Universal Movers - A Local Wilmington Moving Company

(4.8 out of 5 / 623 reviews)

Wilmington, OH / Moving services within 100 miles

Booked on 1,981 moves through HireAHelper

623 Verified Customer Reviews

Open Today - 9:00 AM - 10:00 PM

19 years in business

Wilmington, OH / Moving services within 100 miles

Booked on 1,981 moves through HireAHelper

623 Verified Customer Reviews

Open Today - 9:00 AM - 10:00 PM

19 years in business


One of Wilmington's Favorite Moving Companies

A Note from HireAHelper

We love working with Universal Movers because they pride themselves in taking care of their Wilmington, OH neighbors. After several years moving in and around Wilmington we believe you'll love working with them too!

Relocation with Universal Movers

Here at Universal Movers were a 5 star moving business, We have a long tradition of quality and satisfaction in all types of packing and relocation services.. Since 2003, we have built an organization of which I am very proud. At every level of our company, experienced and dedicated employees work together to maintain the highest standards possible. From packers and professional movers (loading and unloading), Storage Containers-ABF Trailers-Rental Trucks, to customer service, many of our employees have been with us for years. They know their business and they are professionals in the industry. Our goal is a positive relocation experience for you. Our promise to our customers is satisfaction and nothing less. Call & book us to let me show you the difference what a local trusted small business can do for you. ~MOVING YOUR WORLD~ ~5-STARS AT A TIME~

See more photos

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes
MC#/DOT#:
MC #
543825
DOT #
1439240
State Lic/Cert Name
State Lic/Cert Number

Moving Services

Move Help

Day Labor

Moving Reviews

Real Wilmington area customers. Unedited, unfiltered reviews of Universal Movers.

4.8
623 reviews
92%
3%
1%
2%
1%

Tom H

(1) 12/22/2019 Springfield

They were ok the first day them told us the needed $400 cash to help move the following Sunday, Dec 29th. My Girlfriend gave them the cash but they they never showed up on the 29th, wouldn't answer their phones or acknowledge the cash payment and booking.

My advice to anyone is to avoid these 2 guys.like the plague .. I don't know what their problems are ... drugs or common larceny I suppose.

Mover's response:
I tried calling your phone yesterday and this morning this is a horrible review and horrible false statements about our company we were suppose to be there at 10 am but we cant drive somewhere when we don't get an answer from ur phone as well.i cant believe ur assumjng3 drugs and larceny thats so disreapectful we been in business for over 14 years and would never do that to anyone we dont even smoke ciggerettes let alone do drugs this is a horrible assumptions
- Universal Movers

Lillian K

(4) 12/13/2019 Maineville

Harold and Paul were great. Constantly moving, no breaks. They were on a mission and got the work done quickly. Company was easy to work with. Contract was straight forward, clear, with no hidden fees and reasonable rates.
However, Although I had the boxes clearly mark, there were several boxes mark for the second level that were placed in the basement stack a little to high for me. Especially with some weighted boxes on top. In addition I had to carrier these boxes two flights of stairs.
Other than that they were fast and efficient. I would definately recommend them.

Michael M

(5) 12/5/2019 Westerville

They did a great job. Very friendly. Very helpful. Worked hard. Will use them again in the future.

Matt R

(5) 11/23/2019 Columbus

Harold and Paul did a great job...I can’t believe they unloaded the truck that fast. Personable and kind, highly recommend.

Mover's response:
Ty very much for the 5 star review and for your hospitality god bless you and your family good luck in your new home.harold and paul universal movers!!
- Universal Movers

Michael W

(4) 10/5/2019 Loveland

Universal Movers did a very good job unloading the pod and moving everything into my house. I would use them again if needed.

The two of them arrived and were shown where everything would go. They were very polite and told me stories about how they are better now that the one causing problems was gone. I appreciated the honesty but the stories didn't stop which caused me to get a bit nervous. The first piece of furniture, a secretary, actually broke in two as they lifted it and they couldn't be more sorry. Fortunately it only took minor damage and the break was were it was screwed together so the two halves went into the house and after everything else was moved, without issues, they were able to reassemble and put it in its proper place. You wouldn't even know it had happened. It didn't happen due to maliciousness or neglect and they were truly upset and sorry it happened.

Positives:
Called 30 minutes before their scheduled arrival time to let me know they were running late.
Very friendly and courteous .
Worked quickly and efficiently to get everything done within the scheduled time.

Improvement Areas: (minor things)
Never called to confirm the appointment. I had to call them two days before to make sure they were coming.
Didn't have any tools with them so used mine. There wasn't much of a need for tools but part of the sale of the service was they were to bring their own.

Richard W

(5) 10/21/2019 Fairfield

Although Helpers were 1 1/2 hours late, they kept in touch to let us know their arrival time. We were not in a big hurry estimating a 6 hour move. We received a 5% discount and a refund for an hour and a half that was not used...very generous!
Once the helpers arrived they worked very hard and were careful not to damage any items, walls or flooring. The helpers were great!

Danella H

(1) 10/25/2019 Columbus

No show!! What careless people... to not answer their phones the day of the move, not call to give an update or anything! People who are responsible for moving your personal items should pay you when they totally mess up something as important as moving your things on your big day! Save yourself the hassle of being disappointed!! Choose another company!!

Jodie K

(4) 10/12/2019 Morrow

Great

Eric M

(5) 9/28/2019 Batavia

Quick good work

Sujendran S

(5) 9/27/2019 Cincinnati

They are very busy and very well managed the task. Job well done!

Get To Know Us

What can a customer expect after booking with you?

Satisfaction great customer service and reassurance we re the right company for you.

What can a customer expect on moving day if they hire you?

Great service on time and we promise not to disappoint.

How should a customer prepare for moving day?

Sit back and relax let us relieve the stress

What types of moves have you handled?

We have handled local long distance office moves.etc.

What's your favorite part about being a mover?

Meeting new people everyday and being in a different place ewch day ive been a mover for 14 years And i love it.

What training do you provide your crew members?

We give all our helpers all the professional training to become a awesome mover.

Local Mover Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
We do bring tools and dollies, (always included, no fee)
Plastic wrap:
Cash apon delivery each job, ($40.00/ea.)
Rope:
10$ per pack, ($10.00/ea.)

Hours

Sunday: 9:00 AM - 10:00 PM
Monday: 9:00 AM - 10:00 PM
Tuesday: 8:00 AM - 10:00 PM
Wednesday: 9:00 AM - 10:00 PM
Thursday: 9:00 AM - 10:00 PM
Friday: 9:00 AM - 10:00 PM
Saturday: 9:00 AM - 10:00 PM
Hourly Price
$50/hr
for 2 movers after 2 hr min