UCALL&IHAUL Moving Services

(4.6 out of 5 / 646 reviews)

Atlanta, GA / Moving services within 25 miles

Booked on 1,697 moves through HireAHelper

646 Verified Customer Reviews

Open Today - 10:00 AM - 10:00 PM

18 years in business

Atlanta, GA / Moving services within 25 miles

Booked on 1,697 moves through HireAHelper

646 Verified Customer Reviews

Open Today - 10:00 AM - 10:00 PM

18 years in business

Get to Know UCALL&IHAUL Moving Services

UCALL&IHAUL is a company with more than 17 years of residential moving experience and thousands of reviews on the web that are 95% positive. It is our policy to treat your items as our very own, delicately and we're A+ rated and accredited with the Better Business Bureau online. We strive to provide stress free, professional and fun moves at affordable prices. Choose our excellence and allow us to serve your moving needs.

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Credentials

Licensed Business:
License Number
224166
Issuing City
DeKalb County, GA
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Western World Insurance Co
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Amguard Insurance Company

Moving Services

Move Help

Day Labor

Moving Reviews

Real Atlanta area customers. Unedited, unfiltered reviews of UCALL&IHAUL Moving Services.

4.6
646 reviews
82%
6%
4%
4%
4%

Emily H

(5) 11/8/2014 Suwanee

They showed up on time. They took extra care to make sure that my walls and door frames were not damaged. They worked hard the entire time they were there. They had to get creative with getting some large items in the door and up the stairs. I would highly recommend them to everyone.

Mover's response:
Emily, showing up on time, taking extra care to make sure your walls and door frames are not damaged while working hard the entire time and getting creative with large items up the stairs is who we are at UCALL&IHAUL. Thanks for your high recommend and review! Rick K. owner
- UCALL&IHAUL Moving Services

Kerry E

(5) 10/27/2014 Marietta

2 very fast and helpful young men. Would absolutely use again.

Mover's response:
Kerry, thanks for your excellent and helpful 5star review and recommendation! Rick K. owner
- UCALL&IHAUL Moving Services

Jo J

(2) 10/11/2014 Atlanta

This service was not very good, one of the guys fell three times and broke a leg off my coffee table,reported it and no one ever got back in touch with me. I need for someone to call me so that this problem can be resolved.

Mover's response:
Jo, you paid for 2movers and I supplied 3 at no additional charge, the coffee table was old the leg was loose and when it came off one of my movers offered to glue it back on and you told him no don't worry about it. I guess no good deed goes unpunished! Rick K. owner
- UCALL&IHAUL Moving Services

Steve J

(1) 9/6/2014 Marietta

On Saturday, 9/6/14, two workers from a HORRIFIC company called UCall&IHaul Moving-Cleaning Services arrived at our house to load all of our furniture and valuables into a Pack Rat trailer. We explicitly expressed SEVERAL times how fragile and expensive our stuff was and to take their time and be careful. We also had stickers that said "FRAGILE" ALL over our most breakable boxes. We bought loads of blankets (at a costly $10 each) and supplied several additional large blankets that we already had for the movers to use in between our stuff, in order to ensure that it would be protected.

When the trailer arrived in LA (our destination), another moving company, called Ogre Man Movers, LLC (who was truly fantastic!) arrived on 9/13 to unload our stuff. When they opened the trailer, they were appalled and astonished to find how our stuff had been packed. The blankets that we had spent so much money on to protect our stuff were thrown in a ball in a corner of the truck. Our super expensive Restoration Hardware wood chairs were stacked on top of each other with nothing in between them to protect the wood from rubbing off (which it did). Our most fragile and lightest boxes were placed on the very BOTTOM in the back of the truck, under really heavy boxes that were not fragile. UNREAL!!! The issues the unpackers found with the way things were loaded and the resulting damage go on and on.

Our wood Pottery Barn desk was destroyed, along with porcelain lamps (shattered) and gorgeous platters also from Pottery Barn. Numerous of our incredibly expensive Juliska platters from Bloomingdales were broken into a million pieces!! One-of-a-kind framed artwork was in shatters, as were extremely expensive sconces and antique glass vases. Our Restoration Hardware chair legs all have chipped wood, our two night stands and the corresponding queen bed frame, along with a coffee table and console table all have large chips taken out of the wood. Several baskets from Pottery Barn were crushed and holes were ripped into them, shower caddies were completely bent and a chalkboard sign was broken! Our SUPER expensive Tempurpedic king bed had holes and scrapes, though we asked several times for them to wrap it carefully. A pricy antique wood kitchen table has a huge gash in it. Everything that we own was brand new as we just got it as wedding presents and bought the furniture recently, which has been sitting in storage untouched. I am a perfectionist and treat my stuff with EXTREME care, so it's truly unreal that everything is now in the condition that it is in!!!

We were completely heartbroken and OUTRAGED that our expensive furniture and decor had been destroyed because of the complete disregard for properly loading it that the movers from UCall&IHaul displayed. When I called that company to file a complaint, a man who claimed to be the owner of it started threatening me, which was absolutely crazy and something I’ve never experienced before! SAVE YOURSELVES and DO NOT EVER book UCall&IHaul for your move!!!!!!!

On another note, HireAHelper (and specifically David) did what they could to make it right, so I am very appreciative to them.

Mover's response:
Steve, you hired us to load a 16ft Pack Rat container when we showed up it was a 28ft ABF trailer, this is significant because with the container once it's loaded and locked PackRat doesn't go into any more. It's not opened again until you do so at your destination. An ABF trailer is opened and other customers go in and load their items as well. I have a document that you signed when we finished loading your trailer that states UCALL&IHAUL didn't damage anything and you even gave us a tip!
- UCALL&IHAUL Moving Services

Marilynn J

(5) 9/20/2014 Lawrenceville

Steve and Alex were great. On time, worked diligently to pack the POD. Excellent work!

Mover's response:
Marilyn, thanks for mentioning Steve and Alex two of UCALL&IHAUL's top movers and for your excellent review and recommendation! Rick K. owner
- UCALL&IHAUL Moving Services

Mary Z

(5) 9/10/2014 Cumming

They were great. Waiting to hear about a large hole that was put in wood floor when the dresser slipped. Thanks.

Mover's response:
Mary, thanks for your great review and recommendation! Rick K. owner
- UCALL&IHAUL Moving Services

Robert L

(5) 9/19/2014 Alpharetta

This is the second time I've used UCall&IHaul. Once again, the service was excellent. The movers arrived right on time, loaded my truck efficiently, and unloaded it quickly. I will definitely call them again next time.

Mover's response:
Robert, at UCALL&IHAUL we strive to deliver excellent service every customer every time! Arriving right on time, loading your truck efficiently, and unloading it quickly is apart of that. Thanks for the repeat business and excellent review! Rick K. owner
- UCALL&IHAUL Moving Services

Joseph R

(5) 9/14/2014 Smyrna

These guys came in and packed the pod extremely well.

Mover's response:
Joseph, movers that load your truck and or container extremely well is who we are at UCALL&IHAUL! Thanks Rick k. owner
- UCALL&IHAUL Moving Services

Jeff M

(4) 9/3/2014 Atlanta

We packed our goods and had them transported from Chicago to Atlanta. U Call & I Haul were selected based on their rating received on HireaHelper.com.

The two guys we had that day did a great job considering we did not have an elevator reserved for the move and construction was ongoing in our apartment complex. I would definitely recommend them and use them again, if a local move is needed.

Mover's response:
Jeff, thanks for your great recommendation and review! Rick K. owner
- UCALL&IHAUL Moving Services

Rob G

(5) 8/31/2014 Winder

The young men were very nice and respectful. They showed up on time and did a really good job.

Mover's response:
Rob, our movers are very nice, respectful, show up on time and do a really god job every customer every time! Thanks for your 5star review and recommendation! Rick K. owner
- UCALL&IHAUL Moving Services

Service Area

We handle moves within 25 miles of Atlanta, GA 30360.

Get To Know Us

What can a customer expect after booking with you?

They expect the initial phone call in timely manner to discuss the details of their move, time of arrival and what services we provide.

What can a customer expect on moving day if they hire you?

We show up on time, introduce ourselves, do the complimentary walk through in order to get familiar with their residence and determine what items are going on a load and where items go on an unload.

How should a customer prepare for moving day?

The best moves are a wonderful collaboration our moving skills, basic tools, and the customer provide equipment and protective materials such as moving blankets, stretch wrap, bubble wrap and mattress bags.

What types of moves have you handled?

We've been in business for more than 13 years over which time we've done local, long distance, and office moves. The majority of the moves have been local residential moves which is our core business.

What's your favorite part about being a mover?

I was in the mortgage industry for almost 20 years when I started this company as a way to give my customers quality moves at an affordable price. I really enjoy walking into a home on a load job and their items are everywhere and in every room and watching the customer's face light up when we successfully empty the home into their moving truck safely and securely.

What training do you provide your crew members?

Each mover receives thorough class room policy and procedure training before they ever go out on a moving job. Then they get on going on the job practical training with regular assessments of their progress.

Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
Will wear face coverings and gloves when requested., (upon request, no fee)
Furniture dolly or straps:
Dolly for transporting furniture., ($40.00/ea.)
Hand tools for assembly:
screwdrivers (phillips & flat head), adjustable crescent wrench, pliers, and an allen wrench set., (always included, no fee)
Hand truck:
For transporting boxes and bins., ($40.00/ea.)

Hours

Sunday: (not available)
Monday: 12:00 PM - 9:00 PM
Tuesday: 10:00 AM - 10:00 PM
Wednesday: 10:00 AM - 10:00 PM
Thursday: 10:00 AM - 10:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 9:00 PM
Hourly Price
$110/hr
for 2 movers after 2 hr min
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