to pull out first so they could be in last place to basically make a left on the main road instead of a right, which was the direction of the house. When I called the booking company they could never got a call back from AllStar movers about the situation. I give AllStar Movers NO Stars. Soooo unprofessional.Show Response
Lady, you called me over 35 times, before the move. Used profanity at my movers on the moved. Lied in your description about the move. Threatened one of my movers. Yes, I told them to leave after their two you paid for. I will not be liable for any violence on the site.
~ Allstar Movers
I was stuck without a moving company, as the one I hired did a no-show. I was so pleased with the company that Hire a Helper found for me. Like superheroes stepping in and saving the day. They have incredibly bright, organized, sincere workers. Faith and Mr. D were my final moving team, as The AllStar management did a follow…Read More up the next day to put the final household items away. I particularly liked these two, and recommend them highly! The owner of this company really cares about his customers. Something that really matters to me, so do yourself a favor and bring in this team. You won't be sorry.
I wish I could give them 4.5 stars because that's the true rating for them. I booked Allstar a few days before my move from New Orleans to Chicago. They arrived within the window and came with the necessary supplies. Rayshon called me before hand to ask about a dolly, etc. I will say they were hardworking and were committed to d…Read Moreoing things right and efficiently. They lost half a star with me because they could use a bit more experience in city moves. Apartments in Chicago can have weird angles and knowing how to maneuver quickly is key to being on time or finishing a head of schedule. That being said, they moved everything into my apartment in exactly 2 hours. They are committed to their work and I will recommended them to my friends when they move.
Hired 2 movers for a 2 hour time limit. Home: 967 sq ft 2 bdrm condo, down 3 flights of stairs. Day: Very hot summer day. The two movers happily arrived in great spirits and ready to go. One of the movers within 20 minutes got heat exhaustion. As someone who gets this very often I truly felt bad, sat her down and hydrated her. T…Read Morehe other mover was doing double duty by himself. Understandably the truck organizing was a hot mess (because one poor guy can only do so much) so I got down there and tried my best to organize everything. The truck I rented was too small for our move so I ran out and got a second small one. When I came back with that truck I called AllStar to see if another mover was on their way as it was now three hours into the move with just one poor guy. I found out the two movers didn't call home base to let them know the situation. AllStar was immediately on it, got another mover out ASAP and comped an hour off of the move. AllStar even offered to reimburse us for or patch themselves a crushed corner of a wall the movers hit that day. This company was very easy to work with, I just wished I had called them myself sooner. I would hire again with all the snafu's because I made a couple myself with the small truck and the 2 hour time frame.
Paul and Rayshon did a excellent job loading my POD. I would definitely use them again. They were scheduled to arrive at 9 am but got here by 8 am which was even better. I had some very heavy pieces to move and they had no problem. They were both so friendly and very professional. Thank you both for the fine job you did.
The gentlemen that showed up for my job, Mr. Simms and his nephew, were incredibly professional and proficient. They packed my 3 bedroom apartment into a 15 ft Uhaul in such a way that my items were completely secure. They even connected my vehicle trailer back to my truck. I would definitely recommend these guys to anyone!
Loved the movers from All Star Movers. Very experienced, very friendly, and made unloading the truck to our seventh floor Chicago apartment very quick and easy. However, the management suffered from poor communication and poor scheduling. While we were assured a slot in the morning, the team came early in the afternoon several …Read Morehours outside the original move in window. During this delay All Star movers could not be reached, which was extremely unhelpful. When they were reached, they continued to provide unrealistic estimates of when the movers were going to arrive (in the next 20 minutes!), simply to appease us and forcing the moving team to skip lunch. All Star Movers has hired a great team of movers, but management doesn't buck the stereotype of being unreliable, unresponsive, and difficult to communicate with.Show Response
I personally apologize for the inconvenience. The orginal mover that was supposed to come to the job had a personal emergency which threw off our schedule. We sent out someone in the that area to cover him. He lived in your area to make it to the move as fast as possible. We had a meeting about the problem to ensure it doesn't happen again.
~ Allstar Movers
Highly recommend. Arrived on time, worked in a very timely manner, came with all the equipment they might need. Allstar Movers moved mattresses and boxsprings from upstairs to garage, furniture ( end tables, sofa, chairs) removed large/heavy mirrors off walls, large box to lower first floor, and detached bed frame from Kin…Read Moreg bed. Do not hesitate to use Allstar Movers.
I hired Allstar Movers through them on May 31-they were fantastic. There was a mistake with my previously hired Movers leaving me with a truck and no loaders. They not only responded to my emergency request, they sent 4 people by 2 pm and saved my day. They worked extremely hard for 6 hours and were cheerful to boot! A great bun…Read Morech of young adults!
I would highly recommend ALLSTAR MOVERS. We needed to find help with a move at the last minute due to the movers (Reliable Moving Inc.) cancelling on the moving date. We then had to rent a truck. I called ALLSTAR MOVERS late in the evening and talked to Rayshon Jones. ALLSTAR MOVERS was able to accommodate. Rayshon and Doug were…Read More on time, prepared for the job, worked hard and were very respectful of all property and goods. Rayshon and Doug are very professional and friendly. They saved the day! We would definitely use them again.
Ray and Pa did a great job emptying our pod and moving some household furniture in place for us. There were a couple heavy pieces that they worked to handle and position for us. They contacted us prior to coming several times and arrived on time.
All Star movers did an excellent job of hauling all the items we asked into the truck. Attitudes were positive and polite. They arrived in the 1 hour window they said they would. Went right to work. Packed the truck tight. Were done in a 1.5 hours. No time wasted, which we appreciated. Be aware that it is on you to get mover's…Read More blankets, rope for tie downs, maybe need tools to remove doors. They do not have those. To keep costs reasonable, I needed movers that provide muscle and experience to move items. We were prepared for everything else. Bottom line and no doubt, I would hire them again. Roger B, Gurnee, IL
One hour late. Not prepared well, no packing and moving tools. Work hard but rest for 15 minutes in a two hour work. They respect our property ok. Dont want to hire again.Show Response
I don't know what to say. You changed your date of the move five times. I explained to you that we have other customers and your material was scheduled on the 17th, the original date that you scheduled. You also didn't even pay for the packing materials. I decided to order them from kindness of my heart. We can't drop our moves to accommodate constantly. We move your piano with our moving materials. We also got do in less than 2 hours. Anyways, thanks for choosing Allstar Movers.
~ Allstar Movers
They were wonderful, they worked with us on changing the date and time with very short notice as we needed to move the day before we had originally scheduled on, in order to avoid heavy rain. They were on time, worked so hard, and did everything we asked of them. I don't know each of them by name but they said to refer to them a…Read Mores Ray's crew. They were wonderful guys, very personable and very kind. The price was excellent and they were extremely organized with how they did the billing. Ray kept in touch with everyone and made sure everything got done in the time it needed to, and he made sure the billing was correct too. They all got along very well and worked excellent together, as a team. We would definitely use them again. They made the move go so smoothly and we were so appreciative.
Showed up 40mins last their window. Nice guys. Didn't work as hard or fast as others I have experienced.Show Response
I apologize for being late. We have new crew members that are trained to understand the importance of being on time. However my crew did finished your move on time, though. They did it without breaking your items. Thank you for choosing Allstar Movers. We will evaluate ourselves and correct the problem to make sure it won't happen on future moves.
~ Allstar Movers
Once a 2 nd person showed up, the work was done well by the two people. However, due to the fact that one of the 2 workers decided not to work that day, my work started 3 hours late. 1 person showed on time, I did not allow work to start, because it was work for 2. After one hour, we got a phone call to apologize, and promises …Read Morewere made that the problem would somehow be solved.Show Response
I have no excuse for this. We don't operate like this. That person will be disciplined to the fullest extent and possibly be no longer with us. Every single person will be coached. I understand our customers have things to do, so everyone must show up on time. This is inexcusable, and I am very disappointed in my team this weekend. We didn't get this far by operating like that. We can take criticism. We will make sure this will not happen on future moves. Thank you for your feedback.
~ Allstar Movers
Terrible experience. Slow lazy and not a bit concerned about my property. Could have done it by myself quicker and better.Show Response
I discussed the situation with my workers after the move. I retrained everyone one. My team the following two days. They packed a 26' truck efficiently. We had a lot of moves that day. Plus, we had to pack and 26' that was filled to the max, and you wanted it done i A very short period of time. Your property was also safe. We also gave you a discount as an apology for anything you have experienced. However, this company does not make excuses. Were there things that could have been done differen
~ Allstar Movers
They did a good job unloading a 16 foot PODS but we had to wait 3 hrs to get started due to re-scheduling from Monday to Thursday. They were courteous and willing to do a good job. cvMay need some training to listen more to the owners concerns and protect property by using blankets for the dolly truck. Overall we were satisfied …Read Morein the end.Show Response
We apologize for the tardiness. However, your move was originally scheduled for the 12th. You rescheduled for the 13th. We accommodated that. Then, you resceduled for the 17th. We accommodated that also, but we told you ahead of time that you have to be flexible with us because we have three other moves that day that booked before you. We cannot be rude to others and drop everything, because you changed your schedule, and you agreed. If there was miscommunication on the move about concerns and p
~ Allstar Movers
I can't say enough about All Star Movers, they were on time, such hard workers and worked so well as a team and extremely personable and trustworthy. They were extremely respectful to us and to our property during the entire moving process. I would use them again in a heartbeat. Ray made sure all went smoothly and they all worke…Read Mored together as a team and listened well to one another's suggestions too.
They did provide the 'muscle' necessary' but they were less than 'professional' movers. It was necessary to explain/show how the furniture should be wrapped in pads and how and in what order the items should be loaded. They did not have the tools necessary nor did they provide the pads for the furniture. I paid for what was de…Read Morescribed on their page, but didn't receive that level of service. My furniture made it to its destination, so it was a successful move, but I would not recommend this mover unless you personally have moving experience and only need the 'muscle' to get it done.Show Response
I respect your opinion, and I disagree, tremendously. You had only 5 items. We packed it in 30 minutes. You did not have to tell us how to pack anything or how to use moving pads. We packed items a certain way. You may have disagreed with the way we pack our items, however your items were 100% safe on your trip to another region. Not one person on our team was unprofessional towards you. We remain 100% professional on our moves. We also sent you four movers in total with two free of charge, beca
~ Allstar Movers
Ray and his crew are dedicated to getting the job done. Their top priority is the safety of your belongings. Ray got a nasty splinter half way through the move and didn't make a peep about it until my wife was able to get it out. They are punctual, professional, and stay until the job is done. Thry don't quit.
They did a phenomenal job, went above and beyond, I could not have asked for a better pair movers. Loaded the truck perfectly even though it was a smaller truck, allowing us to only make 2 trips as opposed to the 3-4 trips we thought we were going to have to make. I highly recommend them to anyone I know who needs help moving. T…Read Morehey were very courteous, understanding, hard working, extremely efficient and more than willing to help out in any matter of the move. I am floored about how great they were, I had never expected them to be that great. Those two absolutely saved the day in what we thought was an impossible task ahead of us. Not only will I immediately rehire them if I have to move again, I will whole heartedly recommend them to absolutely anyone in need of help moving. I really can't say it enough but they were absolutely perfect. I am truly grateful for the help they provided and can not thank them enough.
All Star Movers did a great job. They are just starting off and worked very hard! It went longer than I had expected or wanted, but they finished the job with wonderful manners and were very careful and respectful to myself and my property. I would recommend them to my friends and family. They moved big furniture and all of my m…Read Moreoving boxes I had left in my home and storage area.Show Response
Thanks a lot for your feedback. We always appreciate feedback from our customers. It means a lot to us. Sometimes stairs and long walkways do add on to the time. We always do our best to keep the time, reasonable. We thank you for your patience, and I am glad that you are in your nice new home.
~ Allstar Movers
The movers were on time and contacted me to let me know they were on the way and the estimated time of their arrival. They were quick to get to work and very efficient in loading my things onto the truck. I was moving to an apartment on the third floor which posed some challenges. Finally everything was in the apartment excep…Read Moret for my sofa, the last piece of furniture on the truck. When the movers arrived on the third floor with the sofa they informed me that they could not get the sofa on the elevator and so they had to bring it up the stairs. I was not prepared for this, but they were. They worked hard but never lost their smiles or their determination to give me excellent service. I would definitely use Allstar Movers again and would refer them to friends and family.
My wife and I used All Star movers to move a billiards table in Naperville. The move was a very difficult one with an extremely heavy single slate table being moved up two separate flights of stairs but these guys did a great job. The seller of the table was very impressed with the care they took to protect her home moving suc…Read Moreh a difficult and heavy item. I was impressed by their hard work and thoroughness. They not only moved the table, they made sure it was set up after they delivered it. I will recommend All Star Movers to all of my friends and family and intend to use them when we buy a new house later this year.
Very nice men and generally careful. The buildings they were moving from and to were difficult to manuever. However, they didn't come prepared with the supplies we had requested which added to difficulty in moving and added additional hours to the move. They didn't seem to be concerned with how long it was taking, it ended up d…Read Moreoubling our cost.Show Response
Thanks for response. I respect your opinion, but I have to disagree, totally. You lived in a high rise with us going down multiple flights of stairs. One of the elevators didn't work, and the one that did couldn't fit any furniture in there. We used multiple dollies all the way to the elevator or stairs. The walk way was more than 100 feet. Then, you moved to an replica of the same unit. Also, both buildings were being renovated and painted during our move. I know, because I still have paint on
~ Allstar Movers
These guys were great. Conscientious and careful, they took the time to think through what they were going to do and how they were going to navigate corners and stairs to protect our home and our items. They were able to get a very heavy 5 drawer metal filing cabinet up the stairs with no issues. Timely and focused, Ray was g…Read Morereat to work with and they got the job done in short order.
Yes they were on time; yes they showed up 100% prepared to do whatever i asked them to do. when they started to assemble the first piece of furniture we discovered I was missing some parts so they offered to go to the hardware store and purchase the missing parts Yes they did work hard when moving some shelving from the garage…Read More into the house instead of placing it as I first asked he decided to put it the way he thought would get the most pieces in the house in a small space and said if I didn't like it he could change it later. So now I have to higher them again to arrange the pieces as I originally requested. I have used them more than once in the past and will probably use them again in the future. I just need to have them give me a time estimate before the start working so we don't go over the 2 hours again. I start off highering 2 workers for 2 hours and so far everytime I've had to pay for 2 workers . which is getting ver costly. I try to higher them after I have a list of a number of projects to complete and prioritize what will get done on one visit and what will take a second trip to complete. After they left last night I realized some of the shelves they moved in from the garage were not placed where or how I has asked them to be place so I contacted them this morning and they came back out tonight and made everything right. I will definitely be hiring them again in the near future once I have a new list made.They are always very respectful of my property and try very hard to knock make any marks on the wall or laminated flooring.and I guess my list gets too long. They do need more micro-managing than I'd hoped for.Show Response
Sorry to that the job goes over time. We do our best. Unfortunately, packing and unpacking along with moving does take time. Especially with a lot of miscellaneous things in a lot of boxes. We also don't want to rush things where you items get damaged. Thanks for considering using us again. We would be glad to help you anytime.
~ Allstar Movers
Ray and Antonio did an excellent job moving a couple couches from one floor to another. One couch was extremely difficult getting through the door but they persisted and succeeded plus were very careful not to scratch the walls. Both of the men were very pleasant to work with and willing to move carefully any furniture I asked t…Read Morehem to move. I would highly recommend them.
They were on time or called if they were running late.Yes they were prepared for the job. Yes they worked very hard. Yes they were careful not to scratch my new floors. Yes, I have used them more than once.Show Response
Thanks for the positive feedback Cheryl. Here at Allstar Movers we will stay or make extra trips until the job is done, if it's OK with the customer. We do not want to see anyone without help, because someone doesn't want to go the extra mile. I hope you enjoy your new home, and welcome to Illinois!
~ Allstar Movers
All Star Movers were great- we booked them on the holiday weekend to move the day after Labor day and the owner called me in advance to understand the details of the move- I was impressed with that follow up. They were on time, worked hard and were very polite and respectful with our items. I would use All Star Movers in the fut…Read Moreure and they have the best prices too!Show Response
Thank you so much Nicole. We are so happy that you are pleased with are services. We love to go the extra mile for our customers. Everyone at Allstar Movers wishes you a happy labor day!
~ Allstar Movers
They were double booked & came ~1.5 hrs. late.Show Response
I'm sorry about the confusion. The order was scheduled at a later time. It was confirmed by you and your daughter on the previous day. We showed up on time for the rescheduled time. We also finished on time, waived the traveling fee, and moved your daughters items in one piece down four flights of stairs. I am sorry for the misunderstanding. We at Allstar Movers will improve this line of communication to make sure this misunderstanding doesn't happen again.
~ Allstar Movers
Service area includes:
- Calumet City
- Camp Lake
- Carol Stream
- Cherry Valley
- Chicago Heights
- Coal City
- Country Club Hills
- Downers Grove
- Elk Grove Village
- Elmwood Park
- Fort Sheridan
- Fox Lake
- Genoa City
- Glen Ellyn
- Glendale Heights
- Hanover Park
- Hazel Crest
- Hickory Hills
- Island Lake
- La Grange
- Lake Geneva
- Lake In The Hills
- Lake Villa
- Loves Park
- Maple Park
- Melrose Park
- New Lenox
- North Aurora
- Oak Forest
- Oak Lawn
- Orland Park
- Pleasant Prairie
- Poplar Grove
- River Grove
- Rolling Meadows
- Round Lake
- Saint John
- Schiller Park
- Silver Lake
- South Elgin
- South Holland
- Stone Park
- Twin Lakes
- Western Springs
- Willow Springs
- Winthrop Harbor
- Wood Dale
Licenses & other Business Information
Allstar Movers has listed their business credentials below. These range from local licenses (like a city business license) all the way to federal ones (like an MC number.) HireAHelper requires that moving labor providers operate within the law. Sometimes service providers make an extra effort to provide features like background-checks, uniformed crew members, or commercial liability insurance. These are the types of credentials you'll see below.
Verified - This badge means Allstar Movers has gone the extra mile and submitted proof or documentation of this credential. HireAHelper staff has reviewed and verified the document.
|Issuing city||State of Illinois - EIN|
|I offer uniformed crew members :||Yes|