HireAHelper's Review Of Reno Tahoe Movers - A Local Stateline Moving Company

(4.9 out of 5 / 305 reviews)

Stateline, NV / Moving services within 80 miles

Booked on 1,296 moves through HireAHelper

305 Verified Customer Reviews

Open Today - 9:00 AM - 8:00 PM

17 years in business

Stateline, NV / Moving services within 80 miles

Booked on 1,296 moves through HireAHelper

305 Verified Customer Reviews

Open Today - 9:00 AM - 8:00 PM

17 years in business

 

Reno Tahoe Movers — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Reno Tahoe Movers. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Reno Tahoe Movers

We are professional service providers, specialized in loading/unloading, assembly, and transportation services. Let us take the frustration out of your move, let us help you move your precious items safely, let us help you make your move a good experience. Whatever your needs, we strive to provide. If you are ready to move and need help, you have found the right service providers. We are the best at what we do and we love our job. We thrive on our customers satisfaction and make quality our number one task on every job we do. Anything you need help with or just can't do on your own, we can help. Reno/Tahoe locals with competitive pricing and same day service available, we can get what you need gotten to done! No job to small, no job to big. Call Reno Tahoe Movers today for a free quote. Licensed and Insured. CPCN 3372 WE DON'T WORK NORTH OR EAST OF 39°41'15.8"N 119°30'48.7"W: https://goo.gl/maps/u3CoXQppKFSmiS65A WE DON'T WORK SOUTH OR WEST OF 38°37'43.7"N 120°12'53.6"W: https://goo.gl/maps/tJypsQtQNVdMgavp8

Credentials

Licensed Business:
License Number
NV20191017720
Issuing City
Carson City
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
The Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Travelers Property Casualty Company of America
MC/State License:
MC #
1037821
DOT #
3146836
State Lic/Cert Name
3372
State Lic/Cert Number
3372

Reno Tahoe Movers Moving Reviews in Stateline

These are real Stateline area customers. Unedited, unfiltered reviews of Reno Tahoe Movers. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
305 reviews
93%
4%
2%
1%
0%

Marilee B

(1) 9/5/2017 Sparks

I hired Mile High Movers to unload my truck of household items into a 10x20 storage unit. Movers texted at 2:34pm and confirmed they would be there by 3pm. When they weren't, I called at approx. 3:10pm and was told they were 5 minutes away. After another 10 minutes, I called again to find out where they were and talked to Nick. He said that he was on another job 2 hours away and couldn't really help me now. I kept trying to call the number of the actual driver/movers and they didn't answer so I left frantic voicemail messages. At 3:51pm I receive a text that they were on their way again, then at 3:53pm said, "I'm so sorry, it's so hard to find dependable help up here". Like I needed to hear that? So here we've been standing out in 100 degree heat in Sparks, Nevada waiting and the original guys who called me never showed up. Other movers were contacted at the last minute. Unloading should not have taken very long. They clearly were inexperienced, unprepared and did not seem to know how to load up a storage unit so all items would fit. I pointed out how things were packed into the truck and that that is how it needed to be packed into the storage unit. I said this several times. I had a 24' truck which was only half full (so it was about 12'). My items should all have fit into a 10x20 storage unit. They were just dropping things in the unit at random, not thinking it out. I had to keep moving things myself. They brought in the mattress but forgot about the box spring. That ended up being thrown up on top of other stuff!! They were just dropping items on the ground instead of utilizing the full space. This had taken over 2 hours and at that time I blew a gasket. I have never ever lost my temper like I did here, I was so clearly frustrated with these guys and their lack of experience. There were still boxes and furniture sitting on the hot pavement and I found metal items thrown up on top of furniture in the unit! At the end, There was no room to put the remaining bins and I had to bring about 25 bins back to the house where I am renting a room and put in the garage. I have to hire another service to remove, then repack all items in the storage unit so everything will fit! The movers also stopped many times during the two hours. One of them didn't even equip himself with water and it was 100 degrees outside!! We went and bought them some gatorade (which they didn't pay for) The other guy disappeared about 4 times and then just left the job after I got mad because he didn't know what he was doing in the storage unit. He was a nice guy but it was obvious he had not loaded a storage unit before. The other informed us that He was called at the last minute because of the failure of the other guys to show up. Their lack of experience put me in a total bind. We sat there terrified they were going to drop my china buffet because of the unstable way they were putting it on a hand-truck and a dolly and sliding it down the ramp! They had no straps for these heavy items. I don't know if there is damage to my furniture or not because they were dragging the heavy items along the concrete floors. Mile High Movers was clearly disorganized and lacking in communication. They never should have confirmed via text arrival at 3pm. They should hire and assign workers who are EXPERIENCED! I wasn't able to get the truck back in time that night and had to turn it in next day for additional fee. I know I am rambling, but I'm still so angry. This was the worst moving experience ever and I would not recommend Mile High Movers....ever...to anyone. It's hard now to believe the good reviews I read about them on the site. I have no grievance whatsoever with Hire-a-Helper Services. They do an awesome job and reimbursed me for half of the price. DO NOT HIRE MILE HIGH MOVERS!!

Mover's response:
Sorry to hear you had a bad experience but please review the company you used, not our company. HaH double booked us and this was the replacement crew HaH sent out to you, not us.
- Reno Tahoe Movers

Walter B

(5) 8/2/2017 Reno

We had a great experience. The men on the job were quick, professional and friendly. I would definitely hire them again if needed.

John M

(5) 7/26/2017 Reno

Mike High movers did a great job. They called the day of the move and showed up early. The were efficient and careful and did a great job packing the POD's. I would recommend them to anyone.

Robert H

(5) 7/14/2017 Reno

Two young men were polite, courteous, well groomed, and pleasant. They worked hard, were careful with my home and belongings. The service is not cheap, but I'd return nonetheless, especially if I could get the two same workers again!

Allen P

(5) 7/14/2017 South Lake Tahoe

Quick, efficient, polite, what else is there to say?

Mover's response:
Thank you for your business and the kind words
- Reno Tahoe Movers

John H

(3) 7/9/2017 Gardnerville

this crew did not have a get R done attitude

Billie F

(5) 7/1/2017 South Lake Tahoe

Nick is extremely efficient and helpful.. And on time!! Would definitely n use again!

Mover's response:
Thank you for your business and the kind words
- Reno Tahoe Movers

Melissa C

(5) 6/30/2017 Reno

The helpers were on time, personable, courteous, did not waste time and even went above and beyond retrieving an item that I needed. Myself and my family were very impressed with their work ethic and the ease as to how the work for accomplished. I would recommend them to anyone who needed to make a move.

Mover's response:
Thank you for your business and the kind words
- Reno Tahoe Movers

Catherine G

(5) 6/27/2017 Carson City

They arrived on time and worked hard and quickly. They were very careful with all our stuff. They helped us with information on this new location. We would most definitely use them again.

Mover's response:
Thank you for your business and the kind words
- Reno Tahoe Movers

Victoria G

(5) 6/26/2017 Reno

Mile High Movers are awesome. The gentlemen were friendly, professional and handled my furniture with care. Should I need to move again, I will definitely use Mile High Movers! Thank you for your great service!

Local Mover Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
upon request, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$45.00/ea.
Rope:
always included, no fee

Hours

Sunday: 9:00 AM - 8:00 PM
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 9:00 AM - 8:00 PM
Hourly Price
$263/hr
for 2 movers after 2 hr min