Top Trust Moving - Top Care Moving LLC

(4.9 out of 5 / 219 reviews)

Lawrenceville, GA / Moving services within 55 miles

Booked on 514 moves through HireAHelper

219 Verified Customer Reviews

Open Today - 8:00 AM - 11:00 PM

14 years in business

Lawrenceville, GA / Moving services within 55 miles

Booked on 514 moves through HireAHelper

219 Verified Customer Reviews

Open Today - 8:00 AM - 11:00 PM

14 years in business

Get to Know Top Trust Moving - Top Care Moving LLC

Here at Top Trust Moving we are a family, and that's the same way we treat our clients! We are an experienced signature moving company motivated to render top care, from our employees to our clients household goods and property. We take pride in taking awesome care of your furniture and property as if it were ours. Our mission is to make your move as less stressful as possible and gain your top trust along the way. We are LICENSED and FULLY INSURED! Book us now !!!

Credentials

Licensed Business:
License Number
2018194024
Issuing City
Lawrenceville
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Co. / LGI-Latin Georgia Insurance, LLC
Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Lawrenceville area customers. Unedited, unfiltered reviews of Top Trust Moving - Top Care Moving LLC.

4.9
219 reviews
97%
2%
0%
1%
0%

KERRY J

(5) 2/17/2018 Buford

Wonderful service! The movers were on time and did a great job of loading the Pod for us. I was amazed how well they packed all our things and made use of every inch in the Pod. We are using them again to load our next Pod and will definitely use them when we move into our new home!

Mover's response:
Thank you so much for the wonderful review Kerry. You were very prepared and made our job a smooth process. Congrats on your new home and thanks again for choosing Top Trust Moving - Top Care Moving
- Top Trust Moving - Top Care Moving LLC

Maribeth B

(5) 2/10/2018 Woodstock

These guys did an absolutely awesome job with my move!!! Not one thing was damaged. They treated my belongings with the most care!!! Very happy.

Mover's response:
Thank you Maribeth for the awesome review. It was a pleasure to have moved your family and yourself into your new home. Thank you for choosing Top Trust Moving - Top Care Moving
- Top Trust Moving - Top Care Moving LLC

Valerie A

(5) 2/15/2018 Atlanta

These guys did a fantastic job! I had a lot of boxes, but they worked diligently to get the job done as quickly as possible. They always asked questions when needed and placed everything exactly where I wanted it. I’ll certainly recommend them to anyone who needs movers.

Mover's response:
Thank you so much for the awesome review Valerie. We truly appreciate the business and congrats to you and your family on the new home. Thanks for choosing Top Trust Moving - Top Care Moving.
- Top Trust Moving - Top Care Moving LLC

Lori T

(2) 2/14/2018 Acworth

Originally I gave this company a 5 star review based on the loading part of the move. They were on time and got right to work not wasting a moment. They were courteous, friendly, personable and professional. They were very careful with my possessions and listened to my requests. They did an awesome job preparing my furniture and packing my furniture, and I tipped them $25 each (3 men). Because this part of the move was a positive experience, I hired them (through Erick—owner or manager) two weeks in advance to unload my pod when it was delivered at my new home (at the time I hired them, Erick said they had nothing on the schedule yet that day). I paid $75 extra to have the pod delivered and picked up in the same day (they allow four hours between drop off and pick up, so movers that arrived on time was crucial). We ended up having to unload the pod ourselves because with one delay excuse after another from Erick who knew my time crunch, the movers arrived NINE hours late (Now 4 stars). We had managed to get most items in the house and garage. The two men that finally came (they said they only had an hour’s notice) were quite polite and worked hard for less than half an hour moving the 5-6 items we could only scoot off the pod. I tipped them $20 each. Within minutes of them leaving, Erick called for payment and charged for the minimum two hours. I understand minimums; however, it was in no way my fault that I no longer had 2 hours (much less the planned 4 hours) of work for the movers. When I told Erick that we really felt like we should just be charge for one hour, he proceeded to lecture me at length on how he would be taking a loss and no moving company would agree to a one hour job because of travel time, gas, etc, and how I should have told him that there wasn't two hours of work any more and he would have made a "different decision". What? Later he admitted he wouldn’t have sent anyone at all leaving me with objects in my yard I could in no way move. (now 3 stars). I understand "things happen" and I was very patient and understanding through the entire process, so how did this end up to be me getting reprimanded? Had he just admitted that he messed up and made some effort at compensation, either in time or money, I would have kept the 5 stars as I understand things happen. This company needs to learn that when THEY mess up, THEY may very well take a loss to make a customer happy, and in NO WAY should they try to put any blame on the customer, especially when the fault lies clearly with the company. So, it you have no time constraints and all the time in the world waiting, they are good movers, but maybe still need to learn how much customer relations plays a part in a successful business. But if time is important at all, you are taking a risk. (Note: Erick reluctantly agreed to reimburse me $95. Then days later, he said he would mail $75. Two weeks later, nothing in the mail as of yet. Now 2 stars—and that’s only because the actual movers were stellar in their performance).

Mover's response:
Thank you so much Lori, we truly appreciate your awesome review. It was a pleasure to have made your move a smooth one. We are truly happy you and your family were satisfied with our services. Thank you so much for choosing Top Trust Moving - Top Care Moving
- Top Trust Moving - Top Care Moving LLC

Valerie A

(5) 2/13/2018 Atlanta

Rafael and Edwin did a terrific job!! After a quick walkthrough, they proceeded to work tirelessly until the job was done. They thoroughly thought through the moves of heavy items, not breaking anything or scarring walls. They were also very personable and asked questions whenever they needed to. It was a pleasure working with them!??

Mover's response:
Thank you so much for the awesome review, Valerie, we appreciate the feedback. Rafael and Edwin are top notch and really enjoyed working with you. Congratulations on your new home and Thank you for choosing Top Trust Moving - Top Care Moving.
- Top Trust Moving - Top Care Moving LLC

Michael W

(5) 2/9/2018 Acworth

Very careful and efficient. Did a great job!

Mover's response:
Thank you so much for the awesome review Michael. We truly appreciate your feedback, and we are more than happy to have made your move less stressful. Thank you for choosing Top Trust Moving - Top Care Moving
- Top Trust Moving - Top Care Moving LLC

Dieatra A

(5) 2/3/2018 Snellville

Great pleasant hard working young men, who got the job done in no time, even early. Extremely polite, engaging, and positive attitudes. Definitely will recommend, and use again!!!!

Mover's response:
Thank you for the awesome review Dieatra. We truly appreciate your feedback. It was a pleasure to have made your move as smooth as possible. Thanks again for choosing Top Trust Moving - Top Care Moving
- Top Trust Moving - Top Care Moving LLC

Dan P

(5) 2/3/2018 Woodstock

THIS IS THE COMPANY YOU ARE LOOKING FOR. I needed help moving heavy furniture from the moving truck into my new home, and Top Trust Moving delivered. They are timely, professional, courteous, and personable. With their help I was able to move everything in well under my time limit. Look no further, this is who you want. I recommend them with the highest confidence.

Mover's response:
Thank you so much for the awesome review Dan. Congrats to you and your family on the new home. We are more than happy to hear you were satisfied with our services. Thank youh again for choosing Top Trust Moving - Top Care Moving.
- Top Trust Moving - Top Care Moving LLC

Nancy F

(5) 2/4/2018 Alpharetta

Helpers were friendly, efficient, and on time!! They didn't waste time and worked hard to get the job done within the time limit. They handled all the furniture and other items with care. I would highly recommend them and/or use them again! We moves a studio apartment contents.

Mover's response:
Thank you so much for the great review Nancy. Welcome to Georgia!!! It was a pleasure to have made your move a little less stressful and a smooth one as well. Thank you again for choosing Top Trust Moving - Top Care Moving.
- Top Trust Moving - Top Care Moving LLC

Ron M

(5) 1/23/2018 Conyers

These guys were the best I’ve used. Very conscientious, efficient, and used every inch of space available in the moving truck.

Mover's response:
Thank you so much Ron, we truly appreciate your awesome review. Happy customer like yourself is why we do it. Thanks again for choosing Top Trust Moving - Top Care Moving.
- Top Trust Moving - Top Care Moving LLC

Service Area

We handle moves within 55 miles of 831 Barkley Manor Ct., Lawrenceville, GA 30044.

Policies

Same Day Moves

We charge an extra 15% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Furniture dolly or straps:
4 wheel dolly with rubber wheels so they don't scratch the floors., (always included, no fee)
Hand tools for assembly:
Power drill and hand tools as well, (always included, no fee)
Hand truck:
always included, no fee
Plastic wrap:
$25 per roll, Professional high quality grade plastic wrap., ($35.00/ea.)
Rope:
High quality, tough, 100ft length, ($10.00/ea.)

Hours

Sunday: 8:00 AM - 11:00 PM
Monday: 8:00 AM - 11:00 PM
Tuesday: 8:00 AM - 11:00 PM
Wednesday: 8:00 AM - 11:00 PM
Thursday: 8:00 AM - 11:00 PM
Friday: 8:00 AM - 11:00 PM
Saturday: 8:00 AM - 11:00 PM
Hourly Price
$109/hr
for 2 movers after 2 hr min
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