HireAHelper's Review Of Fuse Movers and Relocations - A Local Hazelwood Moving Company
Hazelwood, MO / Moving services within 69 miles
Booked on 2,632 moves through HireAHelper
Open Today - 8:00 AM - 9:00 PM
19 years in business
Hazelwood, MO / Moving services within 69 miles
Booked on 2,632 moves through HireAHelper
Open Today - 8:00 AM - 9:00 PM
19 years in business
Fuse Movers and Relocations — Vetted & Verified by HireAHelper
To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Fuse Movers and Relocations. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.
Moving with with Fuse Movers and Relocations
Fuse Movers and relocations where your service is our #1 priority! If you are looking for a quality, stress free and reliable moving service give us a call you will be glad you did! We have over 10years moving experience and have some of the best hands in the business We provide labor for moving as well as some moving supplies which includes, 2 and 4 wheel dollies, tapes, tie-down ropes etc to make you move affordable and worry free. With fuse movers and relocations you get guaranteed top notch service. Our movers are well trained, friendly and courteous as well as have many years experience in the moving business. We also provide dollies, hand trucks, tapes, tie down ropes and most of moving supplies at no additional charge.
Credentials
Uniformed Crews:
Fuse Movers and Relocations Moving Reviews in Hazelwood
These are real Hazelwood area customers. Unedited, unfiltered reviews of Fuse Movers and Relocations. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.
Traci B
They arrived early, and that’s the only good thing I can say. The two guys were disrespectful and condescending. I repeatedly asked for newly cleaned rugs to be handled the way rug professionals had told me, and the response was “this way is easier”. I also asked for certain items to be loaded and I was ignored. In addition, when my husband tried to speak to them (thinking it was a male issue) over the phone they were disrespectful, curt, and blatantly didn’t answer his questions and just walked away. I will never recommend or hire them again.
Danielle S
One guy called off at the last minute, but was able to get someone to fill in quickly. Tough workers!! Got the job done. Would use again.
Ingrid Z
Excellent team. They were on time, took very good care of our things. I recommend the team of Anthony, Reese, and KD. They work well together and are very respectful and kind. Thanks guys!
Brian D
They let me know when they were on their way. They did worked the entire time, very few breaks and did a great job loading my truck and protecting the items.
Ward M
They showed up, got right to work and worked hard, 4 stars for that!
They did have an obversion to wrapping furniture however. I rented 36 furniture pads so we would have enough to wrap everything. I told them from the start, that I wanted every piece of furniture wrapped, including a blanket put on the floor, under the furniture. When I would catch them skipping that step, they would do it but when I unpacked the truck I found many pieces not wrapped or wrapped poorly and I did have the finish rubbed off of some furniture. My furniture is not worth much so I didn't file a claim but this review is just to suggest, you keep a close eye on them, when they pack the truck! Over all, good guys and they got the job done quickly!
Daniel F
To be honest, I am still in disbelief about how bad of a job these guys did.
The first guy that showed up to my house started off by asking me questions about who he was supposed to be meeting up with and how he was supposed to get paid. Maybe it is just me, but I don’t believe the customer is the person that has those type of answers for hired help; HUGE red flag. He proceeded to call a number that he had been provided to try and get answers to his questions. After multiple attempts with no results, I volunteered the contact information that I had been provided upon paying for their services. He called the number, put the call on speakerphone, and, luckily, the other person answered the phone. He then proceeded to ask the same questions that he had asked me with the phone on speakerphone. I could clearly hear the entire conversation. Again, maybe it’s just me, but it isn’t very professional to ask someone about how they are supposed to get paid in front of a customer. Finally, the second worker showed up.
He seemed much more in the loop with what he was supposed to be doing, so I felt some relief after my initial impression from the first guy’s cluelessness. The second worker also informed me that he had been packing trucks for twelve years which made me feel a little more at ease as well. Both guys began working, while I assisted them in their efforts. After about an hour or so, I brought some items to the truck and peeked inside. At that point in my life, I had never packed a truck in my life, but I knew that you are supposed to stack items as high and tight as possible. These guys weren’t following that fundamental by any means. There was no rhyme or reason to how they were packing the truck. Even at this point, I gave them the benefit of the doubt that maybe they had a plan (this would be proven wrong in the end). They finished loading the truck, so I went to take a look. The last couple items they had loaded were large in size, so it obstructed my view to the back of the truck. Assuming that everything behind these items were loaded in a strategic fashion, I shook their hands and told them thank you for their efforts (tipped as well).
The next day, I went out to the truck to get a full view of their work, because something told me they had not done it correctly. When I peeked over the top of the large items they had loaded last, I saw an absolute mess. It was as if these guys had never loaded a truck in their lives. Boxes were quite literally thrown all around. Nothing was packed right. I sent an email to the company describing these events, took pictures of the work they had performed, and called the man (Kenneth Robinson) who had hired the workers. I explained everything described in this review to him and he asked for the pictures to be sent over to him. I sent him the pictures through text and proceeded to repack the ENTIRE truck with the help of two of my friends. After completing the work myself, I reached back out to Mr. Robinson to let him know that I had to fix all of the work performed by the workers he had hired and that a refund should be issued. I have yet to receive any kind of response, apology, or refund from Fuse Movers.
Do NOT hire Fuse Movers!
Robert V
They were on time friendly and pretty fast with my move I appreciate it thank you so much!
Andrea K
We had 2 helpers and 1 semi helper. 2 men knew what they were doing and the other one took too many breaks. Stood around and watched clearly unexperienced. I felt bad for the 2 helpers picking up the other guys slack. I give the 2 guys 5 stars and the other guy I would say this line of work doesn't work for him.
Service Area
We handle moves within 69 miles of 4042 S Hillcrest Avenue, Springfield, MO 65807.
We also service the Maryland Heights, Richmond, Columbia, Fredericksburg, Washington, Phoenix, Knoxville, Oklahoma City, Cincinnati, Douglasville, Indianapolis, Hendersonville, Durango, North Liberty, West Bloomfield, Elyria, Inman, Orangeburg, Billings, Seminole, Salt Lake City, Augusta, Louisville, Brookfield, Folsom, Nashville, Jonesborough, Winston Salem, Danville, Bartlesville, Cadiz, Grand Junction, Columbus, Fort Wayne, and Monroe areas - see below for more info.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
Customers booking with Fuse Movers and Relocations can expect a professional, detailed, proactive, experienced and customer service oriented moving experience. We strive to take the hassle out of moving day and make it much more efficient.
What can a customer expect on moving day if they hire you?
An efficient, friendly and highly professional moving experience
How should a customer prepare for moving day?
It helps to be properly packed up. Boxes taped up and loose items boxed or bagged ready to go. Also blankets for wrapping wood and other delicate items should be made available. Pathway from the home, through the door way to the truck should be kept clear as possible so as not to interfere with the smooth, efficient and safe movement of items from the home to the truck or container
What types of moves have you handled?
We have handled every type of move. Local, long distance, office, warehouse, pods, trucks, containers, home rearranging, tractor trailers as well
What's your favorite part about being a mover?
We love making customers happy and getting very positive feedback. One of my favorite parts is when a customer seems so worried about how they will get it all done but are all smiles and exuberant when we start clearing out things quickly and efficiently. The change from worried to pure joy and happiness can be quite fulfilling.
What training do you provide your crew members?
We make sure all our movers are able to properly lift all items safely. New crew members are made to shadow our tenured & highly experienced movers to show them how we get our moves done. This also includes paying attention to details as well as courteous customer interactions. We start them with simple, quick moves and gradually scale them up to more intricate, bigger moves as they show proficiency and ability to grasp the essentials. Our movers are very highly experienced & have been proven in the field
Local Mover Policies
Same Day Moves
We charge an extra 20% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We refund up to one unused hour over our min..
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 8:00 AM - 9:00 PM |
| Monday: | 8:00 AM - 9:00 PM |
| Tuesday: | 8:00 AM - 9:00 PM |
| Wednesday: | 8:00 AM - 9:00 PM |
| Thursday: | 8:00 AM - 9:00 PM |
| Friday: | 8:00 AM - 9:00 PM |
| Saturday: | 8:00 AM - 9:00 PM |