Ogre Man Movers, LLC - A Local Austin Moving Company

(4.8 out of 5 / 1,294 reviews)

Austin, TX / Moving services within 55 miles

Booked on 5,123 moves through HireAHelper

1,294 Verified Customer Reviews

Open Today - 8:00 AM - 9:00 PM

18 years in business

Austin, TX / Moving services within 55 miles

Booked on 5,123 moves through HireAHelper

1,294 Verified Customer Reviews

Open Today - 8:00 AM - 9:00 PM

18 years in business


One of Austin's Favorite Moving Companies

A Note from HireAHelper

We love working with Ogre Man Movers, LLC because they pride themselves in taking care of their Austin, TX neighbors. After several years moving in and around Austin we believe you'll love working with them too!

Relocation with Ogre Man Movers, LLC

BEST MOVING DEAL IN THE STATE!!! We are a locally owned and operated residential and commercial moving company. We are highly trained professional movers with many years experience, we only hire movers with a minimum of 5 years experience. We specialize in everything from small households, to warehouses, to antiques and priceless pieces of art, upright and grand pianos, and everything in between. Our main goal is customer satisfaction, in addition we are non smokers so were not taking any unnecessary breaks, we get in there and get the job done as safely and as swiftly as possible. We also provide packing assistance if needed. Choose Ogre Man Movers llc for all your moving needs and watch your most stressful day become a breeze.

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Credentials

Licensed Business:
License Number
803347487
Issuing City
Austin
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
knight insurance agency
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
knight insurance agency
DOT:
MC #
DOT #
3378217
State Lic/Cert Name
3378217
State Lic/Cert Number
3378217

Moving Services

Move Help

Day Labor

Moving Reviews

Real Austin area customers. Unedited, unfiltered reviews of Ogre Man Movers, LLC.

4.8
1,294 reviews
88%
6%
2%
2%
2%

Jarret B

(3) 4/23/2020 Austin

First, not on time. Started extremely well then tapered off as the time closed to 2 hours. (Which was what was originally ordered). Wanted extra money, to go over two hour agreement. Did go over time. Guys wandered, told jokes/riddles on my time in the truck to each other. Floundered. Not cool. Unprofessional.

Mover's response:
sir, we apologize you were unhappy with your move. We give 1 hour arrival windows because of traffic and unforeseen events, they arrived at 910, your start time was between 9 and 10. We do our best to finish jobs in the time people reserve, but if a job runs over, we do not do that remainder of the job for free, we go above and beyond for our clients, but we do not offer free work, especially not during a global pandemic where we are are risking our lives to get people moved. In addition, we did finish your move within the two hours reserved, you asked if we could load your neighbors items for free which would have taken over 30 minutes, we declined, our apologies but we do not provide free work. We also did not take one single break nor did we stop moving or packing while speaking to one another. Thank you again for your business, Ogre Man Movers.
- Ogre Man Movers, LLC

James B

(5) 4/17/2020 Pflugerville

I scheduled two ( 2) helpers for 10:00 am - 12:00 and they appeared exactly as promised. I showed them what my needs were and without further explanation from me they got right to work , taking precautions with my items all the way. When we arrived at the unload location, I showed them where everything would be placed and again they put the items where I'd pointed out, there was no damage to either my home or my property. These fellows were awesome . I have already gotten a request for referral and I will definitely recommend Ogre Movers, they know they're stuff.

Rachel M

(5) 4/10/2020 Austin

NA

Neill M

(5) 4/9/2020 Austin

Great, Efficient, fast and respectful

Richard S

(5) 4/7/2020 Austin

Great job. Very fast yet nothing was broken. Polite and clean..will definitely use again!

Cheryl H

(5) 4/5/2020 Austin

Friendly, fast, helpful

Scott H

(2) 3/31/2020 Pflugerville

The movers seemed to know their business, kept telling us "we got you...we got this"! We supplied a stack of moving pads as well as a stack of blankets, etc to ensure all of the large furniture and appliances were protected. They did work quickly and loaded almost everything we had to get into the truck during the 2 hours they were hired to work. They did also work consistently and were careful moving some tricky pieces out of the doors and into the truck.
However, when we arrived at our destination and began unpacking, we found several very disappointing, frustrating issues. We packed approximately 10 blankets folded up and stacked in the truck that they did not use for padding/covering. No padding was placed between the refrigerator and a heavy stack of boxes, resulting in many scrapes, black stainless finish rubbed off, and dents. We also found that an antique hope chest was loaded upside down, breaking things inside. A large wood and stone end table was turned upside down on the underside of the hope chest so it now has several scratches and one sizeable chip. We could even see the 'sawdust' on sitting on the bottom of the chest where the wood was scraped away. Other items were loaded with some padding across the front, but no cover where they were positioned against the side of the truck, resulting in more chips, dents, scrapes.

We will be filing a complaint (with pictures) and see what action they are willing to take.

Katie H

(1) 4/3/2020 Austin

Took an additional 3 hours to figure out how to move my bed frame, which I told them would be an issue from the moment they arrived. When they finally got it to my new building, they decided it wouldn't fit in the elevator and left me alone in the lobby to figure out how to get it to my 4th floor apartment, even though they had previously told me they would "stay until it was done." One mover had a pretty frustrated attitude the entire time, despite me warning him multiple times that I was worried the bed frame might be difficult and that it would be best to take it first. Also provided him with instructions to take the bed frame apart, which he refused to try and use. Leasing office of my new building was kind enough to help me after they left and took the bed frame apart and put it back together in less than an hour (without detailed instructions). Was frustrated that I was left alone to deal with something I specifically hired the movers for. Called the next day to speak to the company - company is avoiding my calls. 0/10 would NOT recommend the team I got, even though the one mover was friendly and nice. Lead team member was unhelpful and they wound up taking 5 hours to move a STUDIO apartment when it should have taken 3 hours total. Company now avoiding my calls and are no longer welcome at apartment complex.

Mover's response:
Hello mam, genuinely sorry you are unhappy with your service, the reason it took an extra 3 hours is because you had an elevator that was very small, in addition it was pouring rain and you insisted it needed to be done so we worked around the rain to get your job done even though there was 4 other jobs to get done. We are also working in the middle of a viral pandemic and trying to help everyone we can so need to stay healthy, and you were coughing and sneezing all day we asked you to wear a mask we provided, as our crews wearing masks, and you refused, jeopardizing the safety of our employees and their families. Given that, there was not much else we could do. There was no mention of any disassembly or reassembly of a bed with over 200 screws and bolts when discussing your job. Your crew stated that we could come back to finish the bed as we still had other jobs to finish in the rain, you stated that was fine. When your crew tried to reach you at the end of the day you stated that the services were no longer needed. Thanks again for your business, Ogre Man Movers
- Ogre Man Movers, LLC

Nicholas G

(5) 3/26/2020 Austin

The movers worked very efficiently and respectful of my things while unloading them from the shipping container and bringing them into my apartment.

Ashley M

(5) 3/25/2020 Leander

The team of two did a great job moving my belongings into the POD within the chosen time amount. I did not have to add any additional time, and both were very friendly.

Service Area

We handle moves within 55 miles of Austin, TX 73301.

Get To Know Us

What can a customer expect after booking with you?

We provide a follow up call after booking, we go over the job details with you, answer any questions you may have in preparation for your move and offer any additional advice on packing items and what's needed for a safe and speedy move.

What can a customer expect on moving day if they hire you?

We provide a phone call when en route to your move and as soon as we get to your location we do a walk thru to see what's being moved. We then start to wrap and protect items if we are loading, and get them into your truck or Storage container as safely and timely as possible. If its an unload, we do a walk thru to see the lay out of your home and ask where you want your belongings and then unload and unwrap your items safely and speedy. In both cases feel free to ask us to re arrange any of your items.

How should a customer prepare for moving day?

To be best prepared to save time and money, everything should be packed and wrapped and ready for your move. However, we understand moving is quite overwhelming and can be a lot to deal with, in which case, were happy to come in and pack your entire household up, bring supplies such as boxes, tape, blankets, everything needed for a successful move. Then just sit back, put your feet up and let us take care of everything from start to finish.

What types of moves have you handled?

We have been in this industry for over 15 years and have seen and done it all. We do everything from nationwide cross country moves, to office moves, residential home moves, white glove services for art and sculptures, to grand and upright pianos, vehicle and motorcycle deliveries, as well as animal delivery and everything single thing in between. There is not a single thing we haven't encountered and are prepared for everything we come across.

What's your favorite part about being a mover?

We love what we do and its no secret. We get to help people in their most stressful time, and put them at ease with our moving abilities and friendly demeanor. We love being able to help people in our community be able to get a services that they need at an affordable price and firmly believe that good business practices and top notch customer service as well as our experienced staff, set us apart from our competitors. Let us make you apart of our moving family today

What training do you provide your crew members?

What makes us special is that we only hire experienced movers with a minimum of 5 years moving experience, the average is 7 to 10 years. What that means, is that very little training if any is needed, but provided when necessary to meet our standards for quality. Experience and knowledge is shared between movers on every job so our team continues to get stronger and more knowledgeable with every job. We look forward to turning your most stressful day into an enjoyable experience.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
$10 per strap, ($10.00/ea.)
Hand tools for assembly:
always included, no fee
Hand truck:
We always bring hand trucks free of charge, (always included, no fee)
Plastic wrap:
$55.00/ea.
Rope:
$30.00/ea.

Hours

Sunday: 8:00 AM - 9:00 PM
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 9:00 PM
Hourly Price
$80/hr
for 2 movers after 2 hr min
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