UCALL&IHAUL Moving Services

(4.6 out of 5 / 646 reviews)

Atlanta, GA / Moving services within 25 miles

Booked on 1,697 moves through HireAHelper

646 Verified Customer Reviews

Open Today - 10:00 AM - 10:00 PM

18 years in business

Atlanta, GA / Moving services within 25 miles

Booked on 1,697 moves through HireAHelper

646 Verified Customer Reviews

Open Today - 10:00 AM - 10:00 PM

18 years in business

Get to Know UCALL&IHAUL Moving Services

UCALL&IHAUL is a company with more than 17 years of residential moving experience and thousands of reviews on the web that are 95% positive. It is our policy to treat your items as our very own, delicately and we're A+ rated and accredited with the Better Business Bureau online. We strive to provide stress free, professional and fun moves at affordable prices. Choose our excellence and allow us to serve your moving needs.

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Credentials

Licensed Business:
License Number
224166
Issuing City
DeKalb County, GA
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Western World Insurance Co
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Amguard Insurance Company

Moving Services

Move Help

Day Labor

Moving Reviews

Real Atlanta area customers. Unedited, unfiltered reviews of UCALL&IHAUL Moving Services.

4.6
646 reviews
82%
6%
4%
4%
4%

Joel T

(3) 7/8/2017 Alpharetta

Hard workers, just not experienced movers.

Mover's response:
Joel, your job was not a move but instead a furniture rearrangement job to transfer several items from your garage to your basement. They obviously had enough experience to complete the job successfully because you tipped them and told me verbally that they did a good job! Go figure? Rick K. owner
- UCALL&IHAUL Moving Services

Jean N

(3) 7/1/2017 Atlanta

Pre-move: The owner, Rick, never called me to confirm; when I called him two days before my loading job to confirm the time and day, he was curt and rude over the phone. He also said his guys wouldn't have any moving supplies like dollies on them (I've booked through hire a helper a few times before, and the helpers ALWAYS have these supplies. So I ended up having to rent my own equipment). I would have rescheduled but was already cutting it close with my move date. Day of move: The helpers were an hour late, which was cutting my loading dock reservation very close. They did a good job (from what I saw) of loading all of my stuff in, but took 4 hours to load up my 1-bedroom (I booked them for 3). I've moved all of these items 4-5 times beforehand, and the loaders have never taken over 3 hours. When they asked me to call Rick to extend the booking for another hour, he wasn't polite or courteous; instead, he sounded like a seedy car salesman asking me to add an additional hour (of course I'd need more time; all of my stuff was sitting outside in the open behind my moving truck). It was a hot day in July and I needed to get on the road for my 11-hour drive so I extended the time to an hour. They ended up only taking 30 extra minutes (of course, charging me the full hour). I would not recommend them if you want a stress-free moving experience. Even though the movers themselves were polite, the whole experience was terrible compared to my other experiences with HireaHelper.

Mover's response:
Jean, we're sorry your overall experience with us wasn't what it was with other companies. I wasn't rude or curt and am definitely not a shady car salesman. Like all companies in this free American society we have a right to run our business the way we choose and if you weren't happy with the fact that we wouldn't have dollies you should have cancelled and made other arrangements instead of having us show up just so you could complain. Unfortunate and unfair review! Rick K. owner
- UCALL&IHAUL Moving Services

Mickey L

(5) 6/27/2017 Marietta

Guys we're nice and respectful. Worked hard. Were here late but called to notify me. Would use them again.

Mover's response:
Mickey, thanks for your nice and respectful 5star review and recommendation! Rick K. owner
- UCALL&IHAUL Moving Services

Marnetta S

(5) 6/26/2017 Snellville

They were on time and very energetic great young men, thanks for the service

Mover's response:
Marietta, thanks for your on time and great review and recommendation! Rick K. owner
- UCALL&IHAUL Moving Services

Troy K

(5) 6/23/2017 Alpharetta

Great team. Reggie and Marshawn worked quickly diligently and effectively. Looking forwward to using them to unload one day.

Mover's response:
Troy, thanks for celebrating two of our top movers for a job well done in Reggie and Marshawn! Remember is UCALL IHAUL! Rick K. owner
- UCALL&IHAUL Moving Services

Mitchell L

(5) 6/22/2017 Lawrenceville

They helped us so much! Really got us out of a bind.

Mover's response:
Mitchell, helping you and all of our customers out of binds is what strive to do at UCALL&IHAUL! Rick K. owner
- UCALL&IHAUL Moving Services

Leah S

(5) 6/18/2017 Atlanta

Ricky called the day before the move and went over a checklist to make sure we would have everything that we needed. The two guys showed up on time and were ready to get to work. They were both respectful and nice. They worked very hard.

Mover's response:
Leah, thanks for your very respectful and nice review and recommendation! Remember when UCALL IHAUL! Rick K. owner
- UCALL&IHAUL Moving Services

David P

(5) 6/17/2017 Woodstock

Overall, the crew did a great job on the move for me! James, Antonio, and Marshawn were very nice and worked hard to stay on track. There was some initial miscommunication and the guys were a little late, but once they got started they worked hard. They did a pretty good job taking care of our items, but there was some damage noted as my fiancee and I were unwrapping the items from the moving pads the next day (currently we are talking to the company owner, Mr. Kirby, to resolve this). Even so, these guys were great and pleasant to work with and really helped us out of a bind as our original movers (not booked through HireAHelper) no call-no showed on Friday night, but these guys took the job on Saturday with very little notice! I would recommend using them again and look forward to resolving the damage issue with Mr. Kirby soon!

Mover's response:
David, we at UCALL&IHAUL appreciate you praising three of our top movers in James, Antonio and Marshawn for a job well done! Thanks for your 5star review and recommendation! Rick K. owner
- UCALL&IHAUL Moving Services

Chow Z

(5) 6/16/2017 Decatur

Reggie and Justin did a spectacular job, thank you!

Mover's response:
Chow, thanks for celebrating Reggie and Justin two of UCALL&IHAUL's top movers for doing a spectacular job! Rick K. owner
- UCALL&IHAUL Moving Services

Dawson N

(5) 6/13/2017 Snellville

Great job, hard Workers, professional in all respects.

Mover's response:
Dawson, thanks for your great review and professional recommendation! Rick K. owner
- UCALL&IHAUL Moving Services

Service Area

We handle moves within 25 miles of Atlanta, GA 30360.

Get To Know Us

What can a customer expect after booking with you?

They expect the initial phone call in timely manner to discuss the details of their move, time of arrival and what services we provide.

What can a customer expect on moving day if they hire you?

We show up on time, introduce ourselves, do the complimentary walk through in order to get familiar with their residence and determine what items are going on a load and where items go on an unload.

How should a customer prepare for moving day?

The best moves are a wonderful collaboration our moving skills, basic tools, and the customer provide equipment and protective materials such as moving blankets, stretch wrap, bubble wrap and mattress bags.

What types of moves have you handled?

We've been in business for more than 13 years over which time we've done local, long distance, and office moves. The majority of the moves have been local residential moves which is our core business.

What's your favorite part about being a mover?

I was in the mortgage industry for almost 20 years when I started this company as a way to give my customers quality moves at an affordable price. I really enjoy walking into a home on a load job and their items are everywhere and in every room and watching the customer's face light up when we successfully empty the home into their moving truck safely and securely.

What training do you provide your crew members?

Each mover receives thorough class room policy and procedure training before they ever go out on a moving job. Then they get on going on the job practical training with regular assessments of their progress.

Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
Will wear face coverings and gloves when requested., (upon request, no fee)
Furniture dolly or straps:
Dolly for transporting furniture., ($40.00/ea.)
Hand tools for assembly:
screwdrivers (phillips & flat head), adjustable crescent wrench, pliers, and an allen wrench set., (always included, no fee)
Hand truck:
For transporting boxes and bins., ($40.00/ea.)

Hours

Sunday: (not available)
Monday: 12:00 PM - 9:00 PM
Tuesday: 10:00 AM - 10:00 PM
Wednesday: 10:00 AM - 10:00 PM
Thursday: 10:00 AM - 10:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 9:00 PM
Hourly Price
$110/hr
for 2 movers after 2 hr min
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